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Page 1: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

All you need to know to get going.Get started

Page 2: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Welcome! Get Your Device ReadySprint is committed to developing technologies that give you the ability to get what you want when you want it, faster than ever before. This booklet introduces you to the basics of getting started with Sprint and your new HTC EVO™ 4G. As you’ll quickly discover, it’s easy to customize with apps from Android Market™, browse the Web at 3G and 4G speeds, send email, text, or picture messages, watch movies or TV, get turn-by-turn driving directions, or connect up to eight Wi-Fi devices to the Internet with Sprint Mobile Hotspot. Because there’s less waiting, and more doing, on the Now Network.™The services described in this guide may require a subscription to a service plan and/or may incur additional charges. Not all services will work on all devices. Coverage is not available everywhere. Sprint 4G coverage is not available in all markets. See www.sprint.com/coverage for more details.

Important Privacy Message. Sprint’s policies often do not apply to third-party applications. Third-party applications may access your personal information or require Sprint to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.

©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Android and Android Market are trademarks of Google, Inc.

Install the Battery

1. Hookyourfingernailintotheslotatthetopofthebatterycompartmentcoverandliftthecoveroffgently.

2. Insertthebattery,contactsendfirst,andgentlypressintoplace.

3. Replacethecover,makingsurealltabshaveseatedandtherearenogaps.

Charge the Battery

1. PlugtheUSBconnectoroftheACadapterintothecharger/accessoryjackatthebottomofyourdevice.

2. PlugtheACadapterintoanelectricaloutlet.

Turn the Device On

•Press toturnyourdeviceon(blackbuttonlocatedatthetopofthedeviceontheright).

Unlock the Screen

•Pressandholdthelockscreenbarandthenslideyourfingerdown.

Turn Off the Display Screen

•Press .

Page 3: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Activate Your Device Your HTC EVO™ 4G Activate Your Device

•IfyoupurchasedyourdeviceataSprintStore,itisprobablyactivatedandreadytouse.

•Ifyoureceivedyourdeviceinthemail,anditisanewSprintaccountoranewphonenumber,yourdeviceisdesignedtoactivateautomaticallywhenyoufirstturniton.Toconfirmyouractivation,makeaphonecall.

•Ifyoureceivedyourdeviceinthemailanditisgoingtobeactivatedonanexistingnumber(you’reswappingphones),gotosprint.com/activate andfollowtheinstructions.

Whenyouhavefinished,makeaphonecalltoconfirmyouractivation.IfyourphoneisstillnotactivatedoryoudonothaveaccesstotheInternet,contactSprintCustomerServiceat1-888-211-4727forassistance.

HomeKey

PhoneButton

VolumeKeys

DualFlash

HeadsetJack

PowerButton

HDMIJack

Charger/AccessoryJack

CameraLensEarpiece SpeakerIndicatorLight(LED)

ApplicationsButton

MenuKey

BackKey

SearchKey

Kickstand

Page 4: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Getting Around Your Device Move Around Your Device’s Menus and Screens

Tap:Whenyouwanttotypeusingtheonscreenkeyboard,selectitemssuchasapplicationandsettingsicons,orpressonscreenbuttons,simplytapthemwithyourfinger.Alighttouchworksbest.

Press and hold:Toopentheavailableoptionsforanitem(forexample,alinkinaWebpage),simplypressandholdtheitem.

Flick: Moveyourfingerinlighter,quickerstrokesthanswiping.Thisfingergestureisalwaysusedinaverticalmotion,suchaswhenflickingthroughcontactsoramessagelist.

Swipe or slide:Quicklydragyourfingerverticallyorhorizontallyacrossthescreen.

Drag:Pressandholdyourfingerwithsomepressurebeforeyoustarttomoveit.Donotreleaseyourfingeruntilyouhavereachedthetargetposition.

Rotate:Automaticallychangethescreenorientationfromportraittolandscapebyturningthedevicesideways.

Pinch:“Pinch”thescreenusingyourthumbandforefingertozoomoutorzoominwhenviewingapictureoraWebpage.(Movefingersinwardtozoomoutandoutwardtozoomin.)

Tap

Swipe,SlideorDrag

Rotate

PinchFlick

Pressandhold

Page 5: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Reject an Incoming Call

•Ifthedisplayison,tapDecline.

•Ifthedisplayisoff,thedisplaywillturnonshowingtheLockscreen.Press andthentapDeclinetorejectandsendthecalltoyourvoicemail.

Mute the Ringer on a CallTomutetheringer,doanyofthefollowing:

•Pressthevolumedownbutton.

•Press andtapMute.(YoucandothisevenontheLockscreen.)

•Placethedevicefacedownonalevelsurface.

Make and Answer Calls People Make Your First Phone Call

1. Press andtap .

2. TapthedigitsofthenumberyouwanttocallonthePhonekeypad.(Thenumberwillappearjustabovethekeypadasyouenterit.Presstodeleteoneormoredigits.)

3. Asyouenterdigits,anymatcheswithnumbersalreadyinPeoplewillappear.Youcanselectoneofthosematchesorcontinueenteringdigits.

4. Tap .

Answer an Incoming Call•Ifthedisplayison,tapAnswer.•Ifthedisplayisoff,thedisplaywillturnon

showingtheLockscreen.Dragthelockbardowntoanswerthecall.

Save a Phone Number

1. Press andtap .Enterthephonenumberusingtheonscreenkeypad.

2. TapSave to People.(Thisappearsafteratleastsixdigitshavebeenentered.)

3. TapAdd contactorSave to existing contact.

4. UsethekeyboardtoenterthenewcontactnameandtapSave.

—or— Tapanexistingcontactnameandtap

Savetosavethenewnumber.

Retrieve a Phone Number

1. Press ,tap >People,andthenpress .

2. Enterthefirstletterorlettersofanentry.

3. Tapthecontacttodisplaythecontact’sphonenumber(s).

Add a New Entry to People

1. Press andthentap >People.

2. OntheAlltab,tap Add contactatthetopofthescreen.

3. TaptheNamebox,enterthefirstandlastnameofthecontact,andchoosetheorderinwhichtodisplaythenames.TapOK.

4. Enterthecontactinformationintheboxesprovided,andthenscrolltothebottomofthescreenandtap Save.

Page 6: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Voicemail Set Up Your Voicemail

Allunansweredcallsareautomaticallytransferredtoyourvoicemail,evenifyourphoneisinuseorturnedoff.Youshouldsetupyourvoicemailandpersonalgreetingassoonasyourphoneisactivated:

1. Press andthentap >Voicemail.2. InthePersonalizeyourVoicemailwindow,

tapPersonalize now.3. Followthevoicepromptstocreate

yourpasscodeandrecordyournameandgreeting.

Voicemail Passcode(do not share): ____________________

Sprintstronglyrecommendssettingavoicemailpasscode.Withoutapasscode,anyonewhohasaccesstoyourphonecanaccessyourmessagesandplaceoutboundcallsthroughyourwirelessaccount.

Retrieve Your Voicemail

1. FromtheHomescreen,tap andthentapVoicemail.

2. Tapamessagetolistentoit

Fromanyotherphone:1. Dialyourwirelessphonenumber.2. Whenyourvoicemailanswers,press*.3. Enteryourpasscode.

Customize Your Home ScreenPut your favorite applications right on your Home Screen, ready to access with just a tap of your finger.

Add a Widget

1. Press andtap .

2. OntheAddtoHomescreen,taptheitemyouwishtoadd(Widget,Program,Shortcut,orFolder).

Forexample,toaddaFacebookwidget:

1. FromtheAddtoHomescreen,tapWidget>Facebook.

2. Ifthewidgetistoolargeforthefreespaceonthescreen,press ,slidetoascreenwithsufficientspace,andrepeatstep1.

FromyournewFacebookwidget,youcanaccessyourProfile,Friends,Photos,andmanyotherofyourfavoriteFacebookfeatures.

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MessagingKeep in touch your way using text and picture messaging, or email. Easy access to AOL, Hotmail, Yahoo!® Mail, and Gmail.

Send a Text (SMS) Message

1. Press andtap >Messages.

2. OntheAllmessagesscreen,tapNew message.

3. EnterthephonenumberoftherecipientintheTo: textbox.

4. TapTap to Composeandthentypeyourmessage.

5. Whenyouarefinished,tapSend.

Send a Picture (MMS) Message

1. Followsteps1–4forsendingatextmessage.

2. Press andtapAttach.

3. Tapamediatype(Picture,Video,etc.)andthentapanavailablealbum.

4. TapapictureorcliptoselectitandtapDone.

5. Addadditionalpicturesorclips,ifdesired,andtapDone.

6. Ifyouaresatisfiedwithyourmessage,tapSend.

Set Up a POP3/IMAP Email Account

1. Press andtap >Mail.

2. OntheChooseamailproviderscreen,tapOther (POP3/IMAP).

3. EntertheEmailaddressandPasswordfortheemailaccountandthentapNext.

4. EnteranAccountnameandYournameandtapFinish setup.

Check for New Email Messages

1. Press > ,andthentapNotifications.

2. TapNew emailtoopenyouremailaccount.

3. Tapanemailmessagetoreadit.

Page 8: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

Camera & CamcorderCapture your life’s moments as stunning 8 MP photos or crisp HD videos and share them at a touch of the screen or watch them on your computer or TV.

Take a Picture or Record a Video

1. Press andthentap >Camera(forpictures)orCamcorder(forvideo).

2. Frameyoursubjectinthescreen,andthenthecamerawillautomaticallyfocusonthecenterportionofthescreen.

3. Tap totakethephoto —or—

Tap tobegincapturingvideo,andtap tostoprecording.

4. TapaniconontheReviewscreentosave,view,send,ordeleteyourpictureorvideo.

Share1. Press andtap >Gallery.

2. Tapthealbumforthephotosorvideosyouwanttoshare.

3. Tap ,andthenontheShareviamenu,tapasharingoption(Bluetooth,Facebook,Facebook for HTC Sense,Flickr,Gmail,orMail).

4. SelectthephotosorvideosyouwanttoshareandthentapNext.

5. ComposeyourmessageandthentapSend.

View Your Photos and Videos

1. ConnectoneendoftheoptionalHDMIcabletotheHDMIjackatthebottompanelofyourdevice.

2. Makesuretheexternaldisplaydeviceisturnedoff,andthenconnecttheotherendoftheHDMIcabletotheHDMIjackontheexternaldisplaydevice.

3. TurnontheexternaldisplaydeviceandthenselecttheHDMIvideoinput.Refertothedisplay’sdocumentationfordetails.

4. Onyourdevice,press andtap >Gallery.

5. Openaphotoorvideoalbum,andthendoeitherofthefollowing:

•Startaphotoslideshowbypressing andtappingSlideshow.

•Tapavideotostartplayingitonthescreen.

Yourpictureorvideoshouldappearontheexternaldisplaydevice.

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Sprint Mobile HotspotWi-FiConnect up to eight Wi-Fi capable devices to the Internet using your EVO as a mobile hotspot.

Connect to a Wi-Fi network with one quick touch to check email, access a corporate intranet, or browse the Web.

Set Up Your Sprint Mobile Hotspot

1. Press andthentap >Sprint Hotspot.

2. TapOKontheintroductionscreen.

3. TaptheRoutername(SSID)textboxtoenteranewroutername,orusethedefaultroutername.

4. SelectaWi-FinetworksecuritymethodintheSecuritybox.Dependingonthesecuritymethodselected,youmayneedtoaddanetworkkey(password)inthePasswordbox.

5. TaptheSprintMobileHotspotcheckboxatthetopofthescreentoturnonthewirelessrouter.

Connect to the Sprint Mobile Hotspot1. EnableWi-Fionyourdevice.2. Select“Wi-FiRouter”(orthenewrouter

name,ifyoudidn’tusethedefault)fromthelistofavailablenetworks.

3. When“Connected”appearsonyourdevice,launchyourWebbrowsertoconfirmyouhaveanInternetconnection.

Connect

1. Press > >andtapSettings>Wireless & networks.

2. TaptheWi-FicheckboxtoturnWi-Fion.

3. TapWi-Fi settingstodisplayalistofavailablenetworks.

4. TapaWi-Finetworktoconnect.Ifnecessary,enterthesecuritykeyandtapConnect.

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Android MarketPersonalize your phone with a huge selection of apps, games, ringers, and screensavers.

Browse and Download

1. Press andtap >Market.

2. ThefirsttimeyouvisitAndroidMarket™,aTermsofServicewindowwillappear.TapAccepttocontinue.

3. Tofindwhatyouwantquickly:•Browsethroughfeaturedappsand

games.ScrollthroughthelistwhenyouopenAndroidMarket.

•Browsebycategories.First,tap AppsorGames,andthentapacategory.YoucanfilterthecategorybyTop paid,Top Free,orJust In.

•Searchforanapporgame.TapSearch ontheAndroidMarkethomescreen,enterthenameorkeyword,andthentap totherightofthesearchbox.

4. Tapanapporgametoreadadescriptionanduserreviews.

5. TapInstall(forfreeapplications)orBuy(forpaidapplications).

WebFind sports scores, news, and weather. Shop online. On-the-go access lets you browse full-color versions of your favorite websites.

Go Online

1. Press andtap >Internet.

2. FromtheSprinthomepage,selectcategories,navigatetowebsites,readblogs,downloadcontent,andmore.

•Tapacategorytoopenit.

•Formoreoptions,press fromanypage.

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GPS Navigation Sprint Navigation lets you see and hear turn-by-turn directions to a known address, or find nearby restaurants, stores, banks, or gas stations. Get information about traffic and alternate routes

Navigate

1. Press andtap >Sprint Navigation.

2. Followtheonscreeninstructionstoaccess,launch,anduse.

Sprint TV, Movies & RadioLive TV and video on demand. Complete episodes and clips of your favorite primetime shows and movies. Over 50 channels of news, entertainment, weather, sports, and streaming music.

Watch

1. Press andtap >Sprint TV.

2. Tapachannelorcategory.Ifprompted,selectPrevieworselectSubscribetopurchaseaccess.

3.Tapanitemtoplayit.

*Coveragenotavailableeverywhere.Contentandlineupsubjecttochange.Selectchannelsalsoavailableforcasualusage.Gotosprint.com/tvguideformoreinformation.

Page 12: Get started - Find Help for Your Cell Phone: Sprint …support.sprint.com/global/pdf/user_guides/htc/evo/htc_evo_gsg.pdf · All you need to know to get going. Get started. Welcome!

HTC Sync

Install HTC Sync on Your Computer

1. ConnectthedevicetoyourcomputerusingtheUSBcableprovided.

2. OntheConnecttoPCscreenonyourdevice,tapDisk drive,andthentapDone.

3. Onyourcomputer,copyHTCSync.exefromthemicroSDcardtoyourcomputer’sdesktop.

4. Double-clickHTCSync.exeonthedesktopandthenfollowtheinstallationinstructionsonscreen.

Set Up HTC Sync

1. ConnectyourdevicetoyourcomputerusingtheUSBcableprovided.

2. OntheConnecttoPCscreenonyourdevice,tapHTC Sync,andthentapDone.

3. OnceyourdevicefindsHTCSync,yourcomputerwilldisplaythePhoneConnectionWizard.ClickNext.

4. Enterthenameyouwantforyourdevice,andthenclickFinish.

Sync Your Device With Your Computer

1. RunHTCSyncfromyourcomputer.

2. Thefirsttimeyousynchronizethedevice,theSynchronizationSettingsWizardwilllaunchandhelpyousetupHTCSync.

•IftheSynchronizationSettingsWizarddoesn’tstart,clickSynchronize Now.

3. Followthepromptstoselectthecomputerapplicationsandcategoriestosyncandwhentosyncdatabetweenyourdeviceandyourcomputer.

4. ConfirmthesettingsyouhavechosenandclickFinish.

Sync Windows contacts and calendar events with those on your EVO. Back up data from your device to your computer. Or install third-party apps, and more.

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Battery-Saving Tips Manage the Display Brightness and Screen On-Time

1. Press > >Settings>Sound & display>Brightnesstomodifythebacklightsettingasdesired.

2. Toturnoffthescreen,tapthePowerbutton.Thedevicewillcontinuetofunction.

—or—

AddaPowerControlwidgettoyourHomescreen.(See“CustomizeYourHomeScreen”inthisguideformoreinformationaboutaddingwidgets.)

Manage Your Device’s Wireless Functions

Disablethe4G,SprintMobileHotspot,Wi-Fi,Bluetooth,andGPSfunctionsofthedevicewhenyou’renotusingthem.

•Press > >Settings>Wireless & networksanddisableanyofthesefunctionsthatarenotinuse.

—or—•AddaBluetooth,GPS,andWi-Fiwidgetto

yourHomescreen.(See“CustomizeYourHomeScreen”inthisguideformoreinformationaboutaddingwidgets.)

Formoreusefultipsaboutbatterycareandsafety,seetheUser Guideatwww.sprint.com/evosupport.

Manage Your Account Online: www.sprint.com

•makeapayment,seeyourbills,enrollinonlinebilling

•checkminuteusageandaccountbalance

•seeormodifythedetailsofyourSprintserviceplan

•getdetailedinstructionsanddownloadcontent

From Your Sprint Phone

•Press tocheckminuteusageandaccountbalance

•Press tomakeapayment

•Press toaccessasummaryofyourSprintserviceplanorgetanswerstootherquestions

•Press toaddanewlineofservice,upgradeyourdevice,purchaseaccessories,oraccessotheraccountservices

From Any Other Phone

•SprintCustomerService:Dial1-888-211-4727

•BusinessCustomerService:Dial1-800-927-2199

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Helpful Sprint Information Total Equipment Protection

The protection you need so you can be worry free

Shouldanythinghappentoyourdevice,you’llhaveaworry-freewaytoensurethatyougetconnectedagainsoon.

•Coverage includes:Loss,theft,routinemaintenance,physicalorliquiddamage,mechanicalorelectricalproblems,failurefromnormalwearandtear.

•For more information:SeetheTotalEquipmentProtectionbrochureavailableatanyparticipatingretaillocationorgotosprint.com/tepformoredetails.Toenrollwithin30daysofactivation,call1-800-584-3666.

TotalEquipmentProtectionisaserviceprovidedbyAsurionProtectionServices,LLC,ContinentalCasualtyCompany’s(aCNAcompany)licensedagentforthecustomersofSprint.

Sprint 411

Dial411fornationwidelistings,movieshowtimes,restaurantreservations,drivingdirectionsandmore.Spanish-speakingoperatorsareavailable.Seesprint.comforpricingandmoredetails.

Resources sprint.com/begin For Your Device

•ThisGet Started Guide togetyouupandrunning.

•Basics Guide–GetthemostfromtheservicesandfeaturesavailableonyournewHTCEVO™4G.

•Web – Visitwww.sprint.com/evosupporttoaccesstheUser Guide,how-tovideos,tutorials,andhelpfulsupportinformation.

For the Environment

Recycleyouroldphonesafelyandconvenientlyusingtheaddressedrecyclingenvelopepackagedwithyournewdevice.Visitsprint.com/recycleformoredetails.

Visitsprint.com/begintodiscoverallyoucandowithyourdeviceandSprintservice.Exploreallyouroptions,findwaystopersonalizeyourexperience,evenvoteforyourfavoritefeatures.It’sawholenewbeginning.