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    Health Facility Assessment Balochistan

    District Panjgur

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    Acknowledgement

    TRF acknowledges the cooperation and support of Contech International Health

    Consultants, Lahore who worked on the assignment and authored the report. The final

    reports were quality assured by Jennifer Sanchos, HLSP Health Systems Consultants, and

    Ms. Pamela Sequeria, M & E Specialist TRF.

    Disclaimer

    This document is issued for the party which commissioned it and for specific purposes

    connected with the above-captioned project only. It should not be relied upon by any other

    party or used for any other purpose.

    We accept no responsibility for the consequences of this document being relied upon by any

    other party, or being used for any other purpose, or containing any error or omission which is

    due to an error or omission in data supplied to us by other parties.

    June 2012

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    Table of Contents

    List of Tables ................................................................................................................ iv

    List of Figures .............................................................................................................. vi

    Acronyms .................................................................................................................... vii

    Executive Summary ...................................................................................................... 1

    Section 1: Introduction ................................................................................................. 3

    Survey Objectives ...................................................................................................... 3

    Assignment Duration .................................................................................................. 3

    Scope of HFA ............................................................................................................. 3

    Report Organisation ................................................................................................... 4Section 2: District Information ..................................................................................... 5

    Geographical Location ............................................................................................... 5

    Administrative Setup .................................................................................................. 6

    Demographic Information ........................................................................................... 6

    Socioeconomic and Health Indicators ........................................................................ 6

    Section 3: Health Facility Assessment Survey Findings............................................ 8

    MNCH Services ......................................................................................................... 88/6 Preventive MNCH Services at BHU ................................................................. 9

    24/7 Basic EmONC Services at RHC .................................................................. 12

    24/7 Comprehensive EmONC Services at SHC Hospitals ................................... 15

    24/7 Basic EmONC Services at THQ Hospital..................................................... 21

    Management Basics ................................................................................................. 21

    Human Resource ................................................................................................ 22

    Work Coordination and Supervision .................................................................... 25

    Management Information System ........................................................................ 26

    Drugs and Supplies ............................................................................................. 27

    Fee for Services .................................................................................................. 27

    Infection Control .................................................................................................. 28

    Death Review ...................................................................................................... 29

    Facility Utilisation ..................................................................................................... 29

    Well Baby Clinic ....................................................................................................... 31

    Donor Contribution ................................................................................................... 31

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    Clients Perspective .................................................................................................. 31

    Procurement Estimates ............................................................................................ 33

    Equipment ........................................................................................................... 33

    Civil Works .......................................................................................................... 33

    Section 4: Key Findings ............................................................................................. 35

    Infrastructure ............................................................................................................ 35

    Human Resource ..................................................................................................... 35

    Equipment ................................................................................................................ 36

    Drugs and Supplies .................................................................................................. 36

    Support Services ...................................................................................................... 36

    Management Basics ................................................................................................. 37

    Donor Contribution ................................................................................................... 37

    Clients Perspective .................................................................................................. 38

    Annexes ....................................................................................................................... 39

    Annex 1: District Health Department ......................................................................... 40

    Annex 2: Input Criteria for MNCH Services ............................................................... 46

    Annex 3 A: Status of Surveyed HF Against Minimal Level of Inputs ..................... 59

    Annex 3 B: List of Items Required .......................................................................... 65

    Annex 4: Scope of Civil Works Required .................................................................. 70

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    List of Tables

    Table 1.1 :Scope of HFA ............................................................................................... 4

    Table 2.1 : Demographic profile ...................................................................................... 6

    Table 2.2 :Population groups ......................................................................................... 6

    Table 2.3 :Socio-economic and health indicators ........................................................... 7

    Table 3.1:Status of assessed infrastructure in BHU ..................................................... 10

    Table 3.2:Status of MNCH related staff in BHU ........................................................... 11

    Table 3.3: Status of functional equipment in BHU ......................................................... 11

    Table 3.4:Status of drugs and supplies in BHU............................................................ 11

    Table 3.5:Status of support services in BHU................................................................ 12

    Table 3.6:Status of assessed infrastructure in RHC..................................................... 12

    Table 3.7:Status of MNCH related staff in RHC ........................................................... 14

    Table 3.8:Status of functional equipment in RHC ........................................................ 14

    Table 3.9: Status of drugs and supplies in RHC ........................................................... 14

    Table 3.10:Status of support services in RHC ............................................................. 15

    Table 3.11:Status of assessed infrastructure in SHC hospital ...................................... 15

    Table 3.12:Status of MNCH related staff in SHC hospital ............................................ 19

    Table 3.13:Status of functional equipment in SHC hospital.......................................... 20

    Table 3.14:status of drugs and supplies in SHC hospital ............................................. 21

    Table 3.15:Status of support services in SHC hospital ................................................ 21

    Table 3.16:Status of HR at SHC hospital ..................................................................... 22

    Table 3.17: Status of HR at RHC .................................................................................. 23

    Table 3.18:Status of HR at surveyed BHU ................................................................... 23

    Table 3.19:Reasons of non-availability 24/7 of HR at RHC .......................................... 24

    Table 3.20:Reasons of non-availability 24/7 of HR at SHC hospital ............................. 25

    Table 3.21 :Capacity building of MNCH related staff at the surveyed facilities ............. 25

    Table 3.22: Status of coordination and supervision at surveyed facilities ...................... 25

    Table 3.23:Status of MIS at surveyed facilities ............................................................ 26

    Table 3.24: reasons for stock out reported by surveyed facilities .................................. 27

    Table 3.25: Status of fee for service at surveyed facilities ............................................ 27

    Table 3.26:Mechanisms of social protection available at surveyed facilities ................ 28

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    Table 3.27:Status of infection control & waste management practices at surveyed

    facilities ......................................................................................................................... 28

    Table 3.28:Status of clinical audit practices at surveyed facilities ................................ 29

    Table 3.29:Status of services utilisation at surveyed facilities ..................................... 29

    Table 3.30: Average monthly MNCH services provided at surveyed facilities ............... 30

    Table 3.31:Average monthly FP services provided at surveyed facilities ..................... 30

    Table 3.32: Status of WBC established at surveyed facilities ........................................ 31

    table 3.33: Status of donor contribution at surveyed facilities ....................................... 31

    Table 3.34:Clients perspective .................................................................................... 32

    Table 3.35: Summary of estimated cost for procurement of equipments & civil works .. 34

    Table 2.4:Number of public sector health facilities in the district .................................. 40

    Table 2.5:Human resourse in DHO office .................................................................... 40

    Table 2.6: Availability of MNCH services staffing in Panjgur ......................................... 41

    Table 2.7: Financial allocation in district Panjgur .......................................................... 42

    Table 2.8:NMNCHP monitoring indicators (year 2010) ................................................ 43

    Table 2.9: Number of facilities with staff provided by the NMNCHP .............................. 44

    Table 2.10:Number of staff trained on delivering MNCH services ................................ 45

    Table 2.11: Status of CMW training and deployment .................................................... 45

    i. Status of assessed infrastructure in BHU ................................................................ 59

    ii. Status of MNCH related staff in BHU....................................................................... 59

    iii. Status of functional equipment in BHU .................................................................... 59

    iv. Status of drugs and supplies in BHU ....................................................................... 59

    v. Status of support services in BHU ........................................................................... 60

    i. Status of assessed infrastructure in RHC ................................................................ 60

    ii. Status of MNCH related staff in RHC ..................................................................... 61

    iii. Status of functional equipment in RHC .................................................................... 61

    iv. Status of drugs and supplies in RHC ....................................................................... 61

    v. Status of support services in RHC ........................................................................... 62

    i. Status of assessed infrastructure in SHC hospital ................................................... 62

    ii. Status of MNCH related staff in SHC hospital ........................................................ 63

    iii. Status of functional equipment in SHC hospitals ..................................................... 63

    iv. Status of drugs and supplies in SHC hospital .......................................................... 64

    v. Status of support services in SHC hospital .............................................................. 64

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    List of Figures

    Figure 1:Map of district Panjgur.................................................................................... 5

    Figure 2:Range of services that signal fully functional MNCH services......................... 8

    Figure 3:Status of management basics at surveyed facilities ..................................... 24

    Figure 4: Level of satisfaction ...................................................................................... 33

    Figure 5:Availability of medicines and lab services ..................................................... 33

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    ACRONYMS

    ANC Antenatal Care

    AVDAssisted Vaginal Deliveries

    BB technician Blood Bank Technician

    BHU Basic Health Unit

    CBA Child bearing age

    CEI Client Exit Interview

    CH Civil Hospital

    CMW Community Midwives

    CWAQ Civil Works Assessment Questionnaire

    CDC Communicable Disease Control

    DCO District Coordination OfficerDDCT District Data Collection Teams

    DHO District Health Officer

    DHDC District Health Development Centre

    DHIS District Health Information System

    DHQH District Headquarter Hospital

    DLQ District Level Questionnaire

    EDOs Executive District Officers

    EmONC Emergency Obstetric and Newborn Care

    ENC Emergency Newborn CareEAQ Equipment Assessment Questionnaire

    EPI Expanded Programme of Immunisation

    FP & PHC Family Planning and Primary Health Care

    HF Health Facilities

    HFA Health Facility Assessments

    HID Health Institution Database

    HIV Human Immunodeficiency Virus

    HMIS Health Management Information System

    HR Human ResourceIDI EDOH In-depth Interview of EDO Health

    IMNCI Integrated Management of Neonatal and Childhood Illnesses

    IMPAC Integrated Management of Pregnancy and Childbirth

    JD Job Description

    LHS Lady Health Supervisor

    LHV Lady Health Visitor

    LHW Lady Health Worker

    MDGs Millennium Development Goals

    M&E Monitoring and EvaluationMICS Multiple Indicator Cluster Survey

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    MIS Management Information System

    MNCH Maternal, Neonatal and Child Health

    MO Medical Officer

    NMNCHP National Maternal Newborn and Child Health Programme

    NVD Normal Vaginal DeliveriesOBGYN Obstetrics and Gynaecology

    OPD Out Patient Department

    OT Operation Theatre

    PC-1 Planning Commission Proforma 1

    PDHS Pakistan Demographic and Health Survey

    PNC Post natal care

    PPHI Peoples Primary Health care Initiative

    PSLM Pakistan Social & Living Standards Measurement Survey

    RHC Rural Health CentreSBA Skilled Birth Attendants

    SD&MB Service Delivery and Management Basics

    SE Socioeconomic

    SHC hospitals Secondary health care

    SPSS Statistical Package for the Social Sciences

    TA Technical Assistance

    THQ Tehsil Headquarter hospital

    TRF Technical Resource Facility

    TT Tetanus ToxoidWMO Women Medical Officer

    WBC Well Baby Clinics

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    Executive Summary

    Health Facility Assessment 2011 (HFA) was aimed at assessing the availability, functioning,

    and quality of health care delivery system in the public sector health facilities with a focus on

    maternal, new-born and child health services. This district report provides the findings of theHFA for each surveyed health facility in the district. It is baseline information for the district

    and the National Maternal Newborn and Child Health Programme (NMNCHP), to set

    performance benchmarks and realign activities for bridging the gaps existing in MNCH

    services for achieving the objectives of the programme.

    The HFA started in October 2010 and completed in May 2011. Contech accomplished the

    assignment in a participatory way by maintaining constant liaison with the entire key

    stakeholder. Five (5) health facilities were assessed in District Panjgur, including 1 DHQ

    hospital, 1 RHC and 3 BHU. The BHU were assessed for availability of 8/6 Preventive

    MNCH services; RHC were assessed for availability of 24/7 Basic EmONC services; and

    DHQ Hospital was assessed for availability of 24/7 Comprehensive EmONC services. An

    assessment criterion was formulated to ascertain gaps in availability of inputs1, including

    Infrastructure; Human Resource (HR); Drugs and Supplies; Equipment; and Level specific

    support services. Summarised HFA findings (detailed findings are given in Section 4) of

    HFA, are as follows:

    In infrastructure, major gaps existed in availability of labour room staff residences at

    BHU; paediatric ward, paediatric nursery, blood bank, and residences for gynaecologist,

    anaesthetist and paediatrician at DHQH Ranjgur

    Regarding HR, none of the health facility had staff available against optimal level of

    inputs and major gaps were related to WMO at the RHC; anaesthetist and paediatrician

    and blood bank technician at DHQH

    The complete set of required equipment items was not available at any of the surveyed

    facilities

    Drugs, Supplies, Vaccines and FP commodities were assessed using facility specific list

    of tracer items for their availability on the day of survey and stock-out status during last

    1 1 (1)

    ; , .

    3 1

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    one month. The complete range of items was not available at any of the surveyed

    facilities. The most common reason for stockout of drugs was poor quantification

    The complete range of required inputs for delivery of support services was not available

    at most of the surveyed facilities

    In District Panjgur, none of the health facility was conducting regular performance review

    meeting

    Health Management Information System (HMIS) was being practiced in District Panjgur

    and HMIS tools were available but not maintained at most of the surveyed facilities.

    MNCH related staff job descriptions and MNCH service delivery protocols were not

    present at any of the health facility

    Major gaps existed in availability of materials for infection control practices

    Review of maternal and neonatal deaths was not conducted at any level as death review

    committee was not constituted at any health facility.

    In order to assess the perceptions of the clients, a total of 15 Client Exit Interviews were

    conducted at DHQH and RHC. Clients perspective on quality of care revealed that majority

    of the clients were satisfied with the care provided at the public facilities.

    Findings of the HFA at all levels revealed significant gaps in the required inputs for provision

    of quality MNCH services. This warrants immediate need to bridge these gaps in order to

    improve the MNCH services.

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    Section 1: Introduction

    This section includes survey objectives, its scope and duration, and organisation of the

    District Report.

    Survey Objectives

    The HFA was aimed at assessing the availability, functioning, and quality of health care

    delivery system in the public sector facilities with a focus on maternal, new-born and child

    health services.

    Specific objectives of the HFA were:

    To assess the health facility status and quality of MNCH services (Comprehensive and

    Basic EmONC, Preventive MNCH and Family Planning) at district level

    To assess clients satisfaction and perception of MNCH services

    To provide information for systematic planning for procurement and supply of goods and

    commodities (listing the medical equipment and instruments which needs to be replaced

    or purchased); and

    To update and assess the contributions made by the development partners for improving

    MNCH and FP services in the selected districts

    Assignment Duration

    Estimated duration of the assignment was 7 months. The assignment started in October

    2010 and completed in May 2011.

    Scope of HFA

    The survey included District Headquarter Hospital (DHQH), Rural Health Centres (RHC) and

    20% of Basic Health Units (BHU) randomly selected within the district. Selection of the BHU

    was through geographical stratification on the basis of proportionate distribution. Client exit

    interviews were conducted at the surveyed facilities (10 at DHQH, 5 at each THQH and

    RHC), excluding BHU. Table 1.1 shows the number of health facilities in the district and

    health facilities surveyed.

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    TABLE 1.1:SCOPEOF HFA

    District PanjgurNumber of Health Facilities by type

    DHQH THQH RHC BHU Total

    Number of facilities listed by HID 1 0 1 15 17

    Number of facilities surveyed 1 0 1 3 5

    Report Organisation

    HFA District Report has been structured in four sections. While the introduction to the

    survey, its scope and methodology is described in Section 1, Section 2 District Information

    contains information collected from the District Health Department using DLQ as well as the

    secondary data sources and it comprises of demographic, economic and education related

    information of the district as well as the organisation of health care delivery system in the

    district. This section also includes information about the monitoring indicators of National

    MNCH Programme.

    Details of the assessment are contained in Section 3 HFA Findings. This section presents

    information about NMNCHP analytical framework indicators, status of the MNCH service

    availability based on optimal level of inputs including infrastructure, human resource,

    equipment, drugs and supplies and availability of support services. Information onmanagement basics like work coordination, MIS etc., is also contained in this section. The

    information presented in this section gives snapshot in time of the surveyed health facilities.

    At the end information about the satisfaction and perspective of the clients on the MNCH

    services provided at the public sector health facilities. Section 4 comprises of key findings of

    HFA at district level.

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    Section 2: District Information

    This section includes district brief, information on demographic, socioeconomic and health

    indicators. It also contains information on health resources and NMNCHP indicator compiled

    at district level. The data sources of the information are DHO office using District LevelQuestionnaire (DLQ) and published documents. The information collected from DHO office

    may not match with subsequent tables containing similar information collected from

    respective health facilities included in survey.

    Geographical Location

    District Panjgur having 16,891 km2 areas is situated in the west of province Balochistan.

    Panjgur was one of the three Tehsils of Makran District until 1 July 1977. The district is

    administratively subdivided into three Tehsils which contain a total of 16 Union councils. Tar

    Office is the main town of Panjgur, where most of the offices are situated. Tar office used to

    be offices for British Army during British Raj as the headquarter of Makran. A few

    archaeological sites including centuries old tombs, an old dam named Band-e-Gillar and

    remnants of a fort at Khudabadan are of interest in the district. Panjgur Airport is a domestic

    airport; it has one of the shortest runways of Pakistan with total length of only 1524 meters.

    Only Pakistan International Airlines operates flights to Karachi and Quetta. District Panjgur is

    linked to adjacent districts and the provincial capital through a number of roads.

    FIGURE 1: MAPOF DISTRICTPANJGUR

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    Administrative Setup

    Like other districts in the province, Panjgur is headed by Deputy Commissioner (DC)

    assisting the Divisional Commissioner and is accountable to him. The DC is appointed by

    the provincial government from the Federal or Provincial Civil Service.

    Demographic Information

    Demographic information2is given in the following table.

    TABLE2.1:DEMOGRAPHICPROFILE

    Indicators Value Indicators Value

    Total Population 290,376 Urban Population 9%

    Population of Tehsil Gawargo 85,822 Rural Population 91%

    Population of Tehsil Panjgur 204,554Population density (persons

    per sq.km)17

    Sex ratio (number of males

    over 100 females) at birth117

    SOURCE:HMISCELLDHOOFFICE

    TABLE2.2:POPULATION GROUPS

    Population

    Groups

    Standard

    Demographic(%)

    Estimated

    population

    Population

    Groups

    Standard

    Demographic(%)

    Estimated

    population

    Under 1 year 2.707,840

    Women 15-49years

    22.0063,883

    Under 5 years 13.4038,910

    Married CBA 16.0046,460

    Under 15years

    41.97121,871

    Pregnant women 3.409,873

    Expected Births 2.98,421

    SOURCE:PDHS2006-07

    Socioeconomic and Health Indicators

    Selected Socio-Economic (SE) and health indicators are given in the table 2.3. The sources

    include, Pakistan Demographic and Health Survey (PDHS) 2006-7, Immunisation Coverage

    Evaluation Survey Pakistan (CES) 2006-7, District EPI Cell.

    2 2010.

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    TABLE 2.3:SOCIO-ECONOMIC ANDHEALTH INDICATORS

    Indicators Value

    District figures

    % children

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    Section 3: Health Facility Assessment Survey

    Findings

    MNCH Services

    The packages of MNCH services assessed include Preventive MNCH services at BHU,

    Basic EmONC services at RHC and Comprehensive EmONC services at THQ and DHQ

    hospitals3. The range of MNCH services are given below.

    FIGURE 2 :RANGE OF SERVICES THATSIGNALFULLYFUNCTIONAL MNCH SERVICES

    3 NMNCHP PC -1

    BHU: Facility

    available for

    RHC: Facility

    available for

    DHQ/THQ

    Hospitals: Facilityavailable for

    8/6 Preventive

    MNCH Services

    Antenatal checkup

    Lab (Anemia,

    Malaria, pregnancy

    test, urine test for

    sugar & Protein)

    Normal delivery

    Family planning

    services (at least 3

    methods)

    TT immunisation

    EPI vaccination

    Growth monitoring

    Nutrition counseling

    HR (at least oneLHV or Doctor)

    24/7 Basic EmONC

    Services

    Parenteral

    antibiotics

    Parenteral oxytocic

    drugs

    Parenteral

    anticonvulsants for

    pregnancy inducedconvulsions (due to

    hypertension)

    Manual removal of

    placenta

    Removal of

    retained products

    Assisted vaginal

    delivery (vacuum

    extraction, forceps)

    Newborn

    resuscitation+

    Post abortion care

    HR (skilled female

    providers-WMO

    and LHV), and

    Preventive MNCH

    24/7

    Comprehensive

    EmONC services

    Surgery (C-section)

    Blood transfusion

    Newborn care

    (resuscitation &

    incubator)

    +

    Gynaecological

    care

    Comprehensive

    family planning

    services including

    sterilisation

    HR (skilled staff for

    conducting, C-

    section, blood

    transfusion andanaesthesia),

    and

    Preventive MNCH

    and Basic EmONC

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    Functional capacity of health facilities were assessed against 5 specified inputs, which

    include:

    1. Infrastructure

    2. Human Resource

    3. Drugs and Supplies

    4. Equipment

    5. Level specific support services

    Health facilities assessment findings are presented against two levels of inputs including:

    1. Optimal level of Inputs are those proposed in the PC-1 of the National MNCH

    Programme, required to make a health facility fully functional for provision of level

    specific package of MNCH services (Annex 1).

    Optimal level of inputs provides a strategic norm upon which gaps are identified and

    up-gradation are proposed for improving accessibility of quality MNCH services

    through development and implementation of an integrated and sustainable MNCH

    programme at all levels of the health care delivery system.

    2. Minimal level of Inputs, which are bare minimum requirement of the inputs, required for

    delivering the package specific MNCH services at the health facilities.Findings related

    to minimal level of inputs are given as Annex 2.

    Following tables present the status of assessed facilities for availability of the optimal level of

    inputs.

    8/6 Preventive MNCH Services at BHUBHU operating within District Panjgur were assessed for provision of Preventive MNCH

    services available for 8 hours a day, 6 days a week (8/6). Three BHU were assessed for

    availability of optimal level of inputs as summarised in Tables 3.1 - 3.5 by individual BHU.

    Infrastructure of the BHU has been assessed for availability of OPD, LHV room and labour

    room as service provision areas and residences for accommodation of required staff. OPD

    and LHV rooms have been assessed as single room having facilities for consultation,

    examination and hand washing; similarly labour room also assessed as single room having

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    facility for delivery, scrub area and attached toilet facility for patient. Findings are presented

    as status of building components available and functional.

    TABLE 3.1:STATUS OF ASSESSED INFRASTRUCTURE IN BHU

    Doctor or LHV is required for provision of Preventive MNCH Services. Status of assessed

    BHU for availability of Human Resource (HR) (both regular posted and provided by

    NMNCHP), against the required number mentioned in PC-1 of NMNCHP is presented below:

    Infrastructure Status

    Status of building components at Surveyed

    BHU

    BHU

    BonistanBHU Gichk BHU Washbood

    OPD1. Consultation area

    A Y Y Y

    F Y Y Y

    2. Examination areaA N N N

    F N N N

    3. Hand washingA N N N

    F N N N

    LHV Room1. Consultation area

    A Y Y Y

    F Y Y Y

    2. Examination areaA N Y N

    F N Y N

    3. Hand washingA N N N

    F N N N

    Labour Room1. Delivery room

    A N N N

    F N N N

    2. Scrub areaA N N N

    F N N N

    3. Patient wash roomA N N N

    F N N N

    ResidenceDoctor

    A N N N

    F N N N

    ResidenceLHV

    A N N N

    F N N N

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    TABLE 3.2:STATUS OF MNCHRELATED STAFF IN BHU

    Equipment items (general items, equipment for OPD and LHV room) for BHU are listed in

    PC-1 of NMNCHP. Status of functional quantity of these items at assessed BHU is

    presented below:

    TABLE 3.3:STATUS OF FUNCTIONAL EQUIPMENT IN BHU

    List of essential drugs and supplies for MNCH services is contained in PC-1 of NMNCHP.

    Tracer items were selected from the list (Annex 1) for assessing their availability at surveyed

    facilities. Status of surveyed BHU regarding available quantity of tracer items is presented

    below:

    TABLE3.4:STATUS OF DRUGS ANDSUPPLIES IN BHU

    Staff categories Required

    number

    Number of MNCH related staff available at each BHU

    BHU Bonistan BHU Gichk BHU Washbood

    WMO 1 0 0 1

    LHV 1 1 1 1

    EquipmentTotal Items

    required at eachBHU

    Number of functional equipment items available at eachsurveyed BHU

    BHU Bonistan BHU Gichk BHU Washbood

    General items 3 0 0 0

    OPD 14 6 7 6

    LHV Room 12 8 5 7

    Item groups

    Total Items

    required at each

    BHU

    Number of items available at each surveyed BHU

    BHU Bonistan BHU Gichk BHU Washbood

    Supplies 6 4 5 6

    Drugs 12 6 3 8

    Vaccines 5 5 0 5

    FP Commodities 6 2 0 4

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    Facility for basic laboratory tests (test strips and HR) was assessed at surveyed BHU and

    their status is presented below:

    TABLE 3.5:STATUS OF SUPPORTSERVICES IN BHU

    24/7 Basic EmONC Services at RHC

    RHC operating within District Panjgur was assessed for provision of Basic EmONC servicesavailable for 24 hours a day, 7 days a week (24/7). One RHC was assessed for availability of

    optimal level of inputs as summarised in Tables 3.6 - 3.10.

    Infrastructure of the RHC has been assessed for availability of OPD, indoor ward, LHV room,

    Labour room and clinical laboratory as service provision areas and residences for

    accommodation of required staff. Service provision areas have been assessed as single

    room having facilities like consultation, examination and hand washing etc., as contained in

    table below. Findings are presented as status of building components available andfunctional:

    TABLE 3.6:STATUS OF ASSESSED INFRASTRUCTURE IN RHC

    Infrastructure Status

    Status of building components at eachRHC

    RHC Paroom

    OPD

    1. Consultation area

    AY

    F Y

    2. Examination areaA Y

    FY

    3. Hand washingA N

    FN

    Female ward1. Patient area

    A Y

    F Y

    2. Patient wash room A Y

    Support services

    Total Items

    required at each

    BHU

    Number of items available at each surveyed BHU

    BHU Bonistan BHU Gichk BHU Washbood

    Basic lab tests 2 1 1 2

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    Infrastructure Status

    Status of building components at eachRHC

    RHC Paroom

    FY

    Labour Room1. Delivery room

    A Y

    FY

    2. Scrub areaA

    N

    FN

    3. Patient wash roomA

    Y

    FN

    Clinical Lab.

    1. Laboratory room

    AY

    F Y

    2. Working areaA

    Y

    FY

    3. Pt. wash roomA

    Y

    F N

    LHV Room1. Consultation area

    A N

    FN

    2. Examination areaA N

    F N

    3. Hand washingA

    N

    F N

    ResidenceDoctor

    AY

    F Y

    ResidenceLHV

    A Y

    FY

    PC-1 of NMNCHP contains category and number of staff required for Basic EmONC

    services. Status of RHC for availability of HR (both regular posted and provided by

    NMNCHP), against required numbers is presented in table below:

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    TABLE 3.7:STATUS OF MNCHRELATED STAFFIN RHC

    Equipment items for various service components at RHC are listed in PC-1 of NMNCHP.

    Status of functional quantity of these items at RHC, is presented in the table below:

    TABLE 3.8:STATUS OF FUNCTIONAL EQUIPMENTIN RHC

    List of essential drugs and supplies for MNCH services is contained in PC-1 of NMNCHP.

    Tracer items were selected from the list (Annex 1) for assessing their availability at surveyed

    facilities. Status of surveyed RHC regarding available quantity of tracer items is presented

    below:

    TABLE 3.9:STATUS OF DRUGS ANDSUPPLIES IN RHC

    Staff categoriesRequired number at each

    RHC

    Number of MNCH related staffavailable at RHC

    Paroom

    WMO 2 0

    LHV 2 1

    Lab technician 1 1

    OT technician 1 1

    Ambulance driver 1 1

    EquipmentTotal Items required at

    each RHC

    Number of functional equipment itemsavailable at RHC

    Paroom

    General items 4 1

    Female ward 9 6

    WMO OPD 15 7

    Labour room 19 0

    LHV Room 10 5

    Item groupsTotal Items required

    at RHC

    Number of itemsavailable at RHC

    Paroom

    Supplies 6 5

    Drugs 18 12

    Vaccines 5 0

    FP Commodities 6 3

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    Facility for support services including basic laboratory tests (space, test strips and HR) and

    ambulance services (functional vehicle and driver) was assessed at surveyed RHC.

    Availability status of these services at RHC is presented below:

    TABLE 3.10:STATUS OF SUPPORTSERVICES IN RHC

    24/7Comprehensive EmONC Services at SHC HospitalsDHQ Hospital operating within District Panjgur was assessed for provision of

    Comprehensive EmONC services available for 24 hours a day, 7 days a week (24/7). DHQH

    was assessed for availability of optimal level of inputs as summarised in Tables 3.11 - 3.15.

    Infrastructure of the DHQ hospital has been assessed for availability of OPD, indoor wards,

    LHV room, labour room, operation theatre, paediatric nursery, blood bank, ultrasound room

    and clinical laboratory as service provision areas and residences for accommodation of

    required staff. Service provision areas have been assessed for availability of essential space

    in respective areas e.g., consultation area, examination area and hand washing in OPD;

    patient area, nursing station, store rooms and attached washrooms in indoor wards, etc., as

    contained in table below. Findings are presented as status of building components available

    and functional:

    TABLE3.11:STATUS OF ASSESSED INFRASTRUCTURE IN SHCHOSPITAL

    Support services

    Total Items

    required at

    RHC

    Number of itemsavailable at RHC

    Paroom

    Basic lab tests 8 7

    Ambulance service 2 2

    Infrastructure Status

    Availability of building components

    DHQH Panjgur

    OPD:

    1. Consultation area

    AY

    FY

    2. Examination areaA

    Y

    FY

    3. Privacy of examination area A N

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    FN

    4. Hand washingA

    Y

    FY

    Female ward:

    1. Patient area

    A Y

    FY

    2. Nursing stationA

    Y

    FY

    3. Patient wash roomA

    Y

    FN

    4. Store for general itemsA

    N

    F N

    5. Store for equipmentA N

    FN

    Labour room:

    1. Delivery room

    A Y

    F Y

    2. Preparation /stage roomA

    Y

    F Y

    3. Scrub areaA N

    FN

    4. Staff duty roomA Y

    FY

    5. Patient wash roomA Y

    F N

    6. Staff wash room

    AY

    F Y

    7. Store for general itemsA Y

    FY

    8. Store for equip.A

    Y

    FY

    Operation theatre:

    1. Patient preparation room

    AY

    FY

    2. Operating room AY

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    FY

    3. Recovery roomA

    Y

    FY

    4. Scrub areaA Y

    FY

    5. Sterilisation areaA

    Y

    FN

    6. Doctors roomA

    N

    FN

    7. Support staff duty roomA

    N

    F N

    8. Store for general items A N

    FN

    9. Store for equipmentA N

    F N

    10. Attached washroom for staffA

    N

    F N

    Paediatrics ward:

    1. Patient area

    A N

    FN

    2. Nursing stationA N

    FN

    3. Store for general items/drugs orequip.

    A N

    F N

    4. Patient wash room

    AN

    F N

    Paediatric nursery:

    1. Patient area

    A N

    FN

    2. Nursing stationA

    N

    FN

    3. Store for general items/drugs orequip.

    AN

    FN

    4. Change room/area AN

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    FN

    Clinical lab.:

    1. Laboratory room

    AY

    FN

    2. Working areaA Y

    FY

    3. Doctors duty roomA

    Y

    FN

    4. Store for general reagents or equip.A

    Y

    FY

    5. Attached wash roomA

    Y

    F N

    Blood bank:

    1. Blood collection room

    A N

    FN

    2. Working areaA N

    F N

    3. Staff duty roomA

    N

    F N

    4. Store for general reagents or equip.A N

    FN

    5. Attached wash roomA N

    FN

    LHV Room:

    1. Consultation area

    A Y

    F Y

    2. Examination area

    AY

    F Y

    3. Privacy for examinationA N

    FN

    4. Hand washing facilityA

    Y

    FY

    Ultrasound room:

    Examination area

    AY

    FY

    Residence: AN

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    PC-1 of NMNCHP contains category and number of staff required for Comprehensive

    EmONC services. Status of DHQ hospital for availability of HR (both regular posted and

    provided by NMNCHP), against required numbers is presented in table below:

    TABLE3.12:STATUS OF MNCHRELATED STAFFIN SHCHOSPITAL

    Gynaecologist FN

    Residence:

    Anaesthetist

    AN

    FN

    Residence:

    Paediatrician

    A N

    FN

    Residence:

    WMO

    AY

    FY

    Residence:

    LHV

    AY

    FY

    Residence:

    Nurses

    AN

    F N

    Residence

    Lab Technician

    A Y

    FN

    Residence:

    BB Technician

    A N

    F N

    Residence:

    Anaesthesia Technician

    AN

    F N

    Staff categories

    Availability of MNCH related staff at

    DHQH Panjgur

    Required numberAvailablenumber

    Gynaecologist 2 1

    Anaesthetist 2 0

    Paediatrician 2 0

    WMO 6 1

    OT technician 4 2

    BB technician 4 0

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    Equipment items for various service components at DHQ hospital are listed in PC-1 of

    NMNCHP. Status of functional quantity of these items at SHC hospitals, is presented in the

    table below.

    TABLE3.13:STATUS OF FUNCTIONAL EQUIPMENTIN SHCHOSPITAL

    List of essential drugs and supplies for MNCH services is contained in PC-1 of NMNCHP.

    Tracer items were selected from the list (Annex 1) for assessing their availability at surveyed

    facilities. Status of DHQ hospital regarding available quantity of tracer items is presented in

    the table below.

    Lab technician 3 3

    Anaesthesia technician 4 1

    Nurses 20 4

    LHV 4 7

    Ambulance drivers 4 2

    Staff categories

    Number of functional equipment at

    DHQH Panjgur

    Total requiredItems

    Available items

    General items 4 2

    Female ward 19 15

    OPD 12 12

    Paediatric nursery 13 0

    Paediatric ward 10 0

    Labour room 24 20

    Operation theatre 31 29

    Clinical laboratory 5 4

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    TABLE 3.14:STATUS OF DRUGS ANDSUPPLIES IN SHCHOSPITAL

    Facility for support services including laboratory tests (space, test strips and HR), blood

    transfusion services (space, supplies and HR), ambulance services (functional vehicle and

    driver), operation theatre (space, drugs and supplies, equipment items and HR) was

    assessed at surveyed DHQ hospital. Availability status of these services at SHC hospitals is

    presented below:

    TABLE 3.15:STATUSOF SUPPORTSERVICES IN SHCHOSPITAL

    24/7 Basic EmONC Services at THQ Hospital

    There is no THQH in this District.

    Management Basics

    Findings related to facility management basics are presented below:

    Item groups Total Items

    Number of itemsavailable at

    DHQH Panjgur

    Supplies 9 9

    Drugs 21 11

    Vaccines 5 5

    FP Commodities 7 7

    Item Groups Total Items

    Number of itemsavailable at

    DHQH Panjgur

    Basic laboratory tests 17 13

    Blood transfusion 5 4

    Ambulance services 2 2

    Radiology services 3 3

    Operation theatre 62 47

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    Human Resource

    Information about sanctioned and filled posts of MNCH related staff was collected from the

    surveyed facilities;and their status is presented in table 3.16 - 3.18. Filled status of staff

    categories presented in following tables,include regular posting only,as reported by the

    respective facility on the day of survey.

    TABLE 3.16:STATUS OF HR AT SHCHOSPITAL

    Staff

    Status of HR at

    DHQH Panjgur

    Sanctioned

    Gynaecologist 1

    Anaesthetist 1

    Paediatrician0

    WMO 5

    OT technician3

    BB technician1

    Lab technician5

    Anaesthesia technician1

    Nurses

    4

    LHV4

    Ambulance drivers2

    Filled

    Gynaecologist 1

    Anaesthetist 0

    Paediatrician 0

    WMO 1

    OT technician 2

    BB technician 0

    Lab technician 3

    Anaesthesia technician 1

    Nurses 4

    LHV 4

    Ambulance drivers 2

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    TABLE 3.17:STATUSOF HR AT RHC

    TABLE 3.18:STATUS OF HR AT SURVEYED BHU

    Availability of job descriptions, service delivery protocols and staff as per duty roster was

    assessed and their findings are presented in the Figure 3.

    Staff

    Number of posts sanctioned and

    filled at RHC

    RHC Paroom

    Sanctioned

    WMO 4

    Lab technician 1

    Nurse 2

    LHV 3

    Ambulance drivers 1

    Filled

    WMO 0

    Lab technician 1

    Nurse 0

    LHV 1

    Ambulance drivers 1

    Staff

    Number of posts sanctioned and filled at each BHU

    BHU Bonistan BHU Gichk BHU Washbood

    Sanctioned

    WMO/ MO 1 1 1

    LHV 1 1 1

    Filled

    WMO/ MO 0 0 1

    LHV 1 1 1

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    FIGURE 3: STATUS

    Reasons for non-availability

    3.19 and 3.20.

    TABLE 3.19:RE

    Reasons of non-availability

    Residence not available

    Residence damaged

    Security reasons

    Lack of basic amenities

    0

    0.5

    1

    1.5

    2

    2.5

    3

    11

    0

    1

    0 0

    OF MANAGEMENT BASICS AT SURVEYED FA

    f staff on 24/7 basis at RHC and SHC ar

    SONSOF NON-AVAILABILITY 24/7OF HR AT

    Status in RHC

    WMO LHV

    0 0

    0 0

    0 0

    0 0

    3

    00

    00

    00

    00

    24

    ILITIES

    provided in Table

    HC

    Ambulance Driver

    0

    0

    0

    0

    ()

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    TABLE 3.20:REASONS OF NON-AVAILABILITY 24/7OF HR AT SHC HOSPITAL

    Reasons of non-

    availability

    Status of DHQ Hospital

    Gynaecologist

    Anae

    sthetist

    Paed

    iatrician

    Bloo

    dBank

    Technician

    Laboratory

    Technician

    W

    MO

    L

    HV

    Residence not available 0 0 0 0 0 0 0

    Residence damaged 0 0 0 0 0 0 0

    Security reasons 0 0 0 0 0 0 0

    Lack of basic amenities 0 0 0 0 0 0 0

    TABLE 3.21:CAPACITY BUILDING OF MNCHRELATED STAFFAT THESURVEYED FACILITIES

    Health

    Facility

    MNCH related training conducted

    EmONC ENC IMNCI IMPACFP

    surgicalFP

    counsellingClient

    centeredness

    DHQH

    PanjgurY N N N N N N

    RHC Paroom N N N N N Y

    BHU Bonistan N N N N N Y

    BHU Gichk N N N N N YBHU

    WashboodN N N N N Y

    Work Coordination and Supervision

    Health facilities in the district were assessed for work coordination and supervisory activities,

    including facility staff meetings, participation of facility in charges in district level meetings

    and conduction of supervisory visits and feedbacks by district health managers. Findings of

    each surveyed health facility are presented in Table 3.22.

    TABLE3.22:STATUS OF COORDINATION ANDSUPERVISION AT SURVEYED FACILITIES

    Health Facility

    Work Coordination and Supervision

    Regular facility PRM*Participation indistrict PRM**

    Monthly Supervisory Visit

    Meetingheld

    Recordmaintained

    Facilityvisited

    Facility receivedvisit feedback

    DHQH Panjgur N N Y Y N

    RHC Paroom N N Y Y N

    BHU Bonistan N N N N N

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    Health Facility

    Work Coordination and Supervision

    Regular facility PRM*Participation indistrict PRM**

    Monthly Supervisory Visit

    Meetingheld

    Recordmaintained

    Facilityvisited

    Facility receivedvisit feedback

    BHU Gichk N N N N N

    BHU Washbood N N N N N

    * PRM=Performance Review Meeting

    Management Information System

    District Panjgur was practicing Health Management Information System (HMIS). Surveyed

    facilities were assessed for availability and maintenance of HMIS tools and their findings are

    presented in Table 3.23.

    TABLE3.23:STATUS OF MISAT SURVEYED FACILITIES

    HealthFacility

    Status of MIS Tools

    OPDticket

    OPDregister

    Motherhealth

    register

    Birthregister

    Childhealth

    register

    FamilyPlanning

    register

    EPIregister

    Meetingregister

    MedicineStock

    register

    Dailyexpense

    register

    HMISmonthly

    report

    TBregister

    DiseaseEarly

    WarningSystem

    DEWSchart

    row

    Monitoring

    MIS Tools Available

    DHQH

    Panjgur Y Y Y Y Y Y Y N Y Y Y Y Y Y N

    RHC Paroom Y Y Y Y Y Y N N Y Y Y N N Y N

    BHU Bonistan Y Y N N Y Y Y N Y Y Y N N N N

    BHU Gichk Y Y Y Y N Y N N Y N Y N Y N N

    BHU

    WashboodY Y N N Y Y Y N Y Y Y Y N N N

    MIS Tools Maintained

    DHQH

    Panjgur

    Y Y Y Y Y Y Y N Y N Y Y Y Y

    RHC Paroom Y Y N N N Y Y N Y Y Y Y Y Y

    BHU Bonistan Y Y N N N Y N N Y Y Y N N Y

    BHU Gichk N N N N N N Y N N N Y N N N

    BHU

    WashboodY Y N N N Y N N Y N Y N N N

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    Drugs and Supplies

    Availability of drugs and supplies has been described under individual MNCH service

    packages. The reasons of their non-availability were identified at the surveyed facilities and

    presented in the Table 3.24.

    TABLE 3.24:REASONS FORSTOCKOUTREPORTED BY SURVEYED FACILITIES

    Health Facilities

    citing stock out

    Reasons for stock out

    Poorquantification

    Delayeddemand

    submission

    Unavailabilityof

    bufferstock

    Lackofstorage

    capacity

    Delayedsupply

    Undersupply

    Noprocurement

    powers

    Insufficientbudget

    Lackofcold-chain

    DHQH Panjgur Y N N N N N N Y N

    RHC Paroom Y N Y N N N Y N N

    BHU Bonistan Y N N N N N N N N

    BHU Gichk Y N N N N N Y N N

    BHU Washbood Y N N N N N N N N

    Fee for Services

    Fee for MNCH services and availability of social protection mechanisms for the poor were

    assessed at surveyed facilities and their findings are presented in Table 3.25 and 3.26.

    TABLE 3.25:STATUS OF FEEFORSERVICE AT SURVEYED FACILITIES

    Health Facilities

    where service arecharged

    Services provided free of cost

    OPD Indoor Ambulanceservices

    OPDTicket

    OP

    DLaboratory

    OP

    DUltrasound

    OPDX-rays

    OPDMedicines

    A

    dmissionfee

    Wardbed

    Inpatient

    Laboratory

    Inpatient

    Ultrasound

    InpatientX-rays

    Blo

    odgrouping&

    cr

    ossmatching

    Inpa

    tientmedicines

    DHQH Panjgur Y N N Y Y Y Y N N Y N N Y

    RHC Paroom N N N N Y N Y N N N N Y

    BHU Bonistan Y N Y

    BHU Gichk Y N Y

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    Health Facilities

    where service are

    charged

    Services provided free of cost

    OPD Indoor Ambulan

    ceservices

    O

    PDTicket

    OPD

    Laboratory

    OPD

    Ultrasound

    OPDX-rays

    OPD

    Medicines

    Admissionfee

    W

    ardbed

    Inpatient

    Laboratory

    Inpatient

    Ultrasound

    Inpa

    tientX-rays

    Bloodgrouping&

    crossmatching

    Inpatientmedicines

    BHU Washbood Y N Y

    TABLE 3.26:MECHANISMS OF SOCIAL PROTECTIONAVAILABLE AT SURVEYED FACILITIES

    Health Facilities with available

    Social Protection

    Social Protection Mechanism

    Bait-ul-Maal Zakat Patient WelfareSociety

    DHQH Panjgur N Y N

    RHC Paroom N N N

    BHU Bonistan N N N

    BHU Gichk N N N

    BHU Washbood N N N

    Infection Control

    Health facilities were assessed for practices of infection control and waste management, and

    availability of related material. Findings of individual surveyed facilities are presented in table

    3.27.

    TABLE3.27:STATUS OF INFECTIONCONTROL &WASTEMANAGEMENT PRACTICES AT SURVEYED FACILITIES

    Health Facilities

    Availability of Materials Infection Control Practices

    Wastemanagementplan

    Wastecollectionmaterials

    Personalprotectionmaterials

    Wastetreatmentequipment

    FunctionalIncinerators

    Handwashingpracticesof

    HCP

    Disinfectionofservice

    provisionarea

    HepBVaccinationofStaff

    Wastesegregation

    DisposalofWastethrough

    Burning

    DisposalthroughThrowing-

    away

    DisposalthroughMunicipal

    Arrangement

    DHQH Panjgur N N N N N Y Y Y N Y Y N

    RHC Paroom N N N . N Y Y Y N . Y N

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    Health Facilities

    Availability of Materials Infection Control Practices

    Wastem

    anagementplan

    Wasteco

    llectionmaterials

    Personalp

    rotectionmaterials

    Wastetre

    atmentequipment

    Functio

    nalIncinerators

    Handwashingpracticesof

    HCP

    Disinfe

    ctionofservice

    pro

    visionarea

    HepBVa

    ccinationofStaff

    Wast

    esegregation

    Disposal

    ofWastethrough

    Burning

    DisposalthroughThrowing-

    away

    Disposal

    throughMunicipal

    Ar

    rangement

    BHU Bonistan N N N . N Y N Y N . Y N

    BHU Gichk N N N . N Y N Y N . Y N

    BHU Washbood N N N . N Y N Y N . Y N

    Death Review

    Findings related to availability and functioning of death review committees are presented in

    the Table 3.28.

    TABLE 3.28:STATUS OF CLINICAL AUDITPRACTICES AT SURVEYED FACILITIES

    Health Facility

    Status of Death Review

    DeathReview

    CommitteeAvailable

    Maternal Deaths Neonatal Deaths

    AnnualNumber

    Reviewed bycommittee

    AnnualNumber

    Reviewed bycommittee

    DHQH Panjgur N 24 12 16 0

    RHC Paroom N 0 0 0 0

    Facility Utilisation

    Findings of services utilisation at surveyed facilities are given as monthly aggregate from

    July to December 2010, annual utilisation of year 2010 and facility-wise average monthlyutilisation are presented in Tables 3.29, 3.30 and 3.31.

    TABLE3.29:STATUS OF SERVICES UTILISATIONAT SURVEYED FACILITIES

    Type of serviceMonthly utilisation (July to December 2010) Annual

    utilisation(2010)July Aug Sep Oct Nov Dec

    1st Antenatal Care visits (ANC-1) 204 159 58 228 201 186 2,036

    Normal vaginal deliveries 14 13 21 16 9 7 131

    Assisted vaginal deliveries 5 3 3 6 4 5 37

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    Type of serviceMonthly utilisation (July to December 2010) Annual

    utilisation(2010)July Aug Sep Oct Nov Dec

    C-sections 5 5 5 5 5 5 67

    1st Postnatal Care visits (PNC-1) 9 13 5 29 7 8 113

    Pregnant women given TT2vaccine

    75 72 53 55 39 37 549

    FP services 35 37 29 19 32 49 456

    Diarrhoea/Dysentery cases treated(< 5 years of age)

    698 867 1,031 665 427 397 7,718

    Pneumonia cases treated(< 5 years of age)

    289 193 170 174 451 539 3,011

    TABLE 3.30:AVERAGEMONTHLYMNCHSERVICES PROVIDED AT SURVEYED FACILITIES

    HealthFacility

    Average Monthly Utilisation

    ANC -1

    NVDAssisted

    VDC

    SectionPNC -

    1TT2

    Diarrhoea/

    Dysentery(in

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    Well Baby Clinic

    Surveyed health facilities were assessed for established Well Baby Clinic (WBC) and its

    findings are presented in Table 3.32.

    TABLE 3.32:STATUS OF WBCESTABLISHED AT SURVEYED FACILITIES

    Name of HealthFacility

    WBC EstablishedName of Health

    FacilityWBC Established

    DHQH Panjgur N BHU Gichk N

    RHC Paroom N BHU Washbood N

    BHU Bonistan N

    Donor ContributionDonor Contribution during last three years was assessed regarding human resource,

    infrastructure, equipment including ambulances, and drugs and supplies and findings are

    presented in Table 3.33.

    TABLE 3.33:STATUS OF DONORCONTRIBUTION AT SURVEYED FACILITIES

    Health Facilities

    Donor Contribution

    Human Resource Infrastructure EquipmentDrugs andSupplies

    Provisionof

    keystaff

    Capacity

    building

    StaffIncentive

    Constructionof

    newbuilding

    Renovationof

    existing

    building

    Provisionof

    newequipment

    Provisionof

    newvehicle/

    ambulance

    Provisionof

    Medicines

    Provisionof

    Consumables

    DHQH Panjgur Y Y N Y N N Y N N

    RHC Paroom Y N N Y Y N Y Y N

    BHU Bonistan N N N N N N N N N

    BHU Gichk N N N N N N N N N

    BHU Washbood N N N N N N N N N

    Clients Perspective

    Client Exit Interviews (CEI) was conducted within the scope of the HFA Survey to assess

    clients perspective on provided services. Findings of these interviews were analysed for

    assessing their perspective on access, quality and preference for health care and are

    presented in Table 3.34 and Figures 4 and 5.

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    TABLE3.34:CLIENTS PERSPECTIVE

    No of interviewed clients (Total: 15)

    DHQH THQH RHC

    Time to reach facility

    Less than 30 minutes 2 3

    30 minutes to 1 hour4 1

    More than 1 hour 4 1

    Means of transport

    Walk3 2

    Personal transport0 0

    Public transport7 3

    Waiting time at facility

    Less than 10 minutes1 2

    10 minutes to 20minutes

    4 2

    20 minutes to 30minutes 5

    0

    More than 30minutes

    0 1

    Fee for services

    Paid fee for services 10 4

    Health Education Material

    Received EducationMaterial

    0 0

    Preference for healthcare

    Public HF10 5

    Private sector0 0

    Reasons for visiting public HF

    Close to home1 1

    Good quality2 0

    Staff attitude0 0

    Affordability7 4

    Lack of choice1 2

    Overall satisfaction

    Very satisfied 5 1

    Satisfied4 3

    Not satisfied 1 1

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    FIGURE 5:A

    Procurement Estim

    Equipment

    Based on the information colhave been identified for i

    Summary of estimated cost

    required equipment for each

    cost estimates for individual f

    Civil Works

    A yardstick has been used f

    building components (Anne

    needs of the individual surve

    0%

    7

    0% 20%

    GURE 4: LEVEL OF SATISFACTION

    AILABILITYOF MEDICINES ANDLABSERVIC

    ates

    lected, procurement needs for provision of rdividual surveyed facilities to strengthen

    or procurement of required equipment is g

    surveyed facility is presented as Annex 3

    cilities is given in Annex 3 B.

    r assessing the scope of civil works of vari

    1). Identified scope of work to complet

    ed facilities is presented in Annex 4. Summ

    40

    47

    40

    54

    60

    40

    40

    33

    0

    13

    20

    13

    20% 40% 60% 80% 100%

    64

    53

    22

    40

    14

    40% 60% 80% 100%

    33

    S

    equired equipmentMNCH services.

    iven below. List of

    and details about

    ous MNCH related

    the infrastructure

    ary of estimated

    ()

    ()

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    cost for execution of civil works including repair and maintenance, renovation and new

    construction of missing facilities; is given in table below and details about cost estimates for

    individual facilities is given in Annex 4.

    TABLE 3.35:SUMMARYOF ESTIMATED COST FORPROCUREMENT OF EQUIPMENTS&CIVILWORKS

    Procurement

    Estimated Cost (PKR in Millions)

    DHQHTHQH

    RHC BHU Total

    Equipment18

    1.7 1.4 21.1

    Civil Works 28 11 31 70

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    Section 4: Key Findings

    In district Panjgur, total of 5 health facilities were assessed including 3 BHU, 1 RHC, and 1

    DHQH. The BHU were assessed for availability of 8/6 Preventive MNCH services; RHC was

    assessed for availability of 24/7 Basic EmONC services; and DHQ Hospital was assessedfor availability of 24/7 Comprehensive EmONC services.

    The key findings have been presented based on the availability of specified inputs including,

    Infrastructure, Human Resource, Equipment, Drugs and Supplies, and Support services.

    Status of each input has been described at one place for all levels. This is followed by key

    findings on Management basics, Donor contribution and Clients perspective on the quality of

    MNCH services.

    Infrastructure

    OPD was available at all the BHU while labour rooms were not available at all the three

    BHU; Staff residences were not available at any of the surveyed BHU

    OPD, labour room, female ward and clinical laboratory were available at RHC Paroom.

    Residences for WMO were in good living condition

    OPD, female ward, labour room, operation theatre and clinical laboratory were available

    at DHQH Ranjgur, whereas Paediatric ward, paediatric nursery and blood bank were not

    available. Further, residences were not available for Gynaecologist, anaesthetist and

    paediatrician at DHQH

    Human Resource

    The required staff was available at all BHU

    WMO was not available at RHC Paroom; laboratory technician, OT technician and

    ambulance driver were available at RHC

    Gynaecologist was available at DHQH Panjgur while the posts of Anaesthetist and

    Paediatrician were vacant. No Blood bank technician was available while the technicians

    in other categories were available but not in required number. LHV were surplus in

    number

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    Staff at DHQH received training on EmONC while the staff on other surveyed facilities

    received training on Client centredness.

    Equipment

    The complete set of required equipment items was not available at any of the surveyed

    facilities

    General equipment items were not available at any of the surveyed BHU

    Labour room equipment was not available at RHC Paroom

    Equipment for Paediatric nursery and ward was not available at DHQH, while OPD

    equipment was available in required number.

    Drugs and Supplies

    The complete list of tracer drugs, supplies, vaccines and family planning were not

    available at any of the surveyed facilities

    Vaccines were available at BHU Bonistan and BHU Washbood. All the FP commodities

    were missing at BHU Gichk. All the supplies items were available at BHU Washbood

    Vaccines were not available at RHC Paroom

    All the vaccines,supplies and FP commodities were available at DHQH in required

    number

    The most common reason for stockout of drugs was poor quantification.

    Support Services

    The complete range of required inputs for delivery of support services was not available

    at most of the surveyed facilities

    Inputs required for provision of basic laboratory tests were available at BHU Washbood

    Ambulance service was available at RHC and DHQ hospital

    All the inputs for Radiology services were available at DHQH

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    Management Basics

    Management basics assessed at the surveyed facilities included availability of job

    description and service delivery protocols, work coordination and supervision, MIS, infection

    control measures, death reviews of maternal and neonatal deaths, fee for services and

    available mechanisms of social protection.

    All the surveyed facilities were not conducting regular performance review meetings and

    facility in-charges of DHQH Ranjgur and RHC Paroom reported regular participation in

    district level performance review meetings

    DHQH and RHC Paroom reported supervisory visits of district health managers and its

    feedback was not received even at these facilities.

    Health Management Information System (HMIS) was being practiced in district Panjgur.

    Regarding HMIS tools, complete range of tools was not available at any of the facility,

    specifically non-availability of Meeting Register, disease early warning system, DEWS

    chart and Growth monitoring register

    Social protection mechanisms for the poor was available in the form of Zakat at DHQH

    only

    Complete range of inputs required for infection control practices were deficient at all the

    surveyed facilities. All the facilities reported non-availability of waste management plan,

    materials for waste collection, personal protection and waste treatment

    Death review committee was not available for review of maternal and neonatal deaths at

    any of the surveyed facilities.

    Donor Contribution

    Donor contribution for supporting delivery of MNCH was assessed at the surveyed facilities

    for provision of human resource, infrastructure, equipment, drugs and supplies. In the

    district, DHQH Ranjgur and RHC Paroom reported donor contribution for the provision of key

    staff, staff capacity building, construction of new building and provision of new equipment

    and provision of medicines. .

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    Clients Perspective

    Client exit interviews were conducted to assess clients perspective about their satisfaction

    with the services utilised at the facility. Total of 15 interviews were conducted in the district

    and findings concluded that 40% of the clients were very satisfied, 47% were satisfied and

    13% were not satisfied with the availed services.

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    Annexes

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    Annex 1: District Health Department

    Public sector district health system consists of Secondary Health Care (DHQH) and Primary

    Health Care (RHC, BHU) facilities. DHO acts as head of the district health department,

    under supervision of DC.

    Health Resources

    Health facilities (Public sector)

    Public sector facilities providing MNCH services are given in table below:

    TABLE 2.4:NUMBER OF PUBLIC SECTORHEALTH FACILITIESIN THE DISTRICT

    Type Number Bed strength

    Teaching hospitals 0 0

    DHQ Hospital 1 36

    THQ Hospital 0 0

    RHC 1 10

    BHU 15 0

    Govt. Rural Dispensaries 13

    MNCH Centres 4

    Sub Health Centres 0

    SOURCE:HMISCELL,DHOOFFICE

    Human Resource DHO Office

    Table 2.5 summarises the HR situation at the DHO Office.

    TABLE 2.5:HUMAN RESOURCE IN DHOOFFICE

    Name of Post Sanctioned Filled % Filled

    District Officer Health 1 1 100

    Deputy District Officer Health 2 2 100District Coordinator National Program for FP & PHC 1 1 100

    District Coordinator EPI Surveillance 1 1 100

    District Coordinator NMNCHP 1 1 100

    District Sanitary Inspector 1 1 100

    CDC Officer 1 1 100

    CDC Inspector 0 0 0

    Drug Inspector 1 0 0

    District Superintendent Vaccination 1 1 100

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    Name of Post Sanctioned Filled % Filled

    Assistant Superintendent Vaccination 2 2 100

    Tehsil Sanitary Inspector 0 0 0

    Inspector Vaccination0 0 0

    Total 12 11 92

    SOURCE:DHOOFFICE

    MNCH staff in District Panjgur

    Table 2.6 summarises the status of MNCH staffing in health facilities including DHQH, RHC

    and BHU in the district. The information was collected from DHO office during survey.

    This information may not match with subsequent tables containing similar information on

    human resource (HR) collected from respective surveyed health facilities (No. 3.7, 3.12,

    3.16, 3.17, 3.18).

    TABLE 2.6:AVAILABILITYOF MNCHSERVICES STAFFING IN PANJGUR

    Posts

    Sanctioned

    Filled % Filled

    Filled posts

    R= Regular, C= On Contract

    DHQH=1 THQH=0 RHC=1 BHU=15

    R C R C R C R C

    Gynaecologist 1 1 100 1 0

    Paediatrician 1 0 0 0 0

    Anaesthetist 1 0 0 0 0

    Radiologist 1 0 0 0 0

    Pathologist 1 0 0 0 0

    Women Medical

    Officers (WMO)12 4 75 2 0 1 0 1 0

    Medical Officers

    (MOs)

    18 5 28 3 0 1 0 1 0

    Blood Transfusion

    Officers1 0 0 0 0

    Blood Bank

    Technician1 0 0 0 0

    O.T. Technician 5 1 20 1 0

    Anaesthesia

    Technician3 0 0 0 0

    LHV 7 5 71 2 0 2 0 1 0

    Nurses 6 4 67 4 0 0 0

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    Posts

    Sanctioned

    Filled % Filled

    Filled posts

    R= Regular, C= On Contract

    DHQH=1 THQH=0 RHC=1 BHU=15

    R C R C R C R C

    Lady HealthWorkers (LHW)*

    52 50 96

    Laboratory

    Technician5 2 40 2 0 0 0

    X-ray Technician 3 3 100 2 0 1 0

    Dispenser 15 13 86 8 0 3 0 2 0

    Vaccinators 15 11 73 6 0 3 0 2 0

    Ambulance

    Drivers5 4 80 3 0 1 0

    Total 153 103 67 34 0 12 0 7 0

    *LHW ARE COMMUNITY BASED SOURCE:HMISCELL,DHOOFFICE

    Financial Allocations

    Budgetary allocations and expenditures over the last three years for the district (in PKR

    Million) were requested from DHO office, but the same were not available, as presented in

    table 2.7.

    TABLE 2.7:FINANCIAL ALLOCATIONIN DISTRICT PANJGUR

    DistrictHealthBudget

    2007-08 2008-09 2009-10

    Allocation Expenditure Allocation Expenditure Allocation Expenditure

    Non-Development

    -* - - - - -

    Development - - - - - -

    Total - - - - - -

    SOURCE:DHOOFFICE, * -Data not available

    Donor Contribution

    Information about donor contribution for MNCH services was asked from DHO office in terms

    of financial input. It was reported that donor contribution was provided to this district, but

    district health department was unable to provide monetary value of the support provided.

    During survey, information about donor inputs on surveyed health facilities was also

    collected; however, health facilities were found having received such inputs in terms of

    human resource, infrastructure and equipment etc.

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    NMNCH Programme Indicators

    Information on NMNCHP indicators is being compiled at office of DHO and this information

    has been gathered on the sets of indicators, which is reproduced as such in following

    tables.It is important to note that services utilisation data reported by district office take into

    account utilisation of all public sector facilities in the district.

    This information may not match with subsequent tables containing information on drugs and

    supplies (Table No. 3.4, 3.9, 3.14, and 3.19) and C-sections (No. 3.29) collected from

    respective health facilities included in survey..

    TABLE2.8:NMNCHP MONITORING INDICATORS (YEAR2010)

    Services Management

    Number of district monthly performance review meetings held during last year -

    Number of facilities with stock-out of FP commodities 4

    Number of facilities stock outs of essential EmONC drugs 2

    Support Services

    Number of facilities with laboratory services available 3

    Number of facilities with blood transfusion services available 1

    Service Utilisation

    Antenatal care coverage 5

    Percentage of children

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    Community Mid-Wives (NMNCHP)

    Number of first antenatal care visits (ANC 1) 1203

    Number of ANC revisits 553

    Number of TT 2 given 1604

    Number of deliveries 62

    Number of post natal visits 28

    Number of family planning visits (both new and follow-up) 66

    Number of FP commodities provided 03

    Number of maternal complications referred 20

    Number of neonates referred -

    Number of clean/safe delivery kits used 500

    Stock out of clean/safe delivery kits 650

    Stock out of FP commodities -

    Number of pregnant women referred by LHW 28

    Number of maternal deaths -

    Number of neonatal deaths -

    SOURCE:HMISCELL,MNCHCELL,EPICELL,MISNP FOR FP&PHC-DHOOFFICE

    Provision of Staff by the NMNCHP

    The NMNCHP is supposed to provide support in human resource at target health facilities,

    including specialists, doctors and paramedics. The programme is currently under

    implementation and number of facilities having staff provided by the NMNCHP is given in the

    table 2.9.

    TABLE 2.9:NUMBER OF FACILITIESWITHSTAFFPROVIDED BY THENMNCHP

    Staff CadreNumber of Health facilities

    DHQH THQH RHC BHU

    Gynaecologist -* - -

    Anaesthetist - - -

    Paediatrician/Neonatologist - - -

    WMO - - -

    OT technician - - -

    BB technician - - -

    Lab technician - - -

    Anaesthesia technician - - -

    Nurses - - -

    LHV - - -

    Ambulance drivers - - -

    SOURCE:MNCH CELLDHOOFFICE-* DATA NOT AVAILABLE

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    MNCH Staff Trainings

    Part of the mandate of the Programme is to build capacity of MNCH related staff through

    conducting skill development trainings of the staff in standards of service provision,

    counselling techniques and client centeredness. Information about trainings of MNCH staff is

    presented in the table 2.10. It is important to note here that this information collected from

    district office may not match with similar information contained in Table No. 3.21 collected

    from the surveyed facilities.

    TABLE 2.10:NUMBER OF STAFF TRAINED ON DELIVERING MNCHSERVICES

    Category ofstaff

    Number of staff trained (during last three years)

    EmONC ENC IMNCI IMPACFP

    SurgicalFP

    CounsellingClient

    centeredness

    Gynaecologist 0 0 0 0 0 0 0Paediatrician 0 0 0 0 0 0 0

    Anaesthetics 0 0 0 0 0 0 0

    WMO 0 0 0 0 0 1 0

    MO 1 0 0 0 0 1 0

    OT Technician 0 0 0 0 0 0 0

    Nurse 1 0 0 0 0 0 0

    LHV 3 0 0 0 0 3 0

    SOURCE:MNCH CELLDHOOFFICE

    CMW Training and Deployment

    Part of the mandate of the Programme is to train and deploy CMWs for improving community

    based MNCH services. Information collected from district NMNCH cell related to the CMW

    training and deployment is presented in the table 2.11.

    TABLE2.11:STATUS OF CMWSTRAINING ANDDEPLOYMENT

    Training and Deployment of Community Mid-Wives (NMNCHP)

    Number of selected CMWs verified for their residential status 14

    Number of CMWs with completed training 35

    Number of CMWs deployed by NMNCHP 6

    Number of CMW Schools where renovation/ construction completed 2

    CMW Manual/Books available (Number of sets) 160

    CMW training equipment/models available (Number) 10

    Number of CMWs sponsored/supported by partners 21

    SOURCE:MNCH CELLDHOOFFICE

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    Annex 2: Input Criteria for MNCH services

    A. Civil works criteria

    CIVIL WORKS SCOPE FOR BHU

    OPTIMAL ITEMS

    Ob/Gyn OPD or LHV room1. Consultation area

    2. Examination area3. Hand washing facilities

    Labour room1. Delivery room

    2. Scrub area3. Functional attached wash room for patient

    WMO or LHV residence1. Available2. Good condition

    MINIMAL ITEMS

    LHV Room Available

    CIVIL WORKS SCOPE FOR RHCOPTIMAL ITEMS

    Ob/Gyn OPD1. Consultation area

    2. Examination area3. Hand washing facilities

    Ob/Gyn Ward1. Patient area

    2. Functional attached wash room

    Labour room1. Delivery room

    2. Scrub area3. Functional attached wash room for patient

    Clinical laboratory1. Laboratory room

    2. Working area3. Functional attached washroom

    LHV Room1. Consultation area

    2. Examination area3. Hand washing facilities

    WMO residence 1. Available2. Good condition

    LHV residence1. Available2. Good condition

    MINIMAL ITEMS

    Ob/Gyn OPD AvailableOb/Gyn Ward AvailableLabour room AvailableLHV room Available

    WMO residence1. Available2. Good condition

    LHV residence1. Available2. Good condition

    CIVIL WORKS SCOPE FOR DHQH & THQH

    OPTIMAL ITEMS

    Ob/Gyn OPD1. Consultation area

    2. Examination area3. Privacy of examination area4. Hand washing facilities

    Ob/Gyn Ward1. Patient area2. Nursing station

    3. Store for General items/drugs, or4. Functional attached wash room

    Labour room

    1. Delivery room2. Preparation/ stage room3. Scrub area

    5. Store for General items/drugs,

    6. Store for Equipment7. Functional attached wash room for patient8. Functional attached wash room for staff

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    4. Staff duty room

    Operation theatre1. Patient preparation room2. Operating room3. Recovery room4. Scrub area

    5. Sterilisation area6. Doctors room7. Support staff duty room8. Store for General items/drugs, or equip.9. Store of equipment

    10. Functional attached washroom for staffPaediatric ward

    1. Patient area2. Nursing station

    3. Store for General items/drugs, or equip4. Functional attached wash room

    Paediatric nursery1. Patient area2. Nursing station

    3. Store for General items/drugs, or equip4. Change room

    Clinical laboratory1. Laboratory room2. Working area

    3. Doctors duty room4. Store for chemical / reagents, or equip5. Functional attached washroom

    Blood bank1. Blood collection room2. Working area

    3. Staff duty room4. Store for equipment / reagents5. Functional attached washroom

    LHV Room1. Consultation area2. Examination area

    3. Privacy of examination area4. Hand washing facilities

    Ultrasound room Examination area

    Gynaecologist residence Available Good condition

    Anaesthetist residence Available Good condition

    Paediatrician residence Available Good condition

    WMO residence Available Good condition

    LHV residence

    Available Good condition

    Nurse residence Available Good condition

    Lab technician residence Available Good condition

    BB technician residence Available Good condition

    Anaesthesia technician residence Available Good condition

    MINIMAL ITEMS

    Ob/Gyn OPD AvailableOb/Gyn Ward AvailableLabour room AvailableOperation theatre AvailablePaediatric ward AvailableClinical laboratory Available

    Gynaecologist residence Available Good condition

    Anaesthetist residence Available Good condition

    Paediatrician residence Available Good condition

    WMO residence Available Good condition

    Lab technician residence Available

    Good condition

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    B. Human Resource criteria

    HUMAN RESOURCE FOR PREVENTIVEEmONC

    HUMAN RESOURCE FOR 24/7 Basic EmONC

    OPTIMAL HR FOR BHU OPTIMAL HR FOR RHC

    Category Number Category NumberMO, or 1 WMO 2LHV 1 OT technician 1

    - - Lab technician 1- - LHV 2- - Ambulance driver 1

    MINIMAL HR FOR BHU MINIMAL HR FOR RHC

    MO, or 1 WMO 1LHV 1 Lab technician 1

    - - LHV 1- - - -

    HUMAN RESOURCE FOR 24/7 Comprehensive EmONC

    OPTIMAL HR FOR DHQH OPTIMAL HR FOR THQH

    Category Number Category Number

    Gynaecologist 2 Gynaecologist 1Anaesthetist 2 Anaesthetist 1Paediatrician 2 Paediatrician 1

    WMO 6 WMO 4OT technician 4 OT technician 4

    BB technician 4 BB technician 4Lab technician 3 Lab technician 2Anaesthesia technician 4 Anaesthesia technician 4

    Nurses 20 Nurses 12LHV 4 LHV 4

    Ambulance drivers 4 Ambulance drivers 4

    MINIMAL HR FOR DHQH MINIMAL HR FOR THQH

    Gynaecologist 1 Gynaecologist 1Anaesthetist 1 Anaesthetist 1Paediatrician 1 Paediatrician 1

    WMO 4 WMO 2OT technician 1 OT technician 1

    Lab technician 1 Lab technician 1Nurses 6 Nurses 4LHV 1 LHV 1

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    C. Equipment criteria

    EQUIPMENT FOR BHU

    OPTIMAL ITEMS

    General hospital equipment1. Electric water cooler

    2. Water filter3. Incinerator

    OPD / WMO office1. Office / plain chairs2. Examination couch3. Office tables with drawer4. Steel almirah large5. Patient stool6. Weight machine adult

    7. Weight machine infant8. Height measuring board9. Height measuring device10. B.P Apparatus mercury-desk type11. Foetal stethoscope12. Steam inhaler13. Nebuliser14. Examination lamp

    Lady health visitor's room

    1. Weight scale Adult2. Weight scale Infant3. Height measuring device4. Height measuring board5. Disposable syringe cutter6. D & C instruments set

    7. P.V. Examination light8. Examination Couch9. Office Chairs10. Office Tables with drawer11. Patient Stool12. Steel almirah large

    MINIMAL ITEMS

    1. Office chairs2. Office tables with drawer3. B.P Apparatus mercury-desk type4. Foetal stethoscope5. Weight scale Adult

    6. Weight scale Infant7. Height measuring device8. Height measuring board9. D & C instruments set10. Examination couch

    EQUIPMENT FOR RHC

    OPTIMAL ITEMS

    General Hospital1. Ambulance2. Electric water cooler

    3. Water filter4. Incinerator

    Female ward items1. Fowler bed (Iron)2. Attendant's bench3. Bed side locker4. Overhead food trolley

    5. Dust bin stainless steel6. Screen folding complete7. Baby cot8. B.P Apparatus mercury-desk type9. Stethoscope

    OPD / WMO Office

    1. Office chairs2. Plain chairs3. Examination couch4. Office tables with drawer5. Steel almirah large6. Patient stool7. Weight machine adult

    8. Weight machine infant

    9. Height measuring board10. Height measuring device11. B.P Apparatus mercury-desk type12. Foetal stethoscope13. Steam inhaler14. Nebuliser15. Examination lamp

    Labour Room1. UPS power supply system (2000W)2. Suction machine electric3. Infant weight machine4. Foetal stethoscope5. Electric instrument steriliser 12"x6"

    6. Jar for forceps7. Spring type dressing forceps (ss)

    10. Sim's speculum right angle, large11. Sponge forceps12. Long straight artery forceps13. Uterine sound14. Vulsellum forceps15. Scissors dissecting blunt pointed

    16. Artery forceps17. Blunt-ended scissors

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    EQUIPMENT FOR RHC

    OPTIMAL ITEMS

    8. Sim's speculum right angle, small9. Sim's speculum right angle, medium

    18. D & C instruments set19. Infant ambo bag

    Lady health visitor's room

    1. Weight scale Adult2. Weight scale Infant3. Height measuring device4. Height measuring board5. P.V. Examination light

    6. Examination couch

    7. Office chairs8. Office tables with drawer9. Patient stool10. Steel almirah large

    MINIMAL ITEMS

    Female ward items1. Fowler bed (Iron)

    2. B.P Apparatus mercury-desk type3. Stethoscope

    OPD / WMO Office1. Office chairs2. Examination couch

    4.