how crh uses sap solution manager as a central tool to manage their business process management for...
DESCRIPTION
Learn how to manage multiple solutions in SAP when your company is running different lines of business!This presentation will explain how CRH has chosen for SAP Solution Manager as the central tool for managing their SAP Solutions.TRANSCRIPT
How CRH uses SAP Solution Manager as a
central tool to manage their Business
Process Management for the different lines
of businesses
Pieter Raaijmakers,
CRH
1
Oliver Buyssens,
Expertum
SAPience.be TECHday’13
Agenda
Expertum
CRH
Background
Approach
Overview Solution
Demo
Benefits
Next planned steps
Lessons Learned
SAPience.be TECHday’13 2
Expertum
History
• Founded in April 2006 by 2 ex-SAP BeLux employees
• Partnerships
Today
• Team of 50+ SAP Experts and Project Managers
Mission
• Exceed client expectations by providing top-quality expertise
• Provide our people a safe environment for personal and professional growth
Strenght
• Highly skilled & experienced SAP consultants in all SAP areas, combined with a
wide industry knowledge in several domains
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Expertum Competence Areas
Focus ALM team
• Full ALM lifecycle Control
• Business Process Mngt
• Run SAP Like a Factory
• ITSM
• PPM for IT
• SAP Solution Manager
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Knowledge Management
- Product & Service
Development
Project Management
(PM)
Supply Chain Management
(SCM)
Product Lifecycle
Management (PLM)
Application Lifecycle
Management (SolMan
+NW)
Governance, Risk, and
Compliance (GRC)
Business Intelligence (BI:BW/BO +
HANA)
Finance & Controlling
(FI/CO)
Background
CRH has done several implementation and roll out projects
Based on a template
Difficult to stick to the template
Business Process Model was put in SolMan
No clear useability
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Background –
Unison Roadmap
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SAP SVP
LS
CN
EHL
Heras
BPML
SAP Legacy
Unison
SolMan
Template
EHL/LS/CN
ChaRM
Stradal
BPML Ext. & Maint. Trial
Background
SAP Landscape
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SAP system landscape (UNISON)
ECC 6.0 EHP 5 (ERP)
Client 100 Devlopment no data
Client 200 Test SAP CC
Client 200 Acceptance for users
PRODUCTIONPRD
Client 200 production
DEVELOPMENTDEV
QUALITY ASSISTANCE (QAS)
SAP SCM 7.0 (APO) + Lifecache
Client 100 Devlopment Test SAP CC
Client 100 Acceptance for users
PRODUCTIONSCP
Client 100 production
DEVELOPMENTSCD
QUALITYSCQ
BW SAP NetWeaver 7.3
Client 100 Devlopment Test SAP CC
Client 100 Acceptance for users
PRODUCTIONBWQ
Client 100 production
DEVELOPMENTBWD
QUALITYBWQ
GRC SAP EHP 2 for SAP NetWeaver 7.0
Client 100 Devlopment Test SAP CC
PRODUCTIONGAP
Client 100 production
DEVELOPMENTGAD
SAP SOLUTION MANAGER 7.1
Client 001 Devlopment Test SAP CC
PRODUCTIONSMP
Client 001 production
DEVELOPMENTSMD
Process Interface (PI) SAP NetWeaver 7.1
Client 001 Devlopment Test SAP CC
Client 001 Acceptance
PRODUCTIONPIP
Client 001 production
DEVELOPMENTPID
QUALITYPIQ
DEVELOPMENTBOD
PRODUCTIONBOP
Unsion Clients
Unison Servers
Background
Current Pain Points
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Documentation on SharePoint: Issues
• Difficult to find
• Check on completeness
• Version Management
• Define Delta’s
• No single source of TRUTH !
Approach
SAP Solution Manager
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Business Scenario (Procure to Pay)
A Busines Scenario is a set of processes that define a business task in a comprehensive manner on a macro level
Business Process (Create PO,
Goods Receipt, ...)
A Busines Process is a set of logically related activities performed to achieve a defined business outcome
Process Step (Approve ATB, Print PO, ...)
A Process step is an elementary activity performed to accomplisch a process
Transaction level
Solution – Overview
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TEMPLATE
Sales
Logistics
Purchasing
Finance
Projects
Quality
Production
Master Data
TVS
WM
BW
Global Doc
PM
Controlling
STRADAL
EHL
CN
LS
Global Local Doc
CRH - Solution
Global Local Doc
Maintenance
ChaRM
ChaRM
Solution -
BPML Content
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Documentation
Transactions
Roles
Customizing
Testscenarios
Developments
BPML
Solution –
Control the template
Visualization of Local Process Deviations :
• Via ‘Compare and Adjust’ functionality
• Compares template/implementation projects and solutions with each
other
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Solution –
BPML Statistics
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Object Count
Process steps 344
Transactions 586
Authorizations 330
Configuration objects 390
Development objects 183
Functional Specifications 60
Test scenario's 238
Benefits
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Documentation on SharePoint: Issues
• Difficult to find
• Check on completeness
• Version Management
• Define Delta’s
• No single source of TRUTH !
Solution Manager offers functionalities
that improves the management of these
challenges
Next Steps : ChaRM
Transparency for Business on IT activities
More structure in updates of Production system
One single process for capturing and processing of changes
Changes done in a controlled way over time ( full E2E view)
Resulting in a more stable productive solution
Considering flexibility for bug fixes
Clear arrangements w/ business
• When to report changes
• When changes will put in production
• Only approved changes
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Next Steps : Test Workbench
Test Management
• Finalize Test Cases and Test Scripts
• Introduction of Test Workbench
Job Management
• Identification of jobs
• Monitoring of jobs
TBD
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Lessons Learned
Setup SAP Solution Manager in a 2-tier landscape
Start building your BPML as from early in your project
Define clear rules for every member of the project
Define clear responsibilities and assign individuals
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LEARN FROM THE EXPERTS
www.expertum.net/expertsessions
SAPience.be TECHday’13 24
Thank you!
www.expertum.net
SAPience.be TECHday’13 25
Pieter Raaijmakers Change Manager SD Business Analyst CRH [email protected] www.crh.com
Oliver Buyssens Competence Lead ALM Expertum
+32 471 609 500 [email protected] www.expertum.net