hero unit training module course orientation. verview overview this course is to serve as an overall...
TRANSCRIPT
HERO UNITHERO UNITTRAINING MODULETRAINING MODULE
COURSE COURSE ORIENTATIONORIENTATION
Overviewverview
This course is to serve as an overall orientation of the HERO certification training program for the Incident Management Operators.
IntroductionIntroduction
Operators will be informed concerning the: Need for the program The Training courses The HERO Program Role of the HERO Operator
Need for the HERO programNeed for the HERO program
Because it is estimated that incidentsincidents cause 60 %60 % of delays on the freeway system and congestion causes 65%65% of the accidents accidents which occur.
Need for the HERO programNeed for the HERO program
The Department cannot continue building new highways to relieve congestion
WHY? Increasing construction costs
Community Protest
Environmental Protection Agency (EPA)
Clean Air Act
Rights of Way constrains
Need for the HERO programNeed for the HERO program
The Department must continue doing a better job of managing it’s highway system, the Department needs:
Quicker Detection of incidents Quicker Verification of incidents Quicker Response by Emergency Services Quicker Clean-up and removal of incidents
Need for the HERO programNeed for the HERO program
The HERO Unit provides the Department with:
Detection
Verification
Quick Response Unit
1st Responder Capabilities
Clean-up & Removal abilities
HERO Training CourseHERO Training Course
The HERO Training course was design to provide the HERO operator with the tools to handle any circumstance he or she might experience at the scene of an incident.
When compared to other Incident Management Units in other States, our program has one of the finest training programs in the nation.
HERO Training CoursesHERO Training Courses
Course Orientation Review of HERO SOP’s Emergency Services Coordination Legal & Liability Issues Georgia DOT Safety Policies Streetwise Certified Flagger Training CDL Training
HERO Training CoursesHERO Training Courses
Defensive Driving Bloodborne Pathogens Hazardous Materials Awareness Radio/Telephone Protocol Public Relations Temporary Work Zone Traffic Control Incident Management Traffic Management
HERO Training CoursesHERO Training Courses
Human Factor & Traffic Controls Tort Liability & Traffic Control Incident Protocol-Medical Assistance Incident Protocol-Hazardous Materials Crash Victim Extrication 1st Responder-Hazardous Materials 1st Responder-First Aid
HERO Training CoursesHERO Training Courses
CPR Training
Push Bumper Training
Towing & Recovery
Basic Auto Mechanics
Air Compressor-Operations/Maintenance
Transfer Fuel Tank-Operations/Maintenance
Preventive Maintenance
The HERO ProgramThe HERO Program
The HERO Unit originated in December of 1995, with the selection of the ten (10) trainees, five (5) borrowed pick up trucks and only five established patrol routes.
The HERO ProgramThe HERO Program
Many thought the unit was created ONLY for service during the 1996 Summer Olympic Games. However, due to the dedication, professionalism, and determination of the first 10 operators, the HERO program continues to expand and is one of the finest Incident Management Units in the nation.
Role of the HERO OperatorRole of the HERO Operator
#1 Priority is Incident Management
Your primary task is the detection, verification, response and clean-up & removal of all congesting causing incidents.
Motorist Assistance
While this is an important duty, it is not the primary task (although this is the task from where our unit receives much praise from motorists).
Role of the HERO OperatorRole of the HERO Operator
Keep traffic flowing smoothly
Role of the HERO OperatorRole of the HERO Operator
Motorist AssistanceMotorist Assistance
Role of the HERO OperatorRole of the HERO Operator
To expedite the clean-up & removal of all congestion causing incidents
HERO operators are the “on the ground” arms & hands of the ATMS program
Assist motorist with disabled vehicles Tag abandoned vehicles Provide first-aid at incident scenes Be an Incident Manager!
What is Incident ManagementWhat is Incident Management
DefinitionDefinition
Incident: “ An incident is any non-recurrent event which causes reduction of roadway capacity or abnormal increase in demand.”
Management: “ The ability and technique to control an incident through DetectionDetection, VerificationVerification, ResponseResponse and ClearingClearing of the roadway.”
Types of IncidentsTypes of Incidents
Predictable and UnpredictablePredictable and Unpredictable
Types of IncidentsTypes of Incidents
PredictablePredictable1. Maintenance Activities
2. Construction Activities
3. Special Events
Types of IncidentsTypes of Incidents
UnpredictableUnpredictable1. Accidents (Crashes)
2. Stalled Vehicles
3. Spilled Loads
4. Weather
5. Roadway Failures
6. Debris falling from trucks
Types of AccidentsTypes of Accidents
Minor and Major AccidentsMinor and Major Accidents
Types of AccidentsTypes of Accidents
MinorMinor Accidents blocking shoulder or one
travel lane
Stalled vehicle or debris blocking one
travel lane
Types of AccidentsTypes of Accidents
MajorMajor Usually involves tractor-trailers
Multi-Car accidents Hazardous Material Accident/Incident
THETHE NAVIGATORNAVIGATOR
GEORGIA’SGEORGIA’S
ADVANCEDADVANCED
TRANSPORTATIONTRANSPORTATION
MANAGEMENTMANAGEMENT
SYSTEMSYSTEM
( ATMS )( ATMS )
TMCTMC
Transportation Management CenterTransportation Management Center Is the management center for ATMS Communication link between local
government Traffic Control Centers (TCC) Communication link between all the field
devices to manage traffic Communication link between HERO Unit &
other emergency services
TMCTMC - - FUNCTIONFUNCTION
It’s the communication hub between the HERO Unit and responding agencies to accidents/incidents.
Remember:
Keep conversation to a minimum and
utilize your radio and communication protocol
TMCTMC - FUNCTION - FUNCTION
TMCTMC provides provides DetectionDetection and and VerificationVerification Electronic Loop Detectors CCTV Cameras Cellular Phones (* DOT) (* GSP) HERO Unit Local Law Enforcement Local Radio Traffic reports Aerial Surveillance (Special Events)
Response and ClearanceResponse and Clearance
HERO UnitState and Local Law EnforcementFire & RescueEMSTowing & RecoveryEPA (Hazardous Material Spills)
Level of IncidentsLevel of Incidents
The State of Georgia has established four (4) Levels of incidents to indicate the Severity Severity of an incident.
Level of IncidentsLevel of Incidents
Level I Level I An incident with no injury and no lanes blocked
Level IILevel II An incident with minor injuries and one lane blocked
Level IIILevel III An incident with two or more lanes blocked
Level IVLevel IV An incident completely blocking all lanes for 2 or more hours
SummarySummary
A list containing all the required courses in the HERO training program have been provided to each HERO Trainee:
Be prepared Be on time Listen to the facilitators Ask questions
THE ENDTHE END
HEROHERO