how to renew student version pp dec 12

11
Can I extend or renew my loans? Left click with your mouse to move to the next slide

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Page 1: How to renew student version pp dec 12

Can I extend or renew my loans?

Left click with your mouse to move to the next slide

Page 2: How to renew student version pp dec 12

There are 3 ways you can renew your loans.

You can renew the loans on items borrowed from the Library up to 3

times*, provided they have not been reserved by another student.

* This does not include books borrowed through Inter Library Loans. You must speak to Library staff if you need to renew an Inter Library Loan book.

Page 3: How to renew student version pp dec 12

1. In person

• Staff there will open your record and renew your loans for you.

• Come to the Library counter on the ground floor of the LRC.

Page 4: How to renew student version pp dec 12

2. Do it yourself with your Heritage Account.

• Every student who joins the Library has their own account on the Heritage Library Catalogue.

• You can use this to renew your loans and reserve books too.

Page 5: How to renew student version pp dec 12

How to find the Heritage Library Catalogue.• You can find it on the Intranet/NCD Online.

• Look for it under Systems.

• Click on the Heritage Library Catalogue link and then click on the button in the next screen.

Page 6: How to renew student version pp dec 12

Using your Heritage Account

• When Heritage opens enter your enrolment number and PIN in the boxes on the right of the Screen.

• Click on the Login button.• Your account will now open.

Page 7: How to renew student version pp dec 12

Using your Heritage Account

• Click on the Account tab to see the items you have out on loan.

Page 8: How to renew student version pp dec 12

Using your Heritage Account

• Click the tick boxes on the right and then click on the Renew button.

Page 9: How to renew student version pp dec 12

Using your Heritage Account

• Your loans will then be renewed, provided:

– they have not been renewed 3 times before.

– they have not been reserved by other students.

– Your account has not been blocked due to outstanding overdue charges.

Page 10: How to renew student version pp dec 12

3. By phone

• If you cannot get into college or are unable to renew your books through Heritage, then please phone the Library on

0191 375 4370

• Staff will be happy to renew your loans for you.

Page 11: How to renew student version pp dec 12

Do you need more help?

If you have any questions about this or any other matters please come and see a

member of LRC staff.

You can also contact the Library

by phone on 0191 375 4370

or by email [email protected]