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GOOGLE ANALYTICS 101 Private and Confidential. Property of Whereoware, LLC. #WOWWEBINAR

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Page 1: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

GOOGLE ANALYTICS 101

Private and Confidential. Property of Whereoware, LLC.

#WOWWEBINAR

Page 2: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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ABOUT US

• PRIVATELY HELD DIGITAL AGENCY• 17 YEARS OF EXPERIENCE• PERSONALIZED WEBSITES• EMAIL CAMPAIGNS• SEO & PPC• CLOUD BASED SOLUTIONS AND MOBILE

APPLICATIONS• DATA INTEGRATION

Page 3: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP
Page 4: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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AGENDA

Set Up Google Analytics

Learn the Lingo

Tips + Tricks

Analyze and Use Actionable Data

What is Google Analytics?

Takeaways

Page 5: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

GOOGLEANALYTICS

Page 6: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

“94.9% of the top 200 marketing websites use Google Analytics.”

-Orbit Media

Page 7: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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WHAT IS GOOGLE ANALYTICS?

“Google Analytics is a freemium web analytics service offered by Google

that tracks and reports website traffic.”

Page 8: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

SET ITUP

Page 9: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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HIERARCHY BREAKDOWN

1. Account: top-most level

2. Property: website, mobile application, or device. When you add a property analytics generates a unique tracking code for you.

3. Views: Access to reports. Within one property you may want to see:

• one view of all the data for www.example.com

• one view of only AdWords traffic to www.example.com

• one view of only traffic to a subdomain like www.sales.example.com

4. Users and permissions: you can add users at the account, property, or view level and you can restrict access at each level

AccountUsers

Property

View View

Page 10: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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GETTING STARTED WITH GOOGLE ANALYTICS

1. analytics.google.com

2. Sign up for your Google Analytics account

• Name for your Account

• Name for your website

• Need your website URL

• Time Zone

• Industry

Page 11: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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GETTING STARTED WITH GOOGLE ANALYTICS

Page 12: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 1: READY YOUR WEBSITE

• GA tracking code on all pages of your website (even checkout page!)

• Make sure you don’t have two instances of the same code on the same page

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STEP 2: LINK OTHER GOOGLE PROPERTIESSearch Console

Page 14: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIESSearch Console

Page 15: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIESSearch Console

Page 16: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIESSearch Console

Page 17: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIESSearch Console

Page 18: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIES

Page 19: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 2: LINK OTHER GOOGLE PROPERTIESAdWords

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STEP 2: LINK OTHER GOOGLE PROPERTIESAdWords

Page 21: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 3: START TRACKING CAMPAIGNS

• Track external traffic by appending

UTM parameters to URLs (https://ga-

dev-tools.appspot.com/campaign-url-

builder/)

• Email campaigns

• 3rd party campaigns

• Non-Google Ads

Page 22: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 3: TRACK CAMPAIGNS

Page 23: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 4: SET GOALS

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STEP 4: SET GOALS

• Destination: user reaches a specified web page or app screen

• Duration: user spends specified amount of time on site or app

• Pages/Screens per session: user views specified number of pages or screens

• Event: user conducts a specified action, like viewing a video

Page 25: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 4: SET GOALS

• Destination: user reaches a specified web page or app screen

• Duration: user spends specified amount of time on site or app

• Pages/Screens per session: user views specified number of pages or screens

• Event: user conducts a specified action, like viewing a video

Page 26: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 4: SET GOALS

Page 27: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 4: SET GOALS

Page 28: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 4: SET GOALS

Page 29: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 5: ENABLE ECOMMERCEOnly relevant if you have an ecommerce site

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STEP 5: ENABLE ECOMMERCEOnly relevant if you have an ecommerce site

Page 31: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASSite Search

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STEP 6: ENABLE EXTRASSite Search

www.test.com/example.php?q=keyword

q

Page 33: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASSite Search

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STEP 6: ENABLE EXTRASSite Search

Page 35: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASDemographics

Page 36: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASDemographics

Page 37: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASDemographics

Page 38: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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STEP 6: ENABLE EXTRASDemographics

Page 39: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

NEED TO KNOWTERMS

Page 40: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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SESSIONS VS USERS

Sessions

Users

Page 41: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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BOUNCE RATE

Page 42: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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ACQUISITION

DIRECT ORGANIC REFERRAL

Page 43: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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BEHAVIOR

New vs. Returning

Frequency + Recency

Engagement

Page 44: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

ANALYZE AND USEACTIONABLE DATA

Page 45: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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CHANNELSHow visitors are getting to your site 1

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MOBILE DEVICES2

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REAL-TIME REPORTS3

Page 48: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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ASSISTED CONVERSIONS4

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BENCHMARKINGCompare yourself to others in the industry 5

Page 50: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

HELPFUL TIPS + TRICKS

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ANNOTATIONS

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CUSTOM ALERTS

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CUSTOM ALERTS

Page 54: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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SEE MORE OF YOUR SCREEN

Page 55: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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SEE MORE OF YOUR SCREEN

Page 56: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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SHARE & AUTOMATE REPORTS

Page 57: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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SHARE & AUTOMATE REPORTS

Page 58: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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RESOURCE TOOLS

• Google Analytics section of Whereoware Blog

http://blog.whereoware.com/category/analytics/

• Google Analytics Help

https://support.google.com/analytics

• Google Analytics Debugger Plug-in

Page 59: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

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KEY TAKEAWAYS

Ready your website and set goals

Track activity on all channels, including desktop, mobile, and tablet

Customize and manage reports you want and need

Pay attention to your audiences’ behavior

Get started + play around!

Page 60: GOOGLE ANALYTICS 101 - contentz.mkt51.netcontentz.mkt51.net/lp/10613/635951/Google-Analytics-Slides.pdfGOOGLE ANALYTICS 101 ... Only relevant if you have an ecommerce site. 30 STEP

60MOBILE DESIGN 101

WEBSITE EMAIL AUTOMATION MOBILE

DATA INTEGRATION SEO + PPC CONSULTING

OUR SERVICES

VISUAL DESIGN

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