hci seminar fall 2015
TRANSCRIPT
Interaction Design Rhetoric
Omar Sosa-Tzec School of Informatics & Computing Indiana University Bloomington
info I609 HCI Seminar Fall 2015
A quest for an account of the rhetoricity of HCI and the so-called UX… whatever that means
What is this presentation about?
Checking-in
Checking-in
• Persuasive Technology 2015 10th International Conference on Persuasive Technology
Checking-in
• Persuasive Technology 2015 10th International Conference on Persuasive Technology
• LearnxDesign 2015The 3rd International Conference for Design Education Researchers
Checking-in
• Persuasive Technology 2015 10th International Conference on Persuasive Technology
• LearnxDesign 2015The 3rd International Conference for Design Education Researchers
• Critical Alternatives 20155th Decennial Aarhus Conference
Rhetoric
Visual Rhetoric
HCI
Design
User Experience
?Visual Argumentation Visual Appeal & Persuasion Rhetorical Composition & Criticism
Interaction Criticism (IC) + HCI Hermeneutics Semiotic Engineering Metaphor in HCI
Comm Des Infodesign UID
Motivation + Quest
Exploration of rhetorical appeals, operations and figures in UI/UX Design
Sosa-Tzec, O., Siegel, M.A., and Brown, P. (2015). Exploration of Rhetorical Appeals, Operations, and Figures in UI/UX Design. In Proc. of LearnxDesign 2015. The 3rd International Conference for Design Education Researchers. DRS//Cumulus//Design-ed
Argument
• The three modes of appeal (logos, ethos, pathos) fluctuate during the UX
Argument
• The three modes of appeal (logos, ethos, pathos) fluctuate during the UX
• Rhetorical operations (addition, subtraction, inversion, substitution) provide a vocabulary to describe the adjustments of an interface from one platform to another
Argument
• The three modes of appeal (logos, ethos, pathos) fluctuate during the UX
• Rhetorical operations (addition, subtraction, inversion, substitution) provide a vocabulary to describe the adjustments of an interface from one platform to another
• Rhetorical figures (tropes and schemes) provide a vocabulary to describe both interface and interactions
What did we do?
Rhetorical handbookAn illustrated manual for graphic designers
‣Ehses & Lupton (1988)
‣NSCAD student work
‣Application of rhetorical concepts in graphic design
Modes of Appeal Rhetorical Operations Rhetorical Figures
‣ “Rhetoric and Design” (Ehses, 1987)
‣ Interview
‣Selected Bibliography
‣Three modes of appeal
‣Rhetorical operations
‣Rhetorical figures
‣More student work
Extracts
Other references (Online/Offline)
Illustration of Concepts
(Desktop, Web, Mobile)
What is our beta version about?
What did we observe?
Logos, ethos, and pathos fluctuate UX-wise
Logos, ethos, and pathos fluctuate UX-wise
Yahoo Weather App for iOS (initial screen) Yahoo Weather App for iOS
Rhetorical operations describe UI adjustments
Bloomberg Billionaires – The web version is the standard composition
Rhetorical operations describe UI adjustments
Bloomberg Billionaires – The mobile version is the result of the application of rhetorical operations
Addition + Subtraction + Inversion Subtraction + Inversion Inversion + Subtraction
Rhetorical figures describe interaction design
Alliteration repeats the initial parts of elements in a sequence.(Ehses & Lupton, 1988)
Clear for iOS
Ellipses deliberately omits elements from a statement. (Ehses & Lupton, 1988)
Vine web interface
Rhetorical figures describe interaction design
What does it mean?
1.The UI/UX rhetorical handbook would be used as a framework to engage designers in discussion and reflection upon possible meanings conveyed by the interface composition as the user interacts with the software
‣Denotation
‣Connotation
2.The UI/UX rhetorical handbook offers a vocabulary for UI/UX designers to analyze, conceptualize, and critique interfaces
‣To go “beyond” the figures of metaphor and metonymy
2.The UI/UX rhetorical handbook offers a vocabulary for UI/UX designers to analyze, conceptualize, and critique interfaces
‣To go “beyond” the figures of metaphor and metonymy
‣To move away from the skeuomorphic “origin” of interfaces
2.The UI/UX rhetorical handbook offers a vocabulary for UI/UX designers to analyze, conceptualize, and critique interfaces
‣To go “beyond” the figures of metaphor and metonymy
‣To move away from the skeuomorphic “origin” of interfaces
‣To consider interfaces as a kind of visual artifacts with its particular materials and ways to be shaped
2.The UI/UX rhetorical handbook offers a vocabulary for UI/UX designers to analyze, conceptualize, and critique interfaces
‣To go “beyond” the figures of metaphor and metonymy
‣To move away from the skeuomorphic “origin” of interfaces
‣To consider interfaces as a kind of visual artifacts with its particular materials and ways to be shaped
‣To consider interfaces as visual artifacts that affect people's lives, beliefs, and attitudes
3.The UI/UX rhetorical handbook would function to introduce UI/UX designers to rhetoric (classic and contemporary)
‣To consider software as a form of argument
3.The UI/UX rhetorical handbook would function to introduce UI/UX designers to rhetoric (classic and contemporary)
‣To consider software as a form of argument
‣To have a better comprehension of persuasion and persuasive technology
3.The UI/UX rhetorical handbook would function to introduce UI/UX designers to rhetoric (classic and contemporary)
‣To consider software as a form of argument
‣To have a better comprehension of persuasion and persuasive technology
‣ To create a link with other contemporary approaches in HCI, including interaction criticism, sustainability and feminism
Software as rhetorical argument
Sosa-Tzec, O., Stolterman, E. , and Siegel, M.A. (2015). Gaza Everywhere: exploring the applicability of a rhetorical lens in HCI. In Proc. Critical Alternatives 2015. The 5th Decennial Aarhus Conference.
Argument
• Software could be regarded as a visual (interactive) enthymeme, the form of the rhetorical argument
• “Gaza Everywhere” illustrates a case of application software working as enthymeme
• The paper suggests the use of rhetoric as a generative tool to be part of HCI/UX design pedagogy
Why do we care?
Rhetoric HCIThe applicability of
a rhetorical lens in HCI
?
Rhetoric HCI
Enthymeme
?
Speaker delivering arguments in order to win an audience
Truncated syllogism (leaving a premise unstated)
Rhetoric HCI
Enthymeme
Visual Argumentation
?
Rhetoric HCI
Visual Argumentation
Enthymeme
?
Rhetoric HCI
Visual Argumentation
Enthymeme
?
The possibility of visual arguments
“Hearts” by United Colors of Benneton (1996)
What did we do?
Source/screenshots from: http://ahmadnassri.github.io/gaza-everywhere/
Gaza Everywhere
Source/screenshots from: http://ahmadnassri.github.io/gaza-everywhere/
Gaza Everywhere
Source/screenshots from: http://i100.independent.co.uk/article/gaza-everywhere-app-highlights-true-scale-of-humanitarian-crisis--lJ7Dz3JgQg
Publication on i100 from The Independent
Source/screenshots from: http://i100.independent.co.uk/article/gaza-everywhere-app-highlights-true-scale-of-humanitarian-crisis--lJ7Dz3JgQg
Publication on i100 from The Independent
Source/screenshots from: http://i100.independent.co.uk/article/gaza-everywhere-app-highlights-true-scale-of-humanitarian-crisis--lJ7Dz3JgQg
Publication on i100 from The Independent
• Gaza Everywhere's intent is not oriented to provide a territorial truth
• Gaza Everywhere's intent is not oriented to provide a territorial truth
• Each user has a different awareness of the conflict in the Gaza Strip, which affects the perception of the application's intent
• Gaza Everywhere's intent is not oriented to provide a territorial truth
• Each user has a different awareness of the conflict in the Gaza Strip, which affects the perception of the application's intent
• Not only the interactive map, but the whole user interface (interactive map, stats, information design, and Twitter embedded timeline) functions to support the detected or interpreted claim
What did we observe?
• Unlike other traditional forms of visual enthymeme, Gaza Everywhere allows the user to play with the composition at will
• Unlike other traditional forms of visual enthymeme, Gaza Everywhere allows the user to play with the composition at will
• Interaction and experiential knowledge help the user to fill in the unstated premise
• Unlike other traditional forms of visual enthymeme, Gaza Everywhere allows the user to play with the composition at will
• Interaction and experiential knowledge help the user to fill in the unstated premise
• The user might revisit the detected or interpreted claim, which makes the rhetorical/persuasive effect of Gaza Everywhere evolve with the user
What does it mean?
user
user
designer
ij
kuser
user
User ExperienceContext of Use
appl. software(visual enthymeme)
Discourse
Future Directions
• Dialectical or rhetorical (visual interactive) argumentation?
If software is about argumentation…
• Dialectical or rhetorical (visual interactive) argumentation?
• How do these efforts and ideas relate to Procedural Rhetoric (Bogost, 2010), Persuasive Design (Buchanan, 1985; Redström, 2006), and Persuasive Technology (Fogg, 2003)?
If software is about argumentation…
• Dialectical or rhetorical (visual interactive) argumentation?
• How do these efforts and ideas relate to Procedural Rhetoric (Bogost, 2010), Persuasive Design (Buchanan, 1985; Redström, 2006), and Persuasive Technology (Fogg, 2003)?
• How do these efforts and ideas relate to Interface Criticism (Andersen & Pold, 2011), Interaction Criticism (Bardzell, 2011), and other work in Humanistic HCI (Bardzell & Bardzell, 2015)?
If software is about argumentation…