Job description for the post of Heritage Manager

BackgroundThe LGBT Excellence Centre Wales is a social enterprise and a charity that supports people, organisations and businesses with issues concerning sexual orientation and gender identity. We based in Wales with a commitment to Wales, although we also have a few projects working across the UK and even abroad! We support gay, lesbian, bisexual, and transgender people and promote equality, diversity and human rights through gathering and sharing information and promoting good practice. We provide people with free support, advice and representation around discrimination, harassment, bullying, hate crime and sustain ourselves through business services, consultancy, training, and service level agreements.Last year we opened a heritage department with the intention of forming the greatest archive of LGBT life in Wales.

JOB DESCRIPTION

Job Title: Heritage Manager

Salary: The gross salary for this post will be £xxx. Hours of Work: 21 hours a week, 3 days per weekLocation: CardiffAnnual Leave: 28 days pro rataTerm: Fixed term for 1 year.Probation: The post is subject to a probationary period of six

monthsResponsible to: Chief Executive Officer

Purpose of the job: The Heritage Manager is responsible to the co-ordination of a small project that will focus on documenting a HLF funded project that will research, present and publish the history of LGBT life in Wales over the last century. The successful applicant will co-ordinate activities and training to research individual’s stories and documenting heritage throughout Wales, whilst also identifying and developing further revenue opportunities for the project and other LGBT heritage-relate activities.

Key relationships – internal: Chief Executive Officer, Chair and Board of Trustees, Other staff and Volunteers, as necessary

Key relationships – external: Big Lottery Fund, Heritage Lottery Fund, Equality and Human Rights Commission, Lesbian and Gay Newsmedia Archive, Service Users, Other LGBT community Groups, Schools, Local Authorities, LEAs, other Consultants, Wales Council for LGBT People.

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DUTIES AND RESPONSIBILITIES

1 Research 1.1 To map and collate references of LGBT people in libraries, museums, archives and

miscellaneous collections throughout Wales 1.2 To develop a database and maintain systems for recording, archiving, and

retrieving information collated. 1.3 To co-ordinate an Oral History project to research experiences, stories, anecdotes,

and memories of LGBT people that were born, lived, or are connected to Wales.1.4 To prepare questionnaire, focus groups, interviews, and activities to enable the

research. 1.5 To establish links with other organisations and institutions around heritage and

LGBT history throughout Wales, the UK, and internationally.1.6 To develop and deliver a training package for schools in order to enable young

people to carry out heritage research projects and activities in partnership with the LGBT Excellence Centre.

2 Event Management2.1 To co-ordinate the delivery of a launch event for the project in February 2011.2.2 To prepare all promotional material for the event and its media campaign.2.3 To liaise with all relevant parties involved in the research and the launch event.

3 Planning and Development 3.1 To form a steering group of relevant stakeholders to engage for the lifetime of the

project and help shape the promotional campaign3.2 To co-ordinate 4 meetings of the steering group for the project and related research

activities3.3 To work with the Chief Executive for the preparation of a report pertinent to the

findings of the project3.4 To work with the Chief Executive to identify and submit further funding applications

for the project and its future development3.5 To advise the Chief Executive Officer on project issues encountered3.6 To compile a final project evaluation report.

4 Administration4.1 Attend regular meetings of paid and unpaid staff and team meetings as appropriate. 4.2 Encourage good teamwork and lines of communication between all members of

staff and volunteers.4.3 Maintain effective and efficient administrative systems for the project in accordance

with the Heritage Lottery Fund’s guidelines4.4 Maintain complaints procedures in accordance with Excellence Centre’s guidelines

6 Professional development 6.1 Attend appropriate internal and external meetings as agreed with the Chief

Executive Officer. 6.2 Prepare for and attend regular supervision sessions/team meetings as appropriate

7 Public Relations and Liaison7.1 Promote the work of the LGBT Excellence Centre and the project both locally and

nationally.7.2 Maintain contacts with local and regional media about the project.

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8 Equal opportunities8.1 Active involvement in implementation of equal opportunities policies.

9 Environmental9.1 To work in compliance with the Excellence Centre’s Environmental Policy

10 General10.1 Carry out any other related tasks as reasonably required by the Chief Executive

Officer to ensure the efficient provision of the service.10.2 Abide by health and safety guidelines and share responsibility for own safety and

that of colleagues.10.3 Uphold the aims and principles of the LGBT Excellence Centre, its services and its

equal opportunities policies. 10.4 Keep up to date with policies and procedures relevant to the project and undertake

relevant training.

This job description is not exhaustive and as such, the post-holder will be expected to be flexible and comply with all reasonable requests. Changes may be made after discussion with the post-holder.

All new appointments are subject to the receipt of satisfactory references.

Applicants for the post can use our on-line application form which can be found on our jobs page on our website http://www.ecwales.org.uk

Completed forms should be returned by email to:Federico Podeschi - Federico@ecwales.org.uk or posted to: LGBT Excellence Centre, Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ

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PERSON SPECIFICATION

Heritage Manager

ESSENTIAL REQUIREMENTS

1 Skills and Experience (essential)

1.1 Ability to manage, plan, prioritise and deliver a range of services to agreed targets and deadlines

1.2 Ability and willingness to take on responsibility. 1.3 Effective written and verbal communication skills including negotiation skills. 1.4 Numeracy skills required to understand statistical targets and complete statistical

returns. 1.5 Experience of working with IT and ability to use IT for record keeping, information

retrieval and report preparation (Microsoft Office). 1.6 Ability to give and receive feedback sensitively and objectively and a willingness to

challenge constructively 1.7 Experience of co-ordinating, or similar, an oral history project 1.8 Ability to monitor and maintain own standards1.9 Experience of working as part of a team and commitment to team working 1.10 Experience of volunteer management, including recruitment and apprasal1.11 Ability to prepare and delivery training1.12 Competent at following procedures/regulations quickly and accurately1.13 Ability to write funding bids1.14 Good analytical skills1.15 Car driver as travelling will be essential

2 Knowledge (essential)

2.1 A good understanding of research methodologies2.2 A good understanding of LGBT Heritage, history, and related issues 2.3 An understanding of the key organisations in the heritage field2.4 A good knowledge of the LGBT sector

3 Equal Opportunities (essential)

3.1 An understanding of and empathy for issues faced by people that identify as Lesbian, Gay, Bisexual, or Transgender.

3.2 An understanding of the need for anonymity and confidentiality that some of the clients and cases will require as to ensure their sexual orientation and gender identity is not disclosed to third parties.

3.3 A full understanding of and commitment to the aims, principles and policies of the LGBT Excellence Centre and its services.

3.4 An understanding of the needs of disadvantaged communities.3.5 An ability to take positive action and challenge discriminatory behaviour.3.6 A caring and non-judgemental attitude.

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4 General (essential)

4.1 A commitment to self-development.

5 Qualifications (essential)

5.1 A research degree or equivalent qualification in the heritage sector.

DESIRABLE REQUIREMENTS

6 Skills and Experience (desirable)

6.1 Experience of developing training packages and supporting material6.2 Experience of delivering a media campaign6.3 Experience of a variety of research projects 6.4 Advanced networking skills6.5 Experience of presenting information in a creative and informative manner6.6 Ability to communicate in Welsh

7 Knowledge (desirable)

7.1 An understanding of existing LGBT-related projects and organisations that focus on heritage

7.2 An understanding of the Heritage Lottery Fund

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