hot news from sap...aif messages for sap s/4hana cloud and op) exception management: new content for...

PUBLIC

Jean Birkett Support Executive Enterprise Support

Hot news from SAP

2© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICThis presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.

Important update on the 2020 SAP Solution Manager projects:

https://influence.sap.com/sap/ino/#blog/1927

Due to customers’ overwhelming submissions in 2019, the related SAP product management team has decided to not to have a new

collection and voting of new improvement requests in 2020.

Usage rights changes of Focused Build and Insights:

https://support.sap.com/en/alm/focused-solutions/focused-build.html#tabs-section_613566885-tabscontainer-3

As of 2020, the usage rights of SAP Solution Manager include SAP Focused Build and Insights – at no additional costs! No restriction of

users or usage.

Premium engagement customers obtain usage rights independent of ordering engagement services. The configuration or setup services

are still part of the portfolio.

Hot news

https://influence.sap.com/sap/ino/#blog/1927https://support.sap.com/en/alm/focused-solutions/focused-build.html#tabs-section_613566885-tabscontainer-3


Focused Insights SP5: Whats’ New blog:

https://blogs.sap.com/2020/01/20/focused-insights-for-sap-solution-manager-7.2-sp05/

Innovation Commitment for SAP S/4HANA, Provides Clarity and Choice on SAP Business Suite 7:

https://news.sap.com/2020/02/sap-s4hana-maintenance-2040-clarity-choice-sap-business-suite-7/

…maintenance commitment for SAP S/4HANA until the end of 2040. At the same time, SAP will provide mainstream maintenance for core

applications of SAP Business Suite 7 software* until the end of 2027 followed by optional extended maintenance until the end of 2030.

This would also include SAP Solution Manager mainstream maintenance until 2027.

Hot news - 2

https://blogs.sap.com/2020/01/20/focused-insights-for-sap-solution-manager-7.2-sp05/https://news.sap.com/2020/02/sap-s4hana-maintenance-2040-clarity-choice-sap-business-suite-7/

PUBLIC

Jean Birkett Support Executive Enterprise Support

The Future of Application Lifecycle Management

5PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ This presentation and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, or noninfringement.

Legal disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.

This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation

to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned

therein. This document, or any related presentation, and SAP’s strategy and possible future developments, products, and platforms, directions,

and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this

document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. This document is provided without

a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular

purpose, or noninfringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no

responsibility for errors or omissions in this document, except if such damages were caused by SAP’s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from

expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,

and they should not be relied upon in making purchasing decisions.

For all recent and planned innovations, potential data protection and privacy features include simplified deletion of personal data, reporting

of personal data to an identified data subject, restricted access to personal data, masking of personal data, read access logging to special

categories of personal data, change logging of personal data, and consent management mechanisms.

SAP Cloud ALM


2021 – Product direction1Recent innovations 2020 – Planned innovations1 2022 – Product vision1

1. This is the current state of planning and may be changed by SAP at any time without notice.

SAP Cloud ALMProduct road map overview – Key innovations

Implementation of SAP

S/4HANA Cloud

Increasing application lifecycle

support for hybrid landscapes

Agile implementation support

Process Control

Integration of deployment providers

System monitoring

Configuration monitoring

Root cause analysis

Data consistency management

ALM Extensibility

Partner Enabling

Full application lifecycle support

for the Intelligent EnterpriseIncreasing application

lifecycle support for SAP

cloud products

Release timelines

Manual testing integration

Automated testing integration

Custom Code Management

Integration monitoring

User monitoring

Business process monitoring

Business process improvement

Job monitoring

Operation automation

Data Volume Management

Service collaboration

SAP Solution Manager +




SAP Solution ManagerProduct road map overview – Key innovations

Expand lifecycle management

capabilities for hybrid landscapes

Improved integration

Integration between process, projects,

test, change, and release

Usability and performance

Streamlined user experience in all areas

Improved views and reports

Increased support for cloud

Application and business process

operations and analytics

Compliance

General Data Protection Regulation/Data

Protection and Privacy (GDPR/DPP)

SAP support backbone supported

Initial enablement of intelligent Enterprise



SAP Customer Connection improvement

requests

Test suite

Process management

Change and release management

Increased support for cloud


operations and analytics

Readiness check

SAP S/4HANA and SAP BW/4HANA

readiness dashboards

Support SAP S/4HANA Cloud

Usability and performance

Streamlined user experience in all areas

Improved views and reports




requests

Additional enablement for the Intelligent

Enterprise

Process management

Change control

Testing


operations

Focused Build and Focused Insights

added to SAP Solution Manager usage

rights (January 1, 2020)

Expand lifecycle management capabilities

for hybrid landscapes


requests

Additional enablement for the entire SAP

product portfolio

End-to-end management of entire customer

solution

Improvements through

SAP Customer Connection

Usability

and performance

Increased support

for hybrid solutions

Simplified support

package experience

Focused Run

11PUBLIC© 2019 SAP SE or an SAP affiliate company. All rights reserved. ǀ



Focused Run for SAP Solution ManagerProduct road map overview – Key innovations

System Mgmt./Configuration Monitoring

Job Monitoring for system jobs via job groups

New OCM content (RFC Availability, OS Scripts, Log files), API driven OCM configuration and load balancing

New tiles for EarlyWatch Alert in FRUN Launchpad

New UI5 based Policy Editor in CSA and new content

Alert Management/Operation Automation

Alert management: Bi-directional outbound integration, Fuzzy search and additional alert keys

GP Framework: GP Runtime & Executions with SAPUI5 based UI, new GP plug-ins e.g. task lists

Integration Monitoring/User Monitoring

Integration Monitoring: New content (SLT, SAP MII,

AIF messages for SAP S/4HANA Cloud and OP)

Exception Management: New content for cloud

products as Ariba CGI, IBP, and HANA SDI

WebDynpro and WebGUI support for RUM

Synthetic User Monitoring configuration UI in SAPUI5

Root Cause Analysis/Analytics and Intelligence

Open KPI Store to integrate external data sources as APM or infrastructure monitoring tools

Operations Control Center and tactical dashboards

Configuration automation of System Anomaly Prediction and some UI improvements

Changed data retrieving approach

Support of agentless push based data

transfer to increase coverage for SAP

based cloud products for all application

monitoring use cases

Correlation

Correlate events and metrics coming from

different monitoring use cases to problem

contexts to accelerate the problem

resolution process

Increase support to identify “correlation

potential” and to derive associated

correlation roles

Open infrastructure

Simplified consumption of external data

sources including UI integration and

correlation with data originally coming from

Focused Run

Prediction

Predict anomalies across all monitoring use

cases to allow identification of problems before

they influence business service availability

Usage of machine learning

Initial threshold definition and dynamic

threshold adaptation based on machine

learning for application monitoring use cases

Automation

Close the gap between problem detection and

problem resolution by delivering out-of-the-box

and automated “problem resolution

procedures”

Provide automation content for on-premise and

cloud products to relieve operation staff from

reoccurring tasks

System Mgmt./Configuration Monitoring

Data collection for remote services (GoingLive Check, EarlyWatch Check, OS/DB Migration Check)

Job Monitoring for application jobs via job groups

SysMon content comparison tool and change log

Improved support for availability metrics in OCM

Cloud Platform Integration – Certificate Alerting

Alert Management/Operation Automation

Alert Management: Rule based alert correlation and integration with SolMan Service Desk

GP Framework: GP Catalog & GP Planning Management with SAPUI5 based UI and further UI usability improvements

Integration Monitoring/User Monitoring

Integration Monitoring: Enhancement of existing content (SLT, MII, IDOC, AIF/XML messages) and data flow verification for cFIN

Support for S/4 HANA CE for Real User Monitoring

and geo map view (mapping of users to locations)

Root Cause Analysis/Analytics and Intelligence

Tabular overview of RCA capabilities per system

New content for OCC and tactical dashboards

Semi-supervised models to allow customers to build their own prediction models

Event and Metric Correlation

Machine Learning

and Prediction

Open Infrastructure

Increased support

for hybrid solutions


SAP Cloud ALMplanned for hybrid customer solutions

Focused Runavailable for hybrid customer solutions

SAP Solution Manageravailable for hybrid customer solutions

The Application Lifecycle Management Product Portfolio of SAP tomorrow

+

This is the current state of planning and may be changed by SAP at any time.Three strategic ALM solutions to match customer reality!

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