get sat community health analytics v2
DESCRIPTION
TRANSCRIPT
Community Health Analytics
Community Health
Rolling 30 days
Engagement
% of Community Engaged
Community Traffic
Topic Overview Community Pageviews
Responsiveness
Avg. Time to First Reply by Topic
Self Organization
Topics without Employee Involvement
Community Pulse
# of New Topics & # of Actions
Active Topics
Most Viewed Topics
Active Users
Employees & Trends
Most Active Employees & Community Activity Trends
Topics by Source
Leaderboard
Hot Topics
Hot Categories
Tags, Products, UDCs
Active Users
Users with Most Topics & Replies
Topics
Topic Sentiment (all time)
Topic Status
Topic Status (all time)
Ideas & Issues Activity Trends
Rolling 12 months
Page Views by Topic
Rolling 12 Months
New Topics by Type
Rolling 30 days
Responsiveness
Time to First Reply
Replies by User
Replies by User Type – Rolling 12 months
Topics with no Replies
Rolling 12 months
New Topics
New Replies & Comments
Topic Source
Employee Participation
New Sentiment