gtface: business intelligence (bi - presentation)
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vContact: | www.gtFace.com | [email protected] | (+353) 851 261 081
BUSINESS INTELLIGENCE (BI)
Our clients
Our team
10+ yearson the market
300+specialists
5+ yearsof experiencein Business Intelligence (BI)
40+specialists inBusiness Intelligence (BI)
How can we help you?
Business Intelligence
Big data Data integration Data warehouses
Maintaining,administration and system development
Customer Intelligence
Data Quality Management
Master Data Management
Reports Data analysisMobile Business Intelligence
Businesscase
ProblemKnowledge of the company is usually spread in manyIT systems: ERP, CRM, Accounting System, CirculationSystem documents, Intranet, etc.
Each system has a limited range of reports, whichusually can not be extended
Decision makers in the company are not able toobtain a complete picture of the company and itsdecisions must be based only on intuition
SolutionConstruction of Stage database integrating data from allmajor IT systems in the enterprise
Preparation of data warehouse grouping data according totheir relevance business, not broken down into IT systemsfrom which they come
Implementation of modern reporting tool enabling reports,advanced analysis and presentation of data on mobiledevices
EffectEasy access to data from different sources
Providing employees an opportunity to doing reports bythemselves
Improving work of managers and other decision makers byproviding them reliable and easily accessible information
Building of data warehouse
Lead Management ProblemAn extensive sales network (115 branches) and a large number of retailers (around 2500 )
Complicated sales process
There is no possibility of verifying the effectiveness of sales and finding weaknesses in the sales process
SOLUTIONBusiness requirements analysis
Integration of data from different systems
Preparation Lead Management data space in data warehouse
Preparation of custom reports for :
EFFECTAcquisition of control of all 2,500 dealers in 115 branch offices
Finding the weakest points in the process and eliminate them
Weekly verification of sales effectiveness at all levels of the organization
sales managers in branches
Call centeremployees of company’s central units
Advisersof commercial network
Board of Directors
ProblemKnowledge about customers is spread in many ITsystems: CRM, customer base, surveys, orders,complaints, Internet, etc.
Expensive and inefficient advertising is being made tofind clients
Lack of a comprehensive view of the customer
SolutionIntegration of data from different systems into a datawarehouse
Data analysis to identify the characteristics of customers
Preparation of a plan and specifications for marketingcampaigns
EffectThe possibility of comprehensive analysis of customerinteraction with the company (customer experience)
Allowing the preparation of dedicated marketing campaigns forsmall but specified customer groups
Increase of effectiveness of marketing communications inrelation to its cost
360 degrees knowledge about the client
Data qualityPROBLEM
The company already has a data warehouse and a reporting system. Unfortunately, the collected data have poor quality:duplicate, incomplete, inconsistent and imprecise
Preparation of reports based on low grade takes long time and generates high costs
Making decisions based on such data is exposed to a high risk of error
SOLUTIONImprovement of data quality through the use of Data Quality Tools
Process of profiling data, which consists of:
EFFECTEnsuring adequate data quality level
Streamlining and reducing the costs of preparing reports
Increasing the effectiveness of systems based on the data, eg. reporting, communication profiled to customers
data standarization data correction data consolidation data enrichment
