1. Welcome Katie Webb Katie Webb App Research and Development

2. Unmet Desire: Night Janitors work yields no direct benefits Katie Webb App Research and Development 3. Group: Hofstra University Night Janitors Katie Webb App Research and Development 4. Katie Webb App Research and Development 5. Katie Webb App Research and Development 6. Katie Webb App Research and Development 7. Katie Webb App Research and Development 8. Katie Webb App Research and Development 9. Katie Webb App Research and Development 10. Katie Webb App Research and Development Interview Excerpts: When the students talked to us after an all-nighter saying they appreciate what we do, that was a first. It meant a lot 11. Katie Webb App Research and Development Interview Excerpts: With all the salt they put down, it adds a lot of extra work The bosses dont want to hear [our opinions] Theyre not people, theyre all corporate 12. Katie Webb App Research and Development Anecdotal Observation of Night Janitors: Glenn and Charlie Bosses and students rarely show appreciation Work not seen by most students Go out of their way to do extra work Ask for nothing in return 13. Katie Webb App Research and Development Draft idea for app Have the students help to improve the night custodians job, since their bosses/administrators arent appreciating them adequately 14. Katie Webb App Research and Development 15. Katie Webb App Research and Development 16. Katie Webb App Research and Development 17. Katie Webb App Research and Development Ideation session outcome tangible appreciation app, similar to a message board posting thank you notes direct communication between staff and students, skip over administrators 18. Katie Webb App Research and Development Mechanics of the app app intended for students and staff would meet the need for janitorial appreciation how it works similar to communication apps with video, picture and text messaging with privacy setting 19. Katie Webb App Research and Development App research Description: Fastest way to send video messages Visually: uncluttered, focus on simply video messages, streamline and attractive Interactively: Sole focus is on quickly sending videos, either life or delayed. 20. Katie Webb App Research and Development App research Description: Swipe the screen and meet new people Visually: good quality video chatting, simplistic Interactively: random chat idea, whenever workers want encouragement, they can swipe and reach someone 21. Katie Webb App Research and Development Thank you