higher profit margins through back office automation with chris farrell and russ danford
DESCRIPTION
TRANSCRIPT
HIGHER PROFIT MARGINS THROUGH BACK OFFICE AUTOMATIONRuss Danford, Chris Farrell and Rob Trail
Matrix
Matrix Datamart Database
Bullhorn CRM/ATS
Data Replication & Custom Table Views
Matrix User
Matrix Finance
User
Contract Placement
Time & Billing
Matrix Back Office Applications
Matrix M & T Application
• Displays Integration Queue Table Data
• Allows Finance Users to Create CSV Files
GL (GP)
Professional Services Time & Billing
Payroll (Ceridian)
Commission (Xactly)
CSV CSV CSV
Import Import Import
Custom Tables
Integration Queues
Bullhorn API used to pull master data based on events
Bullhorn API used to pull master data based on events
Time & Billing data from multiple systems populates custom tables and transactional integration queue tables
• About SpringAhead
• The back-office conundrum
• The golden rules of back-office savings
• Peering into the future
• Summary
AGENDA
• Online time and expense report service
• Integrates with a wide array of software platforms
• 2,000+ customers
• Core, repeatable processes represent a material cost
• Billing • Payroll• Reporting & Commissions
• Errors are costly• Financial• Cash flow • Client relations
THE BACK OFFICE CONUNDRUM
1.Challenge every process you have
2.Never enter data twice
3.Never use paper
4.Build your strategy around “open” systems
THE GOLDEN RULES FOR BACK-OFFICE SAVINGS
• Sharing data between systems is now a low-cost option
• Best-of-breed apps can focus intensively on narrow problem sets
• Monolithic software providers face a major challenge
PEERING INTO THE FUTURE: OPEN API’S
PEERING INTO THE FUTURE: OPEN API’S
• The bar for software is being raised daily
• Consumer software is leading the way
• Software companies that lag will fail
PEERING INTO THE FUTURE: USER EXPERIENCE
PEERING INTO THE FUTURE: USER EXPERIENCE
• Machine learning is a precursor to artificial intelligence
• People will become increasingly resistant to repetitive tasks
• Machine learning talent is already a strategic differentiator
PEERING INTO THE FUTURE: MACHINE LEARNING
PEERING INTO THE FUTURE: MACHINE LEARNING
• Quality back-office management is a strategic advantage
• Back-office costs will decline sharply this decade
• Adopt a flexible strategy
CONCLUSION
To Participate in Our Survey,
Text I to 31940