generational differences in the workplace: yes, we really can all work together alan cabelly...
TRANSCRIPT
Generational Differences in the
Workplace: Yes, We Really Can
All Work Together
Alan CabellyPortland State
University
Today’s Goals
Understand who the different generations areFocus on Gen X Focus on Millennials
FeelFeel what their differences mean Provide tools to increase our
effectiveness Enjoy the time
Who Are TheyGI JOEs
Traditionalists Pre 1946
ClothingHair
Who Are They
BABY BOOMERSWorkaholics1946-1964
ClothingHair
Who Are They
GENERATION X Rebellious Youth 1964–1982
ClothingHair
Who Are They
MILLENNIALSControlled and Indulged1982-2000
ClothingHair
Who Are TheyGI JOEs
Traditionalists Pre 1946
GENERATION X Rebellious Youth 1964–1982
MILLENNIALS Controlled and Indulged 1982-2000
BABY BOOMERS Workaholics 1946-1964
Remember Their Parents
Boomers’ ParentsRoaring ’20s, Great Depression,
WW II Gen Xers’ Parents
The Boring ’50s (Father Knows Best), the Tumultuous ’60s
Millennials’ Parents Learned in the Quieter ’70s and
’80s
Life Changing Events
GI Joes Television and Radio, War and Cold War,
Great Depression Boomers
Civil Rights, Cuba, JFK, Viet Nam, Woodstock
Gen X Aids, Challenger, Berlin Wall, PCs, Tech Bust
Millennials 9/11, School Violence, Y2K, Reality TV
CONSERVATIVE and LOYAL
RADICAL and INVOLVED
SELF RELIANT and SKEPTICAL
OPTIMISTIC but SCARED
Gen XMillenni
als1964 1982 1982 2000
Gen XMillenni
als1965 1980 1984 1999
JAGGED, FUZZY LINEFUZZY LINE
TRADITIONAL GENERATION
S
Youth(Birth to 21)
Young Adulthood
(22-43)
Midlife(with Crisis)
(44-65)
Checkout(66-87)
Generations
TODAY’S GENERATION
S
Youth(Birth to 18)
Young Adulthood
(18-30)First CareerTransition
(31-40)
Prime CareerConclusion
(53-65)
Elder Career(66-75 or more)
The Rest of Life (76-100)
Generations
Young Adulthood
(18-30)
Elder Career(66-75 or more)
Revitalization(Metamorphasis?)
(41-52)
Your Challenge: the Splitting
of the Workplace Five Sub Generations in
Today’s Workplace (18-75) Two Sexes Ethnic and Cultural
Diversity Language Diversity
Stereotypes
Understand them Understand the reasons behind
them Break them
Common Views (stereotypes) of
Xers and MillennialsWe believe they are DISLOYAL are ARROGANT (maybe) have SHORT ATTENTION SPANS won’t PAY THEIR DUES need IMMEDIATE
GRATIFICATION (yes, as feedback)
The Truth Learned mostly from Boomers Latchkey Kids With Blackberries Scared Kids who will Pay Their Dues Skeptical Kids who will Work Hard Expect Recognition Will Leave If Not Gratified On-Line Today’s Uncertain World Makes the Today’s Uncertain World Makes the
‘60s ‘60s ((mymy '60s) '60s) Appear TameAppear Tame
WHO ARE THEY
Work Ethic
Live First, Work Second
GENERATION X MILLENNIALS Independent Team Oriented
Pragmatic/ Optimistic/ Practical Idealistic
Self-reliant Self-inventiveReject Rules Rewrite Rules
Use High Tech Assume High Tech
Latchkey Kids OvernurturedSubtle but Im
portant
WHO ARE THEY
GI Joes, Boomers
Work First, Live Second
GENERATION X MILLENNIALS Independent Team Oriented
Pragmatic/ Optimistic/ Practical Idealistic
Self-reliant Self-inventiveReject Rules Rewrite Rules
Use High Tech Assume High Tech
Latchkey Kids OvernurturedSubtle but Im
portant
18-32 years oldYoung
Adulthood Kings and Queens in the
Making Amazing Potential, but
for What? Often Not “On Purpose” Not Even They
Understand Themselves Frustrated and
Frustrating
28-42 years oldFirst CareerTransition
Dreams Destroyed by the Tech Bust
Wondering About Their Purpose
Discovered That Smart Is Not Enough
Young Family Serious; Striving for
Career Stability
What Happens at Different Ages?
How Does this Translate to the Organization?
Loyalty Authority
Career
GI Joe Pre 1946
Organization
Respect Opportunity
Boomer 1946-1964
Team Challenge Self Worth
Gen X 1964-1982
Manager Unimpressed
Just one part of me
Millennial 1982-2000
Colleagues Respect if competent
Add Value, Contribute
what to do with
Generation X Get off My Back! Respect and Value My Contributions See Me for Who I Am Allow Me to Learn; Boomers Taught
Me
Generation X Is a Completely New Generation, Never Before Seen. The World Has Changed.
what to do with
Millennials Challenge Me Give Me Personal Attention Allow Me to Work in Groups Improve the Technology
The Millennials Form a Completely New Generation, Never Before Seen. The World Has Changed.
Common Themes BELONGING: Need to Make a Meaningful
Contribution LEARNING: Access to Info INTREPRENEURSHIP: Freedom to Define
Problems, Develop Solutions, and Produce Results
SECURITY: FEEDBACK FEEDBACK FEEDBACK! (not static performance appraisal)
WORLD CHANGE: Adjust Within Greater Economic Chaos
Employment ContractBoomers
The Ties That Bind Parent/Child
Gen X Refused the Contract
Millennials Ignore the Contract
No Longer “Cradle to Grave”
2008 Contract: Egalitarian, Two Way, Quality Driven, Person Driven, Flexible
Creative Tasks and Schedules
Problem Solving Diversity Contribution to
Society
Final Comments in 50 years: from The Life of Riley to Archie Bunker to The Office and Dirty Jobs Management Changes with the World No “Cookie Cutters” It’s Your Responsibility Understand and Value the Individual Discuss/Value Workplace Differences LISTEN
RESOURCES MILLENNIALS RISING: THE NEXT GREAT GENERATION.
Howe, Neil and William Strauss. Vintage Books, 2000 MANAGER OF CHOICE, Nancy Ahlrichs, SHRM, 2002 THE MILLENNIAL PRESENTATIONS, Central Piedmont
Community College, 2004, http://inside.cpcc.cc.nc.us/planning/studies_reports/millennial_presentations.htm
MANAGING GENERATION X, Bruce Tulgan, Merritt, 1995 THE MANAGER’S POCKET GUIDE TO GENERATION X, Tulgan,
HRD Press, 1997 MANAGEMENT CHALLENGES FOR THE 21st CENTURY, Peter
Drucker, Harper Business, 1999 “STOP THE FIGHT,” Kruger & Mieszkowski, Fast Company,
Sept. 1998 “THE COMING OF THE X MANAGERS,” Nancy Woodward,
HRMagazine, March 1999
ALAN CABELLY, Ph. D., SPHRPortland State University
Human Resource Leadership
EXECUTIVE AND CAREER COACHMANAGEMENT/LEADERSHIP
COUNSELOR Nationally Recognized Speaker Workplace Balance and Your “Juggling Act” Improving Working Relationships
Generational Differences in the Workplace Diversity Training
Negotiation Strategies and Conflict Resolution Authentic Leadership in the 21st Century