giving speeches and oral presentation
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8/3/2019 Giving Speeches and Oral Presentation
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Giving Speeches & OralGiving Speeches & Oral
PresentationsPresentations An integral part of your business career An integral part of your business career
The steps for delivering a speech are:The steps for delivering a speech are:
11--prepare to speakprepare to speak
22--develop your speechdevelop your speech
Deliver your speechDeliver your speech
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Preparing to speakPreparing to speak
Preparing speeches and presentationsPreparing speeches and presentationsrequires some special communicationrequires some special communication
techniques to ensure your audience hearstechniques to ensure your audience hearswhat you say.what you say.
Defining your purposeDefining your purpose
Analyzing your audience Analyzing your audience Planning your speech or presentationPlanning your speech or presentation
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Defining your purposeDefining your purpose
Four basic reasons:Four basic reasons: To inform (to inform accounting deptt of newTo inform (to inform accounting deptt of new
remote dataremote data--access policy)access policy) To persuade(to explain to the executiveTo persuade(to explain to the executive
committee,the omnigroups take over offer)committee,the omnigroups take over offer) To motivate(to persuade potential customersTo motivate(to persuade potential customers
that our bank offersthe best commercial bankingthat our bank offersthe best commercial banking
services for their needs)services for their needs) To entertain(to motivate the sales force toTo entertain(to motivate the sales force to
increase sales product sales by 10 percent)increase sales product sales by 10 percent)
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Analyzing your audience Analyzing your audience
Audience size and composition Audience size and composition
Probable audience reactionProbable audience reaction
Analyze their mood Analyze their mood
Predict audience responsePredict audience response
Level of audience understandingLevel of audience understanding Audience relationship with the speaker Audience relationship with the speaker
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Planning your speech andPlanning your speech and
presentationpresentation Establishing the main idea:Establishing the main idea:
The main idea points out how theThe main idea points out how theaudience can benefit from your message.audience can benefit from your message.
Using the you attitude makes yourUsing the you attitude makes yourmaterial relevant to your audience andmaterial relevant to your audience and
helps keep their attention.helps keep their attention.
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Planning.conti.Planning.conti.
Organizing your message:Organizing your message:
Structure a short speech or presentationStructure a short speech or presentationlike a letter or memo.like a letter or memo.
Organize longer speeches andOrganize longer speeches andpresentations like formal reports.presentations like formal reports.
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PlanningcontiPlanningconti
Preparing an outline:Preparing an outline:
Use an outline as your script but beUse an outline as your script but beprepared to deviate in response toprepared to deviate in response toaudience feedback.audience feedback.
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Planning.contPlanning.cont
Estimating length:Estimating length:
The average speaker can deliver about The average speaker can deliver about one paragraph,or 125 to 150 words,in aone paragraph,or 125 to 150 words,in aminute.minute.
Be sure that your subject,purpose,andBe sure that your subject,purpose,and
organizing are compatible with the timeorganizing are compatible with the timeavailable.available.
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Planning.contPlanning.cont
Deciding on style:Deciding on style:
Use a casual style for small groups.Use a casual style for small groups.
Use a formal style for large groups andUse a formal style for large groups andimportant events.important events.
In both formal and informalIn both formal and informal
presentations,keep things simple.presentations,keep things simple.
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Developing your speech orDeveloping your speech or
presentationpresentation How formal speeches and presentationsHow formal speeches and presentations
are different from formal reports:are different from formal reports:
More interaction with the audience.More interaction with the audience. Use of non verbal cues to expressUse of non verbal cues to express
meaning.meaning.
Less control of content Less control of content Greater need to help the audience stay onGreater need to help the audience stay ontrack.track.
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Developing.Developing.
The introduction:The introduction:
The introduction capturesThe introduction captures
attention,inspires,,and previews theattention,inspires,,and previews thecontent.content.
Connect the topic to the listeners needsConnect the topic to the listeners needsand interests.and interests.
Match the introduction to the tone of yourMatch the introduction to the tone of yourspeech or presentation.speech or presentation.
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Developing.Developing.
Building credibility:Building credibility:
You have only few minutes to establish You have only few minutes to establishyour credibility.your credibility.
Without boasting,explain why you areWithout boasting,explain why you arequalified to speak on the subject.qualified to speak on the subject.
Let the audience know what lies ahead.Let the audience know what lies ahead.
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Developing.Developing.
Body:Body:
limit the body to three or four main points.limit the body to three or four main points.
Connect the ideas.Help your audience followConnect the ideas.Help your audience followyour presentations by using clear transitionsyour presentations by using clear transitionsbetween sentences and paragraphs.between sentences and paragraphs.
Emphasize your transitions by repeating keyEmphasize your transitions by repeating keyideas,using gestures,changing your tone of ideas,using gestures,changing your tone of voice,or introducing a visual aid.voice,or introducing a visual aid.
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DevelopingDeveloping
The close:The close:
The close should leave a strong and lasting impression.The close should leave a strong and lasting impression.
Summarize the main idea ,and restate the main points.Summarize the main idea ,and restate the main points.
Describe the next steps:Describe the next steps:
Be certain that everyone agrees on the outcome andBe certain that everyone agrees on the outcome andunderstands what should happen next.understands what should happen next.
End on a positive note:End on a positive note:
If your last words are enthusiastic and upbeat,it willIf your last words are enthusiastic and upbeat,it willleave lasting impression on your audience.leave lasting impression on your audience.
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Question and answer periodQuestion and answer period
Encourage questions throughout yourEncourage questions throughout yourspeech if you are addressing a smallspeech if you are addressing a small
group.group. But ask a large audience to defer theBut ask a large audience to defer the
questions until later.questions until later.
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Mastering the art of deliveryMastering the art of delivery
Delivery methods are:Delivery methods are:
MemorizingMemorizing
ReadingReading
Speaking from notesSpeaking from notes
Impromptu speakingImpromptu speaking
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Getting ready to give yourGetting ready to give your
presentationpresentation Before you speak:Before you speak:
PracticePractice
Prepare the locationPrepare the location
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Overcoming anxietyOvercoming anxiety
A little stage fright is normal. A little stage fright is normal.
The best technique to overcome your anxiety isThe best technique to overcome your anxiety is
to concentrate on your listeners and on theirto concentrate on your listeners and on theirneeds, rather than focusing on yourself.needs, rather than focusing on yourself.
Dont rush the opening.Dont rush the opening.
Use eye contact, posture,gestures,and voice toUse eye contact, posture,gestures,and voice toconvey an aura of mastery and to keep yourconvey an aura of mastery and to keep youraudiences attention.audiences attention.
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Handling questionsHandling questions
Be ready with answers so that you can:Be ready with answers so that you can: Emphasize your most important pointsEmphasize your most important points Refer to material that didnt fit in the formalRefer to material that didnt fit in the formal
presentation.presentation. Overcome audience resistance.Overcome audience resistance. Keep your answers short and to the point.Keep your answers short and to the point. Maintain control by stating some ground rules in theMaintain control by stating some ground rules in the
beginning of the questionbeginning of the question--andand--answer session.answer session.
Respond unemotionally to tough questions.Respond unemotionally to tough questions. Finish up on timeFinish up on time--even if people are enthusiastic toeven if people are enthusiastic to
continue.continue.