global diy & sme's fediyma congres 2009

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How Small, Smart, Special Companies can succeed in the Global DIY Market ? 4 Fediyma Forum Barcelona Piet De Coninck, CEO Polet Quality Tools th

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Page 1: Global Diy & SME's  fediyma congres 2009

How Small, Smart, Special Companies can succeed in the Global DIY Market ?

4 Fediyma Forum BarcelonaPiet De Coninck, CEO Polet Quality Tools

th

Page 2: Global Diy & SME's  fediyma congres 2009

4 realities of the DIY industry

Escaping the red ocean

The philosophy

The 7 habits for effective leadership

Conclusion

5 Steps to the Blue Ocean

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 3: Global Diy & SME's  fediyma congres 2009

Glocalisation

Re-engineering of the DIY consumer

The new business logic

The impact of internet

The 4 irreversible realities of the DIY Industry ?

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 4: Global Diy & SME's  fediyma congres 2009

The reengineering of the DIY consumer: The new needs

Massclusivity

The rise of the creative class

The cultural acknowledgement

The 4 irreversible realities of the DIY Industry (2)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 5: Global Diy & SME's  fediyma congres 2009

The New Business Logic

The 4 irreversible realities of the DIY Industry (3)

FORDS model T 21 Century CONSUMPTION Many people had little Seek for inspiration and desired much and create own identity

TECHNOLOGIES Mass production for Digitalisation helps to Mass -consumption Create and distribute

ENTERPRISE LOGIC Value creation in company space In individual space CAPITALISM Managerial capitalism Distributed

*zuboff and maxmin - 2002

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

FORDS model T 21 Century CONSUMPTION Many people had little Seek for inspiration and desired much and create own identity

TECHNOLOGIES Mass production for Digitalisation helps to Mass -consumption Create and distribute

ENTERPRISE LOGIC Value creation in company space In individual space CAPITALISM Managerial capitalism Distributed

*zuboff and maxmin - 2002

Page 6: Global Diy & SME's  fediyma congres 2009

The impact of the Internet

The booster to consumer change

The lever for the enterprise logic

The fundamental business reversal

The new laws for internet retailing

The 4 irreversible realities of the DIY Industry (4)

Piet De ConinckCEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 7: Global Diy & SME's  fediyma congres 2009

4 Irreversible realities present 4 Huge challenges

Redefine & adapt the customer value

The centric moves

From production to market inspiration

Generate only good profits

Escaping the red ocean ?

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 8: Global Diy & SME's  fediyma congres 2009

The Philosophy: Responding the 3 Requirements

Changing markets

Changing consumers

Changing retail requirements

How to escape from the Red Ocean ?

Piet De ConinckCEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 9: Global Diy & SME's  fediyma congres 2009

Begin with the end in mind

Be proactive

Put first things first

Think win/win

Seek first to understand, then be understood

Synergy

Sharpen the saw

The 3S Philosophy vs. the 7 Habits of Effective Leadership

Change – Improvement - Differentiation - Concepting - Segmentation - Dynamism

Piet De ConinckCEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 10: Global Diy & SME's  fediyma congres 2009

Strategy & VisionLean & Mean Open world mind ness

3S - Habit One : Begin with the end in mind

Operational KSF = Key Account KSFContinuous improvementStrategic integration of ICTManufacture market driven logisticsLean manufacturing

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 11: Global Diy & SME's  fediyma congres 2009

Responsibility vs. reproach4 steps for a renewed dynamism

Differentiated fair visits

Trend watching & Trend following

Dialogue with colleagues

Professional literature

Use all human senses

3S: Habit Two – Be Proactive

Street-o-Logy >> Competitive advantage for SME’s

Piet De ConinckCEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 12: Global Diy & SME's  fediyma congres 2009

Built a strong key account management team

Integrate key account mindset in Field Sales Team

Upscale organisation to a 3 D Culture Dimension Innovation-Creativity-Imagineering

3S: Habit Three – First things first

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 13: Global Diy & SME's  fediyma congres 2009

Differentiation & segmentation

Concepting

Communication

Field people

3S: Habit Four – Think Win-Win (1)

Bringing Buyer Value - Fulfilling Consumer Needs

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 14: Global Diy & SME's  fediyma congres 2009

Good - Better – Best

Cross Merchandising

3S: Habit Four – Think Win-Win (2)

Help Retailer and consumers

In making their choice

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 15: Global Diy & SME's  fediyma congres 2009

Concepting :

3S: Habit Four – Think Win-Win (3)

“ Ready to Market ” Product Range

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 16: Global Diy & SME's  fediyma congres 2009

Concepting : The ingredients for a good concept

Display the product itself

Guide the consumer in his choice

KISS

Maximalise the USP’s

Easy, enjoyable & sexy

Cover the consumers’ needs

Help the selling-out in POS

100 % Brand building

3S: Habit Four – Think Win-Win (4)

Piet De Coninck,

CEO Polet Quality Tools4 Fediyma Forum Barcelona

th

Page 17: Global Diy & SME's  fediyma congres 2009

Communication

POS

Media Support

Press Coverage

E-Communication

3S: Habit Four – Think Win-Win (5)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 18: Global Diy & SME's  fediyma congres 2009

People :

Merchandising Service

Masterminding the Sales-Service support

Check implementation agreements

3S: Habit Four – Think Win-Win (6)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 19: Global Diy & SME's  fediyma congres 2009

Ask your customers about their strategy

Analyse the nowadays situation >> Task Force – External Consultancy

Learning Process of your customers >> Adapt your approach

Find people with the requested knowledge

3S: Habit Five – Seek first to understand, then be understood

Convert Information into Knowledge:final touch & cherry on the cake

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 20: Global Diy & SME's  fediyma congres 2009

Logistics & supply chain

Product

Marketing

3S: Habit Six – Search for Synergy (1)

=

=

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 21: Global Diy & SME's  fediyma congres 2009

Logistics & Supply Chain

3S: Habit Six – Search for Synergy (2)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Cross docking

Mutual platform

Feeder

Page 22: Global Diy & SME's  fediyma congres 2009

Product

Cat man studies

Cross merchandising

Cross selling promotional actions

Value packs

3S: Habit Six – Search for Synergy (3)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

+

Page 23: Global Diy & SME's  fediyma congres 2009

Marketing

Co-Advertising

3S: Habit Six – Search for Synergy (4)

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Co-exhibition during trade fairs

Page 24: Global Diy & SME's  fediyma congres 2009

3S: Habit Seven – Sharpen the saw

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

DIY – Deming Wheel

Page 25: Global Diy & SME's  fediyma congres 2009

Seeking for the fourth dimension

Sharing knowledge and experiences for sustainable growth

Piet Deconinck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 26: Global Diy & SME's  fediyma congres 2009

3S: The fourth dimension

Satisfaction

3S The 4 dimensionTh

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath

Page 27: Global Diy & SME's  fediyma congres 2009

This presentation is downloadable at

www.polet.be

Where there is also a reading list feel free to share knowledge and e-mail me with any [email protected]

Thank You for Your attention, wishing You a safe safe trip on the blue ocean ….

Piet De Coninck, CEO Polet Quality Tools

4 Fediyma Forum Barcelonath