Samos 2015 Summit:

Government 3.0: Ideas and solutions for next-generation Governance

Yannis Charalabidis

University of Aegean

Twitter: @yannisc

Samos 2015 Summit / Samos, 29th June 2015

This year’s Summit

The 6th Samos Summit on ICT-enabled Governance

This year: a high-level meeting of research and

innovation, “blended” with the 3rd International Summer

School on Open and Collaborative Governance

5 days (2 days Summit, 3 days summer school)

More than 50 speakers in 10 sessions

Main topic of the Summit : “Beyond Government 2.0”

My aim : to explain more about Gov X.0 and the next

steps in electronic Government / Governance research

Electronic Government / eGovernment

Electronic government (or e-government) essentially refers to

"The utilization of Information and Communication

Technologies (ICTs), and other web-based telecommunication

technologies

to improve and/or enhance on the efficiency and effectiveness of

service delivery in the public sector, towards citizens and

entreprises.“

(United Nations University, 2007)

E-Government / Gov 1.0 – A closer look

Area Stage Aspect

Legacy systems Gov 1.0 Infrastructures

Service Portals (levels 1-2) Gov 1.1 Infrastructures

Digital service delivery (no

transformation from manual) Gov 1.1 Infrastructures

Legacy systems interoperability Gov 1.1 Infrastructures

Digital service provision evaluation Gov 1.1 Organisation

Government KPI's Gov 1.1 Organisation

Unique e-ID Gov 1.1 Infrastructures

Legislation for digital service provision Gov 1.1 Organisation

Legislation for data protection Gov 1.1 Organisation

E-Government / Gov 1.0 – A closer look

Area Stage Aspect

National Interoperability Frameworks Gov 1.2 Organisation

Service Portals (levels 3-4-5) Gov 1.2 Infrastructures

XML Schemas for document exchange Gov 1.2 Information

Service description (BPMN) Gov 1.2 Organisation

Standards - based systems interoperability Gov 1.2 Infrastructures

Process interoperability Gov 1.2 Organisation

Federated e-ID and e-authentication

schemes Gov 1.2 Infrastructures

Legislation for interoperability Gov 1.2 Organisation

E-Government / Gov 1.0 – A closer look

Area Stage Aspect

Core components technical specifications

(CCTS) Gov 1.3 Information

Service transformation (BPR) Gov 1.3 Organisation

Interoperable G2B systems Gov 1.3 Infrastructures

Internal, static workflow management Gov 1.3 Organisation

GIS technologies Gov 1.3 Infrastructures

Dynamic service delivery / reorganisation

(BPEL execution) Gov 1.4 Infrastructures

Cross-country service interoperability Gov 1.4 Organisation

Fully automated service delivery Gov 1.4 Infrastructures

Electronic Government / Gov 1.0 – Area Map

Infrastructure

InformationPeople

Organisation

Legacy systems

Internet of things

Service Portals (levels 1-2)

Digital service delivery (no

transformation from manual) Legacy systems interoperability

Digital service provision evaluation frameworks

Cross-country service

interoperability

Fully automated service delivery

Interoperable G2B systems

Internal, static workflow

managementDynamic service delivery /

reorganisation (BPEL execution)

Digital service orchestration

Core components technical

specifications (CCTS)

Legislation for interoperability

Service transformation (BPR)

Legislation for data protection

Legislation for digital service

provision

National Interoperability Frameworks

Service Portals (levels 3-4-5)

Service description (BPMN)

Federated e-ID and e-authentication

schemes

Government KPI's

Unique e-ID

Seamless, personalised service delivery

Electronic Governance / Gov 2.0

E-Governance is the public sector’s use of information and

communication technologies with the aim of improving

information and service delivery, encouraging citizen

participation in the decision-making process and making

government more accountable, transparent and effective

(United Nations)

Government 2.0 or Gov 2.0 refers to government policies

that aim to harness collaborative technologies to create an

open-source computing platform in whichgovernment,

citizens, and innovative companies can improve transparency

and efficiency (Wikipedia)

E-Governance / Gov 2.0 – A closer look

Area Stage Aspect

Government Cloud (IaaS, PaaS) Gov 2.0 Infrastructures

Open data Gov 2.0 Information

Electronic participation portals Gov 2.0 Infrastructures

Social media in governance (manual operation) Gov 2.0 People

Text mining Gov 2.0 Information

e-Voting systems Gov 2.0 Infrastructures

Legislation for open data Gov 2.0 Organisation

Legislation for transparrency Gov 2.0 Organisation

Government Cloud (SaaS) Gov 2.1 Infrastructures

Mobile government applications Gov 2.1 Infrastructures

Linked data Gov 2.1 Information

Social media analytics Gov 2.1 People

Opinion mining Gov 2.1 Information

Sentiment analysis Gov 2.1 Information

Electronic Participation Systems evaluation Gov 2.1 Organisation

E-Governance / Gov 2.0 – A closer look

Area Stage Aspect

Internet of things Gov 2.2 Infrastructures

Social media in governance (automated

operation) Gov 2.2 Infrastructures

Societal simulation Gov 2.2 Infrastructures

Crowdsourcing Gov 2.2 People

Crowdfunding Gov 2.2 People

Administration trasparency systems Gov 2.2 Infrastructures

Gamification for Government training Gov 2.2 Organisation

Visual Analytics Gov 2.2 Information

Big data Gov 2.2 Information

E-Governance / Gov 2.0 – A closer look

Area Stage Aspect

Policy modelling Gov 2.3 Information

Policy impact assessment Gov 2.3 Information

Reputation management in social media Gov 2.3 People

Open services Gov 2.3 Infrastructures

Citizen-centric, collaborative application

development Gov 2.3 People

Citizen-centric data acquisition Gov 2.3 People

Innovation centres and entrepreneurship Gov 2.3 People

Citizen-centric, collaborative service

development Gov 2.4 People

Social entrepreneurship schemes Gov 2.4 People

Collaborative decision-making systems Gov 2.4 Infrastructures

Machine intelligence - based decision

making Gov 2.4 Infrastructures

Advanced representation and voting

systems (LiquidDemocracy) Gov 2.4 Organisation

Community Awareness Platforms Gov 2.4 People

Web X.0 is somewhat similar …

Electronic Government / Gov 2.0 – Area Map

Infrastructure

InformationPeople

Organisation

Government Cloud (IaaS, PaaS)

Open data

Electronic participation portals

Social media in governance (manual

operation)

Text mininge-Voting systems

Legislation for open data

Legislation for transparrency

Government Cloud (SaaS)

Mobile government applications

Linked data

Social media analytics

Opinion mining

Sentiment analysis

Electronic Participation Systems

evaluation

Social media in governance (automated

operation)

Societal simulation

Innovation centres and entrepreneurship

Community Awareness Platforms

Advanced representation and voting

systems (LiquidDemocracy)

Machine intelligence - based decision

making

Collaborative decision-making systems

Social entrepreneurship schemes

Citizen-centric, collaborative service

development

Citizen-centric data acquisition

Open services

Crowdsourcing

Crowdfunding

Gamification for Government training

Visual Analytics

Big data

Policy modelling

Policy impact assessment

Reputation management in social media

Relating e-Gov and Gov X.0 terminology

Electronic Government

Electronic Governance

Open and Collaborative

Governance

Evidence-based Decision

Making ?

Integrated Solutions –

New Services ?

Government 1.0

Government 2.0

Government 3.0 ?

The Timeline of Gov x.0

2000 2010 2020

GOV 1.0

GOV 2.0

GOV 3.0

The e-Governance Hype Cycle

Service Delivery Platforms

Mobile Government

Online Opinion Mining

Instant, proactive Service Delivery for all services

eVoting

Argument Extraction / Visualisation

Federated eID

Gov Cloud (SaaS)

Science Basefor ICT-enabled Governance

Gov Cloud (PaaS)

Social Media in Policy Making

Semantic Interoperability

Agent-based Societal Simulation

eParticipation

Model-Based Decision Making

Visibility

Inflated Expectations Disillusionment Productivity

Smart Cities

Visual Analytics

Service Co-creation / Entrepreneurship

Open data

Gov Cloud (IaaS)

Technical Interoperability

Sentiment Analysis

Web Services /SOA in core registries

Impact Assessment Model Composability & Reuse

(Seamless) Identity management & trust mechanisms

Static Workflow Mgt

Dynamic Workflow Mgt

Available for application

Should be around, soon

Will take many years

Government Service Utility

Serious Games for Governance

Participatory Sensing / IoT

Open Source Software forService Mgt

MunicipalityERP

Readiness, over time

Big / Linked Data

Community Awareness Platforms

What is coming ? (according to UN)

What is coming ? (according to Korean

Government)

The paradigm shift for Gov 3.0GOV 1.0 GOV 2.0 GOV 3.0

Main Goal Better Services Openness &

Collaboration

Societal problem solving,

citizen well being,

optimization of resources

Main Method Connected

Governance

Open and

Collaborative

Governance

Smart Governance

Usual Application Level National National & Local Local to International

Key Tool Portal Social Media Ubiquitous Smart Services

/ Devices / Apps

Key Obstacle / Risk Public Sector

Mentality

Public Sector

Mentality

Public Sector Mentality

Key ICT area Infrastructures &

Organisation

People & Data Machine Intelligence & IoT

Most needed discipline,

beyond ICT

Management Sociology Everything

The definition of Government 3.0

Government 3.0 refers to

the utilization of Information and

Communication Technologies and neighboring

scientific and technological domains,

towards societal problems solving, resource

optimization and citizen well-being,

through civic and enterprise collaboration at

local and international level

(The Samos 2015 Summit definition)

7+1 things to expect from Gov 3.0

Smart Government / Smart City integrated solutions

Societal problem solving based on internet awareness platforms,

voluntarism

New, disruptive services for societies and businesses

Any extremely efficient solution

Applications deeply rooted in culture

Internet of Things applications

Semi-automated / Crowdsourcing-based decision making

A re-thinking of Gov 1.0 and Gov 2.0 infrastructures and services,

with the Gov 3.0 principles

Samos 2015 Summit:

Government 3.0: Ideas and solutions for next-generation Governance

Yannis Charalabidis

University of Aegean

Twitter: @yannisc

Samos 2015 Summit / Samos, 29th June 2015