get to green in 7 not-so-easy-steps[2]

Get to Green in 7 NOT-SO-Easy-Steps

1. Honestly assess your strengths and weaknesses

• Use your tools• Make a list• Recognize those who

perform• Deal with those who don’t• Dig deep• Be brutally honest• What are you doing to

teach and train you DTL’s and store teams


2. Identify where to best spend your time

• Analyze data• Prioritize needs• 30/60/90 day process and

feedback• Go for the big wins• Be vigilant about the

details• Leverage your DTL’s in

the non-focus stores


3. Assign Roles and Responsibilities

• Pick the best person for each task

• Make a commitment• Challenge your teams• Put it in writing• Hold each person

accountable• EXPECT greatness


4. Set Goals • Have specific expectations• What are your key result

areas• Make goals measurable• Be realistic• Agree on timing• Green is an on-going

process• Have specific process’ in

place


5. Take Action • Go Don’t delay• Take risks• Experiment• Find out what works• Fix problems• Praise & Coach• Reward & Celebrate• Be a leader• Leverage up when

execution does not happen


6. Meet often with your DTL’s

• Make time• Evaluate results• Talk progress• Talk failure• Discuss what you’ll do

differently• Rate your success


7. Keep at it • Make adjustments• Don’t let up• Add your own magic• Your diagnostic tools are

useful and informative, but they are just tools

• To get to green you need to add your own magic

• Be a catalyst for change• Make things happen• Never accept second best in

your stores, processes, or people

Unstuck

1. How often can you afford to be stuck and what are you doing about it?

2. How can you move forward when everything seems to be heading in reverse? Oddly enough, we find that moving forward requires zooming out so you can see the bigger picture.

Unstuck

1. To succeed as an FM, you need to unify:

• Your purpose. The driving ambition that shapes what you do

– Do you have a clear, inspiring purpose?– Why do we do what we do? – Does your

answer have meaning?

Unstuck


• Your strategy. The smart way you go about achieving your purpose

– Can you always get the right stuff done?– Do you know how to make decisions?

Unstuck


• Your partners. The people that need to be assembled and rallied to execute the strategy.

– Do you have the right people, in the right positions to make a difference?

– Is your team capable of radical ideas?

States of being stuck

Alone

Overwhelmed

Worthless

Directionless

Exhausted

Battle-torn

Hopeless

Get to Green in 7 – State of stuck

1. Honestly assess your strengths and weaknesses

2. Identify where to best spend your time

3. Assign Roles and Responsibilities

4. Set Goals

5. Take Action

6. Meet often with your DTL’s

7. Keep at it

• Battle-torn• Exhausted• Directionless• Worthless• Overwhelmed• Alone• Hopeless

Battle-torn

1. Most often results from problems with members of the team and the way the interact

• Team can not get along

• Factions, cliques• Political agendas

Exhausted

2. Most often comes from concentrating on the individual parts, but neglecting to bring them into balance

• Waning interest or involvement

• Resentment over new projects or assignments

• Team burnout

Directionless

3. Most often happens when there is a lack of strategy. No big picture; action but no results.

• Outcomes are often mediocrity

• Team members unable to see their next action as an incremental step on journey to somewhere meaningful

• Team members unable to connect their work to the larger context

Worthless

4. Most often the result of poor metrics

• You don’t know what victory looks like

• Metrics of performance seem vague

• Team members are puzzled over which goals to pursue

Overwhelmed

5. Most often the result of an organizations lack of structure and process

• You seem rudderless – lack of direction

• You feel like you’re under too much scrutiny

• No enough time to get it all done

Alone

6. Most often the result of a lack of a cohesive culture

• Individual team members make up their own rules

• New team members can’t seem to master the ropes

• It’s just chaos

Hopeless

7. Most often the result of an anemic purpose

• No feeling of reward• No passion or rallying

cry• Everyone has their

own agenda

Battle-torn

Pathways to getting unstuck

Talent Make upAre there too many like-minded team members ?

Revive the teamThe population can be changed most rapidly by

deciding who exits and who enters

More heart, less intellect.Often, motivating teams to take action requires first spending time building a common identity.

Why can’t anything get done?Focus on coordinating activity, clarifying roles,

and ensuring efficient hand-offs.

Give the movement a nameA name builds identity while promoting

commitment and cohesion among teams

Revive the team. Bring in new brainiacs.Often, a slight change in the composition of your

Team can make a radical difference in its ability toInnovate. First, who should you ask to leave.

Deliver the tough messageConfront anyone who needs to step up

to a higher level of performance

Embrace the enemy.Who are the competitors that truly irk your team?

Which would they be the most proud to beat?Now, rally your team around defeating them.

Exhausted


Teams SoulLeaders can do a lot to shape the culture of their crew

by simply expressing their own values and agendas

EngagementLeaders often inspire the greatest performance

through engagement. Asking inquisitive questions can be a powerful catalyst to get people motivated.

More heart, less intellect.Often, motivating teams to take action requires first spending time building a common identity.

Invent a prototype of the end state.Teams get stuck because they simply

can’t see the end state – and no one knows which steps to take without knowing the destination

Make every cell the holder of the genetic code.Everyone must be a keeper of the vision-responsible

for delivering on your purpose. Meet. Talk. Publish your vision for everyone to read.

Start with the control points of the system.Don’t concern yourself with all the other noise

in the system, sponsor and drive specific initiativesAt the points of control and leave the rest

for natural evolution.

Directionless


Futurecast(Forecasting + imagination)- Project out a few months to

see a different view of the challenges ahead.

Host a summitUse exercises, simulations and mapping to forge a strategy

Have a moonshotWhy do we exist? What must your team accomplish

before you consider yourself a success? Purpose gives your team the clarity to act.

Write a headline for the futureGreat leaders help people envision where

Their team’s moonshot will take them.

Give the movement a nameA name builds identity while promoting

commitment and cohesion among teams

Put your idea into wordsWhat should the reader take away?

How should they feel after absorbing the message?

Invent a prototype of the end stateTeams get stuck because they simply

can’t see the end state – and no one knows which steps to take without knowing the destination

Control the language. Control the debate. Get your team to concentrate on choosing

the right words to tell your story.

Worthless


Emotional bank accountStress similarities among team membersInteractions need to be based on trust.

CredibilityBe certain to bring new fundamental insights,

tools or knowledge from your previous experience.

More heart, less intellectOften, motivating teams to take action requires first spending time building a common identity.

FuturecastTeams get stuck because they don’t see their

next action as an incremental step on a journeyTo somewhere meaningful.

Team productivityPotential productivity of the team

-Process loss + Gains from working together(known as the synergy factor)

Write a headline for the futureGreat leaders help people envision where

Their team’s moonshot will take them.

Overwhelmed


Take over the TV stationUse the power of the teams communication

– every e-mail, every speech, every meeting.

ModesBlue sky mode

(Given a clean slate what would you do?)Tuning mode

(Given the hand you’ve been dealt, how should you proceed.)

Minimize process lossFocus on coordinating activity, clarifying roles,

and ensuring efficient hand-offs.

Avoid groupthinkChallenge people to poke holes in the

ideas that gain momentum

Host a summitUse exercises, simulations and mapping to forge a strategy

Deliver a tough messageConfront anyone who needs to step up

to a higher level of performance

Right toolsSurround yourself with every resource to get the job done

Decide todayThere is a deep opportunity

cost of not deciding

Alone


Avoid groupthinkChallenge people to poke holes in the

ideas that gain momentum

Genetic codeEvery team members must be a keeper of the vision –

Responsible for delivering on your purpose.


Control the language. Control the debateGet your team to concentrate on choosing

the right words to tell your story.

Let your soul be your guideThe way things are done the first time, in the first meeting,

before the first deadline, often gets institutionalized as“the way we do things around here.”

Take over the TV stationUse the power of the teams communication

– every e-mail, every speech, every meeting.

Task based conflictA moderate amount of task-based conflict

can actually improve performance.

EngagementLeaders often inspire the greatest performance

through engagement. Asking inquisitive questions can be a powerful catalyst to get people motivated.

Hopeless


MoonshotWhy do we exist? What must your team accomplish

before you consider yourself a success? Purpose gives your team the clarity to act.

Control the language- control the debate

Get your team to concentrate on choosing the right words to tell your story.


Give the movement a name

Names carry a story with them. A name for your movement can carry it from stakeholder to stakeholder.

Sense of purposeCreating a purpose is about finding what’s true and

Magnifying it, not making up a whole new story.

Take stepsBe methodical. Be sequential.

Every gain is a step in the right direction

get to green in 7 not-so-easy-steps[2]

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