BROUGHT TO YOU BY:

PROVIDING ENHANCED SERVICES TO KEEP TAMPA’S DOWNTOWN VIBRANT

SPECIALSERVICES DISTRICT

DOWNTOWN TAMPA FLORIDA

2016TampasDowntown.com

TampasDowntown.com

HELPFUL PHONE NUMBERS

Tampa Police Emergency ........................................................ 911

Tampa Police Non-Emergency ..................... 813.231.6130

Tampa Fire/Rescue .............................................. 813.232.6805

Tampa’s Downtown Guides ............................ 813.267.2220

Tampa Downtown PartnershipProject Manager ................................................... 813.857.8274

Tampa Downtown PartnershipDirector of District Operations ................... 813.221.3686

Hillsborough County Info................................ 813.272.5900

City of Tampa Info ................................................ 813.274.8211

Solid Waste Department ................................. 813.348.1146

Property Code Enforcement ......................... 813.274.5545

400 N. Ashley Drive, Suite 2125 | Tampa, FL | 33602813.221.3686

Partnership ProgramsDOWNTOWN DEBRIEFING SERIES Features eight

breakfast events annually, focusing on important development issues

that impact Downtown Tampa, including topics such as commercial

and residential development, urban planning, arts & culture,

transportation initiatives, City of Tampa updates, and other timely

downtown related issues.

ANNUAL DOWNTOWN DEVELOPMENT FORUM A half-day event that explores innovative ideas in urban development

and serves as a catalyst for discussion and problem solving for major

urban issues. Participants hear from private and public leaders, and

industry specialists who offer insight into local, regional, and national

trends in their fields of expertise.

ANNUAL MEETING & LUNCHEON The Partnership’s

signature event celebrates accomplishments, and inducts the

Partnership’s new leadership. Keynote speakers deliver thoughtful

discussion, exciting downtown updates, and the Partnership’s vision

for the upcoming year.

DOWNTOWN TAMPA URBAN EXCELLENCE

AWARDS Celebrates businesses, organizations, individuals,

events, and projects that have made significant contributions toward

creating a unique, vibrant, and diverse downtown environment – and

have made a lasting, positive impact on Downtown Tampa, based on

leadership, innovation, hard work, talent, and community spirit.

MembershipTampa Downtown Partnership membership represents over 200

diverse stakeholders, including national corporations, locally owned

businesses, civic organizations, government agencies, downtown

property owners, arts and cultural institutions, and individuals.

Membership provides opportunities to improve and promote

member businesses, build relationships, and a platform to voice key

issues. Additionally, the Partnership provides up-to-date downtown

trends data to help members make informed business decisions.

TAMPA’S DOWNTOWN SPECIAL SERVICES DISTRICT 2016

Who We AreThe Tampa Downtown Partnership is a private, not-for-profit

501(c)(6) organization. It is a membership organization comprised

of companies, organizations and individuals with a common goal of

advancing Downtown Tampa.

Through an annual contract with the City of Tampa, the Tampa

Downtown Partnership administers the Special Services District. In

addition to Tampa’s Downtown Guides and Clean Team, the Tampa

Downtown Partnership works to promote downtown through

marketing, communication, marketplace development, planning,

transportation coordination, beautification, and placemaking.

VISIONTampa Downtown Partnership is the leader in fostering a vibrant,

diverse 24-hour downtown neighborhood in which to learn, live,

work, and play.

MISSIONThe strategic mission of the Tampa Downtown Partnership is to be

the steward of Downtown Tampa, while cultivating effective public/

private partnerships to facilitate catalytic physical and economic

development.

For additional information, visit www.TampasDowntown.com/The-Partnership.

About the Special Services DistrictThe Special Services District (SSD) is the longest operating Business

Improvement District in the State of Florida. It encompasses 760

acres and 220 blocks. Since its inception in 1994, the SSD has

provided services above and beyond the standard services provided

by the City of Tampa.

Funding for the SSD comes from a non ad valorem special

assessment placed on property owners. This assessment is $1.10 per

$1,000 in assessed value from the Hillsborough County Property

Appraiser’s office. In FY 2016, the SSD budget was $2,012,425.59

TAMPA’S DOWNTOWN SPECIAL SERVICES DISTRICT 2016

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Committees

Urban Excellence Awards Forum

2016_Special_Services_District_Brochure.indd 1 6/17/2016 12:05:29 PM

Clean & Safe Formed in 1994, the clean and safe programs were developed to provide supplemental services to public areas located within the Downtown Special

Services District. Many cities around the world have implemented clean and safe programs to augment services already being provided within their own

Business Improvement District (BID). Tampa’s programs have been used as exemplary standards by other downtowns as far away as the United Kingdom.

The mission is simple… provide a cleaner, safer, and more friendly environment for workers, residents, and visitors to the area.

Tampa’s Downtown Guides

813.267.2220

Monday through Friday ..................................................................7 am to 8 pm

Saturday ...................................................................................................11 am to 8 pm

Sunday .......................................................................................................7 am to 4 pm

TAMPA’S DOWNTOWN GUIDES help provide a safe and inviting downtown

environment through their role as on-street ambassadors. They help deter suspicious activity

as downtown’s additional eyes and ears, and offer a friendly “concierge” type service. The

Downtown Guides are unarmed public safety ambassadors, First Aid Certified, and work

closely with the Tampa Police Department through the Downtown Security Network and

Downtown Business Watch programs. They patrol the Special Services District (SSD) on

foot and in the service vehicle. Helping to keep things “green” in downtown, the Downtown

Guides patrol in an electric vehicle called a GEM Car. This mode of transportation replaces

a traditional vehicle, which costs the SSD only 70¢ per day to operate, and reduces the

Downtown Guides’ carbon footprint.

On-going training is an essential element to the Guides’ performance, and they receive

some of the best available from organizations like Busch Gardens Tampa Bay, the American

Automobile Association (AAA), Tampa Fire Rescue, Tampa Police Department, Visit Tampa

Bay, and more.

2015 FIGURES—DOWNTOWN GUIDES Contacts ...................................................................................................71,023

Stranded Motorist Assists .............................................................958

Merchant Visits ...................................................................................14,792

Security / Emergency Assistance ..............................................71

Tampa’s Downtown Clean Team813.857.8274

Monday through Friday ..................................................................6 am to 3 pm

Saturday and Sunday .......................................................................7 am to 4 pm

TAMPA’S DOWNTOWN CLEAN TEAM provides supplemental litter

and debris removal, minor landscaping, and maintenance to the sidewalks, curbs, and

other public areas located within the Downtown Special Services District, to maintain

a clean and safe downtown experience. Team members also observe and report code

enforcement issues, trip hazards, streetlight outages, and other relevant concerns

related to the look and safety of downtown.

BEAUTIFICATION initiatives improve the aesthetics of downtown’s streetscape

through such programs as potted plant installation and special trash collection.

SPECIAL EVENT ASSISTANCE Tampa’s Downtown Clean Team and Tampa’s

Downtown Guides are available for hire to meet and greet event goers, hand out

valuable literature, give directions, and provide maintenance at special events through

trash removal, disposal, set-up, take-down, and more.

For details about fees or to schedule services, please call 813.221.3686, or

visit www.TampasDowntown.com to download a request form.

2015 FIGURES—CLEAN TEAM

Trash collected manually (in tons) ............................................ 254 Sidewalk pressure washing (face blocks) ............................34

Bags of trash collected .................................................................... 25,401 Code & safety issues reported ...................................................168

Downtown Security Network

The DOWNTOWN SECURITY NETWORK (DSN) was formed in 1994 by the Downtown Partnership, in close collaboration with the

Tampa Police Department. This program developed a close working relationship with downtown businesses, companies, property owners, employees,

and residents to make Downtown Tampa a safer and more inviting place for workers, residents, and visitors. One of the most important roles of the DSN

is to disseminate vital information to the network’s 4,000+ members. During hurricane season, the Partnership works closely with Hillsborough County

Emergency Management (EOC) to distribute emergency alerts to the downtown community.

EMERGENCY ACCESS CARDS The emergency access card program was developed to assist emergency and rescue crews to identify key

individuals authorized to initially enter the downtown area following a disaster or emergency.

WEATHER, TRAFFIC AND SECURITY ALERTS Working with local government officials, the Partnership disseminates timely alerts on

security, weather, and traffic conditions.

• Directions

• Restaurant suggestions

• Stranded motorist assistance with flat tires and dead car batteries

• Downtown parking and event information

• And much more…

TAMPA’S DOWNTOWN GUIDES

PROVIDE FREE SERVICES: Placemaking & Public Space DevelopmentThe Tampa Downtown Partnership’s Placemaking initiatives advance our

public spaces into highly programmed and attractive places. Placemaking

is a multifaceted approach to the planning, design, and management of

public spaces. Recurring initiatives include events such as Rock the Park,

Yoga in the Park, Zumba in the Park, and Mayor’s Food Truck Fiesta.

Public activation and storefront and sidewalk grant programs are offered

to ground floor downtown business and property owners to incentivize

public realm activation and physical improvements.

Marketplace DevelopmentMarketplace development focuses on retail business recruitment and

retention. This is achieved through prospective business engagement

and existing business support. Other initiatives include collaborative

promotions coordination, merchant forums, and the facilitation of the

Growth and Commerce Committee.

Transportation & PlanningThe Partnership’s Transportation Management Organization looks for

ways to improve downtown commuting and parking options, and works

to implement a transportation vision for downtown. Its goal is to provide

maximum accessibility and mobility to and within the urban core, and to

reduce congestion by offering mobility options that are fast, convenient,

and green.

By focusing on good urban design and development regulations, the

Partnership helps guide the conversation and direction of open space

use, redevelopment projects and public art projects. The Partnership’s

Transportation Committee and Urban Design Committee keep

downtown stakeholders engaged and provide a voice for transportation

and planning issues.

Marketing & Communications

The Partnership’s communications efforts promote the downtown, brand

the experience, and engage and inform stakeholders, the community-at-

large, visitors, and potential investors.

WEBSITE The Partnership updates www.TampasDowntown.com with

current information on downtown businesses, development projects,

trends, destinations, parking, a special events calendar, and more.

PRINT MARKETING The Guidebook, Dining & Entertainment

Guide, and the Special Service District Brochure are just some of the

promotional materials distributed to keep people in the know. Co-op

advertisements and promotions are used to market individual downtown

entities collectively under the downtown brand.

NEWSLETTERS “Monday Morning Memo” and “Downtown After

Hours” are weekly publications disseminated for up-to-date business,

development, transportation, and program and event news.

SOCIAL MEDIA The Partnership gets social with Facebook,

Twitter, YouTube, and Instagram, keeping the followers engaged and

informed about downtown issues and events.

MEDIA RELATIONS The Partnership promotes newsworthy

downtown stories to the local media for airing and publication.

COMMUNITY RELATIONS Partnership staff members

participate in various community boards and committees, and work on

collaborative initiatives with a variety of organizations.

MARKET RESEARCH Demographic data and trends are collected

and analyzed, and downtown development is tracked to help guide

the Partnership’s programs, and to provide valuable information to

community partners, stakeholders, and investors.

Zumba in the Park

Launch of Downtown Zipcar Share Service

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