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Holistic Reliability The Modern Day Solution to achieving World Class
Reliability
Martin Shaw – Reliability Solutions www.reliabilitysolutions.co.uk
Copyright © 2016 reliability solutions all rights reserved
Copyright © 2016 reliability solutions all rights reserved
Reliability Solutions – Background
Copyright © 2016 reliability solutions all rights reserved
Abbreviations
• DQA – Design Quality Assurance
• DFM – Design for Manufacture
• DFA – Design for Assembly
• DFT – Design for Test
• ELP – Early Life performance
• ALT – Accelerated Life Test
• M.P – Mass Production
• NPI – New Product Introduction
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Background
• In today’s business you simply CANNOT separate Reliability from all other areas of product and process development
• Reliability Engineers can no longer rely on old standards such as Mil-Std 217 or using software packages only to estimate possible future failure levels
• Using old fashioned standard High Temp Accelerated Life Testing (ALT) simply does not stimulate the types of complex weaknesses found in modern product designs with wireless connection, battery support, multi processors, etc
• As consumer electronic products have become more complex and are regarded as throw away type items, the need to understand and measure reliability has become CRITICAL to SUCCESS and PROFIT
• A new approach is ESSENTIAL
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Introduction
• Form 30 yrs experience in working with numerous clients, Reliability Solutions have developed the most effective ‘Holistic’ approach to achieving WORLD CLASS Reliability
• Holistic ‘is a belief that the parts of something are intimately interconnected and explicable only by reference to the whole’
• 6 key improvement Focus Items are used which bring highest level of return in defect reduction;
1) % Design Maturity Measure based on success of Design Quality Testing
2) DFA / DFT % score based on detailed methodology and scoring
3) Early Life Reliability Test data from unique Early Life Test approach per product type
4) Process Early Life Failure escape prediction from process failure / yield data
5) ALT output / fail rate prediction
6) DFMEA summary scoring with overall scoring based on potential defect grading
• Working in a systematic manner with simultaneous focus on all 6 areas will MAXIMISE production yield, efficiency AND Reliability
• In today’s business you simply CANNOT separate Reliability from all other areas of product and process development
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How is it Done ?
• Basically it is ALL ABOUT MEASUREMENT and ensuring a clear OBJECTIVE approach to
improvement. As we all know, ‘You cannot improve what you cannot measure’
– Apply STRONG test programmes with MEASUREMENTS which can be used to asses future product
reliability
• Set up key measurements which all contribute to future product failure levels , though none individually may correlate directly
1) % Design Maturity Measure based on success of Design Quality Testing
2) DFA / DFT % score based on detailed methodology and scoring
3) Early Life Reliability Test data from unique Early Life Test approach per product type
4) Process Early Life Failure escape prediction from process failure / yield data
5) ALT output / fail rate prediction
6) DFMEA summary scoring with overall scoring based on potential defect grading
• Develop the overall model that takes all measurements and combine in a suitable statistical manner to provide a single output score
The Holistic Approach
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How is it Done ?
1. % Design Maturity Score
• Establish Design Quality Test Matrix with
range of function stress tests and ELP, ALT
• Each Test given weighted score based on
ability to stimulate latent defects
• Failures are scored based on severity and
resolution status
• Overall test Score is cumulative of all
individual test scores
• DQA % Maturity is ratio of (Total Points
achievable – defect scores / Total Points)
• Provides a STRONG measure of Design
Quality
• Design Maturity Example – 81%
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How is it Done ?
Test Item Test Weight Score EVT
Visual check Minor 30 PASS
Performance test Critical 100 PASS
Operating Rated voltage test Major 70 PASS
Output Voltage Critical 100 PASS
Operating Angle Critical 100 PASS
Supply Reverse @5V DC Minor 30 PASS
Output Shor circuit @ 5V DC Minor 30 PASS
Installation coverage angle Major 70 PASS
Storage at Low temperature Major 70 PASS
Storage at high temperature Major 70 PASS
Operating at High temperature Major 70 PASS
Temperature cycling tests Major 70 PASS
Thermal Shock Major 70 PASS
Temperature and Humidity Cycle Major 70 PASS
Resistance to Water - IP65 Major 70 PASS
Salt spray Minor 30 PASS
Vibrations Major 70 Fail-2017
Drop test Major 70 Fail-2017
Dust proofness Minor 30 PASS
Oil resistance test Major 70 PASS
Gasoline resistance test Major 70 Fail-2017
Endurance test 1 Critical 100 PASS
Endurance test 2 Critical 100 PASS
Terminal section stregth Minor 30 PASS
Lead wire tensile test Major 70 PASS
UV resistant testing (Xenon Arc) Major 70 PASS
Electrical stress test - Transient voltage 3A 3B Critical 100 Fail-2017
Electrostatic discharge Critical 100 Fail-2017
Electromagnetic interferance test-BCI: 11452-4 Critical 100 PASS
Rediated Immunity Critical 100 PASS
Rediated Emission:CISPER-25 Critical 100 PASS
Conducted Emission:CISPER25 Critical 100 PASS
Resistance to Water - IP67 Critical 100 PASS
PCBA, Pendulum Accel Stress Test Critical 100 PASS
Full Product Accel Life Test Critical 100 PASS
5
235
2630
91.06%
New Fail Item
Points Lost to Date
Max Score
Design Maturity
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How is it Done ?
Total Max Score
Total
Actual
Score
% of EVT
Readines
s
3060 2660 86.93%
Formula = Total Actual Score / Total Max Score
Priority 1 = 5 Points (High impact)
Priority 2 = 3 Points (Mid impact)
Priority 3 = 1 Point (Low impact)
Item Description Status Priority Max Score Actual
1 Availability? Completed 2 3 3
2 Compatible with manufacturing process? Completed 2 3 3
3 Source reliability Completed 1 5 3
4 Price variability? Completed 1 5 5
5 Optimization? Completed 1 5 3
6 CTFs: what are the failure limits Completed 2 3 3
7 CTFs: what are the process capability limits? In Progress 1 5 3
8 CTFs: what is the margin or factor of safety? In Progress 2 3 2
9 Is the metrology plan clearly described? In Progress 1 5 3
10 Material economy? Completed 2 3 3
11 Verify plastic design rules. Completed 2 3 3
12 Tooling review. Completed 2 3 3
13 Production Part Approval Process (PPAP) Open 2 3 0
14 Appropriate tool? Completed 2 3 3
15 Verify sheet metal design rules. Completed 2 3 3
16 Tooling review. In Progress 2 3 2
17 Production Part Approval Process (PPAP) Open 2 3 0
18 Appropriate tool? Completed 2 3 3
19 Verify design rules. Completed 2 3 3
20 Tooling review. Completed 2 3 3
20 Production Part Approval Process (PPAP) Completed 2 3 3
Mechanical Design: Sheet Metal Parts
Mechanical Design: Other Processes
Mechanical Design: Plastic Parts
Design for Assembly - EVT
Material
Fabricated Parts
• Products not designed for efficient high
quality assembly suffer too many in-
process reworks
• Results in escapes of latent defects to the
field not caught in normal func testing, Early
Life failure rate is affected
• Poor Design for Test results in poor test
coverage, too many escapes
• Need organized DFM / DFT assessments
with scoring for benchmarking and continual
improvement measure
• Example, DFA Score 86.9%
2. DFA Scores
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How is it Done ?
3. Early Life Reliability Testing
• Sequential short duration stress testing required, Use mix of different stress methods to
achieve high Test Strength
• High Volume samples, units can be shipped without concern after test unlike ALT
• High level of defect detection with poor designs
– PCBA component / process fails
– Bad Assy defects
– Unseated connectors
– Etc
• Score achieved based on
No. defects
0 def – 100%
<3 def – 50%
> 2 def - 0
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How is it Done ?
4. Predicting Early Life Failure escapes from Process data
• Applying the appropriate model and correlating with Field Data shows how Process Yield data can be used to predict Field Fail Levels from M.P
Developed for Electronic Sub-Systems in LCD TV, equally appropriate to other products
Example of approach taken to show Power Board Prediction from Process data
Develop correlation model to take Rolled yield and predict Early Life Failure rate, example
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How is it Done ?
5. ALT Fail Prediction
• ALT cannot be standard test, must characterize product to MAXIMISE stress level below Design
Limit, create UNIQUE profiles to each product
• Combine range of stress methods; Temp/Humidity, Power Cycling, Voltage change, etc
• Develop a profile that gets repeated continuously to detect issues within design limits
• Power gets applied at range of temps and voltage levels, power cycling excites defects
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How is it Done ?
6. DFMEA Summary Scoring
• DFMEA is important but needs to be TAILORED for a Non Standard approach
• Simply using RPN scores does NOT give overall rating of Design Capability
• Use simple approach to score DFMEA output and use in Holistic scoring
• In this example, the product receives a ‘0’ score
RPN Score Groupings 0-199 200 - 399 400 - 599 600 - 699 700 - 799 800 - 899 900 - 999 Score Rules
Total Grouping Scores 151 81 18 7 4 4 1 > 2500 0
Score Scaling 2 8 32 128 128 128 128 2001-2500 0.25
Adjusted Group Scoring 302 648 576 896 512 512 128 1501-2000 0.5
1001-1500 0.75
Tot RPN Rating Score 3574 < 1000 100%
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Holistic Reliability and the NPI Model
• Relying on personal views from engineers or managers is VERY RISKY !! ,An organised measurement approach is the answer with a scoring model to provide strength in decision making
• The Holistic solution now needs a summary of all the measurements / scores into a single SIMPLE
Table, the New Product Introduction (NPI) Summary;
Product Realization 30 82 24.6
Product Realization 15 87 13.05
Product Realization 20 50 10
M.P Trial 15 60 9
Product Realization 10 100 10
Process Realization 10 0 0
TOTAL SCORE 100 66.65
Ratio 67%
TARGET 85
NPI SCORING MODEL
2. DFA
1. DesignMaturity
6. DFMEA Score
3. Product ELR Rel Test (Early life Reliability)
5. ALR long term reliability test (Accelerated Life Reliability)
Key Measures / Review PointsActual
Score
% Score /
WeightingMax Score
4. Process Yield Measurement
NPI Scoring
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Product Realization 7 1 7
Process Realization 3 1 3
Product Realization 7 100 7
Process Realization 3 92 2.76
0
Process Realization 7 1 7
M.P Trial 3 1 3
Product Realization 7 75 5.25
Process Realization 3 95 2.85
Product Realization 12 96 11.52
M.P Trial 8 100 8
Process Realization 5 90 4.5
M.P Trial 3 95 2.85
Process Realization 5 80 4
M.P Trial 5 80 4
M.P Trial 7 100 7
M.P Trial 5 0 0
Process Realization 5 90 4.5
M.P Trial 5 80 4
TOTAL SCORE 100 88.23
Ratio 88%
11. Process Yield Measurement
10. Mould Tooling Readiness Review
Note - Scores achieved from DFMA Report Score
Note - Scores achieved from DFT Report Score
Note - % Design Maturity from DQA Reporting
XXXX NEW PRODUCT SCORING MODEL
2. Product Lvl DFM/DFA
1. DFMEA
Note - Scores achieved from RPN summaries in DFMEA report
6. Technical Process Validation
Note - Scores achieved from RPN summaries in PFMEA report
Max Score% Score /
WeightingActual Score
4. PCBA DFSS (DESIGN FOR SIX SIGMA)
8. Product ELR Rel Test (Early life Reliability) ORT
7. Factory Process Readiness Review (QAV)
Key Measures / Review Points
5. Gross Design Maturity (DQ compliance testing / RD)
9. ALR long term reliability test (Accelerated Life Reliability)
3. PFMEA
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Working with Reliability Solutions
• Martin Shaw performs GAP analysis at new Customers wishing to run an overall Improvement Programme
Each of Key Item areas are assessed plus additional areas he feels would feel need improvement
Detailed Executive Report is issued to define GAP analysis summary with list of Actions / Projects that will be required to make necessary improvements
Key Measurements defined that directly relate to each Project’s Success level
• Process Yields, DQA Maturity, Key Comp ppm , NPI, Field Return Rates, etc
• Project Teams are formed for each Key Improvement Project defined in GAP Analysis
Key individual at Client is nominated to handle Project Mgmt with Martin Shaw
• Project Schedules defined and Teams begin projects, Project Management handled by Martin Shaw and a nominated client representative for communication internally
• Outline of support required from Reliability Solutions is defined with Costs
Includes the on site reviews at client (recommended every 10-12 wks)