how moogsoft detects issues at the speed of devops

Detect issues at the speed of DevOpsMoogsoft

Feng Meng

Sr. Director of Product Marketing

2

What is Moogsoft?

©2014 Moogsoft Inc. All rights reserved. Confidential. The "Happy Moo" logo is a registered trademark of Moogsoft Incorporated. All other names and trademarks used are the property of their respective owners.

Incident early warning and collaborative remediation software for IT Ops and DevOps

A single pane of glass to manage incidentsA next-generation manager of managers (MoM) for the new era of IT

Real-timedata ingestionacross entire

production stack

Detects andcontextualizes

application and service problems as they unfold

Machine Learning Algorithms

3©2014 Moogsoft Inc. All rights reserved. Confidential. The "HappyMoo" logo is a registered trademark of Moogsoft Incorporated. All other names and trademarks used are the property of their respective owners.

We shift left with you: find issues earlier & faster

Detects issues early

Clusters many related issues into 1

DevOps Shift-left

Shows cross-silo causes & impacts

Auto invites:

•Dev only;•QA only;•Ops only;•All

Traditional Model


When failures occur, where do you look first?

Dev: My code works solid on my machine …

QA: What do you mean my test scripts are invalid?

IT Ops: I can move a VM in minutes …


How do you model “fluidity”:

• If 3 health checks to “Identity”

VM fail, then “Dashboard” will

fail

• But what if “identity” VM was

just moved 30 minutes ago?

• Rewrite your rules?

How to model “extreme fluidity”?


What can Moogsoft do for you?

1.Real-time noise filtering

2.Real-time alert clustering

3.Real-time “Situation” collaboration

Clean

Contextualize

Collaborate


Before:

Consumers found up to 74% of service incidents before operational teams were even aware

After: Reduced the their MTTD to less than 45 seconds


Before: Nearly 50% of service

disruptions before IT opts teams

awareness

After: Significantly faster service

restoral, before small, transient

issues unfolded into “incidents”.


SaaS company with ½ billion in annual sales

Time to release

Before: 14 days After: 1 day


Sorry, we can’t let you see their

service names, host names and IP

addresses

15M events clustered into 625 real “situations”

Cross-domain causes and

impacts


• Early detection (entropy value, how surprised it is)

Playback how issues unfolded

Only relevant stakeholders

invited

©2011-2014 Moogsoft Inc. All rights reserved. Confidential. The "HappyMoo" logo is a registered trademark of Moogsoft Incorporated. All other names and trademarks used are the property of their respective owners. 12

Moog auto cleans any raw events


Then auto contextualizes


And auto invites only the relevant stakeholders


You can customize it however you want …


We like your favorite tools as well …

AlertData


Keep your ticketing systems


We used to be a Manager of Managers (MoM)

December 22, 2005

IBM Buys Micromuse

Netcool for $865 Million

Founder: Phil Tee Mike Silvey

The Inventors of


Why they decided on “machine learning”

Dynamic IT infrastructure


Where do we excel in machine learning?

Real-timeForensic

Multiple Algorithms(Time, Language, Topology, Template, Cookbook)

Rule-based approach, or simple machine learning

Legacy Event Management Systems

Most ITOA Tools

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Offices: San Francisco (HQ), London, and New York

www.moogsoft.com

[email protected]

©2014 Moogsoft Inc. All rights reserved. Confidential. The "HappyMoo" logo is a registered trademark of Moogsoft Incorporated. All other names and trademarks used are the property of their respective owners.

Where to find us

@Moogsoft

Customers

http://www.moogsoft.com/

how moogsoft detects issues at the speed of devops

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