how to make integrating new businesses hurt less marlene lynn, cppm cf bae systems julie feldman,...
TRANSCRIPT
How to Make Integrating New Businesses Hurt Less
Marlene Lynn, CPPM CFBAE Systems
Julie Feldman, CPPSSunflower Systems
Learning ObjectivesWe will discuss areas that need to be addressed when contemplating the integration of new businesses into your Asset Management System.– How to plan and carry out any changes to your
Asset Management System– Corporate Culture– Training– Communication recommendations
Asset Management System Changes
• When additional programs are added to your asset management system, you may – Update the system processes– Change configuration values–Migrate program data
Asset Management System Changes
• Regardless of the extent of changes, the following stages should be followed
Prepare Analyze Test Deploy
Prepare
• Who, What, and When• Implementation Plan– Identify resources
needed– Set up your timetable
• Cutover Plan– Determine how and
when you want to move to new system
Analysis and Development
• Identify procedure and business rule changes necessary
• Identify the data cleanup required
• Identify reporting requirements and how they will be addressed
• Identify impacts to existing users
Testing• Create a test plan– Data Migration– New Business Process
Testing– Regression Testing
• Set up test scenarios and samples
• Test everything in the Test Database first
Deployment
• Timing • Communication• Help Desk• Procedure and Business Rule
enforcement• Post-production support
Lessons Learned
• Post-Mortem–What worked well?–What didn’t?– Is there anything else
we need to do?
Dealing With Corporate Culture
• Getting the organization ready for the changes– Try to understand what
impact the corporate culture will have on the implementation and address it
• Management Support • Employee Buy-In
Training• Business Rule changes – Identify these and
address them as soon as possible • Training manual – Do you need to adjust your
existing manual or are you going to create a new one?
• How training is presented – Select the method you will use to train your employees– Classes– On-on-one instruction– Webinars
• Set up training
Communication
• Who will receive communications?– Internal– External
• How will you communicate?– E-mails– Written materials– Webinars– Videos
• Use different media for different groups• Multiple communications
QUESTIONS