Hotelzon Company Presentation

2012

2012

Cost cuttings in travel expenditure and tighter company travel policies

Manslaughter Act – already in the UK, soon to take force within the EU

Travel purchases lead the online retail sector

Business travel purchasing has changed for good

hotelzon.com hotelzon.com

Hotelzon – Introduction

hotelzon.com

hotelzon.com

Hotelzon delivers unique, proprietary technology

and commited customer service to provide

cutting edge solutions for all your

corporate hotel booking needs

hotelzon.com

Technology provider for the travel industry • Hotel booking technology and services • Used by thousands of corporate customers and the world’s largest travel

agencies – 500,000 users around the globe

Content • Known for its unique inventory of hotels • All 140,000 properties available online 24/7 • Mobile app links travel policy to travellers’ mobiles

Roots • 40 years in the industry, over 20 years online • Privately owned

Hotelzon in a nutshell

Hotelzon service offering

hotelzon.com

hotelzon.com

• Save 10-20% of hotel spend by consolidating your bookings with Hotelzon

• Locate your travellers in a click

• Self-booking tool is easy to use and supports your travel policy

• Mobile client with your negotiated rates

• Total visibility of travel spend

• Hotel booking system made for professionals

• Provide a world-class self booking tool for corporate customers

• Access to both GDS and non-GDS inventory

• Full integration to back-end systems

• White label solutions

• Used by the world’s largest travel agencies

• Cost-efficient distribution channel

• Reach 15 000 corporate customers and hundreds of travel agencies

• Choose between an extranet connection or direct connectivity, web-based user interface

• GDS/ADS distribution

Corporate Online

Hotel Online

Agent Online

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• Hotel booking portal or integration to your website or travel portal

• Choose from two options: turnkey solution with HZ layout or xml based interface with your own front end

• Hotelzon content for your own hotel booking system

• Revenue stream from shared commissions

• Book meeting rooms online 24/7 with instant confirmation via email, fax or SMS

• Negotiated rates and venue suppliers´ best available rates in real time

• Several search functions including Google maps

• Book your own negotiated rates or the best available rates

My Online

Venues Online

140,000+ properties fully available online of which 37 000 are unique

2%

3% 5%

37%

41% 12%

hotelzon.com

hotelzon.com

Implementation • Implementation

plan according to customer needs to ensure a smooth start.

• Global Delivery organisation to support implementation and change management.

Account management • Focus on

customer satisfaction and customer specific needs.

• Support and consultation on travel policy, system settings and new features.

Support • Support available

24/7 for any urgent user requests.

• Support available in a number of languages.

Hotelzon service cycle

Technology – investment for the future

hotelzon.com

hotelzon.com

Looking ahead – technology is key

• Customer focused organization • Rapidly growing global operations • World class delivery organization ensures smooth

implementation

Committed partner to grow with your demands

• Short development cycles • Customer driven development Agile technology

• In the business since 1972, online since 1988 • Best of breed solution and attitude

Long and deep understanding of hotel booking industry

• Direct hotel connections are a key focus • Continuous growth of non-GDS inventory – driven by

customers Global network of hotels /

preferred partner for hotels

• Innovative and open approach towards market changes

• Continuous development of online booking tools, interfaces, payment methods and future technologies

Investing in the future

From walking in to the hotel or

phoning…

..to OTAs, portals and TMCs getting

their content from ADSs,

GDSs and other sources..

..the world is changing, and it’s

changing fast..

...the future is MULTIPORTALS

.

Hotelzon vision

Supporting the concept of a single portal for air, train, hotels and car rental - the traditional travel agent of today is changing fast.

hotelzon.com

They have made their decision – why wouldn’t you?

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hotelzon.com

“ABB has 50 000 people using Hotelzon Online for their hotel bookings, and it will be rolled-out in 56 countries

in 2011. We admire their customer driven, solution oriented R&D and the account management has been

absolutely great. With Hotelzon, we have been able to improve our internal processes throughout locations

around the world and implement our travel policy efficiently. The cooperation has been extremely beneficial

and we are looking forward to the future with Hotelzon.”

Johanna Peitsara

Travel Manager

ABB

ABB

hotelzon.com

“Hotel content as well as seamless integration with our web-portal, statesmanager, were second to none. As

we have grown we have also found the dedicated support of Hotelzon to be invaluable. Their customer

services team has always resolved our problems promptly and their development team has reacted as quickly

as possible to our requirements. They have always appreciated and quickly responded to system changes to

accommodate the TMC’s special needs. Moreover, at a managerial level, we have always felt that Hotelzon

has been both supportive and interested - helping us become successful by being receptive to our needs.”

Kyriacos Paschalis

IT Director

Statesman Travel Limited

Statesman Travel Limited

hotelzon.com

“Hotelzon has provided Chelsea Travel Management with the ability to deliver flexibility and choice to clients in

the area of hotel management. The ability to streamline the billing process and extend enhanced hotel

content has given our company the opportunity to grow hotel revenue over the last year.

The site offers advanced features and benefits for the end user and has added value to our service offering.”

Jackie Lacey

Managing Director

Chelsea Travel Management

Chelsea Travel Management

hotelzon.com

“Hotelzon Online is easy to use and reliable way to do and manage hotel bookings and the whole hotel program.

Through Hotelzon, our customers are able to utilize the online management information with versatile reporting

options enabling exhaustive statistic utilization. Managing company profile is very friendly on user perspective and

technology behind that is developed – that’s why we chose Hotelzon. 80 % of our clients using Hotelzon Online, are

making their bookings themselves through Hotelzon. Hotelzon Online reservation system has supported our business

remarkably in Finland and Baltic area and we see it as the premier choice in the future, too.”

Mika Kiljunen

CEO

CWT Kaleva Travel

CWT Kaleva Travel