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~Hoarding~ A Toolkit for Housing Managers M. Queen Bailey-Brooks, LCSW,CASP,PSC A Wholistic Approach, LLC Clinical Therapist Quality Assurance Administrator Certified Aging Services Specialist Corporate Training & Development [email protected] 404-867-8217 LeadingAge NY ~ 2014 Annual Conference

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~Hoarding~ A Toolkit for

Housing Managers

M. Queen Bailey-Brooks, LCSW,CASP,PSC A Wholistic Approach, LLC

Clinical Therapist Quality Assurance Administrator

Certified Aging Services Specialist Corporate Training & Development [email protected]

404-867-8217

LeadingAge NY ~ 2014 Annual Conference

“I just love ______________”

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multiples

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~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

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“These are _________”

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multiples

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multiples multiples

multiples multiples

multiples

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~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

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~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

“_____ _____ …

11

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

or ____ ______ ….

13

The Messy vs.. Tidy debate or Great minds think alike. - lbōbi ...I am the messy creative in my office and get made fun of all the time.lbobi.com

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 14

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

… can _______ be used because

_________ “

15

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com

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 16

“I have an _________________

______________

to _____________”

17 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

19 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

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Similarities and the truth …

22 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

Hoarding is …

23

HOARDING… They must keep it because ….

A. __________________________________

B. __________________________________

C. __________________________________

D. __________________________________

24 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

HOARDING…

25

A psychological disease

(Obsession Compulsive Disorder)

a. The acquisition of, and failure

to discard, possessions that

appear to be of useless or of

limited value.

b.Living spaces becomes so

cluttered that using the room or

furniture as intended is

impossible.

c.Inability to organize the items

causing significant distress or

impairment to function.

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

IS IS NOT

a. Squalor

b. Being Nasty

c. Being selfish

d. Just plain ole’ Sloppy

e. A conscious decision

f. Being lazy and uncaring

g. Failing to value other’s

property

Kim, H., Steketee, G., & Frost, R.O. (2001). Hoarding by elderly people. Health & Social Work,

26, 176-184.

HOARDING and HOUSING

26

“They are destroying my unit.”

“Why can’t we _________________?”

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

HOARDING and HOUSING

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The 3 obvious

HOARDING…

28 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

HUD Sec. 5.703

Physical condition standards for HUD housing that is

decent, safe, sanitary and in good repair (DSS/GR).

HUD housing must be decent, safe, sanitary and in

good repair…

HOARDING…

29

Fair Housing Act (FHA) defines disability or handicap as:

(a) a physical or mental impairment which

substantially limits one or more of such

person's major life activities;

(b) a record of having such an impairment; or

(c) being regarded as having such an

impairment -- but such a term does not

include the current, illegal use of or addiction

to controlled substances.

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

Fa

ir H

ou

sin

g, L

an

dlo

rd T

en

an

t R

ela

tion

sw

ww

.la

s-c

ruce

s.o

rg -

HOARDING…

30 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

AN

APPARENT

DISABILITY

HOARDING…

31 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

Reasonable

Accomadation

504 Coordinator

HOARDING…

32

A Interagency Team 1. _______________________

2. _______________________

3. _______________________

4. _______________________

5. _______________________

Our outside Support Team 1. _______________________

2. _______________________

3. _______________________

4. _______________________

5. _______________________

6. _______________________

7. _______________________

8. _______________________

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

1. Resident

2. Property

Manager

3. Service

Coordinator

4. Maintenance

Manager

5. 504

Coordinator

1. Family (if possible)

2. Clinical Therapist

3. Adult Protective

Services

4. Professional Organizer

5. Professional Cleaner

6. Exterminator / Pest

Control

7. External Storage

Company

8. State or County or

Building Sanitary Code

HOARDING…

33

Acknowledge your team,

Everyone’s roles

and

What we can do TOGETHER

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

HOARDING…

34 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

“Hoarders are our residents and they deserve to be treated with respect”

We don’t want to …

1. M.

2. A.

3. R.

4. P.

5. P.

Have a meeting to address concerns

_______________________________________________________

_______________________________________________________

_______________________________________________________

_______________________________________________________

_______________________________________________________

35

HOARDING… The Plan – Step1

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

HOARDING… The Plan – Step 2

36 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

The 6 C’s

HOARDING…

37 ~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

PREVENTION / EDUCATION IS KEY

Annual Community Housekeeping

Meeting

The 3 S’s

1.

2.

3.

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 38

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 39

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 40

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~ 41

Hoarding Resources ICD 1693 S. Hanley Rd.

St..Louis, MO

314-416-2236

42

810 Shoney Drive, Suite 120

Huntsville, AL 35801

256-883-3231

The National Study Group on Chronic Disorganization

(NSGCD) Clutter Hoarding Scale

- an assessment measuring tool (2003)

~ Clinical Consultations ~ Quality Assurance Administrator ~ Corporate Trainings & Development~

43

For additional support,

talks with your residents or

learning sessions for your

team….

M. Queen Bailey, LCSW,CASP,PSC

A Wholistic Approach, LLC

404-867-8217

Clinical Therapist

Quality Assurance Administrator

Certified Aging Services Specialist

Corporate Training & Development