google drive management - university of miamicreate an account that uses a non-google email address...
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Google Drive ManagementClaiming Conflicting Account
Point Solutions - Support Gables One Suite 1100
UMIT Helpdesk (305) 284-2944
Technical Support Email [email protected]
Revised:6/20/2013 PointSolutions–Support Page1
Avoiding Conflicting Accounts
Change Primary Email Account 1.Gotohttp://www.google.com/accountsandsignintoyourpersonalGoogleaccount
2.UnderPersonalinfo&privacyclickonYourpersonalinfo
3.ClickanywhereontheEmailsectionthatlistsyouremail(s)
4.ClickEditnexttoPrimaryemail
5.EnterNewemailaddress
6.EnterCurrentpassword
7.ClickSaveemailaddress
8.Verificationwillbesentthenewprimaryaccount-clickontheconfirmationlinktocompletetheprocess
Remove Secondary Email Account 1.Gotohttp://www.google.com/accountsandsignintoyourpersonalGoogleaccount
2.UnderPersonalinfo&privacyclickonYourpersonalinfo
3.ClickanywhereontheEmailsectionthatlistsyouremail(s)
4.ClickEditnexttoOtheremails
5.Clickthe“X”nexttotheemailaddressyouwanttoremove
6.ClickSave
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Resolving Conflicting Accounts Note:Notallappdatacanbemoved.
LogintothepersonalGoogleaccountyouusewithyour@miami.eduemailaddress.Ifthefollowingmessageappears,youhaveaconflictingaccountandmustresolveit.YoucancompareyourtwoaccountsbyexpandingtheCompareyouraccountssection.ClickGetStartedtobeginthereconciliationprocess.https://www.youtube.com/watch?v=BNR2mLxxIg8
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IntheAccountupdatechecklisttherearetwoprocessesyoucanusetoupdateyouraccount.DependingontheGoogleservicesyoucurrentlyuse,youmaynotbeabletoperformbothoptions.
Option 1: Tell us which data belongs in your organization’s account (not preferred) CompletethisoptionifyouwanttotrytomovedataintoyournewUMGoogleaccount.IfyouhavedatainservicesthatarenotactiveintheUMGoogledomain,youmaynotbeabletocompletethisstepandwillneedtoperformthestepsinOption2.
Option 2: Select a different address for your personal Google Account (preferred) Completethisoptionifyoudon’twanttomoveyourdataandjustwanttorenamethepersonalaccount.Ifyouhavedatathatcannotbemoved,youwillhavetousethisoption.
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Option 1: Tell us which data belongs in your organization’s account UnderItem1,clickMovedatatoyourorganization’saccounttotransferdatafromoneGoogleproducttothesameproductinyournewUMGoogleaccount.Ifsuccessful,thedatawouldnolongerexistintheoriginalaccount,onlyinthenewone.IfthedataisinaGoogleproductthatisnotcurrentlyactivatedbytheUMGoogleAdministrator,Googlewillnotallowthedatatransferforanyoftheproducts.
ReviewyourPersonalGoogleAccountProductsused.IfyouusedanyproductsthatarenotenabledinUM’sGoogleAppsforEducation,youwillneedtocreateanewpersonalaccountusingOption2.
Ifyouwanttocontinuewiththemove,clickSignintothisaccount.
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SignintotheaccountusingthepasswordprovidedbytheU-MGoogleAdministratorinyourWelcomeemail.
IfaGoogleproductlistedunderPersonalGoogleAccounthasaselectablecheckbox,youmayselecttheproduct’sdatatomovetotheOrganizationalaccount.Selectthefourboxeshighlightedbelowtoconfirmthatyouunderstandthechangestoyouraccount.ClickIAccept.Movethisdata.
Note:IftheIAcceptbuttonisnotselectable,youhaveapplicationdatathatisnotsupportedbytheUMGoogleimplementation.YoumuststopthemoveprocessandcontinuetheaccountupdatebyrenamingtheaccountusingOption2.
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Ifsuccessful,GooglewillinformyouaboutImportantChangestoYourAccount.ClickIAccept.Continuetomyaccounttocompletetheprocess.
Option 2: Select a different address for your personal Google Account TorenameyourconflictedGoogleaccount,fromtheAccountupdatechecklist,selectoneofthetwooptions:
CreateanaccountwithanewGmailaddress
Forsecurityreasons,GoogledoesnotallowyoutomovedatadirectlytoanexistingGmailaccount.Usethisoptionif:1)youhaveapersonalGmailaccountandyouwanttosharedatafromthenewlycreated
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GmailaccountwithyourexistingpersonalGmailaccountor2)youwanttostartusingGmailbutdonotyethaveanaccount.
Createanaccountthatusesanon-Googleemailaddressyoualreadyown
UsethisoptionifyoudonotwanttouseGmail,butwantotherGoogleproducts.Thiswillallowyoutouseanypersonalemailaddressasthenewaccountname(e.g.,@yahoo.com,@hotmail.com).
ClickContinueandfollowthepromptsfortheselectionyoumade.
Google Accounts with UMIAMI Email Addresses as Secondary Addresses GoogleallowsyoutoassociatesecondaryaddresseswithyourGoogleaccounttohelpfacilitatesharingcontentindifferentapplications.Ifyour@umiami.eduaddresswaspreviouslyasecondaryaddressonyourpersonalGoogleaccountitwillautomaticallyberemoved.Allofthecontentthatwaspreviouslysharedwithyour@umiami.eduaddresswillcontinuetobeaccessiblethroughyourpersonalGoogleaccount.Newsharingrequestswillbesenttoyournew@umiami.eduaccount.
YoucanusethestepsoutlinedbelowformovingdocumentsfromyourpersonalGoogleaccounttoyournew@umiami.eduaccount.
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Share Documents with Your New Google Drive Account ToworkwithyourexistingGoogledocumentsinyournewGoogleaccountyoucansharethemwiththenewaccount’saddressandprovidetheaccount“Canedit”rights.Ifyouhavealargenumberofdocumentstoshare,createanewGoogleDocsCollectionandassociatealltherelevantdocumentswiththatcollection.Sharethenewcollectionwithyour@miami.eduaccountandgiveit“Canedit”rights.You’llbeabletoeditthedocumentsfromthe@miami.eduaccountbutthepersonalaccountwillremainthedocuments’owner.
Changing Document Ownership to Your New Google Drive Account Youcannotchangedocumentownershipacrossdomains.Toestablishanewownerforthepersonalaccountdocumentsyousharedwiththeorganizationalaccount:
2.Openthedocumentforwhichyouwanttochangetheownership.
3.FromtheFilemenu,clickMakeacopy.
4.IntheCopyDocumentpop-up,selectAlsocopydocumentcollaboratorsifyouwanttosharethenewcopywiththeoriginalcollaborators.
5.ClickOK.Your@miami.eduorganizationalaccountistheownerofthecopieddocument.
[email protected],logintoyourpersonalaccountandunsharetheoriginaldocument.
7.Repeatthisprocessforeachdocumentownershipchangerequired.