Last update: 06-08-2018

Grand Palladium Costa Mujeres Resort & SpaCATEGORY 5*ADDRESS Vialidad Paseo Mujeres, 77400 Cancun, Qroo, MéxicoTELEPHONE +529988685200E-MAIL Info.costamujeres@palladiumhotelgroup.comWEB Palladiumhotelgroup.comBUILT 2018TYPE OF HOTEL Holiday Resort,Events and Conferences,Family friendly .BOARD BASIS All Inclusive Premium.

RECEPTION SERVICES24-hour service Check-in: 3 pm Check-Out: 12pm

Languages spoken: Card payment: Day pass*

Night pass* Late check out*** Upgrade*Express Check-Out Currency exchange Courtesy showerCustomer Service Babysitter*** Fax Service*Copy services* Custody Service NewspapersValet parking Wake-up call PorterBellboys

SERVICESFree Wi-Fi PC internet connection* Room ServiceWaiter service in the pool Car rental* Fire alarmPool towel Internal transport** Medical service*Laundry service* 24-hour security ParkingInfo Tours Shuttle service***

Observations: *Extra charge **On request

HOTEL FACILITIESNum. rooms: 670 Lobbies: 1 Lifts:Swimming pools: 4 Buildings: 6 Beach Club: 1Restaurants: 2 A la carte Rest.: 8 Bars: 19Miniclub´s/Babyclub´s/TeenClub´s Sporting facilitiesConference rooms Catholic Church Zentropia Palladium Spa & WellnessChemist´s Boutique• GymFamily Selection Gift Shop• Hairdresser•Jewelry• Sports facilities Observations: *Extra charge

ACCESSAirport km: 29 Taxi min: 35 Approx price €: -

DISABLEDAccessible rooms: 8 Level access: Yes Pool Access: Yes

BEACHBeach Access: Direct Lifeguard: Yes Sand color: White

B. CENTERBanquet: 12 Total Area: 1500 Max Capacity: 900

BARS AND RESTAURANTSName Opening hours Reservation Dress code Smoking area Location

RestaurantsIsla Blanca Breakfast:07:00am-11:00am

Lunch :01:00pm-03:30pmDinner :06:00pm-10:30pm

- - - Grand Palladium

Es Niu Lunch :01:00pm-03:30pm - - - Family Selection PoolBuffet & A la CartaRestaurants

The Nest Breakfast:07:00am-11:00amLunch :01:00pm-03:30pmDinner :06:00pm-10:30pm

- - - Family Selection Lobby

A la carte RestaurantsPortofino (Italian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageEl Dorado (Steak House) Dinner :05:30pm-10:30pm - ✓ - Village

Chang Thai (Thai Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageSumptuori (Japanese Cuisine) Dinner :05:30pm-10:30pm - ✓ - Village

Boghali (Indian Cuisine) Dinner :05:30pm-10:30pm - ✓ - VillageDinner Show Dinner :08:00pm-11:00pm ✓ ✓ - Village

La Adelita (Mexican Kitchen) Dinner :05:30pm-10:30pm - ✓ - VillageBeach Club

Poseidón Beach Club 10:00am-06:00pm - - - Grand PalladiumBars in Restaurants

Bar (Portofino) 05:30pm-10:30pm - - -Bar (La Adelita) 05:30pm-10:30pm - - -Bar (Sumptuori) 05:30pm-10:30pm - - -Bar (El Dorado) 05:30pm-10:30pm - - -

Bar (Chic) 08:00pm-11:00pm - - - VillageBar (Chang Thai) 05:30pm-10:30pm - - - Village

Bar (Boghali) 05:30pm-10:30pm - - - VillageLobby bars

Costa Mujeres 10:00am-00:00am - - - Grand PalladiumBars

Xtra Time Sports Bar 00:00am-00:00am - - - VillageAqua 05:00pm-01:00am - - - Village

Pool barsBar 10:00am-00:00pm - - - VillageNiu 10:00am-06:00pm - - -

Beach BarsBeach Bar 10:00am-06:00pm - - - Grand Palladium Beach

Swim Up BarSplash 10:00am-06:00pm - - - Grand Palladium

Coffee shopPiacere 10:00am-00:00am - - - Village

Other barsElements 10:00am-06:00pm - - - Zentropia Spa & Wellness

Bar Teatre 07:30pm-11:00pm - - - VillageRafa Nadal Tennis Centre Bar 07:00am-10:00pm - - - Rafa Nadal Tennis Centre

Sky Lounge BarEclipse Sky Bar 05:00pm-01:00am - - - Village

Observations:*Dress code for gentlemen, shirts or T-shirts with sleeves and long pants or formal bermuda are required in all a la carte restaurants** Exclusive for clients of Zentropia Palladium Spa & Wellness* Chic Cabaret & Restaurant with extra charge** Exclusive for clients of Family Selection

ROOMS

TOTAL:670 Junior Suite Junior SuiteSwim Up Loft Suite

FamilySelection

Junior SuiteAmbassador

SuiteAmbassador

Suite Swim UpFamily

Selection LoftSuite

FamilySelection

AmbassadorSuite

Number of rooms 552 8 24 46 4 2 30 4m2 61.93 61.93 107 61.93 123 121.91 98 123.462 Beds Queen Size ✓ ✓ ✓ ✓ ✓ - ✓ ✓King size bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Memory foam mattress ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate shower ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Whirlpool bathtub ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Jacuzzi on the terrace - - - - ✓ ✓ ✓ ✓Double sink ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓separate toilet. ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Second toilet - - ✓ - ✓ ✓ ✓ ✓Sofa Bed ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Separate living room - - ✓ - ✓ ✓ ✓ ✓Balcony or terrace ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Bathrobe and slippers ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Minibar ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Flat-screen TV 50" ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Electronic safe ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Iron and ironing board ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Tea and coffee-making facilities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Bar counter - - - - ✓ - ✓ ✓Nespresso coffee maker - - - ✓ ✓ ✓ ✓ ✓Bathroom amenities ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Amenities "Family Selection" - - - ✓ - - ✓ ✓Hair dryer ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pillow menu - - - ✓ ✓ ✓ ✓ ✓Wake-up call ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Rooms for disabled guests ✓ - - ✓ - - - -Desk ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓WIFI ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Magnifying mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Full length mirror ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Scales ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Pool towels ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Turn-down service - - - ✓ ✓ ✓ ✓ ✓Telephone* ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Xbox - - - - ✓ ✓ - -Private check in service - - - ✓ ✓ ✓ ✓ ✓Concierge service - - - ✓ ✓ ✓ ✓ ✓Centralized air conditioning ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Black out curtains ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓USB-Charger ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Crib** ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Direct access to swimming pool - ✓ - - - ✓ - -Two floors - - ✓ - - - ✓ -24-hour room service - - - ✓ ✓ ✓ ✓ ✓Room Service ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Non smoking ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓Ironing Service (max. 2 pieces perperson) - - - ✓ ✓ ✓ ✓ ✓

Whirlpool preparation*** - - - ✓ ✓ ✓ ✓ ✓Nightly amenity - - - ✓ ✓ ✓ ✓ ✓

Observations: *Extra charge

POOLSName Type Opening hours Area m2 Depth cm Location

Main Pool Family 08:00am-08:00pm 2068.47 150 Gp Costa MujeresPool 2 Family 08:00am-00:00am 382,62 150 G P Costa Mujeres

Splash Pool Children 09:00am-06:00pm 348,2 40 G P Costa MujeresFamily Selection Family 08:00am-08:00pm 458,66 150 G P Costa Mujeres

Observations: Family Selection * exclusive for FS

KIDSCLUB Baby Club Kids Club Teens ClubAge 1-3 4-12 + 11Schedule 09:00am-08:00pm 09:00am-11:00pm 11:00am-00:00amLocation G P Costa Mujeres G P Costa Mujeres Village

ENTERTAINMENTActivities Aerobic DartsVarious Games YogaPilates ZumbaCrafts Children's

EntertainmentNight shows Diurnal animationBilliards Live Music

Sport Ping-pong BasketballFootball TennisAir rifle shooting ArcheryPaddle CatamaranKajak Pedal boatsSnorkeling Deep-sea fishing*Diving* ShuffleboardWaterpolo Aqua-BasketAqua-Volley Aqua-Gym

Facilities Beach volleyball court Paddle courtTennis courts Multi-purpose courtsArea Concerts

Observations: *Extra charge **On request ***Extra charge & On request.

ZENTROPIA PALLADIUM SPA & WELLNESSFacilities Water slides Dry and moist saunaRelaxation area “Eco meditative” cold

bathHot Jacuzzi 1 Ice cabinSensations shower

Services Spa Beauty MassagesFacial treatments Body treatmentsLockers

Fitness Gym Dressing room

Observations: Extra charge

Copyright 2016 – PALLADIUM HOTEL GROUP – Data sheet subject to changes and additional charges that may apply to specific services.