happiness+culture lab: catalysts for business growth
TRANSCRIPT
Happiness+CultureCatalysts for Business Growth
a Zen Doughboy Happiness+Culture Lab
October 2015
JanitorBiochemistry Major
Nonprofit Board MemberBusiness Mentor
Serial Entrepreneur
Anthony Ware, Catalyst & CEOZen Doughboy
Social:@zendoughboy
LinkedIn:linkedin.com/in/anthonyware
Email:[email protected]
Phone:+1 317 426 0239
● ROI of Happiness+Culture● Science for Happiness+Culture● Work/Life Balance Myth● Business Case for Happiness+Culture
By the end of this Lab...
“You must unlearn what you have learned”
–Yoda
Hypothesis
Why did you get out of bed today?
What does happiness mean to you?
What does culture mean to you?
Happiness + Culture = Human
Happiness + Culture
Ping Pong Tables
Science-based
Positive Psychology
Flow
Self-Awareness
Compassion
Empathy
Work/Life Myth
67%
Gallup 2014
$500B+
“Like attracts like, a fact which is indisputable.”
–Napoleon Hill
Happy Humans
SuccessfulBusiness
Harter et al. 2010, Causal Impact of Employee Work Perceptions on the Bottom Line of Organizations
2x More Impact
Happiness and Culture can Scale
Culture is the secret formula of your business.
no two business cultures are the same
“...culture, engagement, and employee retention are now the
top talent challenges facing business leaders.”
–Deloitte, 2015
Happiness+Culture by Design
Human Define Ideate Co-Create Share
Adapted from Design Thinking Model by Stanford Design School
PurposeValues
Behaviors
Happiness+Culture as Catalysts
Better Retention
Sick Leave 66% (Forbes)
Burnout 125% (HBR)
Turnover 51% (Gallup)
Happiness+Culture as Catalysts
Harvard Business Review
More Engagement
Sales 37% (Martin Seligman)
Productivity 31% (Greenberg & Arawaka)
Creativity 300% (HBR)
Profits 22-33% (HBR)
Happiness+Culture as Catalysts
Harvard Business Review
20 FTEs 75 FTEs 100 FTEs
Happier employees are healthier people…decrease in sickness absence by just 1 day per employee would benefit you by:
$3,333 $12,500 $16,667
Happier employees don't leave as often…10% reduction in staff turnover would benefit you by:
$5,120 $19,200 $25,600
Happier employees are more productive…1% increase in productivity would benefit you by:
$8,000 $30,000 $40,000
Helping your employees become happier could benefit you at least: $16,453 $61,700 $82,267
Assumptions● Figure based on the national average salary of $40,000, and assumes 40% overhead and 240 annual working days.● Figure based on the assumption that the cost of recruiting, training and covering someone leaving is approximately
equivalent to 40% of their annual salary – here taken to be $40,000.
Happiness+Culture as Catalysts
“Leadership is in charge of the culture. Everything stems from the top. If the
system is broken, it's their fault.”–Gary Vaynerchuk
Commitment
Mindset = No more status quo
Intention = Focused
Resources = Time and Money
CEO must believe people are you #1 value.
Self-Awareness
Know the current challenges…
...think happiness and culture are like rainbows and unicorns
...won’t let go of status quo
...resistant to change
Human Experiences
Unlimited vacation
Parental leave
Ask and listen your employees?
Informal 1-on-1 convos
New hire welcome days
Celebrate success and failure
Why are you in business beyond making money?
Why do you do what you do?
Purpose
What are the three most important principles that should guide our decisions?
Values
Action
Do our actions reflect our values?
Are there times when we don’t do what we say we do?
Happiness+Culture at Work Surveyresults for individuals and your business
Reflection by Employees
Granular Reports for Management
Measure
Measure
Employee referrals for new hires
Speaking engagements by your team
Sales leads from your team
Be the Ecologist...
How can we help?
For:Questions
Information on Zen Doughboy Services
[email protected]+1 317 426 0239www.zendoughboy.com
@zendoughboy