green beat 09 utility experiences with smart energy

8/14/2019 Green Beat 09 Utility Experiences With Smart Energy

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UTILITY EXPERIENCES WITHUTILITY EXPERIENCES WITHSMART ENERGY PANELSMART ENERGY PANEL

Andres Carvallo, CIO, Austin EnergyAndres Carvallo, CIO, Austin EnergyPaul De MartiniPaul De Martini

VP Advanced Technology,VP Advanced Technology,

Southern California EdisonSouthern California EdisonDan YatesDan Yates

CEO and Founder ofCEO and Founder of OPowerOPower

HOST: Jesse Berst, Managing Director,HOST: Jesse Berst, Managing Director,

Global Smart EnergyGlobal Smart Energy


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Pa e 4 EDISON INTERNATIONAL

~3500 gWh of EESavings (2009 11)

CA 2020: Energy Policy Initiatives

202020182016201420122010

20%

RenewableGeneration

AB32ReduceGHG

Emissionsto

1990Levelsby2025

1 MillionSolar Roofsstatewide

500 MW of Large Scale Solar Rooftop Generation

~7300 gWh of EE Savings(2012 2020)

~ 400kPEVs

SmartConnectDR Goals

(~1000 MW)

Zero

EnergyHomes100%

50% of new

homes are 35%more efficient

than T24

90% of new

homes are 35%more efficient

than T24

33%RenewableGeneration

(Proposed)

1st Full Year ofMRTU market

operation

~100kPEVs

~25kPEVs

Policy Areas

Creation ofalternativeresourcemarkets

RPS BulkPower Integration

RPS DistributedPower Integration

TransportationElectrification

Energy Efficiency

& Demand Resp

Wholesale MarketStructure


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SCE Strategy for a Smarter, Cleaner Energy Future

SCE is doing its part to reduce greenhousegas emissions by providing its customers

with energy from renewable resources

Smart power delivery is needed to manage

greater diversity of supply and to optimizeexisting capacity

Smart metering enables customers to saveenergy and reduce peaks while improving

customer service and operational efficiency

Plug-in electric vehicles will achieve

transportation sustainability and enabledistributed energy storage systems

Innovation in Energy & Information Technologies will Deliver

Environmental Benefits & Customer Value


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SCE Smart Grid Development

~$1.5 Billion Capital* SmartGrid Development

* Project capital approved by CPUC in SCEs 2009 GRC & SmartConnect program

2009 2010 2011 2012

PEV Integration

Renewable Integration Tech Dev.

Advanced Load Control

Enhanced Outage Management

Expanded Distribution Automation

Centralized Remedial Action Scheme

Phasor Measurement

Substation Security Video Surveillance

Energy Management System Upgrade

Smart Metering

Building on Smart Foundation Built Over the Past Decade


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What is needed to realize a smarter grid?

Intelligent and communicating PEVs that integrate gracefullywith the grid

Cost effective energy storage at bulk transmission anddistribution

Commercial products based on open, non-proprietary standards

that are secure

Seemless and secure telecommunications infrastructure thatintegrates millions of intelligent devices to produce actionableinformation that is used to control the electric system

Workforce with the skills and knowledge to engineer, build,operate and maintain an electric grid with pervasive informationtechnology embedded


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Observations

Smart Grid is a journey that will be 20+ years in themaking

Personal computing was introduced 30 years ago

Portable cell phones were introduced 25 years ago

Public Internet was launched 20 years ago (DARPANet 40yrs ago)

Pace of technology adoption will need to consider policy,customer impact, utility operations and asset obsolesce

A smarter electric grid will become more interactive with

our customers lives thru the home, transportation andworkplace


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OPOWER COMPANY CONFIDENTIAL : DO NOT DISTRIBUTE 10

Introducing OPOWER Link Smart Grid and EEWe partner with utilities to help them revolutionize their capabilityto communicate with their customers.

Multi-channel approach; expert in behavioral science and direct marketing

Working with 20 utilities and providing our services to 2M homes.

UTILITY FACINGCUSTOMER FACING

CSR Tools

Analysis + M&V

Printed ComparativeEnergyReports Online EnergyData & Community Smart GridFeatures

Insight EngineInsight Engine


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Energy PlatformLaunchedPre-Energy Platform

Pre-Pilot Delta = ~ 0%

Post-Pilot Delta = ~ 2.4%

Our Energy Reporting Platform delivers real resultsIn every utility where our platform is deployed, it has become one of the

most impactful, cost effective mass-market efficiency programs


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What weve learned about the energy industry

Utilities: enterprise capability to engage and drive action- Energy efficiency; demand response; time-of-use rates: all these

programs only succeed with customer participation

Consumers: understanding and control over energy use- Prius owners with Humvee houses; shock of high bills; no idea

how to reduce usage

Regulators: lower energy demand and lower bills

- Defer investment in conventional power plants; lower emissions;

help customers keep bills low

Respect and understand a multiplicity of perspectives.


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What weve learned about consumers and energy

Simple: insights + analysis trumps real-time data

Relevant: target your messages very carefully

Actionable: dont just give data, give recommendations

Motivating: dont tell them what to do, tell them what others are doing

Hide the complexity in your products.

Use every channel your advantage

Mail: 85% engagement rates

Online: interaction with the motivatedPhone: Increase customer satisfaction with information


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Whats next in Smart Grid?

Increased focus on delivering value to the consumer.

green beat 09 utility experiences with smart energy

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