Permanent Address Jordan Hoffman Current Address436 E Hatt-Swank Rd. (513) 967 - 9175 9 Fern Street Apt. CLoveland, Ohio, 45140 jh421012@ohio.edu Athens, Ohio 45701

EDUCATION:Ohio University - Athens, Ohio Expected Graduation: Fall 2016Bachelor of Science in Human Consumer Sciences

· Major: Retail Merchandising and Fashion Product Development · Minors: Customer Service, Business

INTERNSHIP:Cariloha – Juneau, Alaska May 2016 – August 2016 Sales Intern

· Awarded Top Sales Intern, reaching over 60 sheet sets sold per month at $259 (highest priced set).· Operated as the Merchandising Manager, for Cariloha and Del Sol, creating displays, keeping the

store fresh and interesting for guests, while generating higher sales for the store.· Maximized daily sale targets, reaching a maximum of $14,000 a day.· Created sales promotions, using creativity and marketing techniques to generate revenue.· Operated as the Opening Manager for Cariloha, held accountable for profits in the safe, and creating

the productive energy for the day.CUSTOMER SERVICE EXPERIENCE:Steak N’ Shake – Montgomery, Ohio March 2011 – December 2015Service Trainer

· Train over 10 incoming service employees in three-month spans.· Lead shifts without supervision, bringing in shift revenue of $1,800 a shift.· Maintain high-levels of cleanliness, quality, and over-all satisfaction of customer needs.· Perform cash checkouts on POS systems for server tips to ensure all money is accounted for.· Deliver high-quality energetic experience for customers resulting in an average tip range of 18-20%.

PROFESSIONAL EXPERIENCE:Alpha Gamma Delta - Ohio UniversityChapter President December 2015 – Present

· Lead and represent a chapter of 160 collegiate women. · Preside over 7 Executive Council members, and 25+ Officers to ensure operational efficiencies.· Facilitate Executive Council, Officer, and Chapter meetings using parliamentary procedure to

establish sisterhood, ritual, philanthropy, and risk management aspects of the fraternity. · Communicating as a liaison consistently with advisors, international headquarters, and campus

administrators back to the chapter regarding events, membership, and financial reports.· Serve as a member of the Election, Excuse Note Review Committees, and a ex-officio member to all

11 committees.· Developing skills in problem solving, leadership, public speaking, marketing, team building and

organizational communication.Alpha Gamma Delta - Ohio UniversityVice President of Recruitment January 2015 – December 2015

· Prepared six months in advance 1,000 girls coming through Formal Recruitment that runs a two-weekend span with five days that can have up to eight rounds per day.

· Lead a week ran Work Week (Giving presentations, running workshops, and implemented practice rounds) for our chapter of 120 members one week before school began.

· Increased the chapter’s Retention Rate from 70% to 96% on the first day of recruitment.· Oversaw 25 girls that were underneath my position in recruitment committees, and day chairs.· Managed $3,000 budget for Formal Recruitment.· Created themes, chose the outfits for each day for all members, created bump groups using Excel,

and overall the main leader for membership selection processes with the ICS system.· Attended weekly Women’s PanHellenic Meetings, serving as a liaison for the chapter.· Served on the Executive Council with seven other members of the chapter, that meets once month

that determines the vital decisions for the chapter

Professional Retail Leaders – Ohio UniversityActive Member October 2015– April 2016

· Selective group of students who are the face of Ohio University's Patton College of Education in the Retail Merchandising and Fashion Product Development program.

· Strive to bring opportunities for all students in the major by building relationships with recruiters, representatives and executives of companies to visit our campus.

Thread Fashion Magazine – Ohio UniversityPhoto-Shoot Stylist August 2015– April 2016

· Student-run quarterly publication at Ohio University, focusing on Fashion, Beauty, Culture, and Current Events.

· Analyze the latest trends for pre-determined themed photo-shoots.· Work with a team of two-five other stylists at shoots to coordinative looks, style and pose models.

Fashion Associates - Ohio UniversityActive Member August 2015–April 2016

· Participate in planning an Annual Mom’s Weekend Fashion Show· Networking trips each year to connect with future retail employers.

Alpha Gamma Delta- Ohio UniversityNew Member Coordinator September 2014 – January 2015

· Executed weekly chapter meetings for 56 new members, teaching and guiding new members through their transitioning into being initiated into the sorority.

· Orchestrated Bid Day in a two weeks notice; conducting the chapter in sisterhood activities, coordinated the food for the event, purchased decorations and apparel.