How to manage more effectively in a constantly changing environment

Learn to transform unproductive confusion and disorder into controllable challenges. This one-day program equips you with fast, e�ective tools to plan your day and adjust to shifting priorities and demands—with less stress and greater clarity. You'll leave knowing how to apply the appropriate techniques to alleviate, clarify and eliminate chaos within your control.

Anyone facing shifting priorities, expanding workloads, tight deadlines, organizational restructuring, multiple projects and increased uncertainty.

Learning Objectives• De�ne the Chaos That You Can Control• Make Decisions Based Upon a Multifaceted Analysis of the Problem• Determine the Order of Tasks Based on Importance and Urgency• Practice Assertive Communication to Manage Shifting Priorities• Identify 1 to 2 Tools That are Most Applicable to Your Situation

Welcome to Chaos• Determine the Impact Organizational Challenges Have on Both Managers and Employees• Select the Sources of Chaos That Managers and Employees Can Reduce Clarify or Eliminate

Problem Solving• Generate Multiple, Creative Ideas Quickly• Identify the Real/Root Cause of a Problem or Issue• Organize a Large Number of Ideas into Natural Groupings in Order to

Understand a Problem• Choose a Tool to Address Case Study Chaos

Priority Planning and Decision Making• Analyze Four Aspects of a Situation or Team Capability as a Way to Determine Priorities• Identify How to Close the Gap between the Current Situation/Problem and the Desired Situation/Solution• Evaluate Risk with the Use of Three Questions• Use the Priority Matrix to Determine Activities to Support Your Decision

Planning Daily Work• Establish a Daily Plan for Completion of the Most Important Priorities• Accurately Estimate How Long It Takes to Do Things• Di�erentiate between “Necessary” vs. Unnecessary Interruptions

Communication Skills for Managing Chaos• De�ne Assertive and Strategic Communication• Respond Assertively and Strategically When Priorities Shift or Con�ict• Develop an “I” Statement to Use When Provoked or When Presented with a

Difficult Situation• Complete a Task Despite Changes, Interruptions and Chaos

Dr. Sasheedran Raman

Dr Sashee has e�ectively helped organizations improve performance through consultancy, coaching and training in the areas of leadership, emotional intelligence, critical thinking and sales. He has conducted numerous workshops with management teams in Malaysia, Singapore, China, Hong Kong, India, Philippines and the Middle East.

Dr Sashee also conducts various coaching and mentoring interventions with managers and leaders in corporate organizations. His expertise includes focusing on strengthening individual leaders Emotional Intelligence towards improved people leadership; and developing a comprehensive cognitive leadership thinking via Critical Thinking application tools.

Dr Sashee has also extensive leadership and sales experience, where as Marketing Head of a leading MNC, he successfully managed over 12 di�erent products, and a team of 20 branch heads and over 100 sales people, grossing an annual turnover of USD30 million, for sales and distribution to both domestic and international markets.

Currently managing his own consultancy practice, Dr Sashee believes in making a di�erence in leaders and individuals thinking and behavior development through his personalized, practical and dynamic approach to make learning an enjoyable and valuable experience.

Dr Sashee is a Senior Trainer with the American Management Association (AMA) conducting management development programs in Philippines, Singapore and Malaysia. Dr Sashee is a certi�ed administrator of the Karl Albrecht Mindex Pro�ling Tool. He is also a Certi�ed Neuro-Linguistic Programming (NLP) and Time-Line Therapy Practitioner from the American Board of Neuro-Linguistic (ABNLP). Dr Sashee is also the Master Facilitator for Malaysia’s Human Resource Development (HRD) Train-the-Trainer Certi�cation programs.

Among the organizations he has trained and consulted include Amway, Citibank Trade Services, BP-Petronas Acetyls, British American Tobacco (BAT), Strateq, Masterskill, Roshan Telecommunication-Afghanistan, Schering-Plough, Siemens, Maxis Mobile, CIMB Bank, GlaxoSmithKline (GSK) - Singapore, Malaysia and Philippines, BMW, Unilever-Philippines, Great Eastern, Royal Selangor International - Singapore & Malaysia, National Insurance Association of Malaysia (NIAM), Ministry of Defense (MINDEF)-Singapore & Malaysia, Malaysian Mosaics - Singapore & Malaysia, Newera Group- Singapore, China & Malaysia, SM Mall-Philippines, and Kuala Lumpur Stock Exchange (KLSE).

Dr Sashee holds a Doctorate in Business Administration (DBA) from University of Newcastle, a Masters in Marketing from RMIT University, and Bachelor of Management from University Science Malaysia (USM). His doctorate thesis was on the subject of the In�uence of Emotional Intelligence and Leadership on Employee Work Performance.

*This seminar is also taught by other management experts.

• Reduce, clarify and eliminate chaos within your control• Identify, analyze and determine priority of your workday• Use a daily action plan to allocate time and energy• Remain focused and act more decisively when priorities shift• Become more assertive and strategic in your communication• Manage interruptions and con�icts with greater ease• Utilize the right tools to balance and manage tough choices

Imperial Consulting represents the American Management Association (AMA) in India, Indonesia, Malaysia, Philippines and Singapore.

In partnership with AMA, our mission is to provide managers and their organisations with the knowledge, skills and tools they need to improve business performance, adapt to a changing workplace and prosper in a complex and

competitive business world.

www.imperialconsulting.com