how to market to gen m
TRANSCRIPT
HOW TO MARKET TO GENERATION M(OBILE)GROUP-4
WHY MOBILE MARKETING ?Web Marketing Mobile Marketing
Costly Cheaper
Quick, but messages (e.g. email) not always received instantly Instantaneous message receipt
Multimedia capabilities Portable multimedia capabilitiesAdvertising in abundance Advertising relatively novel
Good for building relationships with groups Good for building relationships with individuals
No standard payment system Built in payment system
BUT THERE ARE CHALLENGES !!
NavigationPrivacy
Multiple platforms
Mobile Marketing Too Large For Brands To Ignore - Forbes
Segment-1
How different players worldwide are doing it now?
EXCLUSIVITY
Victoria's Secret-Ultimate Shopping Night
Participants are personally invited via their downloaded iPhone or iPad app. When consumers open the mobile invitation they are directed to an in-app landing page that calculates the nearest Victoria's Secret store. Victoria's Secret offers $10 and $50 off purchase price for the one-night event.
GIVING FUNCTIONALITY TO APP
Domino's Pizza has lead the way with over 6 million downloads of its mobile app attributing to 35% of its $2 billion in global Internet sales coming from mobile.
A feature of Domino's mobile app is the ability of the customer to track their order on their mobile device.
The customer can also receive timely notifications of specials and receive mobile coupons.
DOING SOMETHING CRAZY
HBO-True Blood television series
While moviegoers browsed films applications, bloody fingerprints popped up wherever they tapped. Dripping blood scoured from the top of the screen and a pop-up to watch a trailer for HBO’s True Blood was at the bottom of the ad. This advertisement alone increased viewership by 38% .
DOING THE HOMEWORK PROPERLY
Idea Cellular - Properly slices and dices the voice and data usage patterns of customers and gives customized offers.
Gives offer where usage does not increase without the offer, not where usage is already high.
GIVING THEM ENTERTAINMENT
Unilever
A user places a call to a special number that disconnects after two rings so that the consumer doesn’t have to pay for the call. The system then calls back and plays a 15-minute prerecorded chunk of music interspersed with ads for the company’s soaps, skin creams, shampoos, and detergents. All users listen to the same recorded segment, which changes weekly.
WHAT’S MY BENEFIT??
Mondelēz’s Cadbury subsidiary, have offered free mobile airtime credit to customers. A code printed inside the packaging of Cadbury’s 5-Star chocolate bar enables the customer to redeem the points.
Buyers of PepsiCo beverages and snacks get 15 rupees in free airtime.
And Marico started a service where consumers receive prerecorded calls offering basic English lessons.
PUSH MARKETING
Each Axe package has a code that buyers can use to enter a drawing to win a ticket to a party on a yacht. Once a user registers, a woman’s prerecorded voice calls his phone regularly, urging him to buy more Axe to increase the chances of gaining entry to the party.
Costs for the companies can quickly rise to “unsustainable levels” if millions of users flock to a free service.
Segment-2
Mobile Marketing in Indian scenario
INDIAN MOBILE BANKING
BANK ENGAGEMENT WITH CUSTOMER WITH DIFFERENT SERVICES
HOW ?
MOBILE MARKETING BY E-COMMERCE SITES
FLIPKART & MYNTRA
MOBILE APP FOR SMARTPHONES
MOBILE APP FOR SMARTPHONES (CONTD..)
INCENTIVE ADS
SMS & NOTIFICATIONS
NATIVE ADS
SNAPDEAL
MOBILE APP FOR SMARTPHONES
OFFERS ON MOBILE APP
SMS & NOTIFICATIONS
MOBILE MARKETING IN TRAVEL
YATRA
MAKE
MY
TRIP
MAKE
MY
TRIP
MAKE
MY
TRIP
ADVERTISEMENT BY MOBILE SERVICE PROVIDERS
ONE CLICK EXPERIENCE
OFFERS AND SERVICE UPGRADES
ROAMING NOTIFICATIONS
ADS WITH BASIC SERVICES AND CUSTOMIZED OFFERS
THANK YOU
REFERENCES
• http://www.bloomberg.com/bw/articles/2014-04-17/indias-mobile-marketers-try-phone-calls-to-reach-rural-consumers