global diy & sme's fediyma congres 2009
TRANSCRIPT
How Small, Smart, Special Companies can succeed in the Global DIY Market ?
4 Fediyma Forum BarcelonaPiet De Coninck, CEO Polet Quality Tools
th
4 realities of the DIY industry
Escaping the red ocean
The philosophy
The 7 habits for effective leadership
Conclusion
5 Steps to the Blue Ocean
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Glocalisation
Re-engineering of the DIY consumer
The new business logic
The impact of internet
The 4 irreversible realities of the DIY Industry ?
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
The reengineering of the DIY consumer: The new needs
Massclusivity
The rise of the creative class
The cultural acknowledgement
The 4 irreversible realities of the DIY Industry (2)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
The New Business Logic
The 4 irreversible realities of the DIY Industry (3)
FORDS model T 21 Century CONSUMPTION Many people had little Seek for inspiration and desired much and create own identity
TECHNOLOGIES Mass production for Digitalisation helps to Mass -consumption Create and distribute
ENTERPRISE LOGIC Value creation in company space In individual space CAPITALISM Managerial capitalism Distributed
*zuboff and maxmin - 2002
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
FORDS model T 21 Century CONSUMPTION Many people had little Seek for inspiration and desired much and create own identity
TECHNOLOGIES Mass production for Digitalisation helps to Mass -consumption Create and distribute
ENTERPRISE LOGIC Value creation in company space In individual space CAPITALISM Managerial capitalism Distributed
*zuboff and maxmin - 2002
The impact of the Internet
The booster to consumer change
The lever for the enterprise logic
The fundamental business reversal
The new laws for internet retailing
The 4 irreversible realities of the DIY Industry (4)
Piet De ConinckCEO Polet Quality Tools
4 Fediyma Forum Barcelonath
4 Irreversible realities present 4 Huge challenges
Redefine & adapt the customer value
The centric moves
From production to market inspiration
Generate only good profits
Escaping the red ocean ?
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
The Philosophy: Responding the 3 Requirements
Changing markets
Changing consumers
Changing retail requirements
How to escape from the Red Ocean ?
Piet De ConinckCEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Begin with the end in mind
Be proactive
Put first things first
Think win/win
Seek first to understand, then be understood
Synergy
Sharpen the saw
The 3S Philosophy vs. the 7 Habits of Effective Leadership
Change – Improvement - Differentiation - Concepting - Segmentation - Dynamism
Piet De ConinckCEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Strategy & VisionLean & Mean Open world mind ness
3S - Habit One : Begin with the end in mind
Operational KSF = Key Account KSFContinuous improvementStrategic integration of ICTManufacture market driven logisticsLean manufacturing
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Responsibility vs. reproach4 steps for a renewed dynamism
Differentiated fair visits
Trend watching & Trend following
Dialogue with colleagues
Professional literature
Use all human senses
3S: Habit Two – Be Proactive
Street-o-Logy >> Competitive advantage for SME’s
Piet De ConinckCEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Built a strong key account management team
Integrate key account mindset in Field Sales Team
Upscale organisation to a 3 D Culture Dimension Innovation-Creativity-Imagineering
3S: Habit Three – First things first
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Differentiation & segmentation
Concepting
Communication
Field people
3S: Habit Four – Think Win-Win (1)
Bringing Buyer Value - Fulfilling Consumer Needs
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Good - Better – Best
Cross Merchandising
3S: Habit Four – Think Win-Win (2)
Help Retailer and consumers
In making their choice
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Concepting :
3S: Habit Four – Think Win-Win (3)
“ Ready to Market ” Product Range
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Concepting : The ingredients for a good concept
Display the product itself
Guide the consumer in his choice
KISS
Maximalise the USP’s
Easy, enjoyable & sexy
Cover the consumers’ needs
Help the selling-out in POS
100 % Brand building
3S: Habit Four – Think Win-Win (4)
Piet De Coninck,
CEO Polet Quality Tools4 Fediyma Forum Barcelona
th
Communication
POS
Media Support
Press Coverage
E-Communication
3S: Habit Four – Think Win-Win (5)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
People :
Merchandising Service
Masterminding the Sales-Service support
Check implementation agreements
3S: Habit Four – Think Win-Win (6)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Ask your customers about their strategy
Analyse the nowadays situation >> Task Force – External Consultancy
Learning Process of your customers >> Adapt your approach
Find people with the requested knowledge
3S: Habit Five – Seek first to understand, then be understood
Convert Information into Knowledge:final touch & cherry on the cake
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Logistics & supply chain
Product
Marketing
3S: Habit Six – Search for Synergy (1)
=
=
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Logistics & Supply Chain
3S: Habit Six – Search for Synergy (2)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Cross docking
Mutual platform
Feeder
Product
Cat man studies
Cross merchandising
Cross selling promotional actions
Value packs
3S: Habit Six – Search for Synergy (3)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
+
Marketing
Co-Advertising
3S: Habit Six – Search for Synergy (4)
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
Co-exhibition during trade fairs
3S: Habit Seven – Sharpen the saw
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
DIY – Deming Wheel
Seeking for the fourth dimension
Sharing knowledge and experiences for sustainable growth
Piet Deconinck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
3S: The fourth dimension
Satisfaction
3S The 4 dimensionTh
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath
This presentation is downloadable at
www.polet.be
Where there is also a reading list feel free to share knowledge and e-mail me with any [email protected]
Thank You for Your attention, wishing You a safe safe trip on the blue ocean ….
Piet De Coninck, CEO Polet Quality Tools
4 Fediyma Forum Barcelonath