hotel management software in bangladesh
DESCRIPTION
Looking for complete Hotel Management Software in Bangladesh? We have been a pioneer providing ERP Solutions from medium companies to large corporation, and proudly brought complete Hotel Management Software/ERP 9 Bangladesh, which is powered by World-Renowned Accounting, Inventory and Payroll Management Software, Tally.ERP 9. Our Hotel Management Solution covers everything a Hotel needs to manage the workflow smoothly starting from front desk management, to reservation management, to room management to guest management, to bar/restaurant management and everything. To get further information about our powerful Hotel Management Software, please check out our presentation. Call us at +8801912189227 if you think you need any further information about our product. Visit our website: www.tallysoftware.com.bd to get more information and our client list.TRANSCRIPT
© Tally Solutions Pvt. Ltd. All Rights Reserved
Hotel Management Software in Bangladesh!
Powered by Tally.ERP 9
Presented by: Tally Software BangladeshPhone: +8801912-189227
Website: TallySoftware.com.bd
© Tally Solutions Pvt. Ltd. All Rights Reserved 2 2© Tally Solutions Pvt. Ltd. All Rights Reserved
Agenda
• Hotel Management –An Overview
• How Hotel Management Operations are Structured
• Tally.ERP 9 for Hotel Management
• Business Process Flow
• Primary Requirement- Hence Opportunity
• Tally.ERP 9- Fitment
© Tally Solutions Pvt. Ltd. All Rights Reserved 3 3© Tally Solutions Pvt. Ltd. All Rights Reserved
Hotel Management –An Overview
Hotel ManagementAn Overview
ACCO
UNTIN
G &
MIS
REPO
RTS
HOSPITALITY
STO
RES/P
UR
CH
ASES
© Tally Solutions Pvt. Ltd. All Rights Reserved 4 4© Tally Solutions Pvt. Ltd. All Rights Reserved
How Hotel Management Operations are StructuredSchematic Representation of Hotel Management Solution on Tally.ERP 9
Rooms Enquiry & Reservation
Room Check-I n & Check-Out
Accounts & MI S Reports
· Manage room categories
· Manage service taxes
· Check on room availability
· Advance room booking
· Reservation management
· Discount setup for corporates
· Manage user restriction
· Different modes of payment (debit/ credit card, gift voucher, cash etc.)
· Manage advances
· Print guest registration cards
· Generate room service bills
· Laundry service bills
· Check-in reports
· Calculate luxury tax with bill
· Calculate service tax for services
· Generate final bill and print invoices
· C - Form
· Receipts and payments
· Room bill settlement
· Manage multiple payment modes (debit/ credit card)
· Bank reconciliations
· Bank challans
· Profit and loss account
· Cash and bank summary
· Booked room details
· Room reservation report
· Empty room report
· Room register
· Billed and settled party report
· Advance booking register
· Current guest list
· Department-wise profit
· Statutory compliances
· Luxury Tax Form – I V
· Payroll Management
Front Office
Stores/ Purchases
· Manage table & item masters
· Manage complementary item masters
· Manage item prices
· Manage via KOT
· Pending KOT details
· Manage cashier shifts and collections
· Calculate service tax & VAT
· Generate final bill
· Restaurant daily collection register
· Empty table information
· Multiple payment modes (cash/ debit/ credit card)
· Table occupancy timing details
· Transfer bills to room
· Manage Bar & Restaurant separately
· Manage items
· Purchase orders
· Goods receipt notes (GRN)
· Handle purchase returns
· Setup re-order levels for of stock items
· Manage physical stock
· Re-order level status report
· Physical stock register
· I nventory report
· Purchase order book
· Stock transfer report
· Department wise stock report
· Purchase order outstanding report
· Negative stock report
Bar / Restaurant Banquet / Conference Hall
· Reservations
· Corporate price levels
· Hall register
· Final bills
· Bill settlement
Hospitality
© Tally Solutions Pvt. Ltd. All Rights Reserved 5 5© Tally Solutions Pvt. Ltd. All Rights Reserved
How Hotel Management Operations are Structured
Hotel ManagementAn Overview
ACCO
UNTIN
G &
MIS
REPO
RTS
HOSPITALITY
STORES
/PURCH
ASE
S
© Tally Solutions Pvt. Ltd. All Rights Reserved 6 6© Tally Solutions Pvt. Ltd. All Rights Reserved
Hotel Management- Hospitality -An Overview
Hotel ManagementAn Overview
BANQUET/ CONFERENCE HALL
BAR / RES
TAURAN
T
FRONT OFFICE
© Tally Solutions Pvt. Ltd. All Rights Reserved 7 7© Tally Solutions Pvt. Ltd. All Rights Reserved
Process Flow- Front Office- Room Enquiry and ReservationRoom Enquiry &
Reservation Management
Guests enquire the room via website, email, agent or
telephone). Guests will also explain the room requirements in detail
At the front office, receptionist checks the room availability
Available
Receptionist confirms the room with guest. Notes down the date
and time of check-in and check-out. Also informs the guest to provide
the contact information
Receptionist thanks the guest
Suggestsalternative rooms
Receptionist blocks the room for the guests and updates records
YES
NO
NO
YES
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Process Flow- Front Office- Room Check-In and Check-OutRoom Check-I n and
Check-Out
Guest walks-in to the reception. They provide the reservation
details (if available) to receptionist.
Receptionist checks the reservation and room availability details
Receptionist gives the registration form and gets them to fill it
Once the form is duly filled, room will be allotted to guest
Receptionist collects the advance amount and handovers the key
along with the advance receipt to customer
While checking-out, receptionist completes the check-out process by
raising the final bill
Guest makes the outstanding payment (cash/ debit/ credit card)
and collects the invoice
Guest occupies the room
© Tally Solutions Pvt. Ltd. All Rights Reserved 9 9© Tally Solutions Pvt. Ltd. All Rights Reserved
Primary Requirement- Front Office-Hence Opportunities
Category/Module Major Requirement
Explanation
Front Office Room Enquiry and Reservation Management
Rooms enquiry and reservation are the major requirements for this industry. Handling the guest’ room enquiries via email, website, walk-ins and through agents are very crucial. At any point of time, the reception should have the complete information of empty rooms and occupied rooms.
Bill settlement (Invoice)
While preparing the bill, reception needs to consider the different services availed by the guests. All these services need to add to the bill. The final bill should also contain the luxury tax and service tax information.
C-Form The lodges, will have to submit the ‘foreigners’ information to the respective police station. The guests’ details has to be submitted in a prescribed form called C-Form. The C-Form contains the country, passport and visa details etc., of the guests.
© Tally Solutions Pvt. Ltd. All Rights Reserved 10 10© Tally Solutions Pvt. Ltd. All Rights Reserved
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Room setup and labeling of rooms (Ac, Non-Ac, Deluxe etc.) Yes
2 Setup service tax Yes
3 Setup the Luxury tax Yes
4 Check room availability Yes
5 Advance room booking Yes
6 Capture the guests purpose of visit Yes
7 Guests-ledger formation for room booking Yes
8 Origin information of guests- Country, Nationality, Passport No, Foreigners details etc. )
Yes
9 Reservation remarks Yes
10 Special discount setup for corporates Yes
11 Book rooms with approximate check-in and check-out date Yes
12 Manage user restriction Yes
13 Different modes of payments -Debit/Credit card, Gift voucher, Cash etc.
Yes
14 Setup the room tariff Yes
Contd..
Tally.ERP 9 Fitment- Front Office
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SL NO Requirement Tally.ERP 9 Customisation/ Integration
15 Guests- room check in time and date Yes
16 Guests- advance collection and issue receipt Yes
17 Guests- registration card
19 Guests- room allotment Yes
20 Generate room bill Yes
21 Room service bill Yes
22 Laundry service bill Yes
23 Check-In report Yes
24 Print Check -Out bill (Invoice) Yes
25 Calculate luxury tax Yes
26 Calculate service tax Yes
27 Setup for discount masters Yes
28 C-Form Yes
29Additional bed requirement Yes
30 Commission charges for agents Yes
Contd..
Tally.ERP 9 Fitment- Front Office
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Tally.ERP 9 Fitment- Front Office
SL NO Requirement Tally.ERP 9 Customisation/ Integration
31 Telephone charges (intercom telephone charges) Yes
32 Other maintenance expenses management Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 13 13© Tally Solutions Pvt. Ltd. All Rights Reserved
Hotel Management- Hospitality -An Overview
Hotel ManagementAn Overview
BANQUET/ CONFERENCE HALL
BAR / RES
TAURAN
T
FRONT OFFICE
© Tally Solutions Pvt. Ltd. All Rights Reserved 14 14
Process Flow- Bar/ RestaurantBAR / RESTAURANT
Guest-walk-in Guests- room service
Guests walk-in to restaurant/bar
Steward attends the guest and based on their
requirement take the orders
Steward converts the order into KOT and sends it to bar
counter or kitchen for preparation
Based on KOT the chef prepares the food and waiter will delivers the food or liquor
to guest
Based on KOT the final bill is prepared and sent to guest for
payment
Add to room billUpdate the restaurant
bill to room bill
Guest makes the payment
Cashier collects the money. End of the day submits the
collection to accounts.
Steward attends the guests’ call and based on their
requirements take the orders
Steward converts the order into KOT and sends it to bar
counter or kitchen for preparation
Once the food or liquor is ready waiter will deliver the food to guests room along
with the bill
Add to room billUpdate the restaurant bill
to room bill
Guest makes the payment
Cashier collects the money. End of the day submits the
collection to accounts
NO
YES
YES
NO
Guests call the restaurant / bar
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Primary Requirement- Bar / Restaurant- Hence Opportunities
Category/Module
Major Requirement Explanation
Bar/ Restaurant
Kitchen Order Ticket (KOT)
Preparation of KOT is very important for Bar / Restaurant. Each orderfrom guest will be treated as single KOT. All the KOT will be send for finalbilling. Therefore handling of KOT is one of the major requirement.
Billing KOT needs to be converted into final bill along with the waiter’s details anddeliver to the guest. The guests will have the flexibility to make thepayment immediately or he can add the bill to his room bill.
Multiple payment Modes
Guests can make the payment in multiple modes. The restaurant should have theflexibility to handle the same . The payment modes could be cash /debit/creditcards etc.
Waiter wise KOT details
Each KOT should contain the waiter name and table details.
© Tally Solutions Pvt. Ltd. All Rights Reserved 16 16© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Bar / Restaurant
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Setup table masters Yes
2 Setup item masters Yes
3 Setup complementary item masters Yes
4 Manage item pricing Yes
5 Manage KOTs Yes
6 Generate automatic KOT number Yes
7 Print KOT Yes
8 Generate bill Yes
9 Calculate service tax Yes
10 Calculate VAT Yes
11 Enable user-wise billing Yes
12 Restaurant register Yes
13 Empty table list Yes
14 Cash receipts Yes
15 Multiple modes of payments (Cash/Cards/Coupon) Yes
Contd..
© Tally Solutions Pvt. Ltd. All Rights Reserved 17 17© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Bar / Restaurant
SL NO Requirement Tally.ERP 9 Customisation/ Integration
16 Cash summary (Cards/Cash) Yes
17 Pending KOT details Yes
18 Table timing details Yes
19 Tables reservation Yes
20 Transfer bill to room Yes
21 Calculate service tax and VAT Yes
22 Table reservation Yes
23 Manage weekend offers (price levels)
© Tally Solutions Pvt. Ltd. All Rights Reserved 18 18© Tally Solutions Pvt. Ltd. All Rights Reserved
Hotel Management- Hospitality -An Overview
Hotel ManagementAn Overview
BANQUET/ CONFERENCE HALL
BAR / RES
TAURAN
T
FRONT OFFICE
© Tally Solutions Pvt. Ltd. All Rights Reserved 19 19© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Banquet/Conference Hall
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Hall reservation Yes
2 Corporate price levels Yes
3 Banquet hall bill generation Yes
4 Banquet hall register Yes
5 Bill settlement Yes
6 Hall other expenses management Yes
Contd..
© Tally Solutions Pvt. Ltd. All Rights Reserved 20 20© Tally Solutions Pvt. Ltd. All Rights Reserved
How Hotel Management Operations are Structured
Hotel ManagementAn Overview
ACCOUNTIN
G &
MIS
REPORTS
HOSPITALITY
STORES
/PURCH
ASE
S
© Tally Solutions Pvt. Ltd. All Rights Reserved 21 21
Process Flow- Stores/Purchases
STORES/ PURCHASES
Purchase manager prepares the PO and sends it to suppliers
Based on the PO, suppliers delivers the items to stores
Purchase manager allocates the items and sends to each department based
on the indent provided
Department checks the items against the indent
Supplier invoice will be handed over to accounts for payment
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Primary Requirement-Stores/Purchases- Hence Opportunities
Category/Module
Major Requirement Explanation
Stores/ Purchases
Purchases of Inventory (department Wise)
Inventory handling is another major requirement for hotels. Eachdepartment will have different requirement of items. Preparation ofpurchase order or indent, multiple supplier management, preparation of GRN and purchase Invoice are very important.
© Tally Solutions Pvt. Ltd. All Rights Reserved 23 23© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Stores/Purchases
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Item master creation Yes
2 Purchase order/Indent generation Yes
3 Goods receipt note Yes
4 Purchase returns Yes
5 Re-order levels Yes
6 Physical stock entry Yes
7 Re-order level status report Yes
8 Physical stock register Yes
9 Inventory report Yes
10 Purchase order book Yes
11 Stock transfer report- Department-wise Yes
12 Purchase order outstanding report Yes
13 Negative stock report Yes
14 Monthly sales analysis report Yes
Contd..
© Tally Solutions Pvt. Ltd. All Rights Reserved 24 24© Tally Solutions Pvt. Ltd. All Rights Reserved
How Hotel Management Operations are Structured
Hotel ManagementAn Overview
ACCOUN
TING &
MIS
REPORTS
HOSPITALITY
STORES
/PURCH
ASE
S
© Tally Solutions Pvt. Ltd. All Rights Reserved 25 25© Tally Solutions Pvt. Ltd. All Rights Reserved
Process Flow- Accounts & MIS Reports
Accounts & MIS Reports
· Receipts and payments
· Multiple payment modes
· Bank reconciliation
· Bank challan preparation
· I nvoice generation
· Cheque printing
· Statutory compliances
· Profit and loss account
· Trial balance
· Balancesheet
· Outstanding receivables
· Outstanding payables
· Group company
· Luxury tax challan-IV form
· Cash and Bank summary
· Occupied room details
· Room reservation report
· Empty room report
· Room register
· Billed and settled party report
· Current guest list
· Department-wise collection report
· Department-wise profit report
Accounts MIS Reports
© Tally Solutions Pvt. Ltd. All Rights Reserved 26 26© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Accounts & MIS Reports
SL NO Requirement Tally.ERP 9 Customisation/ Integration
1 Receipts and payments Yes
2 Room bill settlement Yes
3 Multiple payment modes Yes
4 Bank reconciliation Yes
5 Bank challan preparation and printing Yes
6 P&L Account Yes
7 Cash and Bank summary Yes
8 Cheque printing Yes
9 Statutory compliances Yes
10 Luxury tax form IV Yes
11 Outstanding receivable and payable Yes
12 Occupied room details Yes
13 Room reservation report Yes
14 Empty room report Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 27 27© Tally Solutions Pvt. Ltd. All Rights Reserved
Tally.ERP 9 Fitment- Accounts & MIS Reports
SL NO Requirement Tally.ERP 9 Customisation/ Integration
15 Room register Yes
16 Billed and settled party report Yes
17 Complementary report Yes
18 Advanced room booking register Yes
19 Current guest list Yes
20 Department –wise profit report Yes
21 Department-wise collection report Yes
22 Group company Yes
23 Manage your outlets Yes
24 Payroll Yes
25 Integrate with third party applications Yes
26 Tracking monthly maintenance cost Yes
© Tally Solutions Pvt. Ltd. All Rights Reserved 28 28© Tally Solutions Pvt. Ltd. All Rights Reserved
For any queries about hotel management software/erp in Bangladeshplease contact :- [email protected] : www.tallysoftware.com.bdCall: +8801912-189227