how to perform google analytics magic

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Grant Kemp | @UkAndroid GOOGLE ANALYTICS MAGIC TRICKS MEASUREFEST THANK YOU TO MEASUREFEST FOR ALLOWING ME TO SPEAK!

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Page 1: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

GOOGLE ANALYTICS MAGIC TRICKS

MEASUREFEST

THANK YOU TO MEASUREFEST FOR ALLOWING ME TO SPEAK!

Page 2: How to perform Google Analytics magic

WHAT IS THE DEFINITION OF MAGIC?

Grant Kemp | @UkAndroid

IN THE INTRODUCTION - I WENT THROUGH WHAT I BELIEVED WAS MAGIC AND HOW IT

CONTRASTED TO THE TRADITIONAL DEFINITION OF MAGIC

Page 3: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

🎩

😎

👯

Page 4: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

Page 5: How to perform Google Analytics magic

CROWDSOURCED TRAFFIC DATA

Google Maps

Page 6: How to perform Google Analytics magic

DATA LEARNING MODELS

Real time Age, Gender, Emotion tracking

Page 7: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

WAREHOUSE AUTOMATION

Page 8: How to perform Google Analytics magic

I THEN SHOWED THE AUDIENCE THAT IF WE FOLLOWED THE SECOND DEFINITION OF

MAGIC - THEN ACTUALLY AS DATA ANALYSTS WE ARE ABLE TO PERFORM REAL MAGIC

Page 9: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

AS DATA ANALYSTS WE PERFORM MAGIC

🐞💰🖖

Page 10: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

DATA ANALYSTS -> DATA MAGICIANS

🤓(

📈

I SHOWED THE CHARACTERISTICS OF THE NEW BREED OF ANALYSTS - WHICH I CALLED

DATA MAGICIANS!

Page 11: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

BOOK OF TRICKS?

A DATA MAGICIAN’S

THE NEXT SECTION COVERS 3 OF THE TRICKS THAT I FIND THAT WORKED REALLY WELL

FROM MY “BOOK OF TRICKS”

Page 12: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

EXPAND YOUR SENSESPART 1

Page 13: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

TURN ON ENHANCED ECOMMERCE REPORTING

THERE ARE BARRIERS ON YOUR SITES THAT ARE STOPPING YOUR CUSTOMERS GIVING YOU MONEY💸

Page 14: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

ENHANCED ECOMMERCE DEMO

I SHOWED A VIDEO WALKTHROUG OF THE AMAZING (AND FREE!) GOOGLE ENHANCED

ECOMMERCE

Page 15: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

CONNECT UP YOUR ERRORS TO YOUR GA.

THERE ARE BAD ERRORS ON YOUR SITES THAT YOUR TEAM DON’T KNOW ABOUT!🐞

Page 16: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

HOW TO TRACK JS AND OTHER ERRORS IN GA

ERROR GENERATED AND PUSHED TO DATA LAYER AS EVENT

I LINK TO A BLOG ON HOW TO DO THIS AT THE END OF THIS SLIDE DECK

Page 17: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

SETTING UP JS ERROR TRACKING

Page 18: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

BEHAVIOUR -> TOTAL EVENTS-> JS ERRORS

USEFUL FILTERS

- DEVICE CATEGORY - BROWSER - OPERATING SYSTEM - OPERATING SYSTEM VERSION

(

Page 19: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

30% OF PRODUCTS SOLD ARE RETURNED🤕

CONNECT UP YOUR REFUNDS TO YOUR GA.

Page 20: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

HOW TO TRACK BACKEND REFUNDS

REFUND COMPLETED

Order ID

Products Qty

Products Price

MEASUREMENT PROTOCOL DATA IMPORT

I LINK TO A GITHUB LIBRARY YOU CAN EASILY USE TO ADD GOOGLE ANALYTICS

MEASUREMENT PROTOCOL TO YOUR STACK

Page 21: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

ECOMMERCE -> PRODUCT PERFORMANCE

📈

EVEN THE GOOGLE ANALYTICS DEMO STORE DOESN’T TRACK REFUNDS SO DON’T BE SAD

IF YOU DON’T DO THIS AWESOME TRICK

Page 22: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

BONUS: CONNECTING RELEASES AND JIRA TICKETS TO GA?

📈

YOU CAN ALSO ADD YOUR JIRA AND GITHUB RELEASES INTO YOUR GOOGLE ANALYTICS. AMAZING ( WE HAVE OPEN SOURCED IT -

AND LINK AT END OF THE DECK)

Page 23: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

CREATE THE ILLUSION OF SPEED

SECTION 2

Page 24: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

SPEED IS IMPORTANT

BUT HAVE WE BEEN MEASURING IT WRONG?

YES.. ITS ABOUT PERCEIVED PERFORMANCE, INSTEAD OF TOTAL LOAD TIME..

Page 25: How to perform Google Analytics magic

Grant Kemp | @UkAndroidPERCEPTIVE SPEED INDEX

THIS IS HOUSE OF FRASIERS LOADING VISUALIZATION.

( I USED THIS SITE AS I WAS SHOPPING FOR BIRTHDAY PRESENTS)

Page 26: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

TIMING MATTERS!

MEASURING SPEED CORRECTLY

LOAD THE VISIBLE CONTENT FIRST AND THEN LOAD THE STUFF PEOPLE DON’T SEE. ( BIT

LIKE MAGIC)

Page 27: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

JS TAGS ARE KILLING YOUR SPEED INDEX

THIS WAS A VIDEO DEMO OF THE HOUSE OF FRASIER SITE - THERE WERE LOTS OF OTHER

THINGS LOADING BEFORE THE ACTUAL DRESSES SHOWED UP.

Page 28: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

LEAVE IT TO THE DEVS?.. DATA MAGICIAN TO THE RESCUE!

Page 29: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

DOES IT NEED TO

BE THERE?

SPRING CLEAN WITH TAG MANAGER!

Page 30: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

REMOVE UN-NEEDED TAGS (2 X PER YEAR!)

YOU SHOULD CHECK YOUR FIREALARM 🚨 TWICE A YEAR. ( USUALLY WHEN THE CLOCKS

GO BACK) - IT COULD SAVE YOUR LIFE!

YOU SHOULD TIDY UP YOUR TAG MANAGER 🏷 TWICE A YEAR. ( USUALLY WHEN THE CLOCKS GO BACK) - IT COULD SAVE YOUR

SANITY! 😜

Page 31: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

⏱ DELAY YOUR TAGS TO LOAD AFTER THE CONTENT

FACEBOOK TAG

Page 32: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

BUILD YOUR OWN MAGIC CIRCLE

SECTION 3: THE ULTIMATE POWER

🤓

THE ULTIMATE MAGIC IS HELPING OTHERS TO LEARN ANALYTICS AND SELF-SERVE.. YOU HELP THEM, YOU DEVELOP THEM, AND YOU

LEARN A BAG LOAD OF NEW THINGS

Page 33: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

BUILD YOUR TEAMS EXPERTISE🤓

AT INVIQA - WE HAVE A REGULAR WEEKLY ANALYTICS OFFICE HOURS, WHERE ANYONE

FROM TEAMS CAN ASK QUESTIONS.

WE HAVE GREAT QUESTIONS FROM PMS, DEVELOPERS, ACCOUNT MANAGERS AND

EVEN ACCOUNT DIRECTORS

Page 34: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

COACH, TEACH AND SHARE

COACH, SHARE WHAT YOU HAVE LEARNED WITH OTHERS. ( SUGGEST TALKS TO

MEASUREFEST TOO !)

Page 35: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

THE REAL MAGIC COMES FROM WHEN YOU LEARN SOMETHING NEW, FROM SOMEONE

YOU HAVE TAUGHT - ITS INCREDIBLE.

Page 36: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

INVIQA.COM

TRUSTED TECHNOLOGY PARTNER & CONSULTANCY ACROSS A WIDE

RANGE OF SECTORS,

EXPERTS IN:

B2BD2C

FASHION & LUXURYMEDIA & PUBLISHING

RETAILSPORT & ENTERTAINMENT

Page 37: How to perform Google Analytics magic

Grant Kemp | @UkAndroid

ANY QUESTIONS? REFERENCES

▸ Github for GA- Measurement Protocol: https://github.com/theiconic/php-ga-measurement-protocol

▸ Automatic Developer Annotations: http://bit.ly/2zFQknR

▸ Template for Auditing your GTM: http://bit.ly/gtm_tagtidy

▸ Adding Javascript Error Tracking to your Google Analytics: http://bit.ly/gtm_jserrors

▸ Images: courtesy Pixabay, Google Images

▸ Speedtest tool: https://www.webpagetest.org/

▸ Analyics tag auditing Tool : Observepoint - http://bit.ly/2zAUopV