hk i 09 transport and store a dry vaccuum cleaner

7/29/2019 HK I 09 Transport and Store a Dry Vaccuum Cleaner

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OBEROI HOTELS AND RESORTS

T-ASK

TRAINING in ATTITUDES, SKILLS and KNOWLEDGE

STANDARD LESSON PLAN

HOUSEKEEPING OPERATIONS

HK I 09TRANSPORT AND STORE A DRY VACUUM CLEANER

IMPORTANT

Certified Departmental Trainers are requested to return this document to OCLD if any amendments are made to the LessonPlan or PREP-sheet, either to improve its delivery or to reflect a particular unit-based operating procedure that may differ from

the overall standard.

Any such amendment will be evaluated and, if appropriate, incorporated into the original at OCLD. A revised version will thenbe sent to each hotel so that it can update its library of lesson plans.

In some cases a second version of the lesson plan may be required in cases where major differences in approach occurbecause of the application of a task in a particular brand. CDTs are requested to send brand-specific amendments to OCLD

for publication throughout that brand.

Your co-operation is requested to ensure true standardisation of quality training across the company.

VERSION: 1 JANUARY 2006


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PREPARATION, RESOURCES AND ENVIRONMENTAL PLANNING WORKSHEET

TASK TITLE Transport and store a dry vacuum cleaner

TRAINING AIM Know the procedure for transporting and storing a vacuum cleaner

TRAINING OBJECTIVES Transport vacuum cleaner without damaging

equipment and surfaces

Store the vacuum cleaner in appropriate location, considering safety

and aesthetic appeal.

SPECIAL NOTES Trainee knows the various types of vacuum cleaners available in the hotel

ENVIRONMENT FACTORSTrainer and trainee stand side by side (check left & right handed) in the

area where dry vacuum cleaner is stored

EQUIPMENT MATERIALSAUDIO VISUAL AIDS

2 Taski Bora vacuum cleaners None None


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LESSON PLAN TRANSPORT AND STORE A DRY VACUUM CLEANER A ATTENTION

Ice breaker Questions about what has been happening to the trainee since last time.Check comfort level with the pace of learning.

Link back Ask if the trainee has any questions or problems with the last session,even if that task is not a pre-requisite for the task in this session.

Test the trainees recall of the attitudes, skills and knowledge requiredfor any task that is an importantpre-requisite for this particular task.

Attention Discuss the danger and possible outcomes of incorrect storage ofequipments and the danger to guests and employees

Objective By the end of todays session, you will be able to transport and store avacuum cleaner


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Need Since vacuum cleaners are inseparable part of housekeeping, you couldbecome the star example to other team members on how to maintainthem in good repair.


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TASK ANALYSISWORKSHEET

NAME OF THE TASK TRANSPORT AND STORE A VACUUMCLEANER

WHAT IS THESTEP?

HOW IS THE STEPDONE?

B BREAKDOW

N

WHY IS THE STEPDONE THAT WAY?

WHEN DO YOUKNOW THE STEP

IS CORRECT?

1. Hold the electricplug

By holding theplug in one handand the cablewith another

TRAINERDEMONSTRATES

Why should thewire be held thatway?

Ensure the cableis detached fromthe electricsocket

Safety to user

See plug is notconnected tosocket

2. Coil the cable By holding thecable in left hand

By stretching itto arms length

By looping it on

the left handbetween theelbow and thethumb

Why should wecoil the cable andnot wind themaround the vacuumcleaner?

TRAINEEPRACTICES

STEPS1-2 (STAGE 1)

Cable is coiledproperly

For safety

For better eyeappeal

See youreach the end ofthe cable

See there are

no twists or knotsin the cable

See there is nodamage to cable


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WHAT IS THESTEP?


B BREAKDOWN



IS CORRECT?

3. Tuck cable By holdingcoiled cable at halflength

By tucking itunder the handle

TRAINER

DEMONSTRATES

Why do we need totuck the cable?

For safety

Looks neat

Ensuredurability of thecable

See no cablehanging loose

Wire doesntobstructmovement of anypart; likeextension tube,

hose pipe etc.

4. Lift the vacuumcleaner

By sitting on yourknees

By holding thehandle of thevacuum cleaner

in one hand By holding the

extension tubeand hose pipe inthe other hand

By standing upstraight

Why is it importantto sit down andpick up thevacuum cleaner?

TRAINEEPRACTICES

STEPS3-4 (STAGE 2)

Ensures lessstress on theback

Ensures evendistribution on

both the hands For better grip on

the vacuumcleaner

Feel no stress onthe back

See you canmove easily withthe vacuum

cleaner


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WHAT IS THESTEP?


B BREAKDOWN



IS CORRECT?

5. Lock the vacuumcleaner

By giving a lightshake to thevacuum cleaner

TRAINERDEMONSTRATES Safety See vacuum

cleaner doesntopen

6. Carry the vacuumcleaner

By holding thehandle and theextension tubetogether while the

flexible hoseloops outside thewrist

What if the hosecomes off?

For ease ofcarrying

Feel you are ableto carry thevacuum cleanerwith ease

See the flexiblehose is notobstructing themovement

7. Store the vacuumcleaner

By placing thevacuum cleanerin an appropriatelocation andplacing extensiontube over thehandle

How do you selectthe appropriatelocation?

TRAINEEPRACTICES

STEPS 5-7 (STAGE

3)

Ensure that noaccidents occurdue to loosecable or hose

Looks neat andtidy

See the vacuumcleaner is neatlyplaced withoutany cable/hosehanging loose


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LESSON PLAN TRANSPORT AND STORE A VACUUM CLEANER C CHECK

ANY QUESTIONS? Ask if trainee has any questions

VERBAL CHECK Have the trainee recite the steps verbally

INVESTIGATEQuestions on any detail not mentioned during the Verbal Check

Why should we store the vacuum cleaner as mentioned?

What are the advantages?

What to look for while storing it?

PRACTICAL CHECK Have the trainee perform the entire task without help and in silence.Ensure only good habits are being practised. Coach ifnecessary.

PRAISE Recognise and appreciate his or her success.


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LINK FORWARDAsk questions to direct trainees attention to either:

The task to be covered in the next session AND/ORA task later in the checklist for which todays task is a pre-requisite

Reconfirm the venue, day and time of the next session.

Encourage and ensure practice on-the-job to develop skills.

hk i 09 transport and store a dry vaccuum cleaner

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