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  • 7/26/2019 Health Literacy (WHO)

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    ACKNOWLEDGMENTS

    :

    M K W M

    C E M R, W H O.

    T 7 G C H

    P, "P H D: C I G", N, K,

    2630 O 2009.

    I , , , , , ,

    , , . T

    , WHO

    .

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    P 2

    CONTENTS

    L A........... ..................... ...................... ..................... ..................... ...................... .................... ...................... ............ 2

    E S.................... ..................... ...................... ...................... .................... ...................... .................... ......... 4

    F..... ...................... ..................... ...................... ...................... .................... ...................... ..................... ...................... ............... 8

    W ?...................... ..................... ...................... .................... ...................... ...................... .................... ...................... ..... 9

    W ?.......................... ..................... ...................... .................... ...................... ..................... ..................... ...... 10

    W ? .................. ...................... ...................... .................... ...................... ..................... ............. 16

    1. T ..................... ...................... ...................... .................... ...................... ......... 16

    2. R ............................ ...................... ..................... ..................... ...................... ............ 19

    3. I ................... ...................... ...................... .................... ...................... ................ 21

    4. H .................... ..................... ...................... ...................... .................... ...................... .................... .......... 23

    5. H ..................... ..................... ...................... .................... ...................... ...................... ..... 24

    6. E..................... ...................... .................... ...................... ..................... ..................... ..................... ...................... ......... 25

    H ?....... ...................... ...................... .................... ...................... .. 26

    W ? ...................... ..................... ..................... ............. 28

    H ?.............................. ...................... .................... ...................... ...................... ..................... .. 33

    W ?.......................... ...................... .................... ...................... .................... 35

    W EMRO ? ................... ................. 37

    M .................... ...................... ..................... ...................... .................... ...................... ..................... ..................... ................. 38

    O F .................... ...................... ...................... .................... ...................... ...................... .................... .......... 38

    S F ................... ..................... ...................... ...................... .................... ...................... ..................... .................... 39

    G R......................... ..................... ...................... .................... ...................... ..................... ............. 41

    N S.................... ..................... ..................... ...................... .................... ...................... ..................... ..................... ................. 42

    A 1. M S R H L, B O ................... .................... 44

    A 2. S R E S ................... ...................... ..................... ...................... ................ 46

    LIST OF ABBREVIATIONS

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    P 3

    CQI C Q I

    HIV H I V

    NCD N /

    PDSA P/D/S/A

    R

    SEAR/SEARO S E A R/ S E A R O

    WPR/ WPRO W P R/ W P R O

  • 7/26/2019 Health Literacy (WHO)

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    P 4

    EXECUTIVE SUMMARY

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  • 7/26/2019 Health Literacy (WHO)

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    P 8

    FORWARD

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    H P O 2630, 2009 N, K. S :

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  • 7/26/2019 Health Literacy (WHO)

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    P 9

    WHAT IS LITERACY?

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    6 W F, C S 08, 2009. ://..///

    //2103., S 11, 2009

    ,

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  • 7/26/2019 Health Literacy (WHO)

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    P 10

    FIGURE 1. GLOBAL LITERACY RATES BY COUNTRY

    WHAT IS HEALTH LITERACY?

    H

    .7H

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    A I M (IOM)9, ,

    7G, G., & Q, A. (2004).T B: S . H

    N . ://..////.

    8 K, B, F, J, R, I (2006). T " "

    . V: U B C I H P R &

    U V C C H P R.

    9 . , DC: N A P; 2004. H L: A P E

    C.

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    R, I. (2009) P UV

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    P 11

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    . W , IOM

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    .11 T F 2

    .

    FIGURE 2. HEALTH LITERACY FRAMEWORK DEVELOPED BY THE US INSTITUTE OF

    MEDICINE (2004)

    K, F R

    () ,

    ( 3).12

    FIGURE 3. FACTORS AND CONTEXTS THAT INFLUENCE HEALTH KNOWLEDGE, DECISIONS

    AND ACTIONS

    10P, R., & K, D. (2006). B I M H L R: A R B T S? J G I M, 21(8): 891892.://.../.?=1831577

    11R, I. (2009). H L: W ? P U V, BC.

    C.

    12K, B., F, J., R, I. (2006). T D V M H

    L D P, V: C P H P R.

    ...

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    P 12

    Access orexposureto health

    information

    Understandhealth

    information

    Appraisehealth

    informationCommunicate

    healthinformation

    Health knowledge

    GeneralReading

    WritingListeningSpeakingNumeracy

    Other

    ScientificComputerCultural

    Media

    Literacy

    H e a l t h I n f o r m a t i o n C o n t e x t

    Health

    decisions

    Healthactions

    Outcomes

    PersonalValues, attitudes, beliefs,

    knowledge, motivation, skills,behaviour, personal capacity,

    biology, previous life experiences,

    current physical and psychological state

    External

    Income, social status,social support, education system,health system, social environment,employment and working conditions,physical environment, culture,communication systems, research,

    economic environment

    Other Factors

    (Factors with respect to the individual seeking information,

    the sources of information, and the information itself)

    Version date: May 23, 2006

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    16B, DW., P, RM., W, MV., C, WS., & N, J. (1997), T

    . A J P H. 87, 10271039.

    17W, MV. .. , (1995). I

    () JAMA. 274(21), 16771682.

    18K, I. (1997). T : W ? H P I, 12, 265272.

    19N, D. (1998). H P G, H P I, 13. 349364.

    20N, D. (2000). H : A 21. H P I, 15, 259267.

    21 Nutbeam , D. (2000) Health literacy as a public health goal: a challenge for contemporary health education andcommunication strategies into the 21

    stcentury. Health Promotion International, 15(3):259267.

    22 R. I. (2002). H L H P. O H P EB.

    ://../2.?=&=1&=175

    23K, I. (2001). H L: A . H P

    I. 16, 289297.

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  • 7/26/2019 Health Literacy (WHO)

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    P 14

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    24T, K. (2002). H L: N W O B. H E R.17:287290

    25 J, K. (2008). H L R P. N S M C.

    ://..//HL

    %20.?=&=INBOX&=&=8386&=4&=HL

    %20.

  • 7/26/2019 Health Literacy (WHO)

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    P 15

    FIGURE 4. APPROACHES TO CONCEPTUALIZING HEALTH LITERACY

    Approach Focus Description

    Functional Health

    Literacy

    A

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    Literacy

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    Health Literacy as

    Empowerment

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  • 7/26/2019 Health Literacy (WHO)

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    P 16

    WHY IS HEALTH LITERACY IMPORTANT?

    T

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    2. P ;

    3. I ;

    4. H ;

    5. H ;

    6. E.

    1. THE LARGE NUMBERS OF PEOPLE AFFECTED

    A U N E, S C O (UNESCO) I S (UIS) 776 16

    .26

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    (2010) 15

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  • 7/26/2019 Health Literacy (WHO)

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    F 6 2010 EMRO . I

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    P 18

    L . F :

  • 7/26/2019 Health Literacy (WHO)

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    P 19

    F A (L 1) N AL S (NALS); 50 L 2.29 P , , .30

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    U K

    .31

    60% C ( 16 ) ,

    , . I ,

    , . 32

    S E33, A34, L A

    .35

    2. RELATED TO POOR HEALTH OUTCOMES

    A , ,36

    ,373839 4041

    29 , A, , . (2002)

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    31N C C (2004). H L: . W S

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    ICT . L: D E S; 2003,

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    34H A (2006). A B S.

    ://....//./0/73ED158C6B14BB5ECA2574720011AB83/$F/42

    3302006.

    35S C (2000) ' . S C, W, CT, USA.

    36 PO MK, P RM, G JA, NB LT, R RR. (2005). T

    . J G I M ;20:17584.

    37B DW, P RM, W MV, C WS. (1998). H . J G

    I M ;13:791800.

    ,

    . ,

    .

    N H: T R H L.

    (2005).

    (://..//N

    HFINAL.

  • 7/26/2019 Health Literacy (WHO)

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    38 W MS, G JA, B DW. (2005). H .A I M;165:194652.

    39S RL, Y K, S S, H TB, M KM, S EM.(2006). L : , , . J G I M;21:80612.

    40W MV, B DW, P RM, N JR.(1998). R

    : . A I

    M;158:16672.

    41 W MS, D TC, T HH, B PF, P RM.(2006). M

    . A J HS P;63:104855.

    42W MV, B DW, P RM, N JR.(1998). R : . A I

    M;158:16672.

    43DW DA, B ND, S S, L KN, P MP. (2004). L . J G IM ;19:122839.

    44W MS, D TC, T HH, B PF, P RM.(2006). M . A J HS P;63:104855.

    45B, D., W, M., F, J., T, J., G, J., H,J. (2007). H L MAE P. .167(14):15031509

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    P 21

    FIGURE 7. RELATIONSHIP BETWEEN LITERACY LEVEL AND MORTALITY

    ( = 3260 M )

    H . I , ,

    . I

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    , .46

    3. INCREASING RATES OF CHRONIC DISEASE

    T WHO : . C (

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    , . I EMRO,

    (47%)

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    46Board on Neuroscience and Behavioral Health, Institute of Medicine. (2004) Health literacy: a prescription to endconfusion. Washington, DC, National Academies Press.

    47 W H O. . G, WHO, 2005.

    ..////( 13 O 2006).

    48I

    49MG, P. (2005). SM: A B P. P N P:

    I C P S M, S 2005.

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    50 H, C., AC, P., GA J., . (2006). S :

    . L, 367, 40411.

    51I H I, M

    .

    52J L, L., A, N., E, L., J, R. & R, K. (2006). A T A I H L R D. H P P, 3.

    53NB, L., P, A., K, D. (E, C H L, I M (IOM)).

    (2004). H L: A P E C. N A S. W, DC.

    54S, B. (2004). H L: A K I M P H. O J I N, F.

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    P 23

    4. HEALTH CARE COSTS

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    55 I M. (2004). H L: A P E C.

    ://../?=19750

    56B DW, G JA, W MV, S T, P RM, G D, R J, P J. 2002. F

    M .

    . 92(8): 12781283.

    57V, J.A., T, A., R, S., DB, B. (O, 2007). : .

    58E, K., W, S., B, U. (2009). T : .

    I J P H, ://..//73271816653/.

    1 3

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    C, C. (2007).

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    P 24

    2,000 , I 10 N, I, C, B, M, US,

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    3 5% . A

    US $143 7,798.

    5. HEALTH INFORMATION DEMANDS

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    59R, R., A, J., N, C. & O, S. (2007). H : A , R A L L, J. C, B. G & C. S (.), N

    C S A L L, V. 7, C S.

    60R RE, C T, S R. 2000. A O M P H L A L

    I: A A B. R #14. C, MA: N C S A L

    L.

    61C, C., W, C., W, F., S, D. (2007) B B: P' U U M

    J P, A J H B.7;31(S 1):S85S95

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    P 25

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    E CD

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    .62

    6. EQUITY

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    .63

    FIGURE 9. FACTORS AND CONDITIONS THAT INFLUENCE LITERACY RATES

    A

    . F , U K ,

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    .64 T ,

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    .65

    62S, J. G., A. C, J. V, M. S. W. 2007. "C T P W

    L H L: A S P, N, P." A J H B 31

    (S 1): S96104.

    63R, I., & R, B. (2003) L H C: W W H L W C H

    F? ://..////.

    64von Wagner, C., Knight, K., Steptoe, A., & Wardle, J. (2007). Functional health literacy and health promoting

    behaviour in a national sample of British adults. J Epidemiol.Community Health, 61,

    65://...//P/H/H/DH095382

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    P 26

    V PO

    .66 T

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    HOW ARE HEALTH LITERACY AND HEALTH PROMOTION RELATED?

    T .67T

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    WHO G , "H

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    66V, A., & PO, M. (2007). H , .

    A J B. 7(11), 510. ://....//18027287

    67

    R, S.C. (2001) H : . H P I, 16:207214.

    68N, D. (1998) H . H P I, 13, 349364

    69P, R.M., B, D.W., W, M.V., N, J.R. (1995) T F H L A:

    ' . J G I M, 10: 537541.

    70US N N L M H P 2010 (2000).

    71A, T., (2008). M : , I J PH 53 (2008) 169170

    ,

    ,

    .

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  • 7/26/2019 Health Literacy (WHO)

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    P 27

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    74N, D. (2000) H :

    21 C. H P I, 15, 259267.

    75I

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    P 28

    E ;76

    H .77

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    WHAT MODELS AND FRAMEWORKS EXIST TO DESCRIBE HEALTH LITERACY?

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    I M (IOM) US 2004. B

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    FIGURE 10. HEALTH LITERACY FRAMEWORK US INSTITUTE OF MEDICINE (2004)

    76I

    77K, I. (2001) H L: . H P

    I, 16, 289297.

    78I

    79I

    80I

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    P 29

    I

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    82Parker, R., & Kindig, D. (2006) Beyond the Institute of Medicine Health Literacy Report: Are the Recommendations

    Being Taken Seriously? J Gen Intern Med. August; 21(8): 891892http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1831577

    83A R, I. & EB, D.(2008). , O: CPHA.

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    P 30

    FIGURE 11. CANADIAN PUBLIC HEALTH ASSOCIATION EXPERT PANEL MODEL OF HEALTH

    LITERACY

    G ,

    , .84 T

    .

    84G, D. (2006).

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    P 31

    FIGURE 12. HEALTH LITERACY FRAMEWORK (GILLIS 2006)

    Health

    EnhancingOutcomes

    Health Promoting

    Interventions

    Health

    Literacy

    Basic/Functional

    Literacy

    Communicative/

    Interactive Literacy

    Critical Literacy

    PersonalEmpowerment

    DEG 13/06/06

    Provider Practice:e.g. nature of client/provider rel.,communication skills, resources

    Health Decisions

    Health Actions

    Health Advocacy

    Health

    Outcomes

    HealthStatus

    Health CareCosts

    Social Determinants of Health:

    e.g. level of literacy, education, income, ethnicity,employment, age, social support, culture, gender

    Situations & Contexts

    N

    .85 F

    :

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    FIGURE 13. CONCEPTUAL MODEL OF HEALTH LITERACY AS AN ASSET (NUTBEAM 2008)

    85 N, D. (2008). T . S S & M, V 67, I 12,

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    FIGURE 14. HEALTH LITERACY CONCEPTUAL FRAMEWORK (ROOTMAN, 2009)

    86R, I. (2009). H L: W W D A I? P U V,

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    87G, D., Q, A. (2004). T : S .

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    P 33

    General LiteracyReading ability

    NumeracyListening and Speaking ability

    Comprehension ability

    Negotiation skills

    Critical thinking& judgement

    Literacy

    Workenvironment

    Stresslevel

    Income

    Health

    Status

    Quality

    Of

    Life

    Lifestyles

    Effects of Literacy

    Organizational

    Development

    Communication

    CapacityDevelopment

    CommunityDevelopment

    Actions

    Determinants

    Use of services

    Direct(Medication use,

    Compliance,safety practices.)

    Indirect

    Indirect

    Health Literacy

    Ability to find, understand and

    communicate health informationAbility to assess health information

    Other LiteracyScientific, Computer,

    Cultural, MediaEtc.

    Policy

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    HOW IS HEALTH LITERACY MEASURED?

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    ://...////.

    89Agency for Health Care Research and Quality (AHRQ) (2007, Feb. 9, 2007). CAHPS health literacy item set. Retrieved July 16,

    2007, from http://www.cahps.ahrq.gov/content/products/HL/PROD_HL_Intro.asp

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    91Baker, D (2006). The meaning and the measure of health literacy.Journal of General Internal Medicine, 21: 878-83.

    92R, I. (2009) H L: W ? U V .

    93R, I. (2009). H L, W ? P F E

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    WHAT EXAMPLES EXIST IN THE EMRO THAT DESCRIBE BEST PRACTICES AND

    LESSONS LEARNED?

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    96H, J. & E, P. (2006). , : O: E P

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    , 53(12), 16971710.

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    109 S, K. (2005). A P. ; 14(2),

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    44

    ANNEX 1. MAJOR SYSTEMATIC REVIEWS OF HEALTH LITERACY, BEHAVIOURS

    AND OUTCOMES

    Pignone, et al., 2005120

    Method: Systematic review of research publishedbetween 1980-2003 on the effect of interventions on the

    health outcomes of persons with low health literacy.

    Included controlled and uncontrolled trials that measured

    literacy and examined the effects of interventions for

    people with low literacy on health knowledge, healthbehaviours, use of health care resources, intermediate

    markers of disease status, and morbidity or mortality.

    Findings: Only 5 articles examined the interaction

    between literacy level and the effect of the intervention.

    Mixed results.

    Conclusions: Drawing conclusions difficult because oflimitations in study design, interventions tested and

    outcomes assessed. Further research required.

    Hauser and Edwards, 2006121

    Method: Reviewed research on health literacyinterventions published prior to 2007

    Findings: Few rigorous evaluations exist. While mostwidespread initiative used is simplifying reading material

    using clear language and pictures, there is no evidence that

    this improves health outcomes. Although multimedia

    presentations may improve knowledge in both the literate

    and the less literate, they do not appear to change health-

    related behaviours.

    Conclusions: Community development is a promising

    avenue that requires more exploration. Creation of

    innovative evaluation tools required.

    King, 2007122

    Method: Review of published and grey literature related

    to health literacy interventions in Canada and

    internationally. Also conducted key informant interviews.

    Findings:

    Majority of health literacy interventions to

    involve accessing and understanding, with very few

    focused on appraising or communicating health

    information. Very limited information found on theeffectiveness of health literacy interventions. Some

    evidence exists to support the finding and generalunderstanding that a participatory educational and

    empowerment approach is effective.

    Conclusions:

    Barriers to evaluation of programs were

    time, money and lack of provider expertise. Further

    investigations suggested :

    health literacy interventions focused onappraising health information

    cultural issues health care professional training

    sources of health information

    learner and patient perspectives

    Clement et al., 2009123

    Method: Systematic review of randomized and quasi-

    randomized controlled trials that focused on complex

    interventions for people with limited literacy or numeracy.

    Searched eight databases from 1966 to 2007.

    Predominantly North American.

    Findings: Knowledge and self-efficacy were outcomes

    most likely to improve but not necessarily related tohealth outcomes.

    Conclusions: While the review focused on two specific

    aspects of health literacy (reading ability and numeracy)

    many interventions included wider empowerment and/or

    community participation aspects. The implementation of

    literacy/numeracy interventions might most usefully be

    embedded within this broader approach to health literacy.

    120P,M., DW, D., S, S., B, N., & L, K. (2005). I I H O

    P L L: A S R. J G I M. 20, 2. 185192

    121H, J. & E, P. (2006). , : O: E P

    H L, C P H A.

    122K, J. (2007). E S I I H L. N C

    C D H

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    123C, S., . . ((2009). C I : A

    . P E C. 75, 340351.

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    ANNEX 2. STUDIES REVIEWED IN ENVIRONMENTAL SCAN

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    W R L. C I, N 13.

    O, H., C, M., W, L., N, A., & S, M. (2008). P I: C ?. A U B, F H S.

    J H B S P H: C C P (2005). J

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    Y 19992003. ://..///.

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    F. C I, N 14. ://..///.

    Z, D. (2007). C A HC C C H P:

    C I D C A A A P.

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    B, S.A., A, M.A., H, A.A., A, S.M., A, H., B, H.,

    B, M., P, S. & R, S.F. (2007). H :

    I. J M E D C; 4(1), 19.