growing business to china with jd worldwide malaysia

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Growing Business to China with JD Worldwide Malaysia Flagship Store

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Page 1: Growing Business to China with JD Worldwide Malaysia

Growing Business to China

with JD Worldwide

Malaysia Flagship Store

Page 2: Growing Business to China with JD Worldwide Malaysia

Contents

• Growing Business to China through Cross Border

eCommerce – Online Market Observations

• About JD Worldwide

• JD Worldwide Malaysia Flagship Store –

Structure & Relationship with Merchants

• How to Get Onboard with MDCC

• Timelines

• Growth Plan for 2020 & Beyond

• Q&A

Page 3: Growing Business to China with JD Worldwide Malaysia
Page 4: Growing Business to China with JD Worldwide Malaysia

China Will Become the Largest Retail Market

Page 5: Growing Business to China with JD Worldwide Malaysia
Page 6: Growing Business to China with JD Worldwide Malaysia
Page 7: Growing Business to China with JD Worldwide Malaysia
Page 8: Growing Business to China with JD Worldwide Malaysia
Page 9: Growing Business to China with JD Worldwide Malaysia

The Chinese Consumers

Page 10: Growing Business to China with JD Worldwide Malaysia

Consumer Upgrade in China

Page 11: Growing Business to China with JD Worldwide Malaysia
Page 12: Growing Business to China with JD Worldwide Malaysia
Page 13: Growing Business to China with JD Worldwide Malaysia

About JD.com

& JD Worldwide

Page 14: Growing Business to China with JD Worldwide Malaysia

Sustained, Rapid Growth

2012 2013 2014 2015 2016 2017 2018

Rapid Growth in GMV in Last Seven Years*

136.1

billion87.9

billion

12.6

billion

22.2

billion

44.1

billion

USD

Source: JD.com financial reports

*GMV calculated based on definition of largest industry peer; All exchange rates are calculated at the December 31, 2018 rate of 6.88:1

• China’s largest retailer, online or offline

• First Chinese internet company to make the Fortune

Global 200 list

• Strict “zero-tolerance” policy toward counterfeit goods.

Customers trust JD because the brand is a guarantee of

authenticity187.6

billion

243.0

billion

Page 15: Growing Business to China with JD Worldwide Malaysia

• China’s largest frozen and chilled e-commerce warehousing and delivery

network

Trusted by Discerning Consumers

• China’s largest retailer of consumer electronics and home appliances

• The most trusted fashion and lifestyle online shopping platform for

top brands

• The preferred shopping platform for home and life – providing the

highest quality home furnishings, household products and services

• China’s largest supermarket online or offline; top retailer for numerous

categories, including infant formula and diapers, milk, beer and cooking

oil.

Page 16: Growing Business to China with JD Worldwide Malaysia

Unparalleled Speed

• The only e-commerce platform in the world to provide

small-to-medium sized warehousing, oversized

warehousing, cross border, cold chain delivery,

frozen and chilled warehousing facilities, B2B and

crowdsourcing logistics

• Largest e-commerce logistics infrastructure in China

covering 99% of the country’s population

• JD.com has achieved rates of approximately 90% of

orders being delivered same- or next-day

Page 17: Growing Business to China with JD Worldwide Malaysia

Strategic Partnerships

March, 2014

• Reaches over 1 billion

Chinese consumers

through partnership with

Tencent

• Helps brands leverage the

most comprehensive

social + commerce

targeted marketing

program based on big data

• First-level access in

Wechat to reach lower-tier

city consumers.

June, 2016

• Over 300 Walmart stores in

China have a presence on

Dada-JD Daojia, JD.com's

joint venture for instant

delivery.

• Integrated inventory helps

improve delivery efficiency

for customers, optimizes

delivery routes for JD and

increases Walmart’s

inventory turnover rate

June, 2018

• Collaborates on a range of

strategic initiatives,

including joint

development of retail

solutions in regions

around the world

• Explores the creation of

next-generation retail

infrastructure solutions

Page 18: Growing Business to China with JD Worldwide Malaysia

The Future: Boundaryless Retail

JD is developing cutting-edge technology

solutions that enable consumers to buy

whatever they want, whenever and wherever

they want it. Now, it is also opening its

technology and infrastructure to brands,

retailers and other industries as part of its

“Retail as a Service” strategy.

Page 19: Growing Business to China with JD Worldwide Malaysia

Company begins

developing its own

logistics network.

2007

Following SARS

epidemic, online

business launches.

Largest Nasdaq IPO

of the year (ticker

“JD”).

Tencent becomes a

strategic partner.

Start offering logistics

service to third-party

merchants.

JD begins covering all

consumer categories.

Starts as brick-and-

mortar electronics

shop in Beijing.

JD launches marketplace

for third-party sellers.

1998 2004 2008 2010 2014 2015 2016

Our Milestones

Walmart becomes a

strategic partner.

First e-commerce

company in the world

to deploy delivery

drones.

2017 2018

JD Announces

establishment of JD

Logistics Business

Group.

Google becomes a

strategic partner.

Page 20: Growing Business to China with JD Worldwide Malaysia
Page 21: Growing Business to China with JD Worldwide Malaysia

Chinese Consumers: Embracing Cross-Border E-commerce

60 147412

7441,113

1,613

2,183

2,824

3,556

145%

181%

81%

50% 45% 35% 29% 26%

2013 2014 2015 2016 2017 2018E 2019E 2020E 2021E

Cross-Border E-commerce Retail Sales in China

Retail Sales (Billion RMB) Growth Rate

Rising Stage Boosting Stage Shuffle Stage Stable Development Stage

Source: :iResearch 2018.

Page 22: Growing Business to China with JD Worldwide Malaysia

Traditional Import Trading Cross-Border EC

Legal Entity Chinese local business Overseas business

Trademark and IP Requirements Chinese local registration Overseas registration only

Regulation / PolicyRegarded as bulk goods

with CFDA requirements

Regarded as personal articles

with no CFDA requirements

Tax Tariff + GST + VAT (GST + VAT)*70%(No Tariff)

Business complexity

Products to distributor,

then to exporters,

then to importers,

then to Chinese local distributors

Products sold directly to Chinese

consumers from overseas

Lead time for initiating business At least one year Three months

Comparison Between General Trade and Cross-Border E-Commerce

Page 23: Growing Business to China with JD Worldwide Malaysia

Beauty

ElectronicsHousehold Goods

Global retailers

Personal CareAuto

Accessories

Fashion

Food & Health

Supplement

Direct sales+

Marketplace

Shopping Without Borders

JD Worldwide Provides a Full Range of

Categories and a Flexible Business Model

Baby & Maternal

Page 24: Growing Business to China with JD Worldwide Malaysia

Suppliers

sea freight

air freight JD’s Domestic

Bonded Warehouse

JD’s domestics

logistics networks

Export

DeclarationChina

Customs

overseas delivery

JD’s Overseas

Transfer Center

Orders delivered within 1~5 days

◼ Short Delivery Time

◼ Low Logistics Cost

◼ High Inventory Pressure

◼ Suitable for FMCG

import

declaratio

n

➢ Import Bonded Warehouse - stock up foreign goods in JD’s domestic bonded warehouse

Customers

JD’s Fully-Owned Bonded Warehouses / Port of Entry

- Guangzhou

- Chongqing

- Shanghai

- Hangzhou

- Ningbo

- Zhengzhou

- Tianjin

- Qingdao

- Xiamen

And more warehouses will be built……

Import Bonded Warehouse

Page 25: Growing Business to China with JD Worldwide Malaysia

JD Worldwide

Malaysia Flagship Store

Structure

Page 26: Growing Business to China with JD Worldwide Malaysia

Foreword by Dr. Ong Kian Ming

Page 27: Growing Business to China with JD Worldwide Malaysia

Recognition

Page 28: Growing Business to China with JD Worldwide Malaysia

Malaysia Flagship Store-Vision

High Delivery Cost

Counterfeit Goods

Competition

Brand Awareness

Capital Pressure

Cultural Difference

Malaysia Flagship Store

Brands’entrance

One-stop solutions

collaboration JD Worldwide

Page 29: Growing Business to China with JD Worldwide Malaysia

Malaysia Flagship Store-KA Operation Support

KA/KA+ Mkt

Resources

Product

Selection Based

on Big Data

JD Finance JD Cloud

• Analyzing industry

& category

• Listing TOP SKUs

between JD &

Competitors

• Showing Cross-

border advantage

products

• Supply Chain

Financing

• Collaborating with

bank to attract

credit card users

and financing

accounts

• MDCC as third party partner as the

operator

• Joining new store support program

• Selecting products based on big data

from competitors and industry info

Charting Growth Journey

KA Resources Integration

• JD Cloud: Data support, CRM

• Logistics & financing solutions

IT/Logistics/FinancingCollaboration

• Setup Phase: KA store launch marketing

resources

• High-speed Growth Phase: 3 “Super”

promos, daily promos and coupons

• Stable Operations Phase: daily promos

and discount offers

Kick-Off

Marketing

Resources

Page 30: Growing Business to China with JD Worldwide Malaysia

Tools to Support You

Page 31: Growing Business to China with JD Worldwide Malaysia

Tools to Assist You (subject to change in 2020)

Page 32: Growing Business to China with JD Worldwide Malaysia

Timeline

Page 33: Growing Business to China with JD Worldwide Malaysia

Our Plan in 2020

Store Launch (August 2020)

JD Immersion Tour (Sept 2020)

Promo in Selected Cities in China with

Matrade

Visit Malaysia 2020 Omnichannel

Marketing

Malaysia-China KOL Programme

Malaysia Month

Vertical Promo each month

JD 618, 520, Singles Day, etc.

Special Incentives from Malaysian

Government

Page 34: Growing Business to China with JD Worldwide Malaysia

Thank You

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