global pay summary - we
TRANSCRIPT
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GLOBAL PAY SUMMARYWESTERN EUROPE
2015
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© 2015 Mercer LLC. 2 Global Pay Summary — Asia Pacific
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TABLE OF CONTENTS
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INTRODUCTION
GLOSSARY
OVERVIEW OF BENCHMARK POSITIONS
Top management
Legal
Human resources
Finance
Administration
Information technology
Sales and marketing
Research and development
Engineering
Operations
Supply and logistics
ABOUT MERCER
METHODOLOGY
SEVEN QUESTIONS ABOUT COMPENSATION
SUMMARY OF KEY FINDINGS
COUNTRY BENCHMARK POSITIONS
Austria
Belgium
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
DATA MINING & INSIGHTS
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We are pleased to present the twelfth edition of Global Pay Summary (GPS). The report provides a
comparative study of annual base salary (ABS) and annual total cash compensation (ATC) for 50
benchmark positions across 76 countries and 89 locations — 17 locations in the Americas, 29 in Asia
Pacific, 27 in Eastern Europe, Middle East, and Africa, and 16 in Western Europe. Salary figures are drawn
from Mercer’s 2014 Total Remuneration Surveys (TRS) and our compensation databases.
The great recession of 2008 has left its mark on the global economic and business panorama, with global
growth rates remaining anemic and uneven. The moderate growth experienced by advanced countries
has failed to stimulate investment. As a result, the October edition of the 2014 World Economic Outlook
(WEO) predicts the global economy to grow by 3.3% in 2014 and 3.8% in 2015. According to this report,
growth prospects differ for advanced and emerging markets. While growth rates are expected to pick up
in advanced economies, albeit at a slower rate in Japan and Europe, they are forecast to grow at faster
rates in the rest of the advanced countries. The emerging markets in Asia are still set to lead the growth
rates, even as that in China moderates.
The economic uncertainties have contributed to new efficiency challenges related to costs and a talented
workforce. While scarcity of talent was a well-debated problem during the pre-crisis period, the focus in
recent years has shifted to finding and retaining the right talent and key performers. Thus, compensation
strategy has changed from a wage-war scenario to a performance-driven competitive pay structure.
Moreover, the mixed trends in economic growth have resulted in adjustments to business models and
strategies. Companies are increasingly looking at leaner and flexible workforce models — helping to keep
costs optimal, while allowing management sufficient agility to reconfigure or hire based on need. This
change requires clear understanding of salary levels in the market. At the same time, a well-structured pay
programme for employees remains the strongest factor in motivating them and attracting the right talent.To this end, GPS provides comprehensive data for reviewing the company’s current pay strategy and
budget preparation, as well as developing an optimal salary structure.
This quick reference guide supports effective pay planning for different career levels by comparing salary
components, along with market pay range, for a single job position within a country. It helps human
resources professionals:
• Benchmark and design competitive pay to operate at optimal levels.
• Attract and retain key talent through a well-designed competitive compensation package.
• Compare pay data across countries to determine cost-efficient locations for expansion and growth.
INTRODUCTION
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REPORT STRUCTUREThe 2015 Global Pay Summary report provides actionable salary information to formulate salary policies
according to current practices across major world markets. Designed as a quick reference guide for human
resources professionals, it offers data on annual base salary (ABS) and annual total cash compensation (ATC)
for 50 benchmark positions across 11 job families, covering the spectrum from para-professionals to top
management.
This report has four main sections:
• The Methodology section delineates the methodology used in the report and lists key definitions,
exchange rates, and data sources.
• The Summary of key findings highlights the key trends in inter- and intra-regional pay levels, using
multiple comparisons, and analysing salary differences by region, job function, and development
level of development of a country. The insights into highest- and lowest-paying countries help
companies understand the cost-effective locations within a region. This section also provides a list of
hot jobs in a particular market.
• The Overview of benchmark positions section provides ABS and ATC data for a particular job
across different locations. This information helps human resources professionals understand and
compare pay scales for different positions and job functions, and supports informed decision-making
without having to sort through voluminous survey data or complex databases.
• The Country benchmark positions section provides a snapshot of salary information for 50
benchmark jobs within a country. It exhibits vertical comparisons across different functions and
career levels.
The job functions covered in the report are:
• Top management.
• Legal.
• Human resources.
• Finance.
• Administration.
• Information technology.
• Sales and marketing.
• Research and development.
• Engineering.
• Operations.
• Supply and logistics.
INTRODUCTION
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METHODOLOGY
READING THE REPORTThe 2015 Global Pay Summary (GPS) report presents concise information on pay levels for 50 benchmark
job positions around the world, representing positions common across multinational companies. The reportprovides vertical and horizontal analysis of market pay for different job levels in different countries and
regions. For example, horizontal comparisons are possible because compensation data for single positions
can be compared across countries and regions. Vertical comparisons are possible because the positions
represent the range of jobs from top management to junior-level positions. The report also provides the
market pay range for a single job position within a country.
This definitive guide will help human resources professionals in their business expansion, talent, and
compensation strategies, as well as identify cost-effective locations. The report is based on Mercer’s global
consistent methodology of defining pay and positions, and our vast, country-by-country database of
compensation data. Pay data within each country matches our core benchmark position structure, using
Mercer’s International Position Evaluation (IPE) methodology. The IPE methodology ensures that
position levels are consistent and accurately mapped for comparison, regardless of country or industry. This
system also helps to map job roles to position classes (PCs) based on the scope of the roles, responsibilities,
and company size, thereby supporting an accurate comparison of peers in the market.
Global Pay Summary provides annual base salary (ABS) and annual total cash compensation (ATC) data in
local currency and USD, as well as information on annual guaranteed cash (AGC) for selected countries in the
case studies.
• ABS is the monthly base salary multiplied by the number of months of pay (based on company
policy).• AGC refers to ABS and the annual fixed allowances or any guaranteed cash.
• ATC refers to the total ABS in addition to any guaranteed cash and actual annual short-term
incentives.
The analysis displays pay data for low, median, and high values of ABS and ATC. Low figures represent the
33rd percentile of observations in Mercer’s pay database, high figures represent the 67th percentile, and
median figures represent the median value.
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EXCEPTIONS AND NOTES• The ABS component includes base salary and allowances for Colombia (Americas), India (APAC),
and South Africa (EEMEA).
• The data presented for China (APAC), Kazakhstan, Russia, and Ukraine (EEMEA) pertains to major
cities in these markets and is denoted in tables by “Country–Market.”• In the Americas regional edition, all executive positions have role differences in North American and
Latin American countries; hence, they are treated separately. Their position descriptions appear
separately for the two sub-regions. The key findings analysis does not consider these positions.
• The head of systems engineering and systems engineer positions are replaced by technical service
manager and process engineer — experienced benchmark jobs in this edition.
• In 2015, Wuxi (China) does not include Changzhou, as it did in 2014. Therefore, the data for 2015
might vary compared to 2014.
The range of pay data may appear wide, primarily due to company size variation and the sampling of their
pay practices in the database for some positions. The data is based on Mercer’s job evaluation in local
markets, with statistics derived from individual country databases of Mercer’s 2014 All Industry TotalRemuneration Surveys (TRS). TRS reports provide extensive details on all elements of compensation and
benefits.
The salary information for some positions in a few countries might be less than in the previous year for the
following reasons:
• The sample of participating companies is different this year, resulting in a change in Mercer’s IPE
levels reported in the job titles. This change can be seen in the PC ranges of each job position.
• Increased unemployment rates, uncertain business conditions, and continued slow growth have
increased talent availability. This increased talent supply, in turn, has reduced the pressure on
employers to increase salaries to attract and retain desirable employees. New hires typically cannot
demand, and do not receive, salaries as high as they did a few years ago, causing actual data to
decrease for some positions.
• A large talent gap is an indirect reason for lower salaries in some areas. Although employers may
promote employees in some positions at a faster rate to cover the talent gap, salaries for these
promotions might be lower than previously offered.
METHODOLOGY
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METHODOLOGY
Austria AT: Total Remuneration Survey (April) 159
Belgium BE: Total Remuneration Survey (April) 290
Denmark DK: Total Remuneration Survey (June) 227Finland FI: Total Remuneration Survey (June) 204
France FR: Total Remuneration Survey (April) 468
Germany DE: Total Remuneration Survey (April) 519
Greece GR: Total Remuneration Survey (April) 123
Ireland IE: Total Remuneration Survey (April) 151
Italy IT: Total Remuneration Survey (April) 351
Netherlands NL: Total Remuneration Survey (April) 303
Norway NO: Total Remuneration Survey (July) 173
Portugal PT: Total Remuneration Survey (April) 287
Spain ES: Total Remuneration Survey (April) 339
Sweden SE: Total Remuneration Survey (July) 351
Switzerland CH: Total Remuneration Survey (April) 230
United Kingdom UK: Total Remuneration Survey (April) 475
CURRENCY CONVERSION RATES IN USD AS OF 7TH NOVEMBER 2014
Note: These exchange rates are rounded to two significant digits. Data in the tables was prepared using high degrees of precision.
CURRENCY CONVERSION RATES AND DATA SOURCES
Country Source No. of participants
Austria EUR 0.79
Belgium EUR 0.79
Denmark DKK 5.87
Finland EUR 0.79
France EUR 0.79
Germany EUR 0.79
Greece EUR 0.79
Ireland EUR 0.79
Country Currency
code
USD1= Country Currency
code
USD1=
DATA SOURCES, 2014
Italy EUR 0.79
Netherlands EUR 0.79
Norway NOK 6.54
Portugal EUR 0.79
Spain EUR 0.79
Sweden SEK 7.23
Switzerland CHF 0.95
United Kingdom GBP 0.62
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SEVEN QUESTIONS ABOUT COMPENSATION
Q. Why use benchmark jobs?
A. There are five key reasons to use benchmark jobs in compensation planning:• Commonly found and defined, they allow pay comparisons within the organisation or to
comparable jobs outside the organisation.
• Specific and realistic job specifications relate to what, why, and how work is done on a specific job.
• As positions rarely match exactly, employers must decide whether a premium or discount is
appropriate for the particular job position based on survey data, thereby ensuring competitive pay.
• Benchmark jobs help create career ladders, supporting the company’s motivation and retention
of valuable talent.
• They provide samples of various levels in most job functions, so employers have an overall
picture of their organisation and pay levels.
Q. Why is base salary important?
A. Base salary plays a key role in compensation planning and strategy for these reasons:
• Base salary is a core component of a total rewards package.
• It is often the cornerstone of that reward package and the starting point for calculating other
components of the package.
• Employees view base salary as the most important element of “the deal” between the employee
and employer.
• The way in which salary is set and progressed can have a significant impact on whether an
employee engages positively in work.• It is critical that base pay be “right,” which means it should be internally equitable and externally
competitive. If base pay is not “right,” it may distract employees from the task in hand.
Q. What is the difference between annual base salary and annual total cash compensation?
A. The two terms are defined as follows:
• Annual base salary (ABS) is monthly salary multiplied by the number of months (per company
policy) used for computing annual compensation. Gross ABS includes salary sacrificed items but
excludes any cash allowances, superannuation, and benefits.
• Annual total cash compensation (ATC) represents ABS, plus nonvariable remuneration and short-term incentives (STIs), which include, for example, bonus, sales commission, and profit sharing,
but exclude share options.
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SEVEN QUESTIONS ABOUT COMPENSATION
Q. What are the key steps in the annual compensation planning process?
A. Most administrators follow this general planning process every year:
• Update job descriptions, if necessary.
• Determine market comparators (peers by industry, region, headcount size, and so on).• Collect market salary data.
• Match benchmark jobs to market salary data.
• Set measurement standards to determine status against desired position.
• Conduct measurement of:
— Internal equity (review for potential problem areas).
— External competitiveness (review for underpayment or overpayment).
— Alignment of pay and performance (consider whether the plan is workable).
— Alignment with business and strategic goals (determine whether the plan helps employees
achieve overall organisational goals).
• Formulate recommendations to adjust salary levels overall, for specific pay levels and/or job
functions, and so on.• Obtain management approval of recommendations.
• Implement the compensation plan.
• Communicate the plan to employees.
Q. What factors affect compensation levels?
A. Among the many factors that have an impact on pay in different countries, the following are key:
• Talent supply and demand.
• The competitive market.
• The company’s desired pay position in the market. • The compensation mix of base salary and incentives.
• The alignment of pay with the company’s business goals, mission, and cultural values.
• Professional development programmes.
• Mandatory minimum salaries.
• Cost of living.
• Standard of living.
Q. What factors influence a company’s compensation strategy?
A. Both internal and external factors have an impact on compensation strategy. Internal factors includethe following points:
• Business strategy may emphasise some job functions over others, such as sales positions.
• Current pay programmes determine levels and components of the pay package.
• Incumbent expectations and perceptions can affect their productivity.
• Organisational ownership, structure, and financial constraints may limit pay budgets.
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SEVEN QUESTIONS ABOUT COMPENSATION
External factors include the following points:
• External competitiveness compares the company’s pay policies and practices to the external
market.
• Performance expectations must be clear — using accurate job descriptions; examples of
problematic employee behaviour; timely and continuous feedback; and expectations that are
specific, measurable, time-bound, and realistic — to help employees understand what is expected
and how these factors affect their compensation.
• Industry trends influence employees’ expectations of what they should receive.
• Tax treatment, company rules and regulations, and accounting standards can impact the pay
strategy.
Q. How can metrics help in compensation planning and strategy?
A. Consider the following case study. A hypothetical company designed its business to rely heavily onselling additional services to existing customers. Although it had developed significant resources to
understand customer needs and expectations, it conducted very little research to determine whatmotivated its employees. The metrics analysis revealed that:
• The company rewarded new hires — who did not have a strong relationship with existing
customers — over incumbents, resulting in a significant loss in potential revenue gains every year.
• The number of service years was the single biggest driver of financial performance and growth.
Recommendations for action included the following:
• Shifting human capital practices to develop firm-specific expertise and build on existing customer
relationships.
• Realigning pay between new hires and high performing incumbents.
• Using broadbanding to build career milestones.
• Hiring at lower levels to grow from within.
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GLOSSARY
COMPENSATION-RELATED DEFINITIONS Annual base salary (ABS): Monthly base salary multiplied by the number of months per year that salary
is paid (according to company policy).
Annual guaranteed cash (AGC): Annual base salary plus guaranteed allowances, which include meal
allowance, vehicle allowance, and so on.
Annual total cash compensation (ATC): Annual base salary plus nonvariable remuneration and short
term incentives, which include bonus (for example, bonus, sales commission, profit sharing) but exclude
share options. The figures reported reflect the actual award amounts received over last 12 months.
Guaranteed cash allowances: Cash allowances that are guaranteed to the employee regardless of their
performance. They can be either paid out in cash, as an addition to the base salary or in the form of
vouchers or coupons and may significantly vary from country to country. Employees are given cashallowances in order to cover the costs of, for example, meals or transportation.
High: The 67th percentile of observations in Mercer’s salary database.
Low: The 33rd percentile of observations in Mercer’s salary database.
Median: The 50th percentile (median) of observations in Mercer’s salary database.
Position class (PC) range: Benchmark positions are displayed by job title, covering all PCs for a given job.
PC is the Mercer level that is created using Mercer’s International Position Evaluation (IPE) system. Typical
PCs for different employee levels are:
• Executives: PCs 57–62.
• Management: PCs 52–57.
• Professional: PCs 47–52.
• Para-professional (staff): PCs 42–47.
Short-term incentives: Rewards relating to the performance against selected criteria over a period of
one year or less. These include performance-related bonuses, sales bonuses, sales commissions, profit-
sharing schemes, other bonuses, and exceptional premiums.
Total Remuneration Surveys (TRS): Mercer conducts the TRS in more than 60 countries. Each TRS
includes data for a set of core benchmark positions and, in many markets, industry-specific positions such
as consumer goods, pharmaceuticals, and high-technology. Mercer’s TRS allows access to market data for
pay and benefits, as well as the ability to generate statistics tailored to an organisation’s needs.
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GLOSSARY
JOB FAMILY DEFINITIONSTop management: This job family works to achieve the company’s operational and financial goals.
Employees help to control, direct, and participate in corporate activities through a hierarchy of managers
and supervisors. Top managers undertake long-term strategic planning, determine policies, allocate
resources, and make decisions on growth and diversification to accomplish corporate goals.
Legal: This job family ensures that the company complies with the legal and regulatory requirements of
the country(s) where it operates and strives to maintain positive relations with investors and regulatory
bodies.
Human resources: This job family manages human resources. Activities include developing human
resources management strategies and policies to meet business needs; and planning, administering, and
reviewing activities concerned with recruitment, training and development, compensation and benefits,
and employee relations. In some companies, the activities of this job family may include payroll, employee
communications, and health and safety.
Finance: This job family manages financial and accounting operations. Areas of responsibility include
preparing, collecting, and interpreting financial information; preparing budgets, reports, forecasts, and
statutory returns; conducting financial analyses of proposals, investments, and fund sources; managing
taxation; managing cost accounting systems and cash flow; conducting audits; controlling treasury
matters; and ensuring compliance with regulatory standards.
Administration: This job family handles a range of diverse administrative or staff functions, which may
include finance, human resources, information technology, planning, supply, and other corporate
services. Activities also include performing administrative and related support services.
Information technology: This job family acquires, designs, implements, and operates information
technology resources, including computer hardware, operating systems, communications, software
applications, data processing, and security. Activities include developing information technologystrategies, policies, and plans; managing the acquisition, implementation, maintenance, and use of
information technology resources; and training and supporting technology users.
Sales and marketing: This job family oversees sales and marketing activities, including market research,
pricing, sales, and merchandising activities; marketing campaigns and promotions; business
development activities; customer service; and invoicing, credit, and payment administration.
Research and development: This job family’s operations include formulating research strategies;
evaluating the cost and benefits of alternative research opportunities; and undertaking research, design,
and development activities to improve the company’s products and services.
Engineering: This job family manages engineering and technical operations, and may involve various
branches of the engineering profession — for example, electronic, environmental, mechanical,
maintenance, or plant engineering. Activities include designing, constructing, testing, and operating
equipment; ensuring that standards of quality, cost, safety, reliability, timeliness, and performance are
met in production processes; and interpreting plans, drawings, and specifications.
Operations: This job family is responsible for the production activities of manufacturing companies to
optimise resource use, minimise costs, and maintain quality standards. Activities include planning,
managing, and reviewing production operations to achieve output and quality objectives; monitoring
expenditures and forecasting resource inputs; and operating, monitoring, and maintaining machines and
production equipment.
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GLOSSARY
Supply and logistics: This job family manages the supply, storage, and transport and distribution of
equipment, materials, and goods used and produced. Activities include materials control and planning,
managing supplier relationships, logistics and supply chain management, purchasing, and inventory
control.
MERCER’S INTERNATIONAL POSITION EVALUATION (IPE) SYSTEMMercer surveys around the world are based on the IPE system. As part of the survey process, TRS
members receive job-matching tools designed specifically to support this survey, including a set of
benchmark evaluations for each survey role. The IPE system is a proven approach to position evaluation
used by companies around the world.
IPE relies on evaluating positions, not the employees holding those positions — because the qualifications
and performance of incumbents can differ from what positions actually require. Position evaluation is not
just a tool for salary comparisons, but is also instrumental in recruiting, career planning, designing
corporate structures, and dealing with expatriate compensation and planning.
This tool is a robust, user-friendly job evaluation process that can form the foundation of integrated
human resources systems including:
• Rewards.
• Organisation design.
• Talent development.
• Career planning.
• Performance management.
• Mobility.
IPE focuses on four business-related dimensions:
• Impact and contribution to business unit results.
• Communication.
• Innovation.
• Required knowledge.
Risk is an optional factor that may be used in high-risk industries or professions. Each factor is divided into
degrees with individual weightings. The improvements to the system reflect the changes made by many
companies to flatten their structure or transition to a network-based or team environment. The result is an
easy-to-use system that facilitates position comparisons not only within a company but also across
companies and industries.
The system allows accurate comparisons between positions, as job titles alone can be misleading. For
example, a finance manager in one company may describe a position that has more operational
responsibilities compared to a finance manager in a second company with more strategic responsibilities.
In other words, the scope and content of a finance manager’s position could be broad in some companies
and limited in others. Using the IPE method can further isolate similar positions and responsibilities.
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SUMMARY OF KEY
FINDINGS
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SUMMARY OF KEY FINDINGS
The 2015 Global Pay Summary report provides an overview of the pay levels for 50 benchmark positions
across selected countries. This section presents a number of key trends using a variety of comparisons —
for example, annual base salary (ABS) and annual total cash compensation (ATC), emerging vs. developed
economies, costliest and cost-effective countries, and others — for positions commonly found in most
organisations. Case studies illustrate salary differences by region, job family, country grouping, and so on.
Insights into salary variations within countries, cash composition, and allowances and variable payprovide an overall picture of country salary levels. Finally, with talent scarcity facing many countries, the
listing of “hot jobs” offers insights into tight labour markets around the world.
GLOBAL TRENDSVarious factors determine the salary levels in any country or region, including the interaction between the
demand and supply of labour, the level of development, quality of living, cost of living, exchange rates,
mandatory wage controls, and others. For example, advanced economies — such as the US and
Switzerland — have relatively high salaries compared to emerging markets, due to factors such as the
relative high quality of living associated with high costs prevalent in the market, as well as scarcity of
labour in these markets. As a result, employers must search for cost-advantageous locations to expandtheir business.
However, the term “emerging markets,” first used by the World Bank to distinguish third-world countries
in transition from developing to developed countries, now includes more than 40 nations. This movement
has led to filtering these countries into groups with high future potential:
• BRIC: Brazil, Russia, India, and China.
• CIVETS: Colombia, Indonesia, Vietnam, Egypt, Turkey, and South Africa.
• Emerging Seven (E7): Brazil, China, India, Indonesia, Mexico, Russia, and Turkey.
• EAGLEs, or Emerging and Growth-Leading Economies: Brazil, China, Egypt, India, Indonesia,
South Korea, Mexico, Russia, Taiwan, and Turkey.
• MINT:
Mexico, Indonesia, Nigeria, and Turkey.
• MIST: Mexico, Indonesia, South Korea, and Turkey.
• Next 11 (N11): Bangladesh, Egypt, Indonesia, Iran, Mexico, Nigeria, Pakistan, Philippines, Turkey,
South Korea, and Vietnam.
• TIMP: Turkey, Indonesia, Mexico, and Philippines.
Therefore, from a compensation perspective, an analysis of these countries with “high future potential”
has shown that:
• N11 countries pay the lowest ABS for human resources and accounting managers, whereas TIMP
countries exhibit a cost advantage for marketing and office administration managers’ positions.
• The CIVETS emerge as the lowest ATC-paying locations for three of the four managerial positions.• With regards to both ABS and ATC, BRIC countries are the costliest locations for employing
accounting and office administration managers among the emerging countries.
• For ABS, the EAGLEs are the costliest locations for human resources and marketing managers, as well
as the costliest in ATC for marketing managers.
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SUMMARY OF KEY FINDINGS
METHODOLOGY: ANNUAL BASE SALARY AND ANNUAL TOTAL CASH COMPENSATION TABLE
This table compares the average annual base salary (ABS) and the annual total cash compensation
(ATC) levels of managers in different job functions — human resources, accounting, marketing, and
office administration — across different emerging country groups. In the table, green denotes the
highest-paying location and blue the most cost-effective.
Human resources
manager
Accounting
manager
Marketing
manager
Office administration
manager
Annual base salary (ABS)
CIVETS 46,797 39,716 51,036 35,948
MINT 46,831 40,173 48,532 32,916
N11 43,963 38,516 48,662 30,640
MIST 52,745 46,560 55,796 38,613
EAGLEs 53,838 50,105 57,796 42,292
TIMP 44,768 38,663 47,712 30,427
BRIC 53,834 53,035 57,457 43,894
E7 51,417 48,014 54,601 40,655
Annual total cash compensation (ATC)
CIVETS 52,497 44,854 57,929 40,392
MINT 58,696 50,662 61,304 42,599
N11 52,696 46,530 58,285 37,328
MIST 64,441 57,113 67,606 48,169
EAGLEs 63,936 58,960 68,375 50,367
TIMP 55,215 47,833 59,307 38,777
BRIC 63,055 60,688 67,341 51,417
E7 61,551 56,774 65,409 48,815
MANAGERS: ANNUAL BASE SALARY AND ANNUAL TOTAL CASH COMPENSATION USD, 2014
COMPENSATION COMPARISON E7 VS.G7 — A CASE STUDYPricewaterhouseCoopers (PwC) first coined the term “E7” in the Stern Review report, published in 2006.
This report predicted that, by 2050, the E7 markets (Brazil, China, India, Indonesia, Mexico, Russia,
and Turkey) will have larger economies than the G7 economies (the seven wealthiest, developed nations:
Canada, France, Germany, Italy, Japan, the UK, and the US). This section provides an overview of the
salary differences among the E7 and G7 markets.
The cost advantage in the tables shows the percentage salary differential of a country compared to the
top-paying country. For example, for the human resources manager, Indonesia has an ABS cost
advantage of 78% over the US, the top-paying location. In other words, for the same job in Indonesia, a
company will pay a base salary equivalent to 22% of the base salary paid for the same job in the US.
The table also provides fixed pay as a percentage of ATC in each country. The higher the proportion of
fixed pay, the lower is the variable component. A low proportion of fixed pay indicates the significance of
performance-driven pay in that location. The markets that significantly rely on performance-based pay
have more flexible pay structures, allowing companies to vary salary based on business performance.
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As expected, G7 countries are generally costlier for employing key managerial talent. Also, the average
salary levels of E7 countries are two-thirds of the top-paying G7 locations. One of the main reasons for the
cost advantage of emerging markets is the large labour supply, compared to advanced countries. The
high cost of living in advanced countries is also a major determinant of their high-pay levels.
• Germany is the highest-paying country for all positions except human resources managers, where
the US ranks first.
• Human resources managers receive the highest ABS and ATC compared to managers in accounting,
marketing, and office administration.
• Brazil exhibits a relatively lower cost advantage among the emerging markets, indicating a potential
scarcity of managerial skills in the market.
• The next lowest cost-effective country after Brazil is Turkey, particularly with regards to marketing,
accounting, and office administration managers. China follows Brazil as being the second least cost-
effective country for human resources managers.
• In general, India and Indonesia offer the most cost advantages for employers in the E7 group across
the four managerial positions.
• India maintains the highest cost advantage in terms of ATC payouts compared to other countries.Managerial employees in India receive less than one-fourth of the ATC received by their peers in the
highest-paying location.
• Managers in India, the lowest-paying country, have a relatively high proportion of fixed pay in ATC.
Although India, in general, has higher fixed pay for human resources, marketing, and office
administration managers, Russia also has a high level of fixed pay for human resources and
accounting managers.
• The highest fixed pay levels in the G7 countries are Japan for the human resources manager, the UK
and the US for marketing manager, Italy for accounting manager, and the US for office administration
manager.
• In general, the lowest fixed pay levels fall in the human resources manager position across both E7
and G7 countries.
METHODOLOGY: CASE STUDY TABLES
Data in the following tables compares ABS, annual guaranteed cash (AGC), and ATC for managers in
human resources, accounting, marketing, and office administration across the 14 countries in the E7
and G7 markets. The data in this analysis is extracted from the Mercer 2014 Total Remuneration
Survey All-Industry surveys, and November 2014 exchange rates are used for the USD conversions.
The E7 and G7 salary data is the organisation-weighted average of the salaries in that group. In the
tables, green denotes the highest-paying location and blue the most cost-effective; negative values
are in red. The country listed in green, the highest paying in the group, is the benchmark to compare
the cost advantage.
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Median annual compensation (USD) Cost advantage Fixed pay as a
% of total cash
compensation ABS AGC ATC ABS AGC ATC
Brazil 181,761 187,778 240,372 -17% -15% -14% 78%
China–Beijing 146,574 150,091 206,767 -33% -32% -26% 73%
India 57,926 57,926 63,865 -74% -74% -77% 91%
Indonesia 48,288 52,402 71,952 -78% -76% -74% 73%
Mexico 122,718 144,696 177,463 -44% -34% -36% 82%
Russia–Moscow 103,314 106,668 117,686 -53% -52% -58% 91%
Turkey 97,444 97,444 113,008 -56% -56% -59% 86%
Average E7 105,092 111,004 135,889 -52% -50% -51% 82%
Canada 175,030 175,030 210,627 -20% -20% -24% 83%
France 133,057 134,203 164,138 -40% -39% -41% 82%
Germany 152,065 152,224 208,391 -31% -31% -25% 73%Italy 147,440 147,440 173,527 -33% -33% -38% 85%
Japan 96,693 99,578 102,171 -56% -55% -63% 97%
United Kingdom 160,779 160,779 198,794 -27% -27% -29% 81%
United States 220,000 220,000 278,837 0% 0% 0% 79%
Average G7 171,099 171,525 214,776 -22% -22% -23% 80%
HUMAN RESOURCES MANAGER: ANNUAL COMPENSATION AND COST ADVANTAGES FOR E7 AND G7
COUNTRIES, 2014
Median annual compensation (USD) Cost advantage Fixed pay as a
% of total cash
compensation ABS AGC ATC ABS AGC ATC
Brazil 76,564 78,527 91,174 -36% -34% -32% 86%
China–Beijing 65,900 70,149 80,221 -45% -41% -40% 87%
India 29,705 29,705 31,391 -75% -75% -76% 95%
Indonesia 32,811 34,523 40,386 -72% -71% -70% 85%
Mexico 53,382 63,376 69,862 -55% -47% -48% 91%
Russia–Moscow 55,784 55,857 63,383 -53% -53% -53% 88%
Turkey 69,863 69,973 83,671 -41% -41% -37% 84%
Average E7 54,601 57,507 65,409 -54% -52% -51% 88%Canada 89,277 89,277 98,786 -25% -25% -26% 90%
France 89,245 89,830 104,727 -25% -25% -22% 86%
Germany 119,308 119,371 133,560 0% 0% 0% 89%
Italy 84,291 84,889 93,371 -29% -29% -30% 91%
Japan 86,987 88,881 102,532 -27% -26% -23% 87%
United Kingdom 93,250 93,252 101,056 -22% -22% -24% 92%
United States 96,500 96,507 105,000 -19% -19% -21% 92%
Average G7 94,390 94,698 104,983 -21% -21% -21% 90%
MARKETING MANAGER: ANNUAL COMPENSATION AND COST ADVANTAGES FOR E7 AND G7
COUNTRIES, 2014
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© 2015 Mercer LLC. 20 Global Pay Summary – EEMEA
Median annual compensation (USD) Cost advantage Fixed pay as a
% of total cash
compensation ABS AGC ATC ABS AGC ATC
Brazil 76,974 79,145 89,475 -35% -33% -31% 88%
China–Beijing 52,533 53,969 64,628 -55% -54% -50% 84%
India 27,136 27,136 29,211 -77% -77% -77% 93%
Indonesia 25,995 27,678 31,864 -78% -77% -75% 87%
Mexico 46,910 56,582 62,482 -60% -52% -52% 91%
Russia–Moscow 58,797 59,322 63,425 -50% -50% -51% 94%
Turkey 63,735 63,735 72,965 -46% -46% -44% 87%
Average E7 48,014 50,553 56,774 -59% -57% -56% 89%
Canada 101,538 101,538 115,663 -14% -14% -11% 88%
France 82,369 82,955 93,929 -30% -30% -28% 88%
Germany 117,851 117,851 129,619 0% 0% 0% 91%Italy 86,084 86,860 93,791 -27% -26% -28% 93%
Japan 89,102 90,169 101,896 -24% -23% -21% 88%
United Kingdom 97,682 98,690 106,751 -17% -16% -18% 92%
United States 100,152 100,289 110,300 -15% -15% -15% 91%
Average G7 97,853 98,182 109,075 -17% -17% -16% 90%
ACCOUNTING MANAGER: ANNUAL COMPENSATION AND COST ADVANTAGES FOR E7 AND G7
COUNTRIES, 2014
Median annual compensation (USD) Cost advantage Fixed pay as a
% of total cash
compensation ABS AGC ATC ABS AGC ATC
Brazil 66,210 68,199 81,960 -40% -40% -36% 83%
China–Beijing 45,926 48,447 56,740 -59% -57% -56% 85%
India 25,146 25,146 25,929 -77% -78% -80% 97%
Indonesia 26,328 27,992 33,726 -76% -75% -74% 83%
Mexico 35,588 44,967 48,765 -68% -60% -62% 92%
Russia–Moscow 44,098 45,088 47,298 -60% -60% -63% 95%
Turkey 50,457 52,316 56,087 -55% -54% -56% 93%
Average E7 40,655 43,086 48,815 -63% -62% -62% 88%Canada 71,035 71,302 73,533 -36% -37% -43% 97%
France 75,133 76,935 85,924 -32% -32% -33% 90%
Germany 111,195 112,815 128,207 0% 0% 0% 88%
Italy 74,947 78,287 82,630 -33% -31% -36% 95%
Japan 87,603 88,898 105,043 -21% -21% -18% 85%
United Kingdom 67,527 67,527 70,449 -39% -40% -45% 96%
United States 59,661 59,661 61,062 -46% -47% -52% 98%
Average G7 71,139 71,793 76,755 -36% -36% -40% 94%
OFFICE ADMINISTRATION MANAGER: ANNUAL COMPENSATION AND COST ADVANTAGES FOR E7
AND G7 COUNTRIES, 2014
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25%
54%
20%
1%
18%
71%
12%
0%
48%
41%
10%
0%
19%
81%
0% 0%0%
13%
81%
6%
0%
20%
40%
60%
80%
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When looking at annual total cash compensation (ATC) as a whole:
• On a global basis across all regions, in 66% of countries, ATC falls between USD10,000 and
USD40,000. This finding is led by countries in EEMEA (85%) and the Americas (82%).
• Western Europe is an even costlier region to employ sales representatives; in 69% of countries in the
region, the ATC is between USD40,000 and USD70,000, a further 13% pay in the USD70,000 and
USD100,000 range, and 6% pay more than USD100,000. This indicates a higher emphasis on variable
pay components and allowances that make up ATC in the region.
• In Asia Pacific, while still the most cost-effective region, just 17% of countries pay an ATC of less than
USD10,000 and 69% pay between USD10,000 and USD40,000.
SALES REPRESENTATIVE: DISTRIBUTION OF COUNTRIES BASED ON ANNUAL TOTAL CASH
COMPENSATION, 2014
7%
66%
22%
3% 1%0%
82%
12%6%
0%
17%
69%
14%
0% 0%
7%
85%
11%
0% 0%0%
13%
69%
13%
6%
0%
20%
40%
60%
80%
100%
USD100,000
Global Americas APAC EEMEA Western Europe
P e r c e n t a g e o f c o u n t r i e
s
Annual total cash compensation ranges
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SUMMARY OF KEY FINDINGS
REGIONAL TRENDS WESTERN EUROPERecognising that there is a wide variation in salary levels among geographic regions is important when
developing salary structures for a global workforce. A further understanding of the comparative cost
advantages within a region for different skills helps human resources managers support the organisation’s
business expansion strategy. This section explores cost-effective locations within Western Europe, salary
variation within a market, and salary variation across different functions at the management career level.
COSTLIEST AND MOST COSTEFFECTIVE LOCATIONS Whether a company has an existing operation in a country, expanding it, or considering a new location,
the expense of hiring a qualified workforce is a key factor in strategic decisions. The total cost of base
salary, plus variable pay, benefits, mandatory contributions, and other reward components — when
calculated for the workforce as a whole — can be staggering.
In periods of economic uncertainty, most organisations attempt to reduce their costs, wherever feasible.
Consequently, the selection of a worksite can have a major impact on whether or not they achieve that
goal. However, while a company might desire a cost-effective location for their operation, if qualifiedtalent is unavailable in that market, it may force the company to choose a higher-cost country. Knowing
the variation in pay levels across countries can offer management a choice of locations.
The following tables on the highest- and lowest-paying countries by job identify the cost-effective
locations in Western Europe for 50 benchmark positions across 16 locations. The analysis is based on
median ABS and median ATC compensation.
• Switzerland, one of the most developed country of this region, is the costliest location for employing
key skills. Of the 50 jobs in this analysis, Switzerland pays the highest for 96% of the jobs.
• The only job where Switzerland pays relatively lower ABS and ATC compensation than Germany is
the credit and collections supervisor. Note: Switzerland does not have data for the computer
operator job and is not included in the analysis for that job.• Switzerland has been and continues to remain the most expensive location in the region, indicating
the correlation between cost of living in a country and salary levels. (See Mercer 2014 Cost of Living
report for more information).
• Portugal is the cost-effective location for 80% of the jobs for ABS. However, its cost advantage
declines to 52% of jobs for ATC. This trend indicates relatively higher allowances and variable pay
payouts in Portugal for many jobs among the low paying countries.
• Greece, followed by Finland, Italy, and France, are the other cost-effective locations in the region.
• As Greece pays the lowest ABS for 12% and lowest ATC for 34% of the jobs, it pays relatively lower
allowances and variable pay than Portugal for 22% of the jobs in this analysis.
• Portugal pays the maximum ABS and ATC for head of organisation — Tier 3 after Switzerland acrossall countries in the region, indicating scarcity of skills and resources at that level. Even though
Germany seems to be the second costliest location for 2% of the jobs, the data shows that Denmark
is the costliest location after Switzerland.
• Denmark pays the highest compensation for 40% of the jobs and, specifically, most of the
professional jobs compared to Germany.
• Most countries pay the highest for these two executive level jobs — head of marketing and head of
finance and accounting — indicating a scarcity of skills for these positions. Conversely, the head of
plant and head of production are the lowest-paying executive jobs for many countries.
• Across all Western Europe, executive secretary — senior is the highest-paying position, and
customer service representative is the lowest within the para-professional category.
http://www.imercer.com/content/cost-of-living.aspxhttp://www.imercer.com/content/cost-of-living.aspxhttp://www.imercer.com/content/cost-of-living.aspxhttp://www.imercer.com/content/cost-of-living.aspx
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SUMMARY OF KEY FINDINGS
• Netherlands is among the highest-paying countries; however, it pays the lowest for head of
organisation — Tier 3, indicating competition in the market for the top management job.
• Sweden is the cost-effective location in this Europe region for all executive jobs; however, it pays
more to para-professionals compared to other countries in the region.
• Systems development managers in Portugal receive only 19% of ABS received by their peers in
Switzerland. The head of organisation, followed by head of finance and accounting and head of salesand marketing, has a relatively low ABS cost advantage compared to other executive levels.
• Sales representatives in Greece receive only 22% of ATC received by their peers in Switzerland.
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SUMMARY OF KEY FINDINGS
COST-EFFECTIVE
COSTLIEST
Italy
1 2
3
Annual Base Salary – 12%Greece
Annual Base Salary – 2%
Annual Base Salary – 80%
Finland
Portugal
WESTERN EUROPE TOP COUNTRIES, ANNUAL BASE SALARY% OF BENCHMARK JOBS, 2014
1 2
Annual Base Salary – 4%
Germany
Annual Base Salary – 96%
Switzerland
France
METHODOLOGY: TOP COSTLIEST AND COST-EFFECTIVE COUNTRIES
In the top costliest and cost-effective countries infographic below, the percentage represent the
percentage of benchmark jobs that fall in to the applicable category of being either costly or
cost-effective.
For example, 96% of the benchmark jobs in Switzerland were the costliest.
Note: Finland, Italy, and France fall in the 3rd position due to same value.
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SUMMARY OF KEY FINDINGS
COST-EFFECTIVE
Annual Total Cash Compensation – 4%
Italy
1 2
3 4
Annual Total Cash Compensation – 34%
Greece
Annual Total Cash Compensation – 6%
Annual Total Cash Compensation – 52%
Finland
Portugal
WESTERN EUROPE TOP COUNTRIES, ANNUAL TOTAL CASHCOMPENSATION % OF BENCHMARK JOBS, 2014
COSTLIEST
1 2
Annual Total Cash Compensation – 2%
Germany
Annual Total Cash Compensation – 96%
Switzerland
Annual Total Cash Compensation – 2%
France5
Netherlands
Note: Germany and Netherlands fall in the 2nd position due to same value.
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SUMMARY OF KEY FINDINGS
Benchmark jobs Highest Lowest
% Cost
Advantage Highest Lowest
% Cost
Advantage
Top management
Head of organisation – Tier 3 Switzerland Finland 54% Switzerland Finland 45%
Legal
Legal counsel – Experienced Switzerland Portugal 23% Switzerland Portugal 30%
Human resources
Head of human resources – Tier 3 Switzerland Portugal 43% Switzerland Finland 48%
Human resources manager Switzerland Portugal 30% Switzerland Portugal 37%
Compensation and benefits manager Switzerland Portugal 23% Switzerland Portugal 24%
Labour safety engineer – Experienced Switzerland Portugal 25% Switzerland Greece 28%
Human resources administration clerk –
ExperiencedSwitzerland Portugal 22% Switzerland Portugal 26%
Finance
Head of finance and accounting – Tier 3 Switzerland Portugal 53% Switzerland Portugal 52%
Credit and collections supervisor Germany Portugal 29% Germany Greece 34%
Credit and collections clerk – Experienced Switzerland Greece 25% Switzerland Greece 25%
Accounting manager Switzerland Portugal 34% Switzerland Portugal 40%
Accountant – Experienced Switzerland Portugal 28% Switzerland Greece 34%
Accounting clerk – Experienced Switzerland Portugal 24% Switzerland Portugal 28%
Audit manager Switzerland Portugal 25% Switzerland Greece 32%
Administration
Executive secretary – Senior Switzerland Portugal 24% Switzerland Greece 31%
Secretary – Experienced Switzerland Portugal 25% Switzerland Greece 29%
Office administration manager Switzerland Portugal 37% Switzerland Spain 39%
Security guard – Experienced Switzerland France 29% Switzerland France 36%
Information technology
Head of information technology – Tier 3 Switzerland Portugal 35% Switzerland Finland 39%
Systems development manager Switzerland Portugal 19% Switzerland Portugal 36%
Systems analyst – Experienced Switzerland Portugal 31% Switzerland Greece 32%Systems programmer – Experienced Switzerland Portugal 25% Switzerland Portugal 28%
Web applications developer – Experienced Switzerland Italy 43% Switzerland Italy 44%
Computer operator – Experienced Germany Portugal 42% Netherlands Portugal 49%
Sales and marketing
Head of sales and marketing – Tier 3 Switzerland Portugal 52% Switzerland Portugal 57%
Head of marketing – Tier 3 Switzerland Portugal 31% Switzerland Portugal 35%
Marketing manager Switzerland Portugal 36% Switzerland Portugal 46%
Market research analyst – Experienced Switzerland Greece 22% Switzerland Greece 21%
Product/brand marketing professional –
SeniorSwitzerland Portugal 35% Switzerland Greece 40%
Sales manager Switzerland Portugal 46% Switzerland Portugal 49%
Sales manager – Regional Switzerland Portugal 25% Switzerland Greece 33%
Sales representative – Experienced Switzerland Greece 23% Switzerland Greece 22%
WESTERN EUROPE HIGHEST AND LOWEST ANNUAL BASE SALARY AND ANNUAL TOTAL CASH
COMPENSATIONPAYING COUNTRIES, BY JOB, 2014
Annual Base Salary Annual Total Cash Compensation
Note: The figures under the annual total cash compensation section reflect the actual amounts of the awards received over last 12 months.
METHODOLOGY: PERCENTAGE COST ADVANTAGE IN THE TABLE BELOW
The percentage cost advantage indicates the ABS and ATC paid in the lowest-paying country as a
percentage of what is paid in the highest-paying country. The median ABS of Legal counsel in
Portugal is 23% of what Legal counsel makes in Switzerland. The larger the percentage, the smaller
the gap between the high and low countries. Therefore, the smaller the percentage, the more cost
advantageous the lowest ABS country.
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SUMMARY OF KEY FINDINGS
Benchmark jobs Highest Lowest % Cost
Advantage Highest Lowest % Cost
Advantage
Customer service manager Switzerland Portugal 38% Switzerland Greece 44%
Customer service representative –
ExperiencedSwitzerland Greece 31% Switzerland Greece 31%
Research and development
Research and development manager Switzerland Portugal 46% Switzerland Portugal 43%
Research and development engineer –
ExperiencedSwitzerland Portugal 37% Switzerland Greece 38%
Engineering
Environmental health and safety manager Switzerland Portugal 34% Switzerland Portugal 34%
Technical service manager Switzerland Portugal 45% Switzerland Portugal 50%
Technical service technician – Experienced Switzerland Portugal 27% Switzerland Portugal 28%
Process engineer – Experienced Switzerland Portugal 30% Switzerland Portugal 31%Operations
Head of plant Switzerland Greece 47% Switzerland Portugal 50%
Head of production Switzerland Portugal 42% Switzerland Portugal 36%
Production supervisor Switzerland Portugal 36% Switzerland Greece 36%
Production worker – Experienced Switzerland Portugal 22% Switzerland Portugal 24%
Head of quality – Tier 3 Switzerland Portugal 35% Switzerland Portugal 38%
Repair and maintenance engineering
managerSwitzerland Portugal 36% Switzerland Portugal 47%
Supply and logistics
Head of supply chain – Tier 3 Switzerland Portugal 36% Switzerland Portugal 36%
Head of purchasing Switzerland Greece 31% Switzerland Greece 31%
Traffic and distribution coordinator Entry Switzerland Spain 41% Switzerland Italy 41%
Warehouse – Team leader Switzerland Portugal 25% Switzerland Portugal 29%
Annual Base Salary Annual Total Cash Compensation
WESTERN EUROPE HIGHEST AND LOWEST ANNUAL BASE SALARY AND ANNUAL TOTAL CASH
COMPENSATIONPAYING COUNTRIES, BY JOB, 2014, CONTINUED
Note: The figures under the annual total cash compensation section reflect the actual amounts of the awards received over last 12 months.
SALARY VARIATIONSUnderstanding salary variations within a market helps companies determine appropriate salary levels that
are competitive, as well as cost-effective. Wide salary variations within a country may be due to
differences in skill levels and organisational perception of a job’s importance. Sometimes, the differences
in companies’ salary structures, as well as the nature of their operation, add to this variation. On the other
hand, the narrowest pay variation implies a greater demand for that particular skill in the market;
consequently, the majority of companies try to peg their salaries at a competitive scale.
For most of the cost-effective locations in the region, there is a high variation in ABS compared to ATC
compensation. This high variation could indicate that organisations in these countries pay high ABS with
fewer allowances and variable pay when designing a salary package commensurate with employees’
skillsets.
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SUMMARY OF KEY FINDINGS
On average, Portugal and Greece have relatively wide ABS variations in the market, indicating wide pay
positioning in these markets.
• The head of marketing in Portugal exhibits the widest ABS salary variation among the selected jobs.
In this country, a company positioning its pay at the 33rd percentile pays only 7% of ABS paid by their
competitor with pay positioning at the 67 th percentile.
• Finland exhibits contrasting trends in the same job family. While it shows the narrowest ABS variation
for the head of human resources and human resources manager, it also has the widest variation for the
compensation and benefits manager. Among the 50 benchmark jobs, the security guard --
experienced has the least ABS and ATC variation. Conversely, the head of marketing (93%) has the
highest ABS variation, and systems analyst — experienced has the widest ATC variation.
• Although Denmark , on average, has the lowest variation across a majority of jobs, for head of
purchasing and head of information technology, it has the widest variation.
• On average, Norway has the lowest variation across all jobs for both ABS and ATC.
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WESTERN EUROPE TOP COUNTRIES WITH MAJORITY WIDEST ANDNARROWEST ANNUAL BASE SALARY VARIATIONS% OF BENCHMARK JOBS, 2014
1 2
3
Annual Base Salary – 8%
Denmark
Annual Base Salary – 6%
Annual Base Salary –12%
Ireland
Norway
Annual Base Salary – 6%
Austria
1 2
3 4
Annual Base Salary –14%
Portugal
Annual Base Salary –12%
Annual Base Salary –34%
SwitzerlandGreece
NARROWEST
WIDEST
Annual Base Salary – 4%
Spain
5
Netherlands
4
METHODOLOGY: SALARY VARIATION INFOGRAPHIC
In the top countries infographic below, the percentages represent the percentage of the benchmark
jobs that fall in to the applicable category.
For example, 34% of the benchmark jobs in Portugal had the highest ABS variation.
Annual Base Salary – 2%
Switzerland
Note: Denmark and Norway fall in the 1st position due to same value.
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SUMMARY OF KEY FINDINGS
WESTERN EUROPE TOP COUNTRIES WITH MAJORITY WIDEST ANDNARROWEST TOTAL CASH COMPENSATION VARIATIONS% OF BENCHMARK JOBS, 2014
WIDEST
1 2
3
Annual Total Cash Compensation –14%
Denmark
Annual Total Cash Compensation – 8%
Annual Total Cash Compensation –22%
Ireland
Norway
Austria
1 2
3
Annual Total Cash Compensation –12%
Portugal
Annual Total Cash Compensation –10%
Annual Total Cash Compensation –14%
Greece
NARROWEST
Spain
Netherlands
Switzerland
Switzerland
Note: Ireland, Netherlands, and Switzerland fall in the 3rd position due to same value.
Notes: Portugal and Switzerland fall in the 2nd position due to same value.
Spain and Austria fall in the 3rd position due to same value.
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SUMMARY OF KEY FINDINGS
WESTERN EUROPE ANNUAL BASE SALARY VARIATIONS %, BY JOB, 2014
Benchmark jobs % Variation Country % Variation Country
Top management
Head of organisation – Tier 3 70% Portugal 15% Greece
Legal
Legal counsel – Experienced 42% Denmark 13% Austria
Human resources
Head of human resources – Tier 3 46% Greece 17% Finland
Human resources manager 45% Portugal 16% FinlandCompensation and benefits manager 43% Finland 14% Germany
Labour safety engineer – Experienced 43% Greece 12% Belgium
Human resources administration clerk –
Experienced61% Spain 7% Sweden
Finance
Head of finance and accounting – Tier 3 47% Switzerland 18% Ireland
Credit and collections supervisor 48% Portugal 7% Norway
Credit and collections clerk – Experienced 31% Ireland 9% Netherlands
Accounting manager 42% Portugal 3% Germany
Accountant – Experienced 36% Portugal 13% Italy
Accounting clerk – Experienced 29% Greece 8% Austria
Audit manager 71% Belgium 11% Germany
Administration
Executive secretary – Senior 48% Portugal 11% Netherlands
Secretary – Experienced 24% Austria 8% Norway
Office administration manager 48% Austria 5% Ireland
Security guard – Experienced 21% France 10% Spain
Information technology
Head of information technology – Tier 3 68% Denmark 11% Austria
Systems development manager 70% Portugal 12% Netherlands
Systems analyst – Experienced 65% Belgium 13% Finland
Systems programmer – Experienced 38% Spain 7% United Kingdom
Web applications developer – Experienced 37% Sweden 14% Netherlands
Computer operator – Experienced 33% United Kingdom 16% France
Sales and marketing
Head of sales and marketing – Tier 3 51% Portugal 12% Austria
Head of marketing – Tier 3 93% Portugal 10% Austria
Marketing manager 38% Portugal 12% Norway
Market research analyst – Experienced 41% Spain 10% Denmark
Product/brand marketing professional –
Senior33% Greece 17% Denmark
Sales manager 32% Portugal 14% Germany
Sales manager – Regional 43% Portugal 17% Austria
Sales representative – Experienced 33% Finland 16% Sweden
Customer service manager 51% Portugal 7% Germany
Customer service representative –
Experienced36% Switzerland 10% Denmark
Research and development
Research and development manager 58% Greece 9% Germany
Research and development engineer –
Experienced28% Netherlands 10% Sweden
Widest Narrowest
METHODOLOGY: PERCENTAGE VARIATION TABLE
It is defined as the difference between the 67th and 33rd percentile of the market.
The variance between the low and high ABS for head of marketing in Portugal is 93%, therefore,indicating a very large difference in the market. In the Austria market, the variance is just 10%, show-
ing a very small variance in salaries in the market.
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SUMMARY OF KEY FINDINGS
Benchmark jobs % Variation Country % Variation Country
Engineering
Environmental health and safety manager 46% Portugal 17% GermanyTechnical service manager 44% Spain 15% Denmark
Technical service technician – Experienced 30% Portugal 4% Denmark
Process engineer – Experienced 22% Belgium 12% Sweden
Operations
Head of plant 37% Italy 15% Norway
Head of production 59% Greece 14% Ireland
Production supervisor 70% Portugal 12% Norway
Production worker – Experienced 31% Portugal 10% Switzerland
Head of quality – Tier 3 43% Spain 10% Germany
Repair and maintenance engineering
manager 48% Austria 13% United Kingdom
Supply and logistics
Head of supply chain – Tier 3 37% Spain 3% NorwayHead of purchasing 54% Denmark 20% Germany
Traffic and distribution coordinator – Entry 23% United Kingdom 11% France
Warehouse – Team leader 33% Spain 13% Denmark
Widest Narrowest
WESTERN EUROPE ANNUAL BASE SALARY VARIATIONS %, BY JOB, 2014, CONTINUED
WESTERN EUROPE ANNUAL TOTAL CASH COMPENSATION VARIATIONS %, BY JOB, 2014
Benchmark jobs % Variation Country % Variation Country
Top management
Head of organisation – Tier 3 68% Austria 26% Greece
Legal
Legal counsel – Experienced 45% Ireland 14% Italy
Human resources
Head of human resources – Tier 3 45% Switzerland 18% Norway
Human resources manager 43% Austria 14% Norway
Compensation and benefits manager 61% Finland 19% Denmark
Labour safety engineer – Experienced 56% Greece 10% Switzerland
Human resources administration clerk –
Experienced 64% Spain 8% Sweden
Finance
Head of finance and accounting – Tier 3 67% Switzerland 23% Italy
Credit and collections supervisor 37% Sweden 10% Norway
Credit and collections clerk – Experienced 29% Switzerland 11% Netherlands
Accounting manager 32% Switzerland 13% Greece
Accountant – Experienced 33% United Kingdom 13% Norway
Accounting clerk – Experienced 30% Greece 9% Austria
Audit manager 55% Belgium 14% Ireland
Administration
Executive secretary – Senior 27% Greece 13% Netherlands
Secretary – Experienced 24% Portugal 9% Norway
Office administration manager 57% Austria 20% Greece
Security guard – Experienced 23% United Kingdom 11% France
Widest Narrowest
Note: The report used 7th November 2014 exchange rates to convert the local compensation data into USD.
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SUMMARY OF KEY FINDINGS
Widest Narrowest
Benchmark jobs % Variation Country % Variation Country
Information technologyHead of information technology – Tier 3 80% Denmark 12% Ireland
Systems development manager 47% Austria 11% Belgium
Systems analyst – Experienced 73% Belgium 13% Finland
Systems programmer – Experienced 35% Spain 11% United Kingdom
Web applications developer – Experienced 35% Sweden 14% Netherlands
Computer operator – Experienced 42% France 21% Portugal
Sales and marketing
Head of sales and marketing – Tier 3 46% Norway 8% Ireland
Head of marketing – Tier 3 54% Greece 20% Austria
Marketing manager 38% Netherlands 18% Norway
Market research analyst – Experienced 48% Spain 15% Denmark
Product/brand marketing professional –
Senior
36% Greece 18% Denmark
Sales manager 36% Spain 19% Norway
Sales manager – Regional 38% Spain 17% Portugal
Sales representative – Experienced 37% United Kingdom 18% Norway
Customer service manager 38% Greece 19% Germany
Customer service representative –
Experienced 40% Switzerland 13% Denmark
Research and development
Research and development manager 70% Greece 17% Germany
Research and development engineer –
Experienced 28% France 11% Sweden
Engineering
Environmental health and safety manager 67% Portugal 20% Netherlands
Technical service manager 58% Portugal 17% DenmarkTechnical service technician – Experienced 27% Portugal 5% Denmark
Process engineer – Experienced 26% Portugal 11% Sweden
Operations
Head of plant 45% Portugal 13% Norway
Head of production 66% Denmark 15% Switzerland
Production supervisor 36% Netherlands 11% Switzerland
Production worker – Experienced 26% Ireland 12% Switzerland
Head of quality – Tier 3 57% United Kingdom 6% Norway
Repair and maintenance engineering
manager 41% Austria 16% United Kingdom
Supply and logistics
Head of supply chain – Tier 3 39% Belgium 12% Norway
Head of purchasing 68% Denmark 23% Ireland
Traffic and distribution coordinator – Entry 25% Switzerland 18% Germany
Warehouse – Team leader 34% France 14% Denmark
WESTERN EUROPE ANNUAL TOTAL CASH COMPENSATION VARIATIONS %, BY JOB, 2014,
CONTINUED
Note: The report has used 7 th November, 2014 exchange rates to convert the local compensation data into USD.
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SUMMARY OF KEY FINDINGS
ANNUAL TOTAL CASH COMPENSATION COMPOSITION The composition of annual total cash compensation (ATC) provides insights into the significance of
different pay components that attract and retain qualified employees. Compensation that has a relatively
higher variable pay package — emphasising pay elements that link to individual, group, or company
performance — is more useful in uncertain economic and business conditions. It serves to motivate
employees to meet and/or exceed their goals, which, in turn, supports the company’s strategicobjectives.
Organisational pay plans can have differences in the compensation mix, depending on the impact of the
position on company results. So, the higher the position in the company hierarchy, the larger the share of
pay-for-performance should be in the total remuneration package. Within this share, eligibility for
incentives should always correspond to the extent of control the position has on the results. For example,
a corporate performance bonus typically does not go to employees who have no identifiable impact on
corporate results.
Countries that have higher allowances and variable pay in their salary structures generally reflect larger
variances between their ABS and ATC compensation levels. So, for example, if there are mandatedallowances in certain countries, then the allowance figures may be larger.
The following table provides insight into the proportion of ABS in ATC compensation.
• Norway had the highest percentage of ABS in ATC for around 26% of the job positions in this analysis,
indicating relatively low prevalence of allowance and variable pay.
• Finland and Austria pay the highest percentage of ABS in ATC for 20% of the jobs.
• Portugal, one of the most cost-effective locations in the region, has the lowest percentage of ABS in
ATC.
• For 36% of the jobs, Austria, Finland, Ireland, Italy, Norway, and the United Kingdom pay 100%
of ABS as a percentage of ATC compensation.• Switzerland, the costliest location paying the highest for head of organisation — Tier 3, has the
lowest percentage of ABS in ATC, indicating relatively higher allowances and variable pay.
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SUMMARY OF KEY FINDINGS
WESTERN EUROPE ANNUAL BASE SALARY AS A PERCENTAGE OF ANNUAL TOTAL CASH
COMPENSATION, BY JOB, 2014
Benchmark jobs ABS as % of ATC Country ABS as % of ATC Country
Top management
Head of organisation – Tier 3 88% Finland 74% SwitzerlandLegal
Legal counsel – Experienced 100% Ireland 72% Portugal
Human resources
Head of human resources – Tier 3 91% Austria 75% Portugal
Human resources manager 96% Norway 71% Portugal
Compensation and benefits manager 100% Norway 78% Germany
Labour safety engineer – Experienced 100%Greece, Denmark,
Norway83% Portugal
Human resources administration clerk –
Experienced100% Greece 83% Portugal
Finance
Head of finance and accounting – Tier 3 93% Denmark 79% Germany
Credit and collections supervisor 96% United Kingdom 73% Portugal
Credit and collections clerk – Experienced 100% Austria 75% Portugal
Accounting manager 95% Sweden 77% Portugal
Accountant – Experienced 99% Germany 78% Portugal
Accounting clerk – Experienced 100% Finland 83% Portugal
Audit manager 94% Finland 58% Portugal
Administration
Executive secretary – Senior 100% Norway 64% Portugal
Secretary – Experienced 100% Austria 78% Portugal
Office administration manager 100% Finland 69% Portugal
Security guard – Experienced 100% Italy 77% France
Information technology
Head of information technology – Tier 3 98% Norway 70% Portugal
Systems development manager 97% Austria 46% Portugal
Systems analyst – Experienced 100% Spain 67% Portugal
Systems programmer – Experienced 100% Germany 84% Portugal
Web applications developer – Experienced 100% Finland 93% Denmark
Computer operator – Experienced 98% Spain 79% Netherlands
Sales and marketing
Head of sales and marketing – Tier 3 92% Austria 76% Portugal
Head of marketing – Tier 3 99% Ireland 71% Portugal
Marketing manager 98% Norway 72% Portugal
Market research analyst – Experienced 99% Germany 76% Portugal
Product/brand marketing professional –
Senior98% Norway 76% Portugal
Sales manager 95% Finland 80% Portugal
Sales manager – Regional 96% Finland 58% Portugal
Sales representative – Experienced 96% Norway 64% Portugal
Customer service manager 98% Finland 76% Portugal
Highest Lowest
METHODOLOGY: ABS AS A PERCENTAGE OF ATC TABLES
In the annual base salary as a percentage of annual total cash table, the country with higher base pay
would have, relatively lower share of allowances and variable pay compared to other countries.
Legal counsel in Ireland’s ABS is 100% of their annual total cash compensation (ATC). That is, there isvery little, if any variable component to their total cash compensation. In Portugal, the annual base
salary (ABS) of systems development manager is just 46% of their annual total cash compensation
(ATC), indicating a higher prevalence of allowances and variable pay components.
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SUMMARY OF KEY FINDINGS
WESTERN EUROPE ANNUAL BASE SALARY AS A PERCENTAGE OF ANNUAL TOTAL CASH
COMPENSATION, BY JOB, 2014 , CONTINUED
Benchmark jobs ABS as % of ATC Country ABS as % of ATC Country
Customer service representative –Experienced
99% United Kingdom 84% Portugal
Research and development
Research and development manager 98% Finland 83% Greece
Research and development engineer –
Experienced100% Norway 90% Portugal
Engineering
Environmental health and safety manager 100% Austria 86% France
Technical service manager 99% Austria 88% Sweden
Technical service technician – Experienced 100% Austria, Ireland 86% France
Process engineer – Experienced 99% United Kingdom 92% Portugal
Operations
Head of plant 96% Norway 82% France
Head of production 94% Portugal 80% FranceProduction supervisor 98% Austria 80% Portugal
Production worker – Experienced 100%Norway, United
Kingdom83% Netherlands
Head of quality – Tier 3 99% Norway 76% Germany
Repair and maintenance engineering
manager99% Finland 74% Portugal
Supply and logistics
Head of supply chain – Tier 3 94% Norway 75% Germany
Head of purchasing 98% Ireland 73% Germany
Traffic and distribution coordinator – Entry 99% Italy 80% France
Warehouse – Team leader 100% Austria 85% Portugal
ALLOWANCES AND VARIABLE PAY A CASE STUDY Annual total cash compensation represents ABS plus nonvariable remuneration and short-term incentives
(STIs). These incentives generally include bonuses (for example, bonus, sales commission, profit-sharing)
but exclude share options. Within the cash component are allowances, or salary supplements paid to
employees to cover job requirements, with reimbursement usually based on actual costs. Typical
allowances, depending on country or company culture, might include allowances for maternity, festival,
transition, meal, car, childcare, family, vacation, sickness, housing, and others.
In essence, variable pay recognises and rewards employees based on factors such as productivity,
profitability, teamwork, safety, or quality — and parameters such as individual, group, or corporate
performance rather than time on the job or the job’s value. A higher proportion of variable compensation
generally goes to employees whose work has gone beyond the job description to contribute to company
success.
By designing a system that ensures that two employees with different efficiencies receive different
remuneration, the company rewards productivity and hard work and nudges underperformers to work
harder. The company can award variable pay through a share of profits, bonuses, deferred compensation,
cash, company stock, and services (such as a company-paid trip). Different types of variable pay systems
are individual incentive plans, achievement awards, lump-sum cash handouts, and sharing company
profits.
Highest Lowest
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SUMMARY OF KEY FINDINGS
Design of an effective variable programme should consider these points:
• Measuring employee performance collectively, rather than individually, might reduce overall
enthusiasm.
• There should be a direct and visible correlation between performance and variable pay. If there is a
lack of transparency, or nonperformers are rewarded, employees can lose faith in the system’s
integrity.
• The goals that lead to employee rewards should align with company long-term objectives and
strategy.
For more information on components of variable pay, see Mercer’s Short-Term Incentives
around the World, Total Employment Costs around the World, and Worldwide Benefit &
Employment Guidelines.
The following case study for the human resources manager position illustrates variations in allowances
and variable pay information across countries.
• Portugal, a cost-effective location, provides the highest allowances (15%) to employees.• The trend among cost-effective locations is to pay a higher variable component; the highest-paying
countries pay lower allowances in the region.
• Human resources managers in Norway receive 96% of ATC in the form of ABS, the highest in the
region.
• Switzerland pays the highest variable pay in absolute values, followed by Germany, France, Italy,
and Portugal.
• Austria and Ireland do not provide allowances; consequently, ABS is the same as annual guaranteed
cash.
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SUMMARY OF KEY FINDINGS
ALLOWANCE VARIABLE PAY
Austria 0 7,528
Belgium 2,384 8,806
Denmark 1,260