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This was a presentation I gave a couple of years ago that I just ran across, sort of a case study of how we redesign the State of Florida State of Elections website in record time.

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Page 1: Get out of the way! User-centered Design for those of us that create stuff people use
Page 2: Get out of the way! User-centered Design for those of us that create stuff people use

An overview of Usability

Page 3: Get out of the way! User-centered Design for those of us that create stuff people use

An overview of Usability★ Get out of the way!

★ Guiding the user with emphasize.

★ Don’t make me think!

★ Don’t reinvent the wheel.

★ What’s up with those big ol’ buttons?

Page 4: Get out of the way! User-centered Design for those of us that create stuff people use

What are we building?

Page 5: Get out of the way! User-centered Design for those of us that create stuff people use

Requirements Gathering★ What’s the reason for the project?

★ What problem are we solving?

★ What are the constraints?

★ Whose your target audience(s)?

Page 6: Get out of the way! User-centered Design for those of us that create stuff people use

Having our cake, and eating it too.

Page 7: Get out of the way! User-centered Design for those of us that create stuff people use

Our clear assignment from the State of Florida was to bring sexy back.So you may be surprised to hear that we designed in black and white for two weeks.

Page 8: Get out of the way! User-centered Design for those of us that create stuff people use
Page 9: Get out of the way! User-centered Design for those of us that create stuff people use
Page 10: Get out of the way! User-centered Design for those of us that create stuff people use
Page 11: Get out of the way! User-centered Design for those of us that create stuff people use
Page 12: Get out of the way! User-centered Design for those of us that create stuff people use
Page 13: Get out of the way! User-centered Design for those of us that create stuff people use
Page 14: Get out of the way! User-centered Design for those of us that create stuff people use
Page 15: Get out of the way! User-centered Design for those of us that create stuff people use

Great design on the web happens by marrying clear functionality with strategic branding.

Page 16: Get out of the way! User-centered Design for those of us that create stuff people use

Development and Team Dynamics

Page 17: Get out of the way! User-centered Design for those of us that create stuff people use

Usability Testing

Page 18: Get out of the way! User-centered Design for those of us that create stuff people use

Usability Testing★ There is a big difference between how

people use stuff that we build, and how we think they use it.

★ The purpose is to identify issues.

★ It’s easy and it works.

★ You think you know more than anyone about the site. That’s the problem.

Page 19: Get out of the way! User-centered Design for those of us that create stuff people use
Page 20: Get out of the way! User-centered Design for those of us that create stuff people use
Page 21: Get out of the way! User-centered Design for those of us that create stuff people use
Page 22: Get out of the way! User-centered Design for those of us that create stuff people use

Falling with Style

Page 23: Get out of the way! User-centered Design for those of us that create stuff people use

Defensive Design★ Expect things to go wrong.

★ Do you have clear, (and friendly) error messages?

★ Do you have a way to handle points of frustration?

Page 24: Get out of the way! User-centered Design for those of us that create stuff people use

Resources

Page 25: Get out of the way! User-centered Design for those of us that create stuff people use

Resources★ “Don’t Make Me Think” by Steve Krug

★ “Defensive Design for the Web” by 37signals

★ www.uxbooth.com

★ Our local “reFresh” meetings.

http://www.uxbooth.com/
Page 26: Get out of the way! User-centered Design for those of us that create stuff people use

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