healthcare excellence-case studies of lean six sigma success
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8/7/2019 Healthcare Excellence-Case Studies of Lean Six Sigma Success
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HEALTHCARE EXCELLENCECASE STUDIES OF LEAN SIX SIGMA SUCCESS.
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CASE STUDY:INTERNATIONAL KENT HOSPITALNOVACES provided Kent Hospitals leadership with deployment planning
services and trained selected hospital staf to be experts in continuous
process improvement. Within just 90 days, the team achieved measurable
results producing a return on investment o nearly our times and
counting. Some gains achieved during the rst ight o projects included:
Discharge process was shortened rom 134 minutes to 79 minutes
Ratio o patient les waiting or doctor signature decreased rom
26% to 1%
Percentage o patient records waiting or processing went down
rom 46% to 12%
Percentage o document delay was reduced rom 19% to 6%
Missing inormation in radiology reports decreased rom 9% to 1%
Inpatient billing process handofs were reduced by 67%
Annual purchasing costs were reduced by 18%
Outpatient billing turnaround was reduced 48%
The projects we conducted
with Novaces showed how
Lean Six Sigma enables usto have visibility into our
processes, understand our
systems and be more
competitive.
Baris T.
Kent Hospital Director
About NOVACESNOVACES is a leading provider o continuous process improvement (CPI) consulting and training services to the healthcare sector. By leveraging
over two decades o applied research experience, we are capable o delivering todays most efective methods or generating breakthroughs in
operational capabilities and nancial perormance. Employing our SystemCPISM methodology, the experts at NOVACES provide an integrated
ramework to deploy and manage a process improvement program that incorporates Constraints Management tools to achieve aster and better
return on investment. For more inormation about process excellence solutions or healthcare, visit www.novaces.com or call 1.877.577.6888.
CORPORATE HEADQUARTERS: POYDRAS CENTER 650 POYDRAS STREET #2320 NEW ORLEANS, LA 70130
NORTHEAST U.S.: 116 CHESTNUT STREET #303 RED BANK, NJ 07701
1.877.577.6888 www.novaces.com
For more information, please contact:
Kevin Farley
National Healthcare Account Executive
732.383.6011 or [email protected]