Last update: 12-07-2018

Grand Palladium Costa Mujeres Resort & SpaCATEGORY 5*ADDRESS Vialidad Paseo Mujeres, 77400 Cancun, Qroo, MéxicoTELEPHONE +529988685200E-MAIL Info.costamujeres@palladiumhotelgroup.comWEB Palladiumhotelgroup.comBUILT 2018TYPE OF HOTEL Holiday Resort,Events and Conferences,Family friendly .BOARD BASIS All Inclusive Premium.

RECEPTION SERVICES24-hour service Check-in: 3 pm Check-Out: 12pm

Languages spoken: Card payment: Late check out***

Upgrade* Currency exchange Courtesy showerCustomer Service Babysitter** Fax Service*Copy services* Custody Service NewspapersValet parking Wake-up call PorterBellboys

SERVICESFree Wi-Fi PC internet connection* Room ServiceWaiter service in the pool Car rental* Fire alarmPool towel Internal transport** Medical service*Laundry service* 24-hour security ParkingInfo Tours

Observations: *Extra charge **On request

HOTEL FACILITIESNum. rooms: 670 Lobbies: 1 Lifts:Swimming pools: 4 Restaurants: 1 Buildings: 6Beach Club: 1 A la carte Rest.: 8 Bars: 16Miniclubes/Babyclubes/TeenClubes Sporting facilities Conference roomsCatholic Church Zentropia Palladium Spa & Wellness Chemist´sBoutique• Gym Family SelectionJewelry• Gift Shop• Hairdresser•Sports facilities Observations: *Extra charge

ACCESSAirport km: 29 Taxi min: 35 Approx price €: -

DISABLEDAccessible rooms: 8 Level access: Yes Pool Access: Yes

BEACHBeach Access: Direct Lifeguard: Yes Sand color: White

B. CENTERBanquet: 6 Total Area: 1521 Max Capacity: 1050

BARS AND RESTAURANTSName Opening hours Reservation Dress code Smoking area Location

RestaurantsIsla Blanca Breakfast:07:00am-10:30am

Lunch :12:30pm-03:30pmDinner :06:00pm-10:30pm

- - - G P Costa Mujeres

A la carte RestaurantsPortofino (Italian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageEl Dorado (Steak House) Dinner :05:30pm-10:30pm - ✓ - Village

Chang Thai (Thai Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageSumptuori (Japanese Cuisine) Dinner :05:30pm-10:30pm - ✓ - Village

Boghali (Indian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageDinner Show Dinner :08:00pm-11:00pm ✓ - - Village

La Adelita (Mexican Kitchen) Dinner :05:30pm-10:30pm - ✓ - VillageBuffet & A la CartaRestaurants

The Nest Breakfast:07:00am-10:30amLunch :12:30pm-03:00pmDinner :06:00pm-10:30pm

- - - Family Selection Lobby

Beach Club11:00am-05:00pm - - -

Lobby barsCosta Mujeres 09:00am-00:00am - - - G P Costa Mujeres

Bars in RestaurantsBar (Trattoria) 05:30pm-10:30pm - - -

Bar (Mexicano) 05:30pm-10:30pm - - -Bar (Japones) 05:30pm-10:30pm - - -

Bar (Steak House) 05:30pm-10:30pm - - -Bar (Chic) 07:00pm-01:00am - - - Village

05:30pm-10:30pm - - -05:30pm-10:30pm - - -

BarsXtra Time Sports Bar 00:00am-00:00am - - - Village

Pool barsAqua 05:00pm-01:00am - - - Village

Niu 10:00am-06:00pm - - -Swim Up Bar

Splash 10:00am-08:00pm - - -Bar 09:00am-06:00pm - - - Village

Coffee shopPiacere 10:00am-00:00am - - - Village

Other barsElements 10:00am-06:00pm - - - Zentropia Spa & Wellness

Sky Lounge Bar00:00-00:00 - - -

Observations:*Dress code for gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants** Exclusive for clients of Zentropia Palladium Spa & Wellness* Chic Cabaret & Restaurant with extra charge** Exclusive for clients of Family Selection

ROOMS

TOTAL:670 Junior Suite Junior SuiteSwim Up Loft Suite

FamilySelection

Junior SuiteAmbassador

SuiteAmbassador

Suite Swim UpFamily

Selection LoftSuite

FamilySelection

AmbassadorSuite

Number of rooms 552 8 24 46 4 2 30 4m2 49.6 49.6 98 49.6 100 100 98 1002 Beds Queen Size ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓King size bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

TOTAL:670 Junior Suite Junior SuiteSwim Up Loft Suite

FamilySelection

Junior SuiteAmbassador

SuiteAmbassador

Suite Swim UpFamily

Selection LoftSuite

FamilySelection

AmbassadorSuite

Memory foam mattress ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Whirlpool bathtub ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Double sink ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓separate toilet. ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Second toilet - - ✓ - ✓ ✓ ✓ -Sofa Bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate living room - - ✓ - ✓ ✓ ✓ -Balcony or terrace ✓ - ✓ ✓ ✓ - ✓ ✓Terrace - ✓ - - ✓ ✓ - -Bathrobe and slippers ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Minibar ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Flat-screen TV 50" ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Electronic safe ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Iron and ironing board ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Tea and coffee-making facilities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Nespresso coffee maker - - - ✓ ✓ ✓ ✓ ✓Bathroom amenities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Amenities "Family Selection" - - - ✓ ✓ - ✓ ✓Hair dryer ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pillow menu - - - ✓ ✓ ✓ ✓ ✓Wake-up call ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Rooms for disabled guests ✓ - - ✓ ✓ - - -Desk ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓WIFI ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Magnifying mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Full length mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Scales ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pool towels ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Turn-down service - - - ✓ ✓ ✓ ✓ ✓Telephone* ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Xbox - - - - ✓ ✓ - -Private check in service - - - ✓ ✓ - ✓ ✓Concierge service - - - ✓ ✓ - ✓ ✓Centralized air conditioning ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Black out curtains ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Crib** ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Two floors - - ✓ - - - ✓ -24-hour room service - - - ✓ ✓ - ✓ ✓Room Service ✓ ✓ ✓ - ✓ ✓ - -Non smoking ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Ironing Service (max. 2 pieces perperson) - - - ✓ ✓ - ✓ ✓

Whirlpool preparation*** - - - ✓ ✓ - ✓ ✓Nightly amenity - - - ✓ ✓ - ✓ ✓Observations: *Extra charge

POOLSName Type Opening hours Area m2 Depth cm Location

Main Pool Family 08:00am-08:00pm 2068.47 150 Gp Costa MujeresPool 2 Family 08:00am-08:00pm 382,62 150 G P Costa Mujeres

Splash Pool Children 08:00am-08:00pm 348,2 40 G P Costa MujeresFamily Selection Family 08:00am-08:00pm 458,66 150 G P Costa Mujeres

Observations: Family Selection * exclusive for FS

KIDSCLUB Baby Club Kids Club Teens ClubYears 1-3 4-12 + 11Schedule 09:00am-08:00pm 09:00am-11:00pm 11:00am-00:00amLocation G P Costa Mujeres G P Costa Mujeres Village

ZENTROPIA PALLADIUM SPA & WELLNESSFacilities Water slides Steam roomsHot and cold waterwhirlpools

Dry and moist sauna

Relaxation area Foot shower withstones

“Eco meditative” coldbath

Cold Jacuzzi 1

Hot Jacuzzi 1 Round Jacuzzi withgooseneck

Ice cabin Sensations shower

Services Spa Beauty MassagesFacial treatments Body treatmentsLockers

Fitness Gym Dressing room

Observations: Extra charge

Copyright 2016 – PALLADIUM HOTEL GROUP – Data sheet subject to changes and additional charges that may apply to specific services.