get satisfaction overview v2

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Page 1: Get satisfaction overview V2
Page 2: Get satisfaction overview V2

Time period: 2 hours

Time period: 7 hours

Time period: 11 months

Increased Value over Time

Page 3: Get satisfaction overview V2

The Cure for Social Fatigue

Walmart

Pampers Bonnaroo McAfee Virgin Mobile Adobe LiveBooks

Page 4: Get satisfaction overview V2

Social Support

Support

Marketing

Product Development

Before Community Launch After Community Launch

Weekly Support Requests

Deeper Engagement for Faster Resolution

Page 5: Get satisfaction overview V2

Product Development

Marketing

Support

Product Developmen

t

Engage your customers to build your best products

Page 6: Get satisfaction overview V2

Social Marketing

SupportMarketing

Product Development

Engage your most passionate customers

Page 7: Get satisfaction overview V2

Internet Rule & Analytics

Page 8: Get satisfaction overview V2

Salesforce.com Integration

Page 9: Get satisfaction overview V2

Get Satisfaction for Facebook

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Page 10: Get satisfaction overview V2

Engage – New Widgets

Page 11: Get satisfaction overview V2

Brooke TresederCustomer Engagement Manager

[email protected](415) 489-7969 Office