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Government’s Vision for "DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

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Home Connectivity PILLAR 1 BROAD BAND FOR ALL OFC FOR 2,50,000 VILLAGES- DOT PILLAR 2 UNIVERSAL MOBILE ACCESS 55,619 VILLAGES WITHOUT MOBILE CONNECTIVITY PILLAR 3 PUBLIC INTERNET ACCESS COMMON SERVICE POST OFFICES

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Page 1: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Government’s Vision for

"DIGITAL KARNATAKA”

Dr. Shalini Rajneesh, IASPrincipal Secretary

Department of Backward Classes WelfareGovernment of Karnataka

Page 2: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Digital Karnataka

3. Takeaways For Industry

2. Make Karnataka a Smart Government

Digital India Pillars:Spanish Video

1. Connectivity

IntroductionPublic

Grievance Issues

Socio Educational Survey

Sakala

e Markets Reforms

Sakala Video

Digital Karnataka

PR Video

Agriculture Ministers

Audio

Page 3: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

HomeConnectivity

PILLAR 1

BROAD BAND FOR ALL

OFC FOR 2,50,000 VILLAGES- DOT

PILLAR 2UNIVERSAL MOBILE ACCESS

55,619 VILLAGES WITHOUT MOBILE CONNECTIVITY

PILLAR 3PUBLIC INTERNET ACCESS

COMMON SERVICE CENTRES @ POST OFFICES

Page 4: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

MAKE KARNATAKA A SMART GOVERNMENT Home

PILLAR 4

PILLAR 5

PILLAR 6

E- GOVERNANCE

REFORMING GOVERNANCE USING IT

E- KRANTI

INTER-DEPARTMENTAL SERVICE DELIVERYEg. EASE OF BUSINESS

INFORMATION FOR ALL

OPEN DATA PLATFORM, SOCIAL MEDIA

Page 5: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Home

. Takeaways for Industry

PILLAR 8

PILLAR 9

PILLAR 7ELECTRONICS FOR MANUFACTURING

MAKE IN INDIA, REDUCE E-IMPORTS

IT FOR JOBS

TRAIN YOUTH AS SERVICE DELIVERY AGENTS

Eg. CYBER CAFES

EARLY HARVEST PROGRAMMES

SIMPLE IT PROJECTS- BIO METRIC ATTENDANCE, WEATHER INFO, PUBLIC WI-FI.

Page 6: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

IntroductionHome

Model State showcasing Digital India

• Most of our departments are computerised and websites are functional

• We have State Wide Area Network and State Data Centre.

• Our e-Procurement Portal – www.eproc.karnataka.gov.in) as per

Transparency Act

• Prime Minister Award winners :

– Sakala for Timely Delivery of Services

– Bhoomi for Land Records digitisation

Page 7: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

PUBLIC GRIEVANCES ISSUES Home

GRIEVANCES GALORE HUGE DELAYS, COMPLICATED PROCEDURES

THRIVING MIDDLE-MEN GOVERNMENT INEFFICIENCIES

Page 8: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

SAKALA Home

Page 9: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

CITIZENS as CUSTOMERS

Grievance Management

Helpdesks

Time-bound services

Call based Appeal

Services at Doorsteps

Right basedawareness

Mandatory Notice board

Compensationfor Delay

Citizen Friendly Governance

Page 10: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

SAKALA Video Home

Page 11: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

PUBLIC PORTAL www.sakala.kar.nic.in

Page 12: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

SAKALA JOURNEY.. 60+ million beneficiaries…in 30 months...

669 Sakala Services from 50 Departments

135 Sakala Online Services

600 Citizens Compensated

More than 6 lakh calls addressed by Sakala Call Center : 080-44554455

15000+ grievances redressed in time..

99% - Annual average disposal1% - Delayed disposal3% - Average Rejection Rate

Page 13: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Grievance Management SystemHome

080-44554455 to register Grievances

A Web Portal www.espandna.in to fill online complaints and track the status

All Departments of Government of

Karnataka are Online on this portal

Page 14: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

EASE OF BUSINESS

Department of Labour

http://www.ekarmika.com/

e-UdyamiKarnataka Udyog

Mitrahttp://kum.karnataka.gov.in/

e-SUGAMCommercial Tax

Departmenthttp://sugam.kar.nic.in/

Page 15: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Socio Educational Survey

Page 16: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Socio Educational Survey – Video

Page 17: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

eGovernment - ONE STOP DATA HUB

Entire 6.2 Crore Population mapped

on 55 Social and Economic Parameters.

We collected Mobile numbers to create two way communications - Citizen to

Government and Government to Citizen

This data will help give Government benefits to the people who are not even aware about them.

Many eKranti Services (Pillar No. 5 of Digital India Initiative) will become Over

the Counter Service eg Caste Certificates.

Page 18: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

m Government 161 Home

With almost 90% mobile penetration, we

are offering benefits through mobile apps

Recently student Scholarship for study abroad was

launched. Received 1000 applications in one month

compared to 3 in last year!

Page 19: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Unique lot Number given

e Markets Reforms Home

Produce exposed on the platform ready for

sale

Bid finalization

Highest bidder wins lot

Bidding across for the lots available

SMS to Farmer

Post auction Activity

Sale bill

Payment

Delivery

E permit

Farmer with produce comes to APMC

APMC Gate entry

Unified Markets

Page 20: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

New Market Structure Home

Unified Market Platform

Karnataka Market Warehouse

IndorePrivate market

Trader 1Delhi Trader 2

Bangalore

Trader 3Bhopal

Single virtual Market – APMCs,

Warehouses, Private markets,

etc.

Rajasthan Market

Page 21: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Farmers suicides - Need for CSR

Money lenders extracting 36%

pa.

Banks do not give loans in the

absence of security

Need for Financial and advisory

services.

Page 22: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

" ಸಂಕಷ್ಟದಲ್ಲಿ�ರುವ ರೈ ತಬಂಧುಗಳೇ�, ಕರೈ ಮಾಡಿ

104(ಆರೈ��ಗ ್ಯವಾಣಿ) ಅಥವಾ 1800-425-3553( ರೈ ತ ಸಹಾಯವಾಣಿ)"-

ಕೃಷಿ ಇಲಾಖೆ, ಕರ್ನಾಾ&ಟಕ ಸರ್ಕಾಾ&ರ.

Page 23: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Lets prevent farmer suicides! You can choose whom to help @ 14.5% per annum while you get any assured interest of 7.5% pa. Here is a chance to save a life. Select a farmer you would like to help or go to QUICK INVEST on the home page MicroGraam https://www.micrograam.com/ team will invest on your behalf through a trusted NGO and if you agree, publish yours and recipients details on the website as follows

Page 24: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Way Forward….

Leverage Technology to address Education related issues like E-

education, Health – in E health etc.

Eliminate information asymmetry between

government programs and beneficiaries.

Right to information to be built in every

sphere of Governance.

Technology to identify the eligible

beneficiaries

Re engineer government business processes specially in agriculture and health

Page 25: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Lets all make Smart Karnataka Smarter!

Thank You

I may be reached at

[email protected]

Home

Page 26: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Spanish Video Home

Page 27: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Puneet Rajkumars video

• #21. Puneet Rajkumars video

Home

Page 28: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

Agriculture Ministers AudioHome

Page 29: Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

SAKALA Video Home