h/e apparatus

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012-04049J 08/98  ©  1989 PASCO scientific $5.00 h/e Apparatus and h/e Apparatus Accessory Kit Instruction Manual and Experiment Guide for the PASCO scientific Model AP-9368 and AP-9369 Includes Teacher's Notes and Typical Experiment Results

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012-04049J

08/98

© 1989 PASCO scientific $5.00

h/e Apparatus and

h/e Apparatus Accessory Kit

Instruction Manual and Experiment Guide for the PASCO scientific

Model AP-9368 and AP-9369

IncludesTeacher's Notes

andTypical

Experiment Results

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Table of Contents

Section Page

Copyright, Warranty, and Equipment Return..................................................ii

Introduction ..................................................................................................... 1

Background Theory ......................................................................................... 2

Equipment and Setup ....................................................................................... 3

Equipment List .......................................................................................... 3

Installing the Batteries ............................................................................... 3

Battery Voltage Check............................................................................... 3

Equipment Setup .......................................................................................4

Using the Accessory Kit Filters ................................................................. 6

Experiments:Experiment 1: Wave Model vs Quantum Model ................................. 7

Experiment 2: The Relationship of Energy, Wavelength and Frequency............................................................ 11

Technical Information .................................................................................... 13

Theory of Operation ................................................................................. 13

Schematic Diagram................................................................................... 14

Teacher’s Guide .............................................................................................. 15

Technical Support ................................................................. Inside Back Cover

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Equipment Return

Should the product have to be returned to PASCO

scientific for any reason, notify PASCO scientific by

letter, phone, or fax BEFORE returning the product.

Upon notification, the return authorization and ship-

ping instructions will be promptly issued.

NOTE: NO EQUIPMENT WILL BE

ACCEPTED FOR RETURN WITHOUT AN

AUTHORIZATION FROM PASCO.

When returning equipment for repair, the units must be

packed properly. Carriers will not accept responsibility

for damage caused by improper packing. To be certain

the unit will not be damaged in shipment, observe the

following rules:

The packing carton must be strong enough for the

item shipped.

Make certain there are at least two inches of pack-

ing material between any point on the apparatus and

the inside walls of the carton.

Make certain that the packing material cannot shift

in the box or become compressed, allowing the

instrument come in contact with the packing carton.

Address: PASCO scientific

10101 Foothills Blvd.

Roseville, CA 95747-7100

Phone: (916) 786-3800

FAX: (916) 786-3292

email: [email protected]

web: www.pasco.com

Copyright Notice

The PASCO scientific 012-04049J h/e Apparatus and

h/e Apparatus Accessory Kit manual is copyrighted

and all rights reserved. However, permission is granted

to non-profit educational institutions for reproduction

of any part of the manual providing the reproductions

are used only for their laboratories and are not sold for

profit. Reproduction under any other circumstances,

without the written consent of PASCO scientific, is

prohibited.

Limited Warranty

PASCO scientific warrants the product to be free from

defects in materials and workmanship for a period of

one year from the date of shipment to the customer.

PASCO will repair or replace at its option any part of

the product which is deemed to be defective in material

or workmanship. The warranty does not cover damage

to the product caused by abuse or improper use.

Determination of whether a product failure is the result

of a manufacturing defect or improper use by the

customer shall be made solely by PASCO scientific.

Responsibility for the return of equipment for warranty

repair belongs to the customer. Equipment must be

properly packed to prevent damage and shipped

postage or freight prepaid. (Damage caused by im-

proper packing of the equipment for return shipment

will not be covered by the warranty.) Shipping costs

for returning the equipment after repair will be paid by

PASCO scientific.

Copyright, Warranty, and Equipment Return

Please—Feel free to duplicate this manual

subject to the copyright restrictions below.

Credits

This manual edited by: Dave Griffith

Teacher’s guide written by: Eric Ayar

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Experimental data for the radiation of light by a hot,

glowing body showed that the maximum intensity of

emitted light also departed dramatically from the clas-sically predicted values (Wien's Law). In order to rec-

oncile theory with laboratory results, Planck was

forced to develop a new model for light called the

quantum model. In this model, light is emitted in

small, discrete bundles or quanta.

The relationship between the classical and quantum theo-

ries for the emission of light can be investigated using the

PASCO scientific h/e Apparatus. Using the Apparatus in

combination with the PASCO Mercury Vapor Light

Source (Model OS-9286) allows an accurate determina-

tion of the h/e ratio and thus a determination of h,Planck's constant.

The emission and absorption of light was an early subject

for investigation by German physicist Max Planck. As

Planck attempted to formulate a theory to explain thespectral distribution of emitted light based on a classical

wave model, he ran into considerable difficulty. Classical

theory (Rayleigh-Jeans Law) predicted that the amount of

light emitted from a black body would increase dramati-

cally as the wavelength decreased, whereas experiment

showed that it approached zero. This discrepancy became

known as the ultraviolet catastrophe.

Introduction

Figure 1. The h/e Apparatus Shown With the Accessory Kit and Mercury Vapor Light Source

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Planck's Quantum Theory

By the late 1800's many physicists thought they had ex-plained all the main principles of the universe and discov-ered all the natural laws. But as scientists continued work-ing, inconsistencies that couldn't easily be explained be-gan showing up in some areas of study.

In 1901 Planck published his law of radiation. In it hestated that an oscillator, or any similar physical system,has a discrete set of possible energy values or levels; en-ergies between these values never occur.

Planck went on to state that the emission and absorptionof radiation is associated with transitions or jumps be-tween two energy levels. The energy lost or gained by the

oscillator is emitted or absorbed as a quantum of radiantenergy, the magnitude of which is expressed by the equa-tion:

E = h ν

where E equals the radiant energy, ν is the frequency of the radiation, and h is a fundamental constant of nature.The constant, h, became known as Planck's constant.

Planck's constant was found to have significance beyondrelating the frequency and energy of light, and became acornerstone of the quantum mechanical view of the suba-tomic world. In 1918, Planck was awarded a Nobel prize

for introducing the quantum theory of light.The Photoelectric Effect

In photoelectric emission, light strikes a material, causingelectrons to be emitted. The classical wave model pre-dicted that as the intensity of incident light was increased,the amplitude and thus the energy of the wave would in-crease. This would then cause more energetic photoelec-trons to be emitted. The new quantum model, however,predicted that higher frequency light would producehigher energy photoelectrons, independent of intensity,while increased intensity would only increase the numberof electrons emitted (or photoelectric current). In the

early 1900s several investigators found that the kineticenergy of the photoelectrons was dependent on the wave-length, or frequency, and independent of intensity, whilethe magnitude of the photoelectric current, or number of electrons was dependent on the intensity as predicted bythe quantum model. Einstein applied Planck's theory andexplained the photoelectric effect in terms of the quantummodel using his famous equation for which he receivedthe Nobel prize in 1921:

E = h ν = KE max

+ W O

where KE max

is the maximum kinetic energy of the emit-ted photoelectrons, and W

O is the energy needed to re-

move them from the surface of the material (the work function). E is the energy supplied by the quantum of light known as a photon.

The h/e Experiment

A light photon with energy hν is incident upon an elec-

tron in the cathode of a vacuum tube. The electron uses a

minimum W O of its energy to escape the cathode, leaving

it with a maximum energy of KE max

in the form of kinetic

energy. Normally the emitted electrons reach the anode of

the tube, and can be measured as a photoelectric current.

However, by applying a reverse potential V between the

anode and the cathode, the photoelectric current can bestopped. KE

max can be determined by measuring the mini-

mum reverse potential needed to stop the photoelectrons

and reduce the photoelectric current to zero.* Relating

kinetic energy to stopping potential gives the equation:

KE max

= Ve

Therefore, using Einstein's equation,

h ν = Ve + W O

When solved for V , the equation becomes:

V = (h/e) ν - (W O /e)

If we plot V vs ν for different frequencies of light, the

graph will look like Figure 2. The V intercept is equal to -

W O /e and the slope is h/e. Coupling our experimental de-

termination of the ratio h/e with the accepted value for

e, 1.602 x 10-19 coulombs, we can determine Planck's

constant, h.

Background Theory

*NOTE: In experiments with the PASCO h/e Ap-paratus the stopping potential is measured directly,rather than by monitoring the photoelectric current.See the Theory of Operation in the Technical Infor-mation section of the manual for details.

Figure 2. The graph of V vs. ν ν ν ν ν

Stopping

Potential V

Frequency ν

Slope= h/e

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Equipment and Setup

Coupling Bar Assembly

Light ApertureAssembly

Lens/GratingAssembly

Support Base Assembly

Light Block (forLight Source)

h/e Apparatus AP-9368

Mercury Vapor lightSource OS-9286

h/e Apparatus Accessory Kit AP-9369

Figure 3. h/e Equipment Identification

Equipment Required:

– Digital voltmeter (SE-9589)– h/e Apparatus, (AP-9368*)

– h/e Apparatus Accessory Kit, (AP-9369*)

– Mercury Vapor Light Source, (OS- 9286*)

Installing the Batteries

The h/e Apparatus requires two 9-volt batteries (supplied

but not installed). The battery compartment is accessed by

loosening the thumbscrew on the rear end panel, and re-

moving the cover plate.

NOTE: The h/e Apparatus can also be powered

using a ±9 V dual power supply. Just remove thebatteries and connect +9 V to the "+6 V MIN" bat-

tery test terminal and -9 V to the "-6 V MIN" bat-

tery test terminal.

Battery Voltage Check

Although the h/e Apparatus draws only a small amount of

current and batteries normally last a long time, it's a good

idea to check the output voltage before each use. Battery

test points are located on the side panel of the Apparatus

near the ON/OFF switch. Batteries functioning below the

recommended minimum operating level of 6 volts may

cause erroneous results in your experiments.

To check the batteries, use a voltmeter to measure be-

tween the OUTPUT ground terminal and each

BATTERY TEST terminal (-6V MIN and +6V MIN).

If either battery tests below its minimum rating, it should

be replaced before running experiments.

Figure 4. Battery Test Points

Battery TestTerminals

GroundTerminal

ON/OFFSwitch* These items may be purchased separately from PASCO

scientific, or together as an AP-9370 h/e System.

Filters

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Equipment Setup

The standard setup for h/e experiments is shown in

Figure 5. Details for setting up the apparatus aredescribed below.

1. The Light Source design allows simultaneous connec-

tion of two Light Aperture assemblies: one on the

front and one on the back. If you are using only one

Light Aperture and h/e Apparatus, install the LightBlock (supplied with the Accessory Kit) in the mount-

ing groove closest to the body of the housing on the

back of the Light Source (see Figure 6).

2. Slide the Light Aperture Assembly into the center

mounting groove on the front of the Light Source.

Secure it in place by finger-tightening the two thumb-

screws against the front of the Light Source

housing.

3. The Lens/Grating Assembly mounts on the support

bars of the Light Aperture Assembly (Figure 7).Loosen the thumbscrew, slip it over the bars, and

finger-tighten the thumbscrew to hold it securely.

NOTE: The grating is blazed to produce the

brightest spectrum on one side only. During your

experiment, you may need to turn the Lens/Grating

Assembly around in order to have the brightest

spectrum on a convenient side of your lab table.

Coupling Bar Assembly

Light ApertureAssembly

Lens/GratingAssembly

Support Base Assembly

h/e Apparatus

Light Block

LightSource

Press to discharge theinstrument.

ON/OFF Switch

THE CONTROLS

Connect to a digitalvoltmeter (the output is adirect measurement ofthe stopping potential).

Figure 7. Lens/Grating Mounting Detail

Rear Channelof MercuryLight Source

Light Block

Figure 6. Installing the Light Block

Figure 5. Equipment Setup Using a Mercury Vapor Light Source and the h/e Apparatus

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4. Turn on the Light Source and allow it to warm up for

five minutes. Check the alignment of the Light Source

and the Aperture by looking at the light shining on the

back of the Lens/Grating assembly. If necessary, adjust

the back plate of the Light Aperture Assembly by loos-

ening the two retaining screws (Figure 8) and sliding

the aperture plate left or right until the light shines di-

rectly on the center of the Lens/Grating Assembly.

5. Insert the Coupling Bar assembly into the lower

mounting groove of the Light Source (Figure 5). Se-

cure in place by tightening the thumbscrew against the

front of the Light Source housing.

6. Remove the screw from the end of the Support Base

rod. Insert the screw through the hole in the Support

Base plate and attach the rod to the Support Base plate

by tightening the screw (use Phillips drive screwdriver).

7. Place the h/e Apparatus onto the Support Base

Assembly.

8. Place the Support Base assembly over the pin on the

end of the Coupling Bar assembly.

9. Connect a digital voltmeter (DVM) to the OUTPUT

terminals of the h/e Apparatus. Select the 2V or 20V

range on the meter.

10. Set the h/e Apparatus directly in front of the MercuryVapor Light Source. By sliding the Lens/Grating as-

sembly back and forth on its support rods, focus the

light onto the white reflective mask of the h/e Appara-

tus (Figure 9).

11.Roll the light shield of the Apparatus out of the way to

reveal the white photodiode mask inside the Appara-

tus. Rotate the h/e Apparatus until the image of the

aperture is centered on the window in the photodiodemask. Then tighten the thumbscrew on the base

support rod to hold the Apparatus in place.

12. As in step 9, slide the Lens/Grating assembly back and

forth on its support rods, until you achieve the sharpest

possible image of the aperture on the window in the

photodiode mask. Tighten the thumbscrew on the Lens/

Grating assembly and replace the light shield.

13. Turn the power switch ON. Rotate the h/e Apparatus

about the pin of the Coupling Bar Assembly until one

of the colored maxima in the first order shines directly

on the slot in the white reflective mask. Rotate the h/e

Apparatus on its support base so that the same spectral

maxima that falls on the opening in the White Reflec-

tive Mask also falls on the window in the photodi-

ode mask.

NOTE: The white reflective mask on the h/e

apparatus is made of a special fluorescent material.

This allows you to see the ultraviolet line as a blue

line, and it also makes the violet line appear more

blue. You can see the actual colors of the light if

you hold a piece of white non-fluorescent materialin front of the mask. (The palm of your hand works

in a pinch, although it fluoresces enough that the

UV line will still be visible.)

When making measurements it is important that

only one color falls on the photodiode window.

There must be no overlap from adjacent spectral

maxima.

Figure 9. h/e Light Shield

Figure 8. Light Aperture Adjustment

Light Shield(shown tilted tothe open position)

Window toWhite PhotodiodeMask

Base Support Rod

WhiteReflectiveMask

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14. Press the “PUSH TO ZERO” button on the side panel

of the h/e Apparatus to discharge any accumulated po-

tential in the unit's electronics. This will assure the Ap-

paratus records only the potential of the light you are

measuring. Note that the output voltage will drift with

the absence of light on the photodiode.

15. Read the output voltage on your digital voltmeter. It isa direct measurement of the stopping potential for thephotoelectrons. (See Theory of Operation in the Tech-nical Information section of the manual for an expla-nation of the measurement.)

NOTE: For some apparatus, the stopping poten-

tial will temporarily read high and then drop down

to the actual stopping potential voltage.

All values except wavelength for yellow line are

from Handbook of Chemistry and Physics, 46th ed .

The wavelength of the yellow was determined ex-

perimentally using a 600 line/mm grating.

NOTE: The yellow line is actually a doublet

with wavelengths of 578 and 580mm.

Yellow 5.18672E+14 578

Green 5.48996E+14 546.074

Blue 6.87858E+14 435.835

Violet 7.40858E+14 404.656

Ultraviolet 8.20264E+14 365.483

Color Frequency (Hz) Wavelength (nm)

Figure 10. The Three Orders of Light Gradients

Using the Filters

The (AP-9368) h/e Apparatus includes three filters: one

Green and one Yellow, plus a Variable Transmission Filter.

The filter frames have magnetic strips and mount to the out-

side of the White Reflective Mask of the h/e Apparatus.

Use the green and yellow filters when you're using the

green and yellow spectral lines. These filters limit higher

frequencies of light from entering the h/e Apparatus. This

prevents ambient room light from interfering with thelower energy yellow and green light and masking the true

results. It also blocks the higher frequency ultraviolet light

from the higher order spectra which may overlap with

lower orders of yellow and green.

The Variable Transmission Filter consists of computer-

generated patterns of dots and lines that vary the intensity

(not the frequency) of the incident light. The relative trans-

mission percentages are 100%, 80%, 60%, 40%, and 20%.

1 s t O r d e r

2 n d

O r d e r Ultraviolet

3 r d O r d e r

VioletBlue

GreenYellow

White

Green & Yellow Spectral linesin 3rd Order are not Visible.

2nd and 3rd Order Overlap

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According to the photon theory of light, the maximum kinetic energy, KE max, of photoelectronsdepends only on the frequency of the incident light, and is independent of the intensity. Thus

the higher the frequency of the light, the greater its energy.

In contrast, the classical wave model of light predicted that KE max

would depend on light inten-

sity. In other words, the brighter the light, the greater its energy.

This lab investigates both of these assertions. Part A selects two spectral lines from a mercury

light source and investigates the maximum energy of the photoelectrons as a function of the

intensity. Part B selects different spectral lines and investigates the maximum energy of the

photoelectrons as a function of the frequency of the light.

Setup

Set up the equipment as shown in the diagram below. Focus the light from the Mercury Vapor

Light Source onto the slot in the white reflective mask on the h/e Apparatus. Tilt the Light

Shield of the Apparatus out of the way to reveal the white photodiode mask inside the Appara-

tus. Slide the Lens/Grating assembly forward and back on its support rods until you achieve the

sharpest image of the aperture centered on the hole in the photodiode mask. Secure the

Lens/Grating by tightening the thumbscrew.

Align the system by rotating the h/e Apparatus on its support base so that the same color light

that falls on the opening of the light screen falls on the window in the photodiode mask, with no

overlap of color from other spectral lines. Return the Light Shield to its closed position.

Check the polarity of the leads from your digital voltmeter (DVM), and connect them to the

OUTPUT terminals of the same polarity on the h/e Apparatus.

Experiment 1: The Wave Model of light vs. the Quantum Model

Experiment 1. Equipment Setup

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Procedure

Part A

1. Adjust the h/e Apparatus so that only one of the spectral colors falls upon the opening of the mask

of the photodiode. If you select the green or yellow spectral line, place the corresponding colored

filter over the White Reflective Mask on the h/e Apparatus

2. Place the Variable Transmission Filter in front of the White Reflective Mask (and over the colored

filter, if one is used) so that the light passes through the section marked 100% and reaches the pho-

todiode. Record the DVM voltage reading in the table below.

Press the instrument discharge button, release it, and observe approximately how much time is re-

quired to return to the recorded voltage.

3. Move the Variable Transmission Filter so that the next section is directly in front of the incoming

light. Record the new DVM reading, and approximate time to recharge after the discharge button

has been pressed and released.

Repeat Step 3 until you have tested all five sections of the filter.

Repeat the procedure using a second color from the spectrum.

Color #1(name)

Color #2(name)

%Transmission Stopping Potential Approx. ChargeTime

100

80

60

40

20

%Transmission Stopping Potential Approx. Charge

Time

100

80

60

40

20

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Light Color

Yellow

Green

Blue

Violet

Ultraviolet

Stopping Potential

Part B

1. You can easily see five colors in the mercury light spectrum. Adjust the h/e Apparatus so that

only one of the yellow colored bands falls upon the opening of the mask of the photodiode.

Place the yellow colored filter over the White Reflective Mask on the h/e Apparatus.

2. Record the DVM voltage reading (stopping potential) in the table below.

3. Repeat the process for each color in the spectrum. Be sure to use the green filter when measur-

ing the green spectrum.

Analysis

1. Describe the effect that passing different amounts of the same colored light through the Vari-

able Transmission Filter has on the stopping potential and thus the maximum energy of the

photoelectrons, as well as the charging time after pressing the discharge button.

2. Describe the effect that different colors of light had on the stopping potential and thus the

maximum energy of the photoelectrons.

3. Defend whether this experiment supports a wave or a quantum model of light based on yourlab results.

Explain why there is a slight drop in the measured stopping potential as the light intensity is

decreased.

NOTE: While the impedance of the zero gain amplifier is very high (♠1013 Ω), it is not

infinite and some charge leaks off. Thus charging the apparatus is analogous to filling a

bath tub with different water flow rates while the drain is partly open.

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Notes

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According to the quantum model of light, the energy of light is directly proportional to itsfrequency. Thus, the higher the frequency, the more energy it has. With careful experimentation,

the constant of proportionality, Planck's constant, can be determined.

In this lab you will select different spectral lines from mercury and investigate the maximum en-

ergy of the photoelectrons as a function of the wavelength and frequency of the light.

Setup

Set up the equipment as shown in the diagram below. Focus the light from the Mercury Vapor

Light Source onto the slot in the white reflective mask on the h/e Apparatus. Tilt the Light Shield

of the Apparatus out of the way to reveal the white photodiode mask inside the Apparatus. Slide

the Lens/Grating assembly forward and back on its support rods until you achieve the sharpest im-

age of the aperture centered on the hole in the photodiode mask. Secure the Lens/Grating by tight-ening the thumbscrew.

Align the system by rotating the h/e Apparatus on its support base so that the same color light that

falls on the opening of the light screen falls on the window in the photodiode mask with no overlap

of color from other spectral bands. Return the Light Shield to its closed position.

Check the polarity of the leads from your digital voltmeter (DVM), and connect them to the OUT-

PUT terminals of the same polarity on the h/e Apparatus.

Experiment 2: The Relationship between Energy,Wavelength, and Frequency

Experiment 2. Equipment Setup

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Procedure

1. You can see five colors in two orders of the mercury light spectrum. Adjust the h/e Apparatus

carefully so that only one color from the first order (the brightest order) falls on the opening of

the mask of the photodiode.

2. For each color in the first order, measure the stopping potential with the DVM and record that

measurement in the table below. Use the yellow and green colored filters on the Reflective

Mask of the h/e Apparatus when you measure the yellow and green spectral lines.

3. Move to the second order and repeat the process. Record your results in the table below.

Analysis

Determine the wavelength and frequency of each spectral line. Plot a graph of the stopping

potential vs. frequency.

Determine the slope and y-intercept. Interpret the results in terms of the h/e ratio and the W O /e

ratio. Calculate h and W O.

In your discussion, report your values and discuss your results with an interpretation based ona quantum model for light.

First Order Wavelength Frequency Stopping Potential

Color nm x1014 Hz volts

Yellow

Green

Blue

Violet

Ultraviolet

Second Order Wavelength Frequency Stopping PotentialColor nm x1014 Hz volts

Yellow

Green

Blue

Violet

Ultraviolet

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Theory of Operation

In experiments with the h/e Apparatus, monochromaticlight falls on the cathode plate of a vacuum photodiode

tube that has a low work function, W 0. Photoelectrons

ejected from the cathode collect on the anode.

The photodiode tube and its associated electronics have a

small capacitance which becomes charged by the photo-

electric current. When the potential on this capacitance

reaches the stopping potential of the photoelectrons, the

current decreases to zero, and the anode-to-cathode volt-

age stabilizes. This final voltage between the anode

and cathode is therefore the stopping potential of the

photoelectrons.To let you measure the stopping potential, the anode is

connected to a built-in amplifier with an ultrahigh input

impedance (> 1013 Ω), and the output from this amplifier

is connected to the output jacks on the front panel of the

apparatus. This high impedance, unity gain (Vout/Vin = 1)

amplifier lets you measure the stopping potential with a digi-

tal voltmeter.

Due to the ultra high input impedance, once the capacitor

has been charged from the photodiode current it takes a

long time to discharge this potential through some leak-

age. Therefore a shorting switch labeled “PUSH TO

Zero” enables the user to quickly bleed off the charge.

However, the op-amp output will not stay at 0 volts after

the switch is released since the op-amp input is floating.

Due to variances in the assembly process, each appara-

tus has a slightly different capacitance. When the zero

switch is released, the internal capacitance along with

the user's body capacitance coupled through the switch

is enough to make the output volatge jump and/or os-

cillate. Once photoelectrons charge the anode the input

voltage will stabilize.

Technical Information

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h/e Apparatus and h/e Apparatus Accessory Kit 012-04049J

14 ®

2

R11K

J1

J2

OUTPUT

+9V

D1

1N914

D21N914

7

4

6

8

U1AD549JH

3

-9V

PD1VACUUMPHOTODIODE1P39

84

S2PUSH TOZERO

P3-3 J3-3

J3-4 P3-4

J3-4 P1-4

J3-4 P1-4

J3-5P3-5

BAT 1

BAT 2

+

_

+

_

J1-5 P1-5 P2-1

J1-1 P1-1 P2-2

J2-1

J2-2

S1ON/OFF

J2-5

J2-4 P2-4

P2-5

-9V

+9VR21K

R31K

P3-1 J3-1

P3-2 J3-2

J3

J4

+6V MIN

-6V MIN

BATTERY TEST

ON OFF

+

Schematic Diagram

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012-04049J h/e Apparatus and h/e Apparatus Accessory Kit

17 ®

Contacting Technical Support

Before you call the PASCO Technical Support staff, itwould be helpful to prepare the following information:

If your problem is with the PASCO apparatus, note:

Title and model number (usually listed on the

label);

Approximate age of apparatus;

A detailed description of the problem/sequence of

events (in case you can’t call PASCO right away,

you won’t lose valuable data);

If possible, have the apparatus within reach when

calling to facilitate description of individual parts.

If your problem relates to the instruction manual,

note:

Part number and revision (listed by month and

year on the front cover);

Have the manual at hand to discuss your

questions.

Technical Support

Feed-Back

If you have any comments about this product or thismanual please let us know. If you have any suggestions

on alternate experiments or find a problem in the

manual please tell us. PASCO appreciates any cus-

tomer feed-back. Your input helps us evaluate and

improve our product.

To Reach PASCO

For Technical Support call us at 1-800-772-8700

(toll-free within the U.S.) or (916) 786-3800.

ax: (916) 786-3292

e-mail: [email protected]

web: www.pasco.com

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