get that job! rÉsumÉs, portfolios and interview skills hotel management
TRANSCRIPT
GET THAT JOB! RÉSUMÉS,
PORTFOLIOS AND INTERVIEW SKILLS
Hotel Management
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Copyright © Texas Education Agency, 2014. These Materials are copyrighted © and trademarked ™ as the property of the Texas Education Agency (TEA) and may not be reproduced without the express wri t ten permission of TEA, except under the fol lowing condit ions:
1) Texas publ ic school distr icts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the distr icts’ and schools’ educational use without obtaining permission from TEA.
2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only, without obtaining wri t ten permission of TEA.
3) Any port ion reproduced must be reproduced in i ts ent i rety and remain unedited, unaltered and unchanged in any way.
4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduct ion and distr ibut ion may be charged.
Private ent i t ies or persons located in Texas that are not Texas publ ic school distr icts, Texas Education Service Centers, or Texas charter schools or any ent i ty, whether publ ic or private, educational or non-educational, located outside the state of Texas MUST obtain wri t ten approval from TEA and wi l l be required to enter into a l icense agreement that may involve the payment of a l icensing fee or a royalty.For information contact: Off ice of Copyrights, Trademarks, License Agreements, and Royalt ies, Texas Education Agency, 1701 N. Congress Ave., Aust in, TX 78701-1494; phone 512-463-7004; emai l : [email protected].
COPYRIGHT
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It is a paid position of regular employment
WHAT IS A JOB?
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Laundry and Dry-Cleaning Workers
Lodging ManagersMaids and Housekeeping
CleanersResidential AdvisorsSwitchboard OperatorsUshers, Lobby, Attendants and
Ticket Takers
Baggage Porters and BellhopsConciergesFirst-line Supervisors of
Housekeeping and Janitorial Workers
Food Service ManagersHotel, Motel and Resort Desk
ClerksJanitors and Cleaners
JOBS IN HOTEL MANAGEMENT
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BusinessesInternetNetworkingWant ads
HOW DOES THE SEARCH BEGIN?
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RésuméPortfolioInterview skills
KEY REQUIREMENTS
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RÉSUMÉ A brief history of a person’s education, work experience
and other qualifications
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NameObjectiveEducationWork experienceActivities and interestsHonorsReferences
RÉSUMÉ COMPONENTS
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How to Write an Error-Free Résumé
Image from video
(click on link)
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A document sent with your résumé to provide additional information on your skills and experience
How to Avoid Writing an Awful Cover Letter
COVER LETTER
(click on link)
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Image from video
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PORTFOLIOA collection of work samples that support job qualifications
Portfolio
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TranscriptsWork samplesService learning/Volunteer
logEmployment evaluationsLetters of
recommendations
Cover letterTable of contentsRésuméEmployability skillsLicenses and/or certificatesAwardsGoals and plans for the
future
PORTFOLIO COMPONENTS
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INTERVIEW SKILLS
How to talk to people in an interview situation, answering
questions correctly and knowing the right questions to ask
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The employer will:Become familiar with youEvaluate your skillsFind out if you will work well with other employees
A formal meeting between two or more people
An opportunity to:Impress the employerLearn more about the jobDecide if the job is right for you
INTERVIEW
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TED-Ed Talk: Put those smartphones away: Great tips for making your job interview count - Anna Post
1. Be prepared
2. Be early
3. Dress appropriately
4. Speak clearly and make eye contact
5. Address the interviewer by name
6. Shake hands twice
7. Thank them twice
SEVEN NO-BRAINERS FOR
JOB INTERVIEWS –
ANNA POST
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Image from video
(click on link)
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Positive Attitude
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Good Work Habits
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Business Etiquette
SELF-RESPONSIBILITY AND SELF-MANAGEMENT
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POSITIVE ATTITUDES
FriendlinessSelf-motivation
TeamworkAdaptability
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Copyright © Texas Education Agency, 2014. All rights reserved.
GOOD WORK HABITS
Be on timeBe at work every day
Call your supervisor immediately if you
become ill and must miss work
Complete all work in a timely
fashion
Keep your work area neat and
organized17
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Proper behavior for business situations
Can make a difference in making a sale or receiving a promotion
Examples:Confident handshakes Introducing people correctlyWearing appropriate clothes
to a business meeting
BUSINESS ETIQUETTE
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QUESTIONS?
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REFERENCES AND RESOURCES
Images: Microsof t Off ice Cl ip Ar t : Used wi th permiss ion f rom Microsof t .
Textbooks: Reynolds, J .S. (2010). Hospi ta l i ty serv ices: Food & lodging . Tin ley Park , IL : Goodhear t -Wi l lcox Company. Li t t re l l , J .J . , Lorenz, J .H. & Smith, H.T. (2009) . From school to work . Tin ley Park , IL : Goodhear t -Wi l lcox.
Videos: How to Avoid Writing an Awful Cover Letter
Your cover letter is the first contact that a potential employer has with you. To make a great impression, there are several cover letter mistakes that you should avoid if you'd like to hear the words "you're hired."http://www.howcast.com/videos/432521-How-to-Avoid-Writing-an-Awful-Cover-Letter#
How to Write an Error-Free RésuméYour résumé is often your first impression on a potential employer. With some careful planning you can make sure it’s a good one.http://www.howcast.com/videos/307328-How-to-Write-an-ErrorFree-Resume#
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REFERENCES AND RESOURCES
We b s i t es : Ca re er s i n Ho te l Ma n a ge m en t
W h at ca re e r d o y o u s ee i n yo u r f u t u re? W ha t ed u ca t i o n d o yo u n e ed f o r t h i s ca ree r? How m u ch mo ne y w i l l y o u m ak e? W ha t sk i l l s w i l l y ou ne e d? I n t h i s l e s so n y ou w i l l e xp lo re t h e an sw ers t o t he s e q ue s t i o ns as we l l as ad d i t i o na l i n f o rm a t i o n r e ga rd in g Ho t e l M an a ge me n t . L e t ’s g e t s t a r t ed !
h t t p : / / c t e . s f as u .e d u / l e ss on -p la n s / ca re e rs - i n -h o te l -ma n ag e me n t / O* Net O n l i n e
Ca re e r C l u s t e r s co n t a i n o c cu pa t i on s i n t h e s a me f i e l d o f wo rk t h a t r e q u i r e s i m i l a r sk i l l s . S t u de n t s , pa re n t s , a n d e du c a t o r s c an us e Ca re e r C l u s t e r s t o h e lp f oc us ed u ca t i o n p l a ns t o wa rd s o b t a i n i ng t he n ec es sa ry k n ow l e dg e , c o mp e t e n c i es , an d t r a i n i n g f o r s u cc es s i n a p a r t i cu l a r c a re e r pa t hw ay.
h t t p : / / www. on e t on l i n e .o rg / f i n d / c a re e r?c = 9 & g = Go S e ve n No -b ra i n e rs fo r J o b I n te rv ie ws
A j o b i n t e r v i ew c an b e i n t i m i d a t i n g , a nd yo u o n l y ha v e a sh o r t a mo u n t o f t i me t o m ak e a go o d i mp re ss io n on t he i n t e r v i ew e r. T h e re a re d e f i n i t e l y so me t r i c ks t o h av i ng a g o od j o b i n t e r v i ew a n d g i v i ng yo u rse l f t h e b es t ch an c e t o b e h i r e d .
h t t p : / / www. em i l y po s t . c om / ge t t i n g - t he - j ob / t he - i n t e r v i e w / 21 2 -se ve n -no -b ra i n e r s - f o r - j o b - i n t e r v i e ws W h at A re th e Ben e f i t s o f Te e na g e rs Ha v i ng J o bs ?
E v en t ho u gh ba l an c in g w o rk an d s ch o o l ca n be a c ha l l e n ge , wo rk i ng a t p l ac es su ch a s g roc e ry s t o res , r es t au ra n t s a n d m ov i e t h ea t e r s c an he l p t e en s b e co me mo re ma t u re i n d i v i du a l s . M a ny t e e ns be c om e m ore r e sp on s ib l e a t h o me an d sc ho o l b ec a us e o f t h e va lu e s t h a t t h ey l e a rn a t t h e i r j ob s . T he y w i l l l i ke l y be mo re p re p a re d f o r co l l e g e , t oo , wh e re t he y m ay ha v e t o b a la n ce wo rk , s c ho o l a n d a c t i v i t i e s . h t t p: / /www. e h ow. c om / ab o u t _ 51 0 39 1 4_ b en e f i t s - t e e na g e rs -h av in g - j o b s . h t m l
Yo uTub e ™: T E D-E d Ta lk : P u t tho s e s m ar tph o n e s a wa y: G rea t t i p s fo r m ak i n g y o u r jo b i n te rv i e w co u n t – An na P o s t
T h e p r im a ry e ve n t o f t h e j o b s ea rc h i s t h e i n t e r v i e w. T h i s i s y o u r c ha n ce t o a pp l y yo u r go o d m an n e rs an d c o nn e c t w i t h a p o t en t i a l f u t u re em p l o ye r, p re se n t i n g y ou rs e l f as t h e mo s t q ua l i f i ed p e rs on f o r t h e j o b . T h e m o re p rep a red yo u a re t o s pe a k e l o q ue n t l y a b ou t y ou r l i f e - y ou r e xp e r i e nc e s , ch a l l e ng e s a nd su cc e ss es - t h e m o re l i k e l y yo u a re p ro ve yo u rse l f wo r t hy o f t a k i ng o n t h e t a sk s w i t h i n a wo rkp l ac e .
h t t p : / / yo u t u . be / NK B l Wan X z GE
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