how to run an employee suggestion program

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Employee Engagement and Suggestion System

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Learn how to run an innovative employee suggestion campaign called the Bright Idea Suggestion program

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Page 1: How to Run an Employee Suggestion Program

Employee Engagement and Suggestion System

Employee Engagement and Suggestion System

Page 2: How to Run an Employee Suggestion Program

Important Questions Does your organization have a continuous

improvement process? How long does it take to implement new ideas? Do you need to cut costs? Are your employees engaged at work or merely

drawing a paycheck? What barriers inhibit innovation in your

company? Does conflict exist between departments?

Page 3: How to Run an Employee Suggestion Program

"One has to assume, first, that the individual human being at work knows better than anyone else what makes him or her more productive… even in routine work the only true expert is the person who does the job."

Peter E. Drucker

Page 4: How to Run an Employee Suggestion Program

Typical Suggestion ProgramsBoring

StagnantMinimal Participation

Too JudgmentalDifficult to Implement New Ideas

Too Long to Get ResultsResistance

Page 5: How to Run an Employee Suggestion Program

This is NOT Your Typical Employee Suggestion

Program!

Page 6: How to Run an Employee Suggestion Program

Campaign OverviewCampaign OverviewBased on Military CampaignFocus on Individual JobsOne Idea Per WeekInitial Phase: Lasts 3 Weeks or LessFunHigh Energy100% Participation Instant Reward and RecognitionCompliments Current Suggestion

Programs

Based on Military CampaignFocus on Individual JobsOne Idea Per WeekInitial Phase: Lasts 3 Weeks or LessFunHigh Energy100% Participation Instant Reward and RecognitionCompliments Current Suggestion

Programs

Page 7: How to Run an Employee Suggestion Program

The campaign can be used as a stand a lone program or can compliment existing suggestion programs.

 

Page 8: How to Run an Employee Suggestion Program

CAMPAIGN OBJECTIVES

Customer Satisfaction Quality/Continuous Improvement Problem Identification & Removal Cost Reduction Revenue Generation

Idea Gathering Focuses On:

Page 9: How to Run an Employee Suggestion Program

The Bright Ideas Campaign emphasizes one principleFocus on your job and look for as many improvements

as possible. By doing this, you accomplish three things:

You allow everyone to get involved and create a receptive atmosphere for change, innovation, and continuous improvement.

You open up communication and identify opportunities for changes for the better.

The small ideas motivate and energize larger ideas with more significant impact.

Page 10: How to Run an Employee Suggestion Program

Direct Benefits:• Improve customer

satisfaction• Creates empowerment • Improves job

satisfaction • Creates ownership and

trust • Captures hundreds of

new ideas • 30-40% of ideas can be

implemented by front-line supervisors

• Improves motivation and morale 

• Reduces costs • Improves internal

communication • Creates a positive

attitude • Improves profitability • Results pay for the

cost of the program • Low risk, high payoff 

Page 11: How to Run an Employee Suggestion Program

Typical Results• Harley-Davidson saved $3,000,000 in 30 days • The U.S. Army got 530 ideas in 3 weeks • Holly Farms identified $1,000,000 in savings • Eaton Corporation gained 944 ideas from 113

people reaching 100%participation • Parker Hannifin Corporation got 499 ideas from

103 employees • National Semiconductor saved $3,600,000 using

idea campaigns • The U.S. Park Service made over 12,000

suggestions with an approval rate of 75 percent 

Page 12: How to Run an Employee Suggestion Program

Revitalize Your Organization

Page 13: How to Run an Employee Suggestion Program

Bright Star Idea Campaign Kit Includes: Roles and responsibilities of

key individuals How to get support from

management The complete step-by-step

actions needed for a new program

Dozens of ways to get employees to create and share new ideas

Suggestions on how to reward people for their ideas so they are encouraged to offer more

Sample Announcement Letters

Sample Acknowledgment Letter

Sample Idea Acceptance Letters

Sample Acceptance Forms

Sample Idea Forms Hints to consider from

other idea campaigns Flow charts Idea Score Sheets to

simplify your program responsibilities

Day-by-day calendar and week-by-week instructions

Communication and meeting schedules

Page 14: How to Run an Employee Suggestion Program

Also Includes . . .Audio/Visual instruction presentation on

how to run the campaign.PowerPoint slides you can use to

provide overviews and training to support team and managers.

Page 15: How to Run an Employee Suggestion Program

Additional Services We Can Provide (Purchased separately)

Coaching and Consulting During the Campaign Process

Reward and Recognition ItemsOn-Site Training

Page 16: How to Run an Employee Suggestion Program

For more information:

To order online:http://www.chartcourse.com/bright-ideas-employee-

suggestion-program.html

Chart Your Course

International Inc.

(800) 821-2487

(770) 860-9464