how to maximize your benefit with tinypulse perform...your experience with tinypulse perform on the...

HOW TO MAXIMIZE YOUR BENEFIT

with TINYpulse Perform

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How to maximize your benefit with TINYpulse Perform

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TINYpulse Perform is a first in class tool to overhaul the annual performance review.

EMPLOYEE MANAGERChris Nguyen

In the past week, how would you rate his/hers performance?

Research SaaS compaines: work closely with designers and propose designs that align with bus…

Provide a series of suggestions (incl. research, strategy & design) to improve product engagemen…

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MANAGE MY TEAM

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RATING ALIGNMENT (%)PERFORMANCE RANKING

REVIEW SHARED GOALS

Chris Nguyen

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Amber Rose

Increase PR hits by 38% by first quarter by 2016

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Increase PR hits by 38% by first quarter of 2016

4 team members alignedOverall Rating

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But a tool isn’t necessarily a solution. Chances are good that the traditional performance review process isn’t working for you and your company is making a big investment to shift away from those archaic systems. Follow these best practices to maximize your benefit with TINYpulse Perform: the progressive performance management application to save time, build effective teams, and improve transparency.

Invite your team and immediately create a shared goal

Teams work more effectively with a clear direction. According to Robert S. Kaplan and David P. Norton, a mere 7% of employees today fully understand their company's business strategies and what's expected of them in order to achieve company goals1. Your team needs guidance to know what’s important. Start off your experience with TINYpulse Perform on the right foot. Align your team immediately with a shared goal so the team vision is transparent.

For technical teams: Overhaul the company website by the end of Q3 including updated design, marketing content, product pages, and a new checkout portal.

For marketing teams: Increase PR hits by 38% by the end of Q1.

Sample Shared Goals


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Follow best practices for rating your team

Based on a recent survey conducted by TINYpulse, the biggest complaints from both employees and managers about the annual performance review is that they’re time-consuming, biased, and typically focus on the negative. Employees also had problems with it being a one-way conversation and that issues are discussed too late.

Rating goals with TINYpulse Perform is quick and easy. Reviewing goals and providing feedback on a weekly basis will save time, keep you and your team members aligned, and effectively eliminate the need for one big annual review at the end of the year.

Follow these best practices to get the full benefit of TINYpulse Perform’s goal management system by providing clear, consistent, and focused feedback.

Rate PerformanceUse the mobile app to rate goals in seconds. Receive “time to rate” notifications in the palm of your hand and take a moment to swipe to rate performance, At, Above, or Below expectations. Employees won’t be able to see your rating unless they also give their two cents. This accountability from both sides is key to sparking productive conversations.


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Provide Feedback and Coaching TipsThe mobile app is great for rating, but the web application is a more robust (and convenient!) tool for giving feedback and coaching tips. We believe that rating performance on a goal is only a small part of the process and the real benefit lies within the comments and coaching feedback. Especially in cases where there’s a disparity between ratings, managers can provide details to support their rating and give coaching feedback for improvement.

This feature is also a huge benefit for your team members. Employees are now given a voice which they may have never had with traditional performance management systems. With TINYpulse Perform, they can instantaneously provide details to justify their performance rating and bring all of the information to the table to discuss together with their manager. No more closed doors and no more surprises.

Sit Down with Employees RegularlyDigital channels are a great way to document conversations but you miss out on the human experience. Increase employee engagement by sitting down with your team members to realign on a weekly, bi-weekly, or monthly basis. Research has shown that attention spans are getting shorter and shorter due to the digital revolution, so you don’t have to meet for long. Schedule a 10-minute conversation to realign, discuss goals, and check their emotional state. Use TINYpulse Perform’s Snapshot report for an all-in-one picture of performance trends.


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Create a culture of effective goal setting

Everyone has dreams, but not everyone knows how to make them a reality. Often times goals are lacking in some key way, or even worse, they’re completely non-existent. So it’s up to you as a manager to teach your employees how to create effective goals. There are many different methods, so you’ll have to choose the best solution for your team. TINYpulse Perform favors S.M.A.R.T. goals so read on to learn more.

The S.M.A.R.T. goal method was developed in the 1980’s and has widespread adoption in corporate America. S.M.A.R.T goals are specific, measurable, attainable, relevant, and time-bound. This is a simple, metrics based solution to standardize your team’s goals. Everyone knows exactly what they should be working on and what is needed to achieve success. Your team members might be great goal writers but it’s important for managers and employees to work together to form goals in order to ensure they are working on the right tasks.

S.M.A.R.T. Goals

Let’s take a look at an example of a broad goal: “Increase sales.” This goal isn’t specific and certainly isn’t measurable. Broad goals are open to interpretation and increase the chances of misalignment between managers and employees. Avoid setting these types of ambiguous goals in favor of S.M.A.R.T. goal writing.

S.M.A.R.T. goals are specific, measurable, attainable, relevant, and time bound. These types of goals leave no questions. Each team member knows exactly what they need to be working on to achieve their goal.

See how our sales goal is now much more focused after it’s been written S.M.A.R.T. : Increase sales of Products X, Y, and Z by 12% by the end of Q2 2016.


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In our eyes, the most unique and beneficial feature of TINYpulse Perform is PerformSync: The industry’s first feedback inbox that creates a repository of goal feedback. TINYpulse Perform is the only tool you’ll ever need to consolidate and view all of your performance related information.

No more scrambling at the end of the year to compile disparate feedback, recognition, and status updates to show to your manager during your annual review. All you need to do is forward the digital file to [email protected] and watch it appear in the app. Pin it to a goal and you’re done. Managers can easily see how well employees have been doing to achieve their goals all throughout the year.

Integrations coming soon are email, Cheers from TINYpulse Engage, and Slack. We’ll keep adding to the list including Office365, Salesforce, Workday, and more.

Make TINYpulse Perform a one-stop shop for performance data

Resources: 1 Robert S. Kaplan and David P. Norton, "The Strategy-Focused Organization," Harvard Business School Press, 2001

Save time, build an effective team, and increase transparency with TINYpulse Perform.

Ready, S.E.T, go!

how to maximize your benefit with tinypulse perform...your experience with tinypulse perform on the...

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