heading - north lincolnshire€¦ · web viewholds a nebosh qualification for health and safety...

B.5 GradingAppendix 2 - Job Description and

Employee Specification

Job title: Technical Officer (Food & Safety) Service area: Operations

Post number: OPWP2113/2115 Division: Waste, Fleet & Public Protection

Grade: 5/6/7 Section/team: Food, Safety & Licensing

Overall purpose of job:

Protect, improve and promote the health, safety and welfare of the people of North Lincolnshire by ensuring that risks to food safety and health & safety are controlled or eliminated by influencing the behaviour of individuals and organisations.

Ensure that the council’s statutory obligations are met in accordance with the council’s visions and ambition for North Lincolnshire with a continuing focus on outcomes. Use a risk based intelligence led approach.

Post holders will be expected to be flexible in undertaking the duties and responsibilities attached to their post and may be asked to perform other duties, which reasonably correspond to the general character of the post and are commensurate with its level of responsibility.

Main responsibilities

All duties will be performed in accordance with both statutory requirements and the council’s agreed priorities and strategies.

Post holders will be expected to take a pro-active approach to service delivery and will assist in the development of new ways of working to improve efficiency and the customer experience.

Lower Grade

Provide technical support and assistance to the Food and Safety Team in the practical implementation of:

o Water and Food Samplingo Interventions for Category D and E Premiseso Event Safetyo Safety in Sports Groundso Collate information for Planning, Licensing and Building Control Applications

Organise and undertake the food hygiene interventions for Category D and E Premises, ensuring that surveys are sent out and chase up returns.

Carry out under supervision, the day to day operation of food and water sampling,

Policy and Resources Cabinet Member – 19th September 2012, Updated – 6th October 2017 of 17



ensuring that all samples are organised for collection by the laboratories and that the results are logged and responded to appropriately.

Carry out under supervision, a programme of inspections at a range of low risk premises to secure compliance with legislation and to promote improvements in compliance through personal contact.

Assist with revisits to check on compliance with formal notices, the preliminary investigation of complaints and assist with general duties in relation to regulated premises.

Assist with PACE interviews and the preparation of prosecution files. Interpretation of robust data including comparison against relevant objectives and

standards for consideration by Food and Safety Team members. Assist in the organisation of partnerships and meetings between regulators and

event organisers/sports grounds to encourage good practice and knowledge sharing to protect people attending events in North Lincolnshire.

Use information and communications technology, and other methods as directed, to maintain records and databases and to assist with the preparation and submission of statistical returns and other performance indicators, the compilation of management information and reports.

Act as a full member of the Team by assisting colleagues and contributing to team briefings. Contributing to the planning and preparation of team objectives, progressing policy, service plans and procedural documents.

Middle Grade

At the middle grade, the post holder will maintain and have a greater responsibility for the above duties and will have the necessary knowledge, skills, experience and qualifications to operate with a greater degree of autonomy under the general direction of an Environmental Health Officer.

Carry out a programme of food, potable water and swimming pool water sampling and monitor compliance with various bacteriological and chemical guidelines by analysing the results obtained. Respond to those programme outcomes with appropriate and relevant action.

Carry out Category C Interventions at food premises to secure compliance with legislation and to promote improvements in compliance through personal contact.

Assist with “During match inspections” under the direction of Chairperson of the Safety Advisory Group.

Carrying out investigations, finding resolutions to complaints by members of the public and businesses and working in conflict/enforcement situations.

Review and respond to Event Safety Advisory Group (ESAG) notifications and under the direction of the team leader collate replies from members and draft correspondence to the organiser.

Higher Grade (Higher Risk Premises)

At the higher grade, the post holder will maintain and have a greater responsibility for the above duties and will have the necessary knowledge, skills, experience and qualifications to operate with greater degree of autonomy and independence under the general direction of an Environmental Health Officer.




Plan, coordinate and carry out inspections of a range of high risk premises to enforce food safety, food standards and health and safety regulations, auditing relevant documentation, investigating and resolving complaints, service requests and other incidents and generally assessing and ensuring compliance with statutory obligations and good practice.

Carrying out category A and B Interventions at high risk food premises, approved premises and factories to secure compliance with legislation and to promote improvements in compliance through personal contact.

Review and authorise export/import certificates. Carrying out revisits to check on compliance with formal and informal notices,

receive and investigate accident reports and complaints and assist with general public health duties in relation to commercial premises.

Make independent decisions to secure compliance with statutory requirements using a range of techniques from advice, education and persuasion, influencing skills, inspection reports, statements, the use of statutory notices, and prosecution.

Develop and maintain expertise, professional and scientific knowledge including awareness of legislative, technical, sociological and economic changes relevant to the work of the Team by undertaking Continuous Professional Development.

Investigate notifiable infectious diseases to establish the source and control the spread of communicable diseases by education and if necessary exclusion of cases from work or school.

Attend court or industrial tribunals as a witness for the Council where necessary. Deputise for the Food and Safety Team Leader on appeals relating to food hygiene

interventions. Lead on reviewing and responding to Event Safety Advisory Group (ESAG)

notifications and collate replies from members and send correspondence to the organiser.

Knowledge, skill and experience:

Lower Level

1. Educated to a minimum of GCSE equivalent in maths and English.2. Ability to undertake sampling work and inspections.3. Ability to work towards an appropriate food safety or health and safety qualification.4. A good working knowledge of food safety and health and safety legislation.5. Accurate and numerate with good attention to detail.6. Good organisational skills and be able to meet tight, fluctuating and conflicting

deadlines.7. Computer literate with experience of different software packages, including

spreadsheets and their functions (Excel), databases, word and email.8. Ability to work in a multiagency environment to achieve shared outcomes.9. Ability to work with sensitivity in a political environment, with the need for personal

authority, self-confidence, tact and diplomacy in order to deal with potentially confrontational situations.




10.Active interest in Public and Event Safety issues.11.Knowledge of the procedures and rules governing investigations and evidence

gathering and the knowledge and experience to attend court and give evidence.12.Able to demonstrate good customer care skills.13.Hold a full and valid UK driving licence and be able transport themselves around

North Lincolnshire14.Good verbal and written communication skills15.Able to meet tight deadlines/work under pressure.

Middle Level (in addition to all of the above)

16.Has a minimum of 12 months relevant experience working with food safety and health and safety legislation.

17.Holds a NEBOSH qualification for Health and Safety and a Certificate in Food Premises Inspection for Food Safety, or equivalent.

18.Experience of working in an enforcement environment in accordance with the Police and Criminal Evidence Act (PACE).

19.Ability to prioritise, risk assess, meet targets and undertake functions with a commitment to a high standard of customer care.

20.Ability to work as an effective team member.21.Knowledge of the law, codes, policies and procedures governing investigations and

evidence gathering. 22.Experience of preparing statutory notices and/or prosecution files.

Higher Level (in addition to all of the above)

23.Detailed knowledge across the range of food safety and health and safety disciplines.

24.EHORB Higher Certificate in Food Premises Inspection and ability to meet minimum level of statutory competencies in accordance with authorisation prescribed in the Food Law Code of Practice.

25.Holds an appropriate qualification in Food Standards.26.Evidence of continuous professional development. 27.Hold the required competencies to carry out statutory inspections of a range of

premises including complex high risk premises under Health & Safety and Food Safety legislation and determining the most appropriate course of action to achieve compliance.

28.Demonstrate detailed practical knowledge of the post’s subject areas.29.Excellent verbal and written communication skills including negotiation and

presentation.30.Ability to work with sensitivity, self-confidence, assertiveness, tact and diplomacy to

resolve problems effectively even in potentially confrontational situations.31.Knowledge of court procedures and ability to attend court and give evidence.

Experience of producing detailed or technical reports or letters relating to the food and safety function.




Creativity and innovation:

Lower Grade

Carry out risk assessments for a variety of working situations. Managing and prioritising workloads in response to unplanned events. Working with a range of individuals and business to resolve routine situations. Preparing written reports, letters and inspection reports using templates Using information technology to research, collate and interpret data, produce

reports and manage own workload.

Middle Grade (In addition to all of the above)

Identifying the most appropriate resolution to situations utilising the full range of available legal remedies in relation to the area of work where the post holder is qualified.

Identifying by inspection and investigation breaches of statutory duty in relation to food safety, food standards or health and safety in accordance with qualifications and competency.

Resolving conflict and potentially contentious situations through consultation and negotiation.

Evaluating HACCP and other risk assessment documentation and providing guidance thereon.

Conducting interviews and evidence gathering in accordance with the Police and Criminal Evidence Act 1984

Receiving and resolving complaints and enquiries.

Higher Grade (In addition to all of the above)

Complex problem solving including determining the most appropriate resolution to situations utilising the full range of available legal remedies including giving advice and prosecution.

Preparing complex letters, inspection reports, statutory notices and similar as required.

Planning, preparing and delivering training sessions. Assisting with press enquiries. Pursuing legal proceedings including briefing legal representatives, preparation of

court files and information and appearing in court as a witness. Educating, advising, persuading and encouraging individuals and groups on food

and safety issues through a variety of media. Pursuing complex legal proceedings including briefing legal representatives,

preparation of court file and information and appearing in court as witness in a specialist field.

Identifying by inspection and investigation breaches of statutory offences across all areas.

Identifying, consulting and working with colleagues, other officers and external organisations to resolve complex situations.




Contacts and relationships:

Lower GradeIn order to carry out the functions of the post it is necessary to influence attitudes and behaviour across the whole community to achieve change.

General public (daily) - receiving requests for service / complaints, advising, fact-finding, interviewing, persuading, negotiating, educating, mediating and enforcing.

Local Business Community (daily) - receiving requests for service/complaints, fact-finding, interviewing, advising, persuading, negotiating, educating, mediating and enforcing.

Elected Members and Parish Councillors (monthly) - supporting, receiving requests for service/complaints, advising, educating, and influencing.

Colleagues in other parts of the council (daily) - negotiating, motivating, influencing, instructing, supporting, advising, exchanging information and knowledge, communicating and sharing workload.

External bodies and agencies (monthly) - supporting, advising, fact-finding, and motivating, influencing, persuading and sign-posting clients.

Offenders (daily) – cautioning, taking appropriate enforcement action against and ensuring their compliance. These situations may be quite contentious, requiring the use of tact and diplomacy.

Middle and Higher Grade (In addition to all of the above)

Colleagues in other parts of the council (daily) - communicating, advising, negotiating, providing or obtaining information, motivating, influencing, instructing and working in partnership across all areas of the service.

Offenders (monthly) – Conducting formal interviews under PACE conditions(with a colleague), cautioning, taking appropriate enforcement action against and ensuring their compliance.

Government Departments (monthly) - to receive or research complex enquiries, to seek and offer advice, negotiate remedies and collaborate on joint issues across all areas of the service.

Decision making:




Lower Grade

Prioritising own workload in the delivery of tasks carried out in response to changing and conflicting demands to meet both the team’s service plan and customer care requirements.

Assessment of confidential information. Assess/determine potential compliance issues in relation to planning and licensing

applications, making recommendations to the team leader.

Middle Grade (In addition to all of the above)

Determining the existence of statutory contraventions and the most appropriate method of resolution, including the extent of remedial measures required.

Interpreting legislation, guidance etc. and determining the most appropriate legal powers, time limits for compliance and the parties responsible for taking action within the area the post holder is qualified.

Determining the next course of action to secure compliance e.g. through works in default, and/or prosecution and in line with the Team’s Enforcement Policy within the area the post holder is qualified.

Confirmation of compliance with statutory requirements. Making recommendations to the line manager. Negotiating with those responsible for statutory contraventions to achieve a

mutually convenient resolution. Review Event Safety Management Plans and determines remedial action.

Higher Grade (In addition to all of the above)

Interpreting legislation, guidance etc. and determining the most appropriate legal powers, time limits for compliance and the parties responsible for taking action across all areas of the service.

Determining the next course of action to secure compliance e.g. through works in default, and/or prosecution and in line with the Team’s Enforcement Policy across all areas of the service.

Determining the appropriate method of control to protect the public from notified cases of infectious disease or adverse sampling results.

Determining appeals under the food hygiene rating scheme.

Responsibility for resources:

Sole responsibility for laptop and mobile phone with a combined value of £1000. Works in an agile way.

Own PPE (£500, solely responsible)

Surveillance/test equipment. (£1000- sole responsibility when in use) used away from office – used occasionally

Physical evidence following seizures etc., however regularity and size of seizure are Policy and Resources Cabinet Member – 19th September 2012, Updated – 6th October 2017 of 17



subject to individual cases.

20% of time will be spent on routine office activity. 80% of time will be on site, within the field.

WORK ENVIRONMENT

Work demands:

Lower Grade

An individual must prioritise their own workload, which will fluctuate. There is pressure to meet deadlines and time limits in which the proactive aspects of the job are carried out. Routine duties are always liable to be interrupted by unforeseen demands on the service and the post holder is responsible for rearranging work patterns in order to meet emergency situations where these arise.

Middle GradeIn addition to all of the above:-

The individual will be required to manage a workload, some of which will include statutory deadlines. Tasks will involve dealing with a wider range of contacts placing a higher level of demand upon them albeit it in respect of low to medium risk inspections and complaints.

Higher GradeIn addition to all of the above:-

The external environment and its impact on service users and the public and the competing demands of commercial organisations will dictate priorities and consequently the post holder will be required to balance complex and conflicting priorities. The individual will need to continually risk assess their workload to ensure they are assigned the appropriate response. Balancing the need to achieve inspection targets with the carrying out of fair and thorough investigation in accordance with judicial rules.

Access to an immediate line manager will not always be available.

Responding to emergencies causing or likely to cause an imminent risk to public health or safety relevant to the service area for example a workplace fatality.

Physical demands:

Normal physical effort when working in the office.Policy and Resources Cabinet Member – 19th September 2012, Updated – 6th October 2017 of 17



The post holder is required to carry out enforcement activities, which involves visiting commercial and manufacturing premises, and members of the public in their own homes or other locations. The post holder will be required to seize items. These may be heavy, bulky or hazardous in nature.

Appropriate personal protective equipment will be provided.

Working conditions:

The post holder will work in an agile way, requiring them to be away from the office. This involves working indoors or outdoors and can encounter various different working environments, which may involve;

Noise, dust, fumes, litter, drug paraphernalia and fly tipped rubbish during site visits (occasionally)

Offensive odours (animal carcasses, animal by-products etc.) (occasionally) Upsetting and distressing situations e.g. human fatalities (rarely) Working with large equipment and heavy machinery where there is a risk to

physical health, such as automated production lines, forklift trucks and HGV’s. (occasionally)

Working in confined spaces and at height (occasionally) Visiting service users at home (weekly) Visits may be undertaken at night and or in inclement weather (weekly)

Work context:

The work of the post holder can involve;

Lower & Middle Grade The job involves lone working when visiting a range of domestic and commercial

premises. Some sites can be in remote locations where personal safety may be an issue. Lone working procedures are in place.

Exposure to risks from working in confined spaces and often at height, exposure to litter and fly tipped rubbish, noise, dust, strong odours.

Premises may pose a risk of physical injury e.g. building works in progress, work place site traffic, hazardous processes or equipment, variable ground conditions and hazardous substances such as asbestos. Monitoring of environmental pollutants may involve contact with the same.

Higher Grade:

Contact will be made with a range of clients on a face to face basis, who are often sensitive, emotional, aggressive or abusive. Clients may be elderly, infirm, under




the influence of drugs or other substances or exhibit challenging behaviour. They may be affected by the risk of prosecution, or be affected by their interaction with the service.

Work can result in significant expense for businesses and this can lead to protracted negotiation and conflict.

Attending partnership groups, representing the service area Attending licensing committees and sub-committees (occasionally)

Position in organisation:

Indicate how many staff the post is directly accountable for:

Are posts in more than one location? Yes No Is this at the same site? Are the posts managed highly mobile? Is the supervision/management shared with another post in the structure? Yes No

Please indicate which post(s) _______________________________________________


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POST NUMBER JOB TITLETechnical Officer (Food & Safety) HOURS PER WEEK

ESSENTIAL DESIRABLE HOW MEASURED

EXPERIENCE Lower Grade

Middle Grade

Has a minimum of 12 months relevant experience working with food safety and health and safety legislation.

Experience of working in an enforcement environment in accordance with the Police and Criminal Evidence Act (PACE).

Knowledge of the law, codes, policies and procedures governing investigations and evidence gathering.

Experience of preparing statutory notices and/or prosecution files.

Higher Grade

Detailed knowledge across the range of food safety and health and safety disciplines.

Experience of producing detailed or technical reports or letters relating to the food and safety function.

Application Form & Interview









EDUCATION, TRAINING AND QUALIFICATIONS

Lower Grade

Educated to a minimum of GCSE equivalent in maths and English.

Hold a full and valid UK driving licence and be able transport themselves around North Lincolnshire

Middle Grade

Holds a NEBOSH qualification for Health and Safety and a Certificate in Food Premises Inspection for Food Safety, or equivalent.

Higher Grade

EHORB Higher Certificate in Food Premises Inspection and ability to meet minimum level of statutory competencies in accordance with authorisation prescribed in the Food Law Code of Practice.

Holds an appropriate qualification in Food Standards.

Application Form

Interview & production of the licence

Application Form & production of Qualification






SKILLS ANDKNOWLEDGE Lower Grade

Ability to undertake sampling work and inspections.

A good working knowledge of food safety and health and safety legislation.

Accurate and numerate with good attention to detail.

Computer literate with experience of different software packages, including spreadsheets and their functions (Excel), databases, word and email.

Knowledge of the procedures and rules governing investigations and evidence gathering and the knowledge and experience to attend court and give evidence.

Able to demonstrate good customer care skills.

Good verbal and written communication skills

Able to meet tight deadlines/work under pressure.

Middle Level

Knowledge of the law, codes, policies and procedures governing investigations and evidence gathering.

Higher Grade

Interview





Application Form & InterviewPresentation






Evidence of continuous professional development.

Hold the required competencies to carry out statutory inspections of a range of premises including complex high risk premises under Health & Safety and Food Safety legislation and determining the most appropriate course of action to achieve compliance.

Demonstrate detailed practical knowledge of the post’s subject areas.

Excellent verbal and written communication skills including negotiation and presentation.

Knowledge of court procedures and ability to attend court and give evidence.

Application Form & InterviewApplication Form & Interview




PERSONAL QUALITIES

Lower Grade

Ability to work towards an appropriate food safety or health and safety qualification.

Good organisational skills and be able to meet tight, fluctuating and conflicting deadlines.

Ability to work in a multiagency environment to achieve shared outcomes.

Ability to work with sensitivity in a political environment,




Application Form &




with the need for personal authority, self-confidence, tact and diplomacy in order to deal with potentially confrontational situations.

Active interest in Public and Event Safety issues.

Middle Level

Ability to prioritise, risk assess, meet targets and undertake functions with a commitment to a high standard of customer care.

Ability to work as an effective team member.

Higher Grade

Ability to work with sensitivity, self-confidence, assertiveness, tact and diplomacy to resolve problems effectively even in potentially confrontational situations.

Interview





WORKING ARRANGEMENTS Required to work in an agile way. Interview




The post is subject to:

Disclosure of convictions under the Rehabilitation of Offenders (Exemption) Act 1974 Yes □ No □ Political restriction Yes □ No□ The ability to speak fluent English under the Immigration Act 2016 Yes □ No □

Employee:(signed) (print) Date:

Manager: (signed) (print) Date:




heading - north lincolnshire€¦ · web viewholds a nebosh qualification for health and safety...

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