1. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM HOW TO KICKSTART A CULTURE OF NON-STOP INNOVATION 2. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM TOBIAS DAHLBERG Wonder Agency Inc. Brand & Innovation Strategist Founder & CEO 3. Copyright 2014 Wonder Group. wonderagency.com We are a strategic design and agency specialising in branding and innovation. www.wonderagency.com 4. Copyright 2015 Wonder Group. wonderagency.com TODAYS MENU 1. The need for non-stop innovation 2. What is culture? 3. How to change culture 4. The building blocks of innovation culture 5. Kickstarting culture / Group work 5. Copyright 2015 Wonder Group. wonderagency.com Is this the end of the world as we know it? 6. Copyright 2015 Wonder Group. wonderagency.com The old industrial platform is collapsing MARTY NEUMEIER 7. Copyright 2015 Wonder Group. wonderagency.com Hypercompetition 8. Copyright 2015 Wonder Group. wonderagency.com Hyperconnectivity 9. Copyright 2015 Wonder Group. wonderagency.com Were at the dawn of the next industrial revolution. 10. COPYRIGHT 2015 WONDER GROUP. WONDERAGENCY.COM 11. Copyright 2015 Wonder Group. wonderagency.com 12. Copyright 2015 Wonder Group. wonderagency.com 13. Copyright 2015 Wonder Group. wonderagency.com CREATIVE DESTRUCTION 14. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM IMPLICATIONS? 15. Copyright 2015 Wonder Group. wonderagency.com SAFE IS THE NEW RISKY RISKYISTHENEWSAFE 16. Copyright 2015 Wonder Group. wonderagency.com NOBUSINESSISSAFEFROMDISRUPTION 17. Copyright 2015 Wonder Group. wonderagency.com WE MUST LEARN HOW TO LIVE WITH UNPREDICTABILITY AND UNCERTAINTY. 18. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM We need to go to where the future is. 19. Copyright 2015 Wonder Group. wonderagency.com Next generation businesses are disruptive and innovative. 20. Copyright 2015 Wonder Group. wonderagency.com "It is not the strongest of the species that survives; nor the most intelligent that survives. It is the one that is most adaptable to change." CHARLES DARWIN 21. Copyright 2015 Wonder Group. wonderagency.com THE FUTURE BELONGS TO THE OUTSTANDING. NOMAS POP-UP RESTAURANT IN TOKYO HAD 60.000 PEOPLE QUEUING FOR A CHANCE TO SPEND 400 EUROS FOR A MENU. 22. Copyright 2015 Wonder Group. wonderagency.com THEFUTUREBELONGSTOTHEGAMECHANGERS. 23. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM HOWDOYOUTHRIVEIN THISKINDOFWORLD? 24. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM CULTURE 25. Copyright 2014 Wonder Agency www.wonderagency.com LETS FIX THE NUMBERS FIRST AND WORRY ABOUT CULTURE LATER 26. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM WEMUSTFIRSTUNDERSTANDTHE NATUREANDPOWEROFCULTURE. 27. Copyright 2015 Wonder Group. wonderagency.com CULTURE EATS STRATEGY FOR BREAKFAST 28. Copyright 2015 Wonder Group. wonderagency.com STRATEGY IS ABOUT INTENTION. CULTURE IS ABOUT HABIT. 29. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS DRIVEN BY EMOTION 30. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS BELIEFS AND VALUES 31. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS IDENTITY 32. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS TRADITION 33. Copyright 2015 Wonder Group. wonderagency.com CULTURE RESIDES IN THE HEARTS AND MINDS OF PEOPLE. 34. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS COLLECTIVE GROUP BEHAVIOUR 35. Copyright 2015 Wonder Group. wonderagency.com CULTURE EITHER DRIVES OR DRAINES PEOPLES ENERGY AND MOTIVATION. 36. Copyright 2015 Wonder Group. wonderagency.com CULTURE IS THE ENVIRONMENT IN WHICH YOUR BUSINESS THRIVES. OR WHERE IT DIES. 37. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM CULTUREATITSBEST 38. Copyright 2015 Wonder Group. wonderagency.com CULTURE INSPIRES INNOVATION 39. Copyright 2015 Wonder Group. wonderagency.com CULTURE MAKES STRATEGY REAL 40. Copyright 2015 Wonder Group. wonderagency.com CULTURE DRIVES UNITY 41. Copyright 2015 Wonder Group. wonderagency.com CULTURE ATTRACTS TALENT 42. Copyright 2015 Wonder Group. wonderagency.com CULTURE GIVES MEANING 43. Copyright 2015 Wonder Group. wonderagency.com CULTURE ISNT JUST ONE ASPECT OF THE GAME, IT IS THE GAME Lou Gerstner - former turnaround CEO at IBM 44. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM BUILDING A CULTURE OF NON-STOP INNOVATION HOW TO FORM NEW EMPOWERING BEHAVIOURS AND HABITS 45. COPYRIGHT 2015 WONDER GROUP. WONDERAGENCY.COM START BY ADDRESSING TWO BIG QUESTIONS. 46. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM 1. WHAT IS THE ROLE OF INNOVATION INSIDE YOUR COMPANY? 47. THE PURPOSE OF A BUSINESS IS TO CREATE A CUSTOMER PETERDRUCKER A BUSINESS IS ESSENTIALLY ABOUT CREATING VALUE FOR CUSTOMERS 48. Copyright 2015 Wonder Group. wonderagency.com WHICH ONE WOULD YOU BUY? INNOVATION IS ABOUT VALUE CREATION AND DIFFERENTIATION. 49. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM EXPLORING EXPLORING EXPLOITING INNOVATION INVOLVES ENGAGING IN TWO TYPES OF MAIN ACTIVITIES. 50. Copyright 2015 Wonder Group. wonderagency.com EXPLORING FOR NEW KNOWLEDGE THE INVENTION OF BUSINESS REF: JAMES G. MARCH 51. Copyright 2015 Wonder Group. wonderagency.com EXPLOITING EXISTING KNOWLEDGE THE ADMINISTRATION OF BUSINESS REF: JAMES G. MARCH 52. Copyright 2015 Wonder Group. wonderagency.com COMPANIES TYPICALLY START OUT AS GREAT EXPLORERS YEAR 1 53. Copyright 2015 Wonder Group. wonderagency.com BUT AS YEARS GO BY THEY GET STUCK EXPLOITING. YEAR 10 54. Copyright 2015 Wonder Group. wonderagency.com KODAK INVENTED THE DIGITAL CAMERA, BUT WENT BANKRUPT BECAUSE IT COULD NOT TRANSFORM ITSELF INTO A DIGITAL COMPANY. 55. Copyright 2015 Wonder Group. wonderagency.com THE PAST DOES NOT EQUAL THE FUTURE BLOCKBUSTER WENT BUST. 56. Copyright 2015 Wonder Group. wonderagency.com TO SUSTAIN GREATNESS YOU HAVE TO BE BALANCE THE TWO. 57. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM 2. HOW WILL YOU UNLEASH THE FULL POTENTIAL AND MOTIVATION OF PEOPLE? 58. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM MOTIVATION IS THE MOST SIGNIFICANT PREDICTOR OF SUCCESS DR. ANDERS ERICSSON 59. Copyright 2015 Wonder Group. wonderagency.com OLD IDEAS AND DOGMAS STILL PREVAIL. TAYLORISM AND SCIENTIFIC MANAGEMENT 60. Copyright 2015 Wonder Group. wonderagency.com THE MECHANISTIC VIEW OF HUMANITY. ARE WE STILL COGS IN A MACHINE? REF: KIM KORN & JOE PINE 61. Copyright 2015 Wonder Group. wonderagency.com PEOPLE ARE NOT MACHINES, AND COMPANIES ARE NOT MECHANISMS! 62. Copyright 2015 Wonder Group. wonderagency.com WE ARE BREATHING, LAUGHING, CRYING, LOVING, FEARING, CARING CREATURES DRIVEN BY EMOTION. 63. Copyright 2015 Wonder Group. wonderagency.com WE ARE BREATHING, LAUGHING, CRYING, LOVING, FEARING, CARING CREATURES DRIVEN BY EMOTION. A HUMAN PERSPECTIVE 64. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM 65. Copyright 2015 Wonder Group. wonderagency.com IMAGINE IF EVERYONE PUT THEIR HEART AND SOUL INTO THEIR WORK? MOTIVATION IS THE GREATEST FORCE OF HUMAN PERFORMANCE. REF: DR. ERICSSON 66. Copyright 2015 Wonder Group. wonderagency.com EUDAIMONIA HUMAN FLOURISHING, THE JOYFUL FULFILLMENT OF ONES POTENTIAL. WHEN EUDAMONIA STOPS, PRODUCTIVITY STALLS. 67. Copyright 2015 Wonder Group. wonderagency.com You cannot predict the outcome of human development. All you can do is like a farmer create the conditions under which it will begin to ourish. SIR KEN ROBINSON 68. Copyright 2015 Wonder Group. wonderagency.com YOUR JOB AS A MANAGER IS TO ENSURE THAT EVERYONE IS PLAYING TO THEIR CREATIVE POTENTIAL AND FEEL THAT THEIR CONTRIBUTION IS VALUED. 69. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM HOW TO KICKSTART A CULTURE OF NON- STOP INNOVATION 70. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM FIVEBUILDINGBLOCKS 71. Copyright 2015 Wonder Group. wonderagency.com THE FIVE BUILDNING BLOCKS OF INNOVATION CULTURE PURPOSE OUR DRIVING FORCE The big driver(s) that motivate us, beyond making money. PRINCIPLES CAPABILITIES SYSTEMS TOOLBOX OUR GUIDE The fundamental beliefs, truths, rules and values that form our code and our innovation climate. OUR INNOVATION ARSENAL The core competencies, abilities, capacity and skills that drive our innovation engine and make us resourceful. OUR MACHINE Our main process, our roles, time management, reporting systems, reward systems etc. that provide organisation, scalability, learning and efciency. OUR TOOLS AND METHODS Our tools, methods and supporting resources for creating our desired outcomes throughout the different phases of innovation. 72. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM PURPOSE THE DRIVING FORCE The big WHYs that motivate us, beyond making money. 73. Copyright 2015 Wonder Group. wonderagency.comwonder-agency.com 74. Copyright 2015 Wonder Group. wonderagency.com 75. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM 76. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM PRINCINPLES THE GUIDE The fundamental beliefs, truths, rules and values that form our code and our innovation climate. 77. Copyright 2015 Wonder Group. wonderagency.com Your principles should provide guidance, inspiration, direction, belief, safety, protection and unity. 78. Copyright 2015 Wonder Group. wonderagency.com CULTURE WINS OVER PROCESS. WORD TRAVELS, AND SO DOES TALENT. DELIVER A GREAT CULTURE FOR YOUR EMPLOYEES. PERSONAL LIFE AND PROFESSIONAL LIFE IS MERGING. STANDARDS FOR CULTURE ARE RISING. WE LIVE IN A WORLD OF TRANSPARENCY DONT START A BUSINESS, START A CAUSE. CREATE A MOVEMENT. METHOD BELIEFS 79. Copyright 2015 Wonder Group. wonderagency.com KEEP METHOD WEIRD. WHAT WOULD MACGYVER DO? INNOVATE, DONT IMITATE. COLLABORATE, COLLABORATE. CARE LIKE CRAZY. METHODS PRINCIPLES 80. Copyright 2015 Wonder Group. wonderagency.com HOW WILL YOU HELP KEEP METHOD WEIRD? 81. Copyright 2015 Wonder Group. wonderagency.com ZAPPOS OFFERS NEWLY HIRED PEOPLE 3000 DOLLARS TO QUIT AFTER THE FIRST WEEK. 82. Copyright 2015 Wonder Group. wonderagency.com USE GOOD JUDGEMENT 83. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM THINK 10X (GOOGLE) READY, FIRE, AIM! (SEVERAL) SIMPLICITY IS THE ULTIMATE SOPHISTICATION (APPLE) ONLY OUTSTANDING IS OUTSTANDING (WONDER) OTHER EXAMPLES 84. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM CAPABILITIES THE INNOVATION ARSENAL The core competencies, abilities, capacity and skills that drive our innovation engine and make us resourceful. 85. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM 5 COMMON CAPABILTIES OF HIGHLY INNOVATIVE COMPANIES 86. Copyright 2015 Wonder Group. wonderagency.com EMPATHY 87. Copyright 2015 Wonder Group. wonderagency.com OPENNESS 88. Copyright 2015 Wonder Group. wonderagency.com AT BRIDGEWATER ALL MEETINGS ARE RECORDED. IS THAT GOOD OR BAD? 89. Copyright 2015 Wonder Group. wonderagency.com COLLABORATION 90. Copyright 2015 Wonder Group. wonderagency.com EXPERIMENTATION 91. Copyright 2014 Wonder Agency. wonderagency.com El Bulli / El Taller 92. Copyright 2015 Wonder Group. wonderagency.com AGILITY 93. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM SYSTEMS THE MACHINE Our main process, our roles, time management, reporting systems, reward systems etc. that provide organisation, scalability, learning and efciency. 94. Copyright 2015 Wonder Group. wonderagency.comREF: ROGER MARTIN, CHARLES SANDERS PEIRCE. WHATIS WHATCOULDBE WHATWORKS + + KNOWING CREATING DOING EXPLORING EXPLOITING 95. Copyright 2014 Wonder Group. wonderagency.com KNOWING SYNTHESIZING Applying judgement, seeking connections, patterns and making meaning. EXPLORING Gathering information to gain new understanding. Making ideas real though prototyping and building. IMAGINING Envisioning new possibilities, ideas and outcomes. CREATING EXPERIMENTING Visualising and making ideas understandable for learning and iteration. SYSTEMIZING Designing value systems for efciency, agility and viability. ENGAGING Building excitement and involving people. DOING SCALING Testing for learnings, momentum and buy-in. MAKINGFRAMING Expressing problems and opportunities from different perspectives. OUR DESIGN AND INNOVATION PROCESS 96. Copyright 2015 Wonder Group. wonderagency.com ATLASSIAN SHIP-IT-DAY 97. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM TOOLBOX THE TOOLS METHODS AND SUPPORT Our tools, methods and supporting resources for creating our desired outcomes throughout the different phases of innovation. 98. Copyright 2015 Wonder Group. wonderagency.com 99. Copyright 2015 Wonder Group. wonderagency.com 100. Copyright 2015 Wonder Group. wonderagency.com THE FIVE BUILDNING BLOCKS OF INNOVATION CULTURE PURPOSE OUR DRIVING FORCE The big driver(s) that motivate us, beyond making money. PRINCIPLES CAPABILITIES SYSTEMS TOOLBOX OUR GUIDE The fundamental beliefs, truths, rules and values that form our code and our innovation climate. OUR INNOVATION ARSENAL The core competencies, abilities, capacity and skills that drive our innovation engine and make us resourceful. OUR MACHINE Our main process, our roles, time management, reporting systems, reward systems etc. that provide organisation, scalability, learning and efciency. OUR TOOLS AND METHODS Our tools, methods and supporting resources for creating our desired outcomes throughout the different phases of innovation. 101. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM EVERYONEHASAPLAN,UNTILTHEY GETPUNCHEDINTHEFACE.MIKETYSON 102. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM INNOVATORSAREULTIMATELY PEOPLE,NOTCOMPANIES. 103. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM THISISYOURLIFE. HOWWILLYOUMAKEITMATTER? 104. COPYRIGHT 2014 WONDER GROUP. WONDERHELSINKI.COM www.tobiasdahlberg.com www.wonderagency.com tobias.dahlberg@wonderagency.com TOBIAS DAHLBERG Wonder Agency Inc.