heinz tracc journey to world class
TRANSCRIPT
TRACC
TRACC J URNEYto world class!
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CLIENT TRACC JOURNEY
TRACC The Heinz ethosOver a century ago, Heinz founder Henry John (H.J.) Heinz created a foundation for company success by instilling these values in his employees:
team building collaboration
innovation vision
results-based operations integrity
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CLIENT TRACC JOURNEY
TRACC Heinz’s standardisation solution
These values are still in evidence as demonstrated by the introduction of
the Heinz Global Performance System (HGPS)
— a standardised global continuous improvement programme
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CLIENT TRACC JOURNEY
TRACC Next stop, global standardisation Bent on planning, innovating and navigating activities for sustainable long-term
success, Heinz researched a system that would allow
gl bal standardisation of its operations excellence pr cesses,
while also allowing regional implementation flexibility.
In short, it needed a system that would enable best practice management
across multiple plants,
and integrate its regional/local impro ement initiatives,
such as Six Sigma, Lean, WCO, TPM and SCO.
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TRACC The selection processAfter researching approximately 40 consulting firms around the world,
Heinz finally decided on the TRACC Value Chain Improvement Solution,
because of its proven success with some of the
world’s most recognised organisations, including
SABMiller, MillerCoors, DuPont, Kellogg’s and Coca-Cola (bottling partners).
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CLIENT TRACC JOURNEY
TRACC Key benefits of the HGPS Developed over 18 months, the HGPS integrates Heinz’s global supply chain by:
better leveraging direct and indirect
procurement
rationalising the manufacturing
footprint
driving operations excellence initiatives
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CLIENT TRACC JOURNEY
TRACC A performance system The HGPS marks the transition from a production system to,
what Heinz termed, a ‘performance’ system.
The advantage of this is that it pulls together
the entire supply chain into onestandardised continuous
improvement approach that everyone can follow, at their own pace, on the journey to becoming
‘world class’. (Business Excellence Magazine,
June 2010)
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CLIENT TRACC JOURNEY
TRACC
All the elements of world class manufacturing,
procurement and logistics are sequenced in the HGPS,
and progress is monitored and measured every step of the way.
The Heinz journey to world class has been designed as a
five- to seven-year process to allow each site
to determine its own rate of progress.
The journey to world class
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CLIENT TRACC JOURNEY
TRACC
End 2008• Heinz seeks to combine its most successful tools and processes into one
production process called the Heinz Global Performance System (HGPS)
• The organisation selects TRACC as the digital platform to drive the HGPS,
comprising 10 TRACC Operations Best Practices in 14 international languages
End 2009• The Heinz Board of Directors approves the roll-out of the HGPS to eight
global production plants — four pilot sites in North America and one site
each in Spain, Italy, the UK and the Netherlands
Any initiative will always have its share of doubters, but the response from
employees has been remarkable. Heinz has a mixture of union and non-union
factories, and the unions have been fantastic.
- Gary Thomas, Vice President, Global Technical Service
“”
TRACC Milestones
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CLIENT TRACC JOURNEY
TRACC
2010
Due to this cross-country, cross-cultural implementation, TRACC is rolled out
across Heinz Europe in seven languages:
• English
• Dutch
• Spanish
• Italian
• Polish
• Russian
• German
The HGPS is extended to nearly 30 plants.
TRACC Milestones
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TRACC TRACC Milestones 2011
• The HGPS now provides the means to standardise measurement, reporting
and continuous improvement practices across all the North American plants
as well as 21 facilities in Europe, 27 in Asia/Pacific and nine others, bringing
the total number of plants to 81
Heinz ranked first in overall customer satisfaction among 225 companies in 47 industries in the 2011
American Customer Satisfaction Index. The success of the HGPS played a large part in this achievement.
HIGHLIGHT
2012
• The Heinz Pudliszki site in Poland becomes the first site within Heinz to reach Stage 3
in the seven Foundation TRACCs — Leading and Managing Change; Human Capital;
Teamwork; 5S; Visual Management; Environment, Health and Safety; and Focused
Improvement
• Australian Business Magazine BRW names HJ Heinz Australia one of the 30 most innovative
companies because of its culture-changing HGPS and productivity generation
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CLIENT TRACC JOURNEY
TRACC
2013 - present
• To encourage best practice sharing between sites, a workshop is hosted in
the UK in 2013, where all CI managers from all EU regions meet to discuss
quick wins and shared learning
• These multi-day workshops have now become the norm and will be hosted
once or twice annually
• Additionally, best practice teams (comprising representatives from sites
across Europe) work together frequently
TRACC Milestones
• Heinz Pudliszki’s pilot area (TK5) was awarded the TRACC Foundation Award and was
commended for reaching Stage 3 in the Foundation TRACCs
• The pilot area also recorded an impressive 25.5% improvement in Overall Equipment
Effectiveness (OEE)
HIGHLIGHT
CCI The PeopleBehind TRACC
The TRACC framework helps organisations build standardised and integrated
good practice and performance capacity across their Plan, Source, Make and
Deliver functions. Simultaneously it accelerates their collaboration and alignment
capacity to build world class end-to-end value chains enabling the organisation
itself to become the ultimate source of sustainable competitive advantage.
TRACC
®
ONESOLUTION TO ACHIEVE YOUR IMPROVEMENT STRATEGY
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results for your organisation.