Hope Seymore1345 Martins Court, #835 • Bethlehem, PA 18018 • 917-821-7325 • Hseymore@aol.com

PAYROLL MANAGER/SENIOR HUMAN RESOURCES PROFESSIONAL

An accomplished, result-driven Payroll/Human Resources Professional with more than 15 years of acquired expertise and analytical experience in all aspects of Payroll/Human Resources: Specializing in Payroll Administration in high volume Human Resources/Finance departments. Successful history of administering and developing Payroll/HR policies and procedures while insuring compliance with internal and external regulations.

CORE COMPETENCIES

Account ReconciliationsTeamwork Facilitation Training and Development LOA Administration401k AdministrationPayroll Tax/ComplianceProject Management (SME)

HRIS/System Implementation Benefits Administration Process ImprovementsPolicy Development & RevisionsEmployee Grievance & Mediation

Labor Law & Regulation ComplianceInterview /Candidate EvaluationsAnalysis & AuditsProblem Solving

PROFESSIONAL EXPERIENCE

ZOCDOC, New York, NY 11/2015 – PresentPayroll Manager/HR Consulting

Responsible for the strategic direction of the payroll department and the training and compliance of our People Operations department. Manage interpersonal relationships with other business units and leaders within the company. Liaison between people operations and our finance department. Ensure that payroll processing is aligned with the business strategies and the goals of the company. Plan, restructure, implement, and administer all changes that process in the HRIS/Payroll systems.

Manage and oversee the processing of two multi-state payrolls; bi-weekly and semi-monthly payroll cycles with employees ranging from 500 to 700.

Accountable for the final submissions of payroll presented to the directors of Finance and People Operations for approval. Manage a staff of 1 to 2 direct reports. Provide leadership and training of 8 People Operations Associates. Drive best practices for payroll and people operations by consulting on policy and procedures. Process tax filings, adjustments, amendment, resolve tax notices. Internal audits and special accounting projects to ensure data integrity as needed. SME of multiple project teams. (Implementation of Namely HRIS/Payroll, ADP WFN time-keeping, benefits, and company policy

changes) Perform routine research and analysis - executed appropriate corrective action if needed. Prepare payroll reports for Accounting, Finance, People Operations, and Ad Hoc requests from managers. Responsible for keeping abreast of changes in state and federal rules and regulations. Updated payroll staff and management during weekly

payroll meetings. Maintain the accuracy of the general ledger interface, and company and employee master file information. Reconciled money movement

regarding taxes and banking. Policy Revisions/Updates/Evaluations/Suggestion/Compliance/Process improvements and documentation. Make recommendations to senior management and consult with our legal department on any compliance concerns I find.

INNOVO Staffing, New York, NY 6/2015 – 11/2015Interim Payroll Manager at FINDLY, LLC

Managed a single unit payroll department. Responsible for all payroll related tasks for approximately 300 employees.

Managed and processed multi-state payrolls for semi-monthly and biweekly payroll cycles using ADP WFN. Processed semi-monthly Canadian payroll using Pay@Work. Maintained two ADP general ledgers for our accounting department. Prepared Ad Hoc reports for finance. Resolved tax notices. Verifications of employment/Unemployment Claims/Garnishment Responses. Assisted HR with cross-function tasks.

Hope Seymore

Resume, Page Two

Robert Half Salaried Professional Services, New York, NY 11/2014 – 5/2015 Payroll Consultant at Publicis Groupe

Part of a team of payroll professional working to improve the processing of over 30,000 employees worldwide.

Consulted management on process improvements and compliance matters. Processed multi-state payroll for 5 company codes. Payroll calculations and adjustments to pay. New hires, terminations, garnishments, manual check processing. Worked closely with multiple division human resource manager to ensure the accuracy of and integrity of payroll and collected HR data. Calculated, corrected, and adjusted benefit deductions, all missed payments, reinstatement of benefits.

The Standard, Portland, OR 8/2011 - 03/2014Senior Payroll Administrator/ Leave of Absence Specialist

Full service payroll administration for approximately 5000 to 6000k employees, specializing in the processing of individuals on a leave of absence.

Transformed an outdated inefficient LOA process into a streamlined well-functioning process. The new process cut decreased process time by 50% and Increase employee service scores by 30% from the previous year.

SME of multiple project teams. (Implementation of WORKDAY HRIS/Payroll, Vacation Buy Program) Helped implement, integrate, and maximize usage and understanding of new Workday HRIS system Worked with HRIS team on system issues with ADP ETIME, EV5, WORKDAY, and Reporting products (ADPR, RDPE, Crystal reports) Facilitated Leave of Absence and Payroll training sessions and provided new managers with one-on-one training upon request. Staff training and continual development/Mentored New Hires HR Leaves Management Team: A small group aimed at increasing the efficiency of our Leave of Absence processes. ADP to Workday transition Team: System conversion testing for HRIS and Payroll Restructured the company’s Vacation Buy Program to better align with federal tax compliance. Maintained Employee Files/Record Retention Coordinated team building exercises and department outings, increased morale Mediation with disgruntled employees LOA/Payroll matters Assisted with New Hire screening, interviews, interview evaluations, and final selections Administer company mandated leave programs including FMLA, ADA Accommodations, and Workers Compensation based on state,

federal, internal leave regulations, policies, and procedures. Interact and communicate with employees at all levels in the company including management, legal, human resources, payroll, other

business partners, disability carriers Tracked the use of FMLA, OFLA coding in our timekeeping and HRMS systems Policy Revisions/Updates/Evaluations/Suggestion/Compliance

ADDITIONAL WORK HISTORY Waste Connections Inc., Vancouver, WA 6/2008 - 6/2011 Senior Region Payroll Administrator

Automatic Data Processing Inc., Parsippany, NJ /Buena Park, CA 1/2004 – 12/2007 Payroll Administrator/Client Services

Kibble & Prentice, Seattle, WA 2000 - 2001401(k) Benefits Analyst

COMPUTER APPLICATIONS

ADP WORKFORCE NOW ETIME (MULTIPLE VERSIONS) EV4/EV5 PEOPLESOFT ADP GENERAL LEDGER SELF SERVICE PORTAL

MICROSOFT OFFICE IPAY IREPORTS PAYFORCE ADPR/RDPE CRYSTAL REPORTS

REPORTSMITH ADP PAY@WORK WORKDAY HRIS WORKDAY PAYROLL NAMELY PAYROLL/HRIS

EDUCATION/CERTIFICATIONS/ AFILLATIONS

APA: Payroll Administrator Certificate August 2010University of Phoenix, Business Administration, Online 2006 – 2007Borough of Manhattan Community College, Liberal Arts, New York, NY 2002 - 2003

American Payroll Association Member National- Portland Metropolitan - Sacramento Valley - New York Metropolitan